Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW

Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.

Group: Mama Bear's Day Nursery

Person in charge: Alex Davis (Nursery Manager)

Local Authority / Social Services: Plymouth City Council

Number of Staff: 31

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 115

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.2 (maximum of 10) for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery & Pre-School (Plymouth) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.862 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (146 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 167 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.348 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 23 positive Reviews (115 registered maximum number of service users ÷ 5). 8 Reviews ÷ 23 Target = 0.348

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.2 (9.210)

Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery & Pre-School (Plymouth)?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Plymouth)

  • Mother of Child
    11
  • Grandmother of Child
    2
  • Father of Child
    1

Mama Bear's Day Nursery is outstanding. I had 2 daughters attending it and soon my son will join. The garden area is perfect for all weathers and allow everyday fresh air and physical activity. The rooms are always full of projects, activities and the leftovers of fun had during the day.
The staff are professional, caring, helpful, polite, pro-active and loving. It is the perfect setting. Not forgetting the food being cooked onsite and being varied and delicious (so my kids say).
My children thrive in Mama Bear's and I have peace of mind knowing they are cared for and loved while I am at work. Thanks to all the staff at M.B. You are my guardian angels.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

Claire Beaumont-Wraith at Mama Bear's Day Nursery & Pre-School (Plymouth) responded to this review on 19 Apr 2018:

Thank you so much for your lovely comments! We really appreciate you taking the time to review us.

My son has been attending here for about 18 months and has really come out of his shell. He struggled making friends with children his own age. Now I am told he is one of the most popular boys in there with many friendships. He has learnt so much, especially now in the '4's room. The staff are very approachable and will always go out of their way to make my son feel happy and comfortable.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

I can not fault Mama Bear's. All staff are so helpful and friendly.
My little one has come on leaps and binds in all aspects - thanks to the amazing staff.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

My family has used this nursery for last seven years for caring for our two boys. Although the nursery has changed its ownership three times, most of the ladies continue to work here. They are incredibly kind and supportive of the development of my boys. Without my son's room team leader's encouragement, I could not see how I could get my boy to be so proud of his Chinese heritage and his ability to speak Chinese.

Without the nursery practitioner, I could not see how I can get my second boy be fond of going nursery and behaving himself. The room supervisor and now manager is always updating you with different funding opportunities. I wholeheartedly recommend this nursery to anyone who needs excellent care to their little ones.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

My two boys absolutely love Mama Bears. My eldest has recently graduated but frequently wants to return.
They have both had fantastic times here. The staff are all really hard working, friendly, caring and cannot do enough for you.
I have and would not hesitate again in the future to recommend your services to others.
Thank you.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   4.9 out of 5

We have been with Mama Bears for just over four years. We have also put our youngest in there now.
The whole place and the atmosphere is warm and welcoming, all the staff are always very polite and willing to talk. I teach extracurricular activities within nurseries and some of the ones I encounter are not even in the same league and I wouldn't put my kids anywhere else.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended Mama Bear's Day Nursery & Pre-School (Plymouth) for just over two years. I couldn't recommend them enough to family and friends. All staff are kind, caring and professional. That focus towards our daughter was superb. The management is supportive and approachable to any concerns raised. They made us feel like part of a huge family. Mama Bear's Day Nursery & Pre-School (Plymouth) is well run, organised, happy place to learn and develop. My daughter left today and we all feel as a family that we want to take the rest of the staff with us as they have now become part of our family.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

My son has loved his time in the baby unit. He has learnt so much and has grown in confidence. The girls are all so lovely and caring and have made me feel at ease when I have left him in the mornings. He is always doing messy activities and loves to explore all the activities on offer. A truly amazing nursery with brilliant and supportive staff.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

I have spent the past six years with this nursery providing care for my two boys. Not having even looked at any other nurseries so everything about Mama Bears Day Nursery in Plymouth suits me and my boys perfectly. The staff made me feel part of a family from day one and my boys have both had many happy times here. I would and often do recommend this nursery to anyone needing child care in Plymouth. Mama Bears is a fun place to be for the children and the parents and all our needs have always been met. It will be a sad day when my youngest grows too old for the nursery. Thank you to all the great staff who make this place unique.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   4.5 out of 5

My son had to move nurseries at extremely short notice. All of the staff at Mama Bear's have gone above and beyond to ensure he feels safe and happy when in their care. The communication from staff is always excellent at the end of the day and they actively follow my child's home routine! The nursery is always a relaxed and happy place to be, I couldn't recommend it enough! Thank you, Mama Bear's!!!

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

Mama Bear's Day Nursery & Pre-School (Plymouth) has very friendly staff and always so helpful. I would highly recommend.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   4.3 out of 5

Always welcoming and feels safe. The staff are happy and approachable and have a smile for everyone! There has been a continuous and consistent 'welcoming' since starting the nursery in September 2016. What a lovely team.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   4.5 out of 5

My grandson loves this nursery, he has made a lot of friends. He spends his day learning in a fun way, he loves the staff, who have always been very friendly polite and helpful.
They have a great garden which he enjoys, he has learnt so much since he started there, he loves counting and writing.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been attending this nursery since 2014 and I have always found it to be friendly, efficient and the highest quality care. He loves all of the staff and children. His days are filled with learning, fun activities, reading and his favourite thing, the garden!

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Plymouth)? Extremely Likely

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Average Rating:   5 out of 5

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March 2018

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