Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool

Burntwood Lane, Caterham CR3 5UL
Review Us
9.9 85 Reviews
  • Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool, Caterham
Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery itself is a beautifully refurbished, purpose-built building all on one level, split into four age groups. Each room is equipped with high quality, age-appropriate resources and the children have immediate access to a large outdoor space.

The nursery has an amazing garden that even has its own LED-lit adventure fort. There’s so much exploring to look forward to each day: an amazing climbing frame, reading dens, a cycle area and a planting area which the children help care for to learn about the world around them.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery also provides nutritious and delicious meals, prepared by a dedicated on-site chef.

The setting is conveniently located next to Stafford Sports Centre, close to the M25 and 15 minutes' walk from Whyteleafe rail station, with on-site parking available.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Gizem (Nursery Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool Reviews (85)

9.9

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has a Review Score of 9.9 (9.866) out of 10, based on 28 reviews in the last 2 years.
Over all time Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has 85 reviews.

Overall Experience
  • 70
  • 11
  • 3
  • 0
  • 1
Date Published
  • 85
  • 5
  • 18
  • 28
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Reviewer Connection to Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
  • 70
  • 15
Total of 85, showing 1-20
Review from R N (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can't recommend the nursery enough, the team and facilities are fantastic. Even though they have an amazing garden for the children, growing their own herbs they still take them out to a local park, outside to learn about road safety, counting colours of cars etc. They learn so much through hands-on
experiences, crafts, immersive learning whilst having so much fun. I've been so impressed and am truly sad yet grateful for my daughter to leave for 'big school.'
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your wonderful review. We're delighted you've had such a positive experience and that your daughter has thrived through our hands-on, immersive approach. Wishing her all the best as she…read more
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Review from Leah M (Mother of Child) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not praise the manager and the team enough! We moved our son here from another local nursery and I am so happy we did. The facilities are amazing, so well kept, spacious, modern and yet homely and the staff are just wonderful! My son joined the baby class and the key worker is most wonderful and
caring and another member of staff, in particular, and the team are just brilliant. They made our transition so amazing. I never have any worries about leaving my son in their care, he early greets them with hugs and smiles which is just the best feeling.
The app is wonderful and the photo updates I get make my day.
The food they serve sounds delicious and I am envious most days of what my son gets to eat!
The manager has been the biggest help and is just fabulous and makes everything a breeze.
I honestly can not fault them and would recommend anyone (and have recommended several people) to come view the facilities and to get your kid in here as soon as you can.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your fantastic feedback. We're delighted your son's transition has been so positive and that our team, facilities, and app have made such a strong impression.
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Review from Niyaz C (Father of Child) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at BH are amazing. I am immensely grateful for the care and attention they provide my daughter. The facilities are great too, with great outdoor spaces that my daughter loves. Activities are endless, the staff are really creative with how to develop and keep the children busy. Thank you
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your lovely review! We're so pleased to hear how much your daughter enjoys her time with us.
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Review from P M (Mother of Child) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally flawless and seemless experience from the get go. The nursery management team have welcomed my daughter and I into the nursery with an outstanding first impression. I have recently moved my daughter from another local nursery and wish I had done this a lot sooner. The app helps keep me informed
through out the day, with photos of her gardening and picking ingredients for her lunch, then updating us with what she has eaten also. Another massive thank you goes to the team (in particular) four members of staff who have been so caring, calming and kind helping my daughter settle so quickly. Today we received a welcome present which is so thoughtful. I was recommended to the nursery by family and friends and can see why. Brilliant, inclusive, diverse and supportive! Thank you everyone
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled your experience has been so positive. It's a joy to support your daughter's journey in her early years. Thank you for your recommendation.
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Review from Leigh A (Mother of Child) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons has been such a positive experience so far. My little boy has been attending at age 2 and has been attending for 9 months. He loves it! And has shown so much progress in his speech and confidence. The nursery has a lovely feel to it. The staff are always so caring and kind and I couldn't
be happier. And I have a lot of confidence in that he is being really looked after and cared for. The settings are lovely, clean, and well looked after and carefully set out for the children to benefit from.
Communication is always very good with lots of updates on your child's progress. I'm so pleased with my choice in choosing this nursery.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Hello, your 5-star review is greatly appreciated! We're delighted that your son is loving their time at our nursery.
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Review from Hannah C (Mother of Child) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been coming here for approximately 6 months, she loves it! I have found the staff to be super friendly, happy and proactive. I'm always amazed at the activities and learning they are doing.
Any queries I have are always responded to the same day which I find reassuring and super helpful,
they are great at maintaining a relationship with the parents.
The facilities are outstanding, lots of space and the gardens are huge which is great for the summer.
As someone who has flexible hours I have found them to be accommodating to additional days and hours when needed.
Overall, my daughter is made to feel happy, comfortable and welcome. They know her well and that is always reassuring.
Fantastic nurturing environment for children.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your lovely feedback! We're so happy to hear how much your daughter is enjoying her time with our team. It's great to know you value their communication, facilities and flexible support.
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Review from J D (Mother of Child) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely recommend Bright Horizons! My son is approaching his final few months there, and I'll be genuinely sad to say goodbye. Every member of the team is incredibly friendly and knows my son so well - I've always felt completely at ease leaving him in their capable hands. His key worker has been
nothing short of amazing, and he's formed a wonderful bond with her. I receive regular updates and photos, which I absolutely love, and the handovers at pick-up are always thorough. My son has never had any issues going to nursery-he's always happy and excited to be there. Overall, it's been a fantastic experience.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you so much for your wonderful feedback! We're delighted to hear how much your son has enjoyed his time with us and that you've felt so supported throughout.
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Review from L H (Mother of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose BH Burntwood Lane for our third child after having sent our first two there and having had such a great experience. We drive from quite far away for this particular nursery as we truly think it's the best in the area. All the staff are so caring and kind, with lots of experience. The management
team are hot on everything, quick to respond and put the family and child above anything else. We had a short experience at another nursery where everything was about profit and business, at bright horizons it's about the child which is very important to us. The food is great, the facilities are great, the staff are wonderful. Nothing negative to say. Shout out to management and all the girls in the baby room.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear you've had great experiences with all three of your children. We truly appreciate your feedback on our staff, management and facilities!
