Kiddi Caru Day Nursery Torquay

The Willows, Nicholson Road, Torquay TQ2 7TD

Kiddi Caru is not just a day nursery; it’s a great start in life!

This nursery is bright, homely and spacious with a fantastic outside area for children to enjoy; an environment that is safe and secure.

The welfare of the children in care is paramount and through an excellent keycarer system professionals are able to ensure that the individual needs of every child are met.

As well as providing all the activities you would expect from a top-quality nursery, the team also offer extra curriculum activities such as yoga, French, music & movement and sing & sign. They believe these activities are simply part of a quality brand and should be enjoyed by all children – therefore these programmes are provided at no extra cost.

Group: Kiddi Caru Day Nurseries Group

Person in charge: Helen Churchill (Manager)

Local Authority / Social Services: Torbay Council

Number of Staff: 38

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 96

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.8 (maximum of 10) for Kiddi Caru Day Nursery Torquay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Kiddi Caru Day Nursery Torquay in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Kiddi Caru Day Nursery Torquay is calculated as follows: ( (279 Excellents x 5) + (61 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 346 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Torquay is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 27 Reviews ÷ 19.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Kiddi Caru Day Nursery Torquay has a Review Score of 9.8 (9.789)

Average Ratings

  • Excellent
    23
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kiddi Caru Day Nursery Torquay?

  • Extremely LIKELY
    25
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kiddi Caru Day Nursery Torquay

  • Mother of Child
    27
  • Father of Child
    2

We have been going to Kiddi Caru with our daughter since 2012 and our son is now there full time. Both children have been very happy there, we've never had a problem with them wanting to attend and they are clearly loved and looked after. The activities provided are great, my daughter learnt to say all her colours in French before she was 4, all down to Kiddi Caru. She has settled into primary school very well and I am sure in part this is due to a good grounding at the nursery. Our son asks to go on a weekend! Highly recommended.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Fantastic!
My son loves it!He is so happy and independent
His learning abilities become really well. All the staff are really friendly,kind and you can see they are really care of how is growing your child every day. He has a lots of activities every day.The food is varied.
I know that I made the right decision for me and my baby boy!

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

We chose this nursery because we we’re very impressed with the pre-school impression we got from our first visit. It’s purpose built design and all staff were helpful and friendly and children appeared well mannered and having fun yet still disciplined and well behaved. Would recommend to anyone considering to send their child to not just for child care but learning to.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.3 out of 5

The nursery meets most of my expectations and I believe it is one of the best nurseries around. All the members of staff that I know are caring people and very friendly, my daughter likes them which says a lot. I do think however they could improve on cleanliness (toilets, toys) and maybe invest some money in new toys, equipment etc.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Likely

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Average Rating:   4.3 out of 5

Sara Meikle, Marketing Assistant at Kiddi Caru Day Nursery Torquay responded to this review on 05 Mar 2018:

Thank you so much for taking the time to review us and for your kind words about our nursery. We are always reinvesting to ensure that our nurseries are fully resourced to provide the best play and education for the children and the cleanliness/hygiene of the nursery is a top priority. If you do want to raise your concerns further, either speak to your Nursery Manager or contact us at Head Office on 0800 028 4500.

Both my children have attended kiddi Caru and I have always been very happy with the standard of care and how happy my children are there.

I have recommended it several times and close friends and family who also use this nursery.

More feedback about activities is the only thing I would like more of. Something like tapestry they use in primary school (photos and description of learning) would be good.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

My son has been doing very well since going to Kiddi Caru but I feel there has been a few issues that I have not been happy with and the nursery needs to work on getting these correct.

Also basing this on recent weather conditions where all schools locally have closed but Kiddi Caru have been advised to stay open which I feel is bad. They don’t expect primary or secondary schools to open but expect toddlers and babies to make their way in even though weather reports say stay in doors and then charge us still for it.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Neither Unlikely or Likely

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Average Rating:   4.2 out of 5

Sara Meikle, Marketing Assistant at Kiddi Caru Day Nursery Torquay responded to this review on 02 Mar 2018:

Thank you for your review and we are so glad to hear that your son is thriving whilst attending our nursery. With regards to the recent adverse weather, we are fortunate enough to be able to stay open due to the dedication of our staff teams which allows us to offer our families a childcare service if it is still required. If you would like to discuss this further, please don't hesitate to contact us at Head Office, 0800 028 4500.

First class - from bucket and spades, seashells and lighthouse.

No other words to describe the nursery.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Both my children have been happy at Kiddi Caru, the carers are friendly and I have never been concerned about leaving my children there.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.5 out of 5

Kiddi Caru is a fabulous nursery. They do so much more activities than I could ever think of. My little girl is coming on leaps and bounds and is so independent, she is even learning French and is not even 3 yet! I wouldn't hesitate to recommend Kiddi Caru to anyone that asked!

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

The ladies working in Pebbles are warm and welcoming and I felt very confident leaving my daughter with them even though there were a few tears. The staff were reassuring and kept me updated about how she settled throughout the days that followed.
I love that they have such a large outside area at the nursery and the nursery pets are a lovely touch. The rooms are very well equipped, look well kept and clean. The menus are very good too with a wide range of healthy foods.
They are very thorough with security and very professional all around. I would recommend the nursery to my friends and family without hesitation.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

I am extremely happy with the nursery and all the staff who have been involved in my child's care. Staff are very friendly and my daughter is always talking about the staff at nursery and is always super excited to go.
Most recently the nursery have introduced my daughter to help in the baby room, helping to feed them and play with them. This was all leading up to us having a second child and I thought this was a really lovely thing to do to help prepare her for a new little sisters arrival.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

