Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
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9.9 120 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.
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Funding & Fees

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Alex Davis (Nursery Manager)

Number of Childcare Staff

  • 31

Total Places for Children

  • 115

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (120)

9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.938) out of 10, based on 39 reviews in the last 2 years.
Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 120 reviews.

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Date Published
  • 120
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Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Plymouth)
  • 107
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Total of 120, showing 61-80
Review from C S (Mother of Child) published on 7 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves this nursery so much, all the staff are so warm and understanding and always accommodating to my child’s needs/wishes. I feel at ease leaving my daughter there even though she did not settle to start with. I honestly can’t big up this nursery enough they have dealt with small issues
and worries I have had as a parent and the level of education my child is receiving here is amazing!
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Review from Aurelia S (Mother of Child) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are happy with Mama Bear's Day Nursery, the staff is always happy to help you with what you need and everyday keeps us informed about the activities from the nursery, overall I'm very pleased with them.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We are pleased to hear that you feel informed about your child's day and their learning.
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Review from Amy G (Mother of Child) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m really impressed with Mama Bear's, I went to view a lot of nurseries and it was an easy decision for me. My daughter has been going for a year and a couple of months now and is so happy here, she has really come out of her shell! The staff are friendly and professional, you can tell they really
care about the children in their care which is so lovely and gives me peace of mind that I know she’s being well looked after. I also love seeing pictures of what my daughter has been up to on the app too!
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We appreciate you taking the time to share your experience of Mama Bears Springhill Green.
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Review from Donna S (Mother of Child) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two of my daughters started here from September 2022 and since being here they are very happy, the staff are very friendly and professional always happy to help in whatever way they can. My daughters always come out positive and smiling and the way they interact with the children is phenomenal, would
not consider putting my girls anywhere else, they are thriving thanks to this nursery.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your lovely review.
We are pleased to hear that the girls are doing so well.
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Review from Lindsey H (Mother of Child) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most lovely nursery, my daughter has been attending this nursery since she was 9 months old she is now part of the preschool room. They have great facilities including a lovely big outdoor space. The nursery always participates in fundraising days, a Christmas show and other fun days. The staff
are so inviting and friendly and look after the children like they are their own. The nursery are always doing fun activities with the children and the app is fantastic at seeing updates on what they have eaten and done throughout the day. We will miss this nursery when my daughter goes to school later this year and we are so thankful for all they have done through the years.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
We will really miss her when she goes off to big school!
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Review from Vicki A (Mother of Child) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Appreciate the communication the staff offer and the flexibility around the individual children. It is unfortunate that my boy has been poorly nonstop since he started, picking up everything but the staff are brilliant in keeping me informed on how he is doing etc. He is also sensitive to dairy so they
have put him on a dairy-free diet with no hesitation. It’s greatly appreciated.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We hope he is feeling better soon.
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Review from Kelly W (Mother of Child) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been welcomed and loved while attending this nursery. She loves to go and is always happy when collected. Her social skills and speech have developed substantially since arriving at the nursery 6 months ago. I always feel confident that she is getting the best care possible.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review.
We are pleased to hear your daughter enjoys her time here with us.
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Review from J D (Mother of Child) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not thank Mama Bear's staff for taking my son on when needed. Everyone at Mama Bear's are amazing, caring and understanding. My son has made loads of friends and has learnt a lot. I can not fault Mama Bear's staff at all. I am so grateful and blessed at how amazing Mama Bear's nursery is. I just
wish he could stay on when he's ready to go to primary.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for a lovely review.
We are glad your son has enjoyed his time at Mama Bear's and we will miss you all lots.
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Review from Naomi L (Mother of Child) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter had been coming to Mama Bears, Springhill Green since she was 2 and in the past 2 years I have nothing but praise for every individual who works there.
The genuine love and care they have for my little girl from the kitchen team to the reception team is exceptional.


They are all so approachable

and welcoming and nothing is too much trouble for any of them, they go above and beyond to make my daughter feel safe and secure. I feel completely confident in taking my daughter there knowing she will taken care of so well.


My daughter amazes me every time she comes home with how much she learns every day and can't wait to go back the next day.


A very well run nursey, I would hugely recommend to everyone, I'll be so sad when my daughter leaves to go primary school.


