Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
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9.9 120 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.
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Funding & Fees

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Alex Davis (Nursery Manager)

Number of Childcare Staff

  • 31

Total Places for Children

  • 115

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (120)

9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.938) out of 10, based on 39 reviews in the last 2 years.
Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 120 reviews.

Overall Experience
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Date Published
  • 120
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Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Plymouth)
  • 107
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Total of 120, showing 81-100
Review from Danielle R (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Mama Bear's. They provide outstanding care to my child. My child comes home happy excited and tired every day he attends and asks every day if he has nursery again tomorrow. The staff are always polite and friendly. The security of the nursery is outstanding from CCTV and locked
doors to security questions for someone else to pick your child up for you. Even phone call after 5 minutes if you have arranged someone else to pick your child up and haven’t informed them yourself. You always leave feeling your child is safe. I could not of chosen a better nursery to look after my child and help him develop his learning skills.
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Review from Claire C (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is extremely welcoming, inviting and very friendly. Both of my children have attended this nursery and have absolutely loved every second. They have developed very strong bonds with the staff at the nursery and never seem to want to go home. Very pleased and feel safe when my children attend.
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Review from Kim S (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending the setting since he was 9 months and is leaving to go to school in September. The nursery have been outstanding in all matters from continuing the impeccable standard throughout lockdown to always going above and beyond in ensuring you know how your child is doing, whilst
attending the setting. I cannot fault the team and am incredibly grateful for all the support and care they have shown my son and us whilst he has been attending. We are due our 2nd child in July so without a doubt, they will also be attending the nursery.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
We look forward to welcoming the new addition.
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Review from Rebecca M (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has attended Mama Bears since she was 9 months old. I’ve never been worried about leaving her and the daily updates of what she’s been doing, eating and playing is lovely to read whilst I’m at work. Now she’s 3 she asks to go every day!
I feel a lot less mum guilt knowing she loves it
at Mama Bear's and is thriving in the environment.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
Glad to hear that she loves her time here and would happily come every day!
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Review from Sophie F (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends this nursery and absolutely loves it. With it being the first time spending time away from me I thought my daughter would have been upset/nervous but with the settling in sessions she settled in so well and I felt at ease. The app also keeps me up to date with my daughter's day which
makes me feel reassured. It’s a great nursery and I couldn’t have chosen a better place for my daughter!
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
It's lovely to hear that you feel at ease and reassured whilst you are away from your daughter.
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Review from Natasha G (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we have been using Mama Bears for 10 years with our 4 children, all of which have thrived and thoroughly enjoyed their time here. The staff are amazing with such kind, caring, friendly and very approachable natures. I would definitely recommend Mama Bears to anyone looking for a nursery
setting.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
We will miss seeing you all when your child leaves us to start their next adventure!
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Review from Skye M (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children went/go to mamas bears at Springhill and I couldn’t rate it enough. All staff are amazing and the kids love it there! One of my children is autistic and the amount of support they give our family is so lovely!
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
It's great to hear that your child loves their time here.
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Review from Loren P (Mother of Child) published on 16 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Mama Bear’s Day Nursery & Pre-School (Plymouth) to anybody looking for a nursery setting for their child. To say they go above and beyond on a daily basis is an understatement and the whole team are all absolutely amazing. They provide five star care for my little one three full days
a week and he completely adores it there. They coach and monitor development, always with his best interest at heart which reassures me as a parent as I know he’s safe and well looked after, as well as learning so many important skills along the way. My little one had eight weeks off at the beginning of the year due to lockdown and on his first morning back, within twenty minutes I had multiple updates and photos of him happy and playing on the app to put my mind at ease! It really is the little things like that, that go a long way with parents.
The nursery manager and all the staff are simply amazing and I couldn’t be more appreciative of them and everything they do for our family. Thank you Mama Bear’s Day Nursery & Pre-School (Plymouth).
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
It's great to hear you enjoy the parent's app.
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Review from Elise L (Mother of Child) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is amazing and the staff as well. My daughter is loving it there and I really appreciate having the app, where I can see when her nappy has been changed, when she slept and what she ate in real time. I love receiving pictures of her during the day, those are the best notifications! The