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Review from C C (Mother of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended Bright Horizons Burntwood Lane for the past year and will do so for another 2 years. We're so happy with the care he receives there. All the staff know his name and he is excited to be dropped off in the mornings. We get regular updates and photos explaining what activities he's
taking part in. The staff are attentive and caring. Management has always been very accommodating and communicative. The extended opening hours are great if you're commuting. The nursery also has fantastic outside space which the children seem to use often. Our daughter will start at the same nursery in November, which is testament to how highly we rate it.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear your son enjoys his time with us and the team are excited that your daughter will be joining soon.
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Review from Stefani W (Mother of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't wish for a better nursery. Our daughter, now aged 3, has been looked after in each of the rooms - the baby room (she started at 10 months old), the toddler room and the pre-school room. All the staff are amazing and so down to earth. We know that our daughter is well looked after there and
is loved by all the staff.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your lovely review! We're so glad to hear your daughter has had such a positive experience in all of our rooms and feels loved by our team.
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Review from T M (Father of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my kids have been in Bright Horizons since they were very little (10-12mo).
It's a fantastic nursery! The staff are incredibly caring and supportive, helping my children grow with love and encouragement.
They've supported them in learning key skills like eating independently or using the potty,
all while showing them the world around us.
The facilities are also very good, with an amazing garden they use all year around.
Can't recommend them enough
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear your children have thrived with us and that our caring staff and facilities have supported their growth. Thank you for your recommendation.
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Review from Emily C (Mother of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Bright Horizons Burntwood Lane. The environment is nurturing, safe, and amazing all round. The staff are incredibly professional and genuinely show care for the children, always taking the time to understand my child's individual needs and interests.
I highly recommend
the nursery to any parent looking for a supportive and caring nursery for their child
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your kind words! We're so glad to hear that your experience with us has been positive and that our staff has been attentive to your child's needs. We truly appreciate your…read more
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Review from N L (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Burntwood Lane since 10 months old, and she is now 4 and off to school this September. I cannot thank the team at Burntwood Lane enough for the care and love they have given her over the last 4 years, every room she has been in she has blossomed, and is so confident and
ready for the next step to school!
The team are consistent and she has always had a really great bond with her key person, as well as all of the other staff within the room, and most days we come home and carry on playing 'Pre-School', as she loves to pretend to be her teachers. She comes home and shares things that she has learnt, and this is testament to the amazing opportunities that the children are provided with on a daily basis.
Another bonus, is that my daughter has always been quite a picky eater, but has been really supported by the team to try new foods, and she now eats a much wider range!
Thank you team Burntwood, you are all amazing at what you do x
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your lovely review! We're thrilled to have supported your daughter's growth and confidence. Wishing her all the best as she heads off to school in September!
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Review from Y H (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one really enjoys going to the nursery and preschool, where she made lots of friends and I can tell that she had learned lots of different things from the teachers. I highly recommend the nursery to all parents who are choosing for their kids.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you so much for your lovely feedback! We're so happy to hear that your little one is enjoying her time at nursery and preschool and that she's making great friends while learning so much. Thank…read more
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Review from C C (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son who is now in Reception visited Bright Horizons B. And was very happy there loves all his teacher/carer that's why we decided my daughter also to sent and she is currently visiting the nursery her last year since she was 2 years old.
Very happy overall.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your lovely review! We're so pleased to have been part of both your children's journeys and to hear how happy they've been at the nursery.
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Review from Amy D (Mother of Child) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're so happy that our children go to Bright Horizons, Burntwood Lane. From the friendly welcome at the door, to keeping you updated with how your child has been and truly caring about every child in the class, they really are the best. I can't recommend highly enough!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your kind words. We're delighted to hear that you feel so welcomed and supported. Your recommendation is truly appreciated.
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Review from A B (Mother of Child) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been in attendance at Bright Horizons since she was 9 months old and has always loved it there.
Both I and my daughter adore the nursery, likewise the practitioners and management team; as they always make us feel supported and work hard to provide a home-from-home experience.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your kind words! We're delighted that you and your daughter feel at home at Bright Horizons.
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Review from A B (Mother of Child) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has only been at the nursery for a couple of weeks but so far, I am very impressed! All the staff are brilliant and I couldn't recommend them enough. The facilities are excellent and my little one is so happy every day when I pick him up. Very pleased with our decision to choose this nursery.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for your wonderful feedback! We're so pleased to hear that your little boy is happy and thriving after just a couple of weeks. It's fantastic that you're impressed with our team and…read more
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Review from K R (Mother of Child) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery with a wonderful staff. Our daughter absolutely loves it. The outdoor space is lovely and the range of activities for play and learning is excellent. All the staff know the children as individuals and get to know the whole family. Would 100% recommend it.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you so much for your positive feedback! Thank you for recommending us!
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Review from Becca S (Mother of Child) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended this nursery for almost ten months and she is so happy and settled there. She only goes once a week and gets very excited about her nursery day! The staff are all very friendly and welcoming and you can see how much they really care about the children. The app is great for updating
parents on what their child has eaten that day, sleep times, etc as well as occasional photo updates which are always really nice to see! There seems to be a good range of activities the children participate in, both inside and outside. I think my child's language has really developed since being at nursery due to their encouragement with this. I have recommended the nursery to both friends and family looking for childcare for their children as we are so happy with our choice.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us and for your recommendation.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is calculated as follows: ( (300 Excellents x 5) + (25 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 335 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Gizem