A huge thank you to everyone as they're all such amazing individuals and the reception girls are brilliant.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you so much for your lovely feedback - this means the world to us. We are thrilled your daughter has such a great time! The team will be so pleased when I share this with them.
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Review from Lindsay C (Mother of Child) published on 17 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very kind and caring and love the children. My little boy loves it! He has a brilliant variety of activities. He eats well because of the variety of food he eats at nursery. They are open and honest with communication and try their best to fit children in for additional days.
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Review from Emma G (Mother of Child) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mama Bear's Springhill Green is amazing because of its staff - it’s the reason we chose the nursery for our son. They are warm, friendly and have a real passion for what they do. My son has always struggled to be away from me and his dad but they have helped him so much by being so warm and inviting.
The deputy manager, in particular, is incredible, always willing to chat things through and we have 100% trust in her and all the staff to look after our son. I would highly recommend this nursery.
Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your review. We agree that our deputy manager and team leaders are a great asset.
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Review from Linsay E (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started a few months ago after not seeing anybody else for a long period of time due to COVID 19 restrictions. Yes, she took a while to settle in, as expected, but if it wasn’t down to the cheery voice on the phone always putting my mind at rest, staff accepting my phone calls every time
I rung (and I rung a lot) and the manager being so accommodating when I had to change days - the process would of taken longer. Now, my daughter is thriving and has become so confident and happy. I love receiving photos every time she is in, a great service to parents who have the guilt of being at work. Knowing my daughter is happy and doing well is just amazing! All the staff at Mama Bear's are a credit to themselves and the business! Thanks guys!
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Review from Ebonie B (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loves it at Mama Bear's and has never had any issues, always doing such fun activities and his speech has improved massively since joining. Extremely friendly staff and a nice clean environment with great outdoor space.
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Review from Grace R (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Mama Bears since he was 8 months old. I am so glad I chose Mama Bears, I never worry when he is there as I know how much fun he has and how well cared for he is. The staff are brilliant, so friendly and nurturing - even providing advice or a listening ear on issues outside
of nursery (e.g sleep). My son is given the opportunity to try lots of different activities, have fun and try new foods. I love the app which the nursery use to send updates - photos, videos and info on meals, nappies etc. The Manager is extremely friendly, helpful and easy to deal with via phone, email or in person. It is also one of a few nurseries that provide flexible options for attendance, which really suits our working patterns. I would wholeheartedly recommend Mama Bears to anyone looking for top-quality childcare with a homely, family feel.
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Review from Carla V (Grandmother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During this difficult time with the covid restrictions, my granddaughter, who is an only child, was beginning to suffer not being able to play with other children. This was the reason we stayed looking for a day nursery that were accepting children. Everyone at the nursery made my grandaughter feel
very welcome, they are always available to talk to if you have a problem or questions and having the ability to see what she is doing and we can see her smiling via the app is a wonderful thing. Even though we still sometimes have a few tears at drop off, I know that this only lasts a few moments and she is happy to play, socialise, learn and develop in a wonderful, stimulating, exciting and caring environment.


Can't wait until I get to see inside the nursery though and hope this happens soon as it will be great to see what she sees .


Thank you team

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Review from Joanne S (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been in the care of Mama Bear's, Springhill Green from 8 months up until he leaves for Primary school in September this year. He has transitioned through every room and the staff have experienced every milestone with us from weaning to walking, potty training to enabling his Speech and Language
Therapist to work with him in their setting and cheering on his improved speech ready for his next adventure. They have been B, and our, extended family for four years and we will miss them so much when he moves to his school placement in September. I would recommend Mama Bear's every time to take care of your little ones.
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Review from Joanne S (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been at Mama Bear's now for about four months. I was very anxious about her going to nursery, only being 10 months old and a lockdown baby and I honestly couldn’t have chosen better. The staff do an amazing job, so helpful and friendly, it puts me right at ease. I would recommend
Mama Bear's to anyone. Thank you.
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Review from Rebecca B (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my girls have attended Mama Bear's at Springhill Green and I wouldn’t hesitate to recommend it. My youngest started at the age of 8 months and has loved every day. She has built lovely bonds with the staff who seem to genuinely delight in their relationships with the children and they really
take the time to get to know them well and adapt to their individual needs/likes/dislikes. The staff are always cheerful and helpful and clearly take their roles very seriously and are always professional. The manager is ever knowledgeable and helpful. I really rate this nursery and think it has given both of my children the best start in life.
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Review from J M (Father of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our son has been at the nursery now for nearly 2 years and he thoroughly enjoys his time there; interacting with the staff and his friends there. The fact that they do flexible booking helps us so much through my shift work as it allows us to book the dates we need a month in advance with ease. This
not only helps the finances but it gives us the extra flexibility. The nursery gives him the opportunity to play indoors and outside; and I cannot recall him not having a nice day at the nursery. The staff are great and have coped so well during the pandemic; they have managed to adapt and continue working through all of this and they have done so whilst being able to keep everyone safe and secure. The manager is approachable and will help out wherever possible if there are any issues or requests. I would recommend this nursery to any of my friends or family.
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Review from Tanya R (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has come on leaps and bounds since starting this nursery. The parent app provides a thorough breakdown of all meals, nappy changes and activities done whilst being at the nursery. It eases my worries whilst I’m away from her. All the staff are very friendly and always have a positive attitude.
The receptionist is always helpful when you have a query and the head office are great when you need to discuss fees. Overall, I would recommend this nursery to anyone. Both of my children have attended and I am extremely happy with the service.
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (439 Excellents x 5) + (29 Goods x 4) ) ÷ 468 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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