flexibility is great and I'm glad I've made the change of nursery to go here.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We are glad you are enjoying our parent app!
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Review from Susan M (Mother of Child) published on 18 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves going to nursery here. The staff are so lovely and welcoming, showing genuine warmth towards her every single day. We love regularly seeing what she gets up to via ParentZone. The manager is always extremely happy to help.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We love having your daughter here with us and we are glad she enjoys her time here.
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Review from Elizabeth W (Mother of Child) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We absolutely love Mama Bears. My son has been attending since 9 months old. He has had nothing but kind care. He has had some amazing experiences with messy play, educational activities, meeting and making new friends. The staff here are so lovely. I don't have a bad word to say.
My son clearly loves
attending. He runs in with a smile and comes out with an even bigger one. He is observed and given appropriate next steps and activities. He has grown in confidence and his learning abilities whilst at Mama Bears.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We are so pleased your son is enjoying his time with us and we love having him here.
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Review from Lizzy H (Mother of Child) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having finished the ’journey’ with one child and the second child continuing to attend Mama Bears, they have simply been fantastic. Patient, flexible with my ever-changing shift patterns at work. They address all my concerns with great empathy and reassure with ease. My children have gained wondered
relationships with the staff in the different rooms to go into and I can hand on heart say they have helped shape and mould a well-adjusted young man that was ready for school when the time came. I was upset about my child leaving this facility than him going to school. Keep up the amazing work.
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Review from T H (Father of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl has been going to Mama Bear's in Springhill Gardens since she was 10 months old. She has enjoyed every room she has been in from the baby room through to preschool, her development came on quickly and has never stopped. Each room is packed with toys and games for the development of that
age group. The practitioners are very engaging and always fill you in with the day's activities. The garden and amount of time spent outside is really good, with lots of equipment and activities to keep little brains alert and focused. All of the staff have been extremely friendly and helpful through the years, she absolutely loves attending preschool and it will be sad in a couple of months when she leaves to go to school. Every keyworker and member of staff has been fantastic. I can't recommend Mama Bear's in Springhill enough.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. Where has the time gone! We are glad she has enjoyed her time with us.
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Review from Samantha S (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous nursery. Have always felt very happy leaving my children here. Clean, safe environment. Enthusiastic staff with happy, family values. Worked great being flexible around my shift work. Would highly recommend Mama Bear's.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. I am glad that our flexibility has helped with your working pattern.
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Review from Molly S (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery. I can’t thank all the staff enough for what they did for my little girl. She never settled at nursery until she came here and we were truly overwhelmed with how amazing the staff were. We will be putting our youngest into Mama Bear's when the time comes.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. We look forward to your return!
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Review from Leire H (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Three children over eight years. I wouldn't recommend anyone else. My children have been educated, cared for and loved in here. All the staff are professional and lovely. The management are friendly and effective, the food varied and delicious. My six-year-old still says she wants to be back at Mama
Bear's. They are an amazing place and amazing people. Best place to send your children if you want a friendly, reliable, professional, happy and loving place.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. We will miss you all very much!
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Review from S M (Mother of Child) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing nursery, amazing staff, amazing support. My daughter has loved this nursery and settled so well. We will miss all the staff.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. We wish you all the very best!
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Review from S L (Mother of Child) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My children both love coming to Mama Bear's. My eldest has been coming since he was a month old and is now in his final year of nursery. He has made some lovely friendships. All the staff are friendly and welcoming, and my children are always doing fun activities. The outdoor space is huge, and my eldest
loves his garden time.
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Review from Gemma D (Mother of Child) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been coming since she was 7 months old. She is now almost 3. My daughter loves to attend nursery. Staff is always polite and helpful. The nursery is always welcoming and I feel that she has gained so much by attending here both developmentally and emotionally.
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Review from Chris C (Father of Child) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are extremely friendly and professional. All staff take an interest in all children and the learning and development are excellent. The manager and office staff are exceptional in answering queries quickly and clearly. Everything is about getting the best for the child and helping parents
with busy daily routines. We have been really impressed with everyone and everything at Mama Bears and cannot recommend highly enough.
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (439 Excellents x 5) + (29 Goods x 4) ) ÷ 468 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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