Gizem

Job Title: Nursery Manager Joined: 2016

Gizem is the Nursery Manager at Bright Horizons Caterham, Burntwood Lane and has been part of the setting since 2016. She began her journey as an unqualified Nursery Assistant and, through dedication and continuous growth, progressed to her current leadership role.


Throughout her career, Gizem has embraced a wide range of professional development opportunities, including completing her Early Years qualification, a Level 2 certificate in Understanding Autism, and coaching training. She is currently studying for a Level 5 Bachelor's degree in Early Years, further enhancing her leadership and pedagogical skills.


Her passion for early years education shines through in her daily work. Gizem is proud to lead a committed, hardworking team and finds great reward in witnessing their impact, most notably through the joy and smiles of the children in their care.

Sophie

Sophie

Job Title: Deputy Manager

Sophie has been a valued member of Bright Horizons for over three and a half years. She began her career as an unqualified Nursery Assistant and, through hard work, dedication and a passion for early years education, has progressed to the role of Deputy Manager.


Throughout her time at Bright Horizons, Sophie has developed strong relationships with both children and families, gaining experience across all age groups. She is especially passionate about supporting children in reaching their early developmental milestones and takes pride in creating a nurturing and engaging environment where every child feels safe, supported and inspired to learn.


Sophie thrives in a busy, collaborative team and is committed to mentoring and supporting her colleagues. Her calm, approachable nature and dedication to continuous professional growth make her a key leader within the nursery.

Frequently Asked Questions about Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool accepts?

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool Open?

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool have capacity for?

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has capacity for a total of 72 Children.

How far is Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool to the centre of Caterham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has an Enhanced Service - more info.