My son has been at Kiddi Caru since 9 months old. He loves it so much as do I. I’ve never had an issue and the staff are so lovely.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

We're on our second child at nursery, so it's obvious that we are happy! Only attends one day per week but we feel included and the child likes going.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.8 out of 5

The staff at Kiddi Caru are amazing. My son loves coming here, he has a fabulous relationship with his key worker and really likes all of the staff. They're very knowledgeable and professional. I feel like they really care about my son and the day he's having.
I never worry when he's at nursery because I know he'll be having a great day. I can't recommend them highly enough. Thank you everyone.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.7 out of 5

In general, I'm pleased with the way the nursery runs and the staff members.
My son likes going and I'm quite OK with the hygiene in the setting as well as the food.
There's always room for improvement but overall the most recommended in the local area.
Some of the staff members represent an outstanding approach to kids and parents as well as in general a very friendly environment.
Well done Torquay Kiddi Caru Team!! Thanks for your hard work and dedication.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.3 out of 5

Very happy with the nursery and its staff. My son enjoys going and clearly learns valuable development there.
My only wish was that there was holiday allowance and more flexibility if needed in unforeseen circumstances.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Likely

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Average Rating:   4.1 out of 5

Kiddi Caru has been great for our little girl. She gets on really well with the staff. She really enjoys her time there and has definitely progressed in terms of her learning, i.e. feeding herself. Would definitely recommend.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

This is a brilliant nursery, I literally would not trust my child’s care on anywhere else, nothing is ever too much trouble.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Brilliant nursery, the staff have gone beyond there roles. My daughter had a slow start with her speech and this was picked up by the team and they set out a program to help.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

My son has attended Kiddi Caru Nursery for the past 7 months. He has taken a while to settle however the team in Seashells made sure my son was comforted and did what they could to distract him. Since my son has been at the nursery his vocabulary has come on amazingly and he is so sociable with other children now. My son loves to be outdoors so having the big outside area at the nursery was a massive bonus. With the classes they have a timetable so the children are in a routine, I think this is brilliant. The food provided is very good also and has helped my son try new tastes as can be a fussy eater. I cannot recommend this nursery enough.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Am very happy to give Kiddi Caru an 'Excellent' score; the building is fresh and bright, the daily activities are nicely varied, the staff seem to have a genuine love of children and are always approachable, and most of all my child loves it there!

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

My son has attended the Torquay branch of Kiddi Caru since early 2016. He has progressed and developed in two different rooms and every single week he is increasing his skills, interaction and even his eating habits! All of the staff are extremely approachable, caring and understanding of each child's needs and wishes. The garden is especially outstanding with so much for the children of all ages to explore and activities for them to do. Would always recommend Kiddi Caru and it has restored my faith back into nurseries.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

We have used Kiddi Caru for 8 years and found them always helpful and kind. The children have a great day and are well educated and supported in their early year's development. Two of our children have transitioned into school without any problems, following their start in Kiddi Caru and our third child will be reluctantly leaving this year to start pre-school. We have recommended Torquay Kiddi Caru to several friends and family.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

We have used Kiddi Caru Torquay for 5 years. All of our children have loved it. Our youngest child started a few months ago and has been happy since his first day. We are confident leaving him in the care of the wonderful staff and wouldn't hesitate to recommend the nursery to other parents.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Brilliant nursery, lovely staff and very professional. I have sent both my son's to Kiddi Caru and both have loved it there.
My only criticism it that the nursery doesn't do free or discounted days if the child is away and with plenty of notice (other nursery's do). I understand it shouldn't be the case on short notice.
Neither does the nursery do day swaps-again with notice, I do not see a reason that I can't swap a day for another day even if there is space. Things like this would help out now and again.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Likely

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Average Rating:   4.3 out of 5

We are so happy with the staff and facilities at the nursery. They are so welcoming and warming and I have never felt uncomfortable leaving my son there. My son is happy to be dropped off and has a wonderful relationship with his key carer and the other members of staff in the room. There is always a lovely message in his book telling me what he has been up to, what and how much he has eaten and information about naps and nappy changes. When I collect him the members of staff are friendly and talk about how he has been and what he has been doing that day.
As a primary school teacher, the daily plan was important to me and was one of the things I looked at when choosing a nursery. The lesson plans and what they do each day is fantastic, developing throughout the nursery and preparing them for school. The extra activities such as French and yoga are also a great experience and provide extra stimulation for the children. The classrooms are well equipped and the outside space is fantastic.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

Kiddi Caru is an amazing nursery - my boy loves it and the staff helped him settle in to relieve me feeling upset when dropping him off. Their comments in my son's diary are detailed and I love reading what he has been up to and what he loved most; I can then try these activities at home.

They send out a regular news letter with events, for parents to attend and helps keep us involved, even outside of nursery hours.

The facilities at the nursery are excellent and I love that they have their own animals.

Overall and amazing, friendly and sought after nursery - thank you to all the staff.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   5 out of 5

I highly recommend Kiddi Caru Nursery. We have been very happy with all the services and support that Kiddi Caru has offered. My daughter has been very happy and her progress has come along so well from being at Kiddi Caru. I don't have one bad thing to say about the nursery and I'd be more than happy to send any of my future children to Kiddi Caru.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

Kiddi Caru is a fantastic nursery, who always put the child first. The key carers build great bonds with their key children and show great enthusiasm in the children's learning.
My son was not used to a nursery environment and spent his first 2 years with me, meaning him settling took a little longer. The staff were very patient and calm with him and after only 2 months he shows great confidence and is always keen to go to nursery. Now he is full-time there.
Amazing nursery with lovely staff.

How likely would you be to recommend Kiddi Caru Day Nursery Torquay? Extremely Likely

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Average Rating:   4.9 out of 5

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