Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool

Burntwood Lane, Caterham CR3 5UL
Review Us
9.9 85 Reviews
  • Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool, Caterham
Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery itself is a beautifully refurbished, purpose-built building all on one level, split into four age groups. Each room is equipped with high quality, age-appropriate resources and the children have immediate access to a large outdoor space.

The nursery has an amazing garden that even has its own LED-lit adventure fort. There’s so much exploring to look forward to each day: an amazing climbing frame, reading dens, a cycle area and a planting area which the children help care for to learn about the world around them.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery also provides nutritious and delicious meals, prepared by a dedicated on-site chef.

The setting is conveniently located next to Stafford Sports Centre, close to the M25 and 15 minutes' walk from Whyteleafe rail station, with on-site parking available.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Gizem (Nursery Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool Reviews (85)

9.9

Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has a Review Score of 9.9 (9.866) out of 10, based on 28 reviews in the last 2 years.
Over all time Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has 85 reviews.

Overall Experience
  • 70
  • 11
  • 3
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Date Published
  • 85
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Reviewer Connection to Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool
  • 70
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Total of 85, showing 41-60
Review from Jamie C (Mother of Child) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined the nursery just before his first birthday and his development and progress ever since has been remarkable. My son’s assigned key worker is an asset to the nursery, as are all the staff. The love, care and efficiency shown by the staff is second to none and I can’t praise and thank them
enough. The provisions put in place because of the pandemic have been really reassuring and I have always felt my son’s safety is priority, as is all the children’s. It has been tough times in the world and I can honestly say that the staff haven’t let this impact the children which is difficult but all that us parents could ask for. I love the fact that the nursery is equipped for all seasons and weathers and they encourage outdoor play as much as possible. The variety of meals is very impressive and I can honestly say it’s better than some of the five star resorts I have been to. Overall, I am extremely impressed with this nursery, including its staff as is my son.
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Review from Y E (Mother of Child) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery staff are very friendly, kind and approachable. My son loves spending time at the nursery and always seems very happy when I pick him up. I always notice the development in him every couple of weeks which shows how much effort they put into children's development and improvement.
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Review from Rosie C (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Bright Horizons Burntwood Lane nursery for 6-months, and we have absolutely loved it. My daughter will cuddle and blow kisses to the key workers when it's time to go home. Special mention to three ladies who are completely wonderful.
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Review from Amanda P (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loves going to nursery, which is always reassuring as a first-time mum.
The continued support from the staff after he was diagnosed with autism has been outstanding, and I have never felt that I needed to ask for anything more as it was all in place for me.
All the staff are a
credit to Bright Horizons, and they are always on hand if you have any questions or queries.
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Review from Maria C (Mother of Child) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, amazing resources, very friendly. My daughter loves it. My daughter only attends two days a week and is always asking to attend more. She has made many friends. Would definitely recommend. I feel very reassured when my daughter is there.
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Review from Chloe L (Mother of Child) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at so many nurseries for our daughter but I'm so glad we picked this one. My daughter started when she was 1 and is Autistic so finds lots of things overwhelming and difficult. The staff have always looked after her so well and been kind, patient and invested in her. My daughter has come on
so much whilst being there at nursery and loved her days with the team. The staff also increased their knowledge on Autism to be able to understand and help my daughter to the best of her ability. So sad to have left but thank you so much for everything.
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Review from Charlotte C (Mother of Child) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has come on leaps and bounds all because of the staff in pre-school. He is more confident and is trying new food. I have nothing but positive views about pre-school and the teachers.
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Review from S D (Mother of Child) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter is about to start school after 16 months at Caterham preschool. She has enjoyed her time, supported by the warm and welcoming staff. The setting bright and open with plenty of scope to play in different ways. The garden is lovely and green and feels secluded - much nicer than some other
nurseries we viewed and was a significant factor in our choice. The staff are a real strength of this friendly setting.
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Review from N S (Mother of Child) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two of my children have now attended this brilliant preschool. My son has a developmental delay and they have been fantastic with supporting him. The play space is just wonderful too.
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Review from M S (Mother of Child) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter had a really good time at the preschool, she was really happy with the carers and improved her social skills. The learning was really good too.
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Review from C W (Mother of Child) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the care provided. The managers are always enthusiastic and welcoming and the staff in both of our daughters rooms know the girls very well and are extremely caring. They go above and beyond. My daughter particularly loves the bikes, computer and playground. Staff have always
comforted my girls well if they have been upset at drop off, and they go above and beyond.
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Review from S B (Father of Child) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter enjoys her time at nursery and preschool, she actually doesn't want to leave or come home. The staff are amazing, fantastic, very warm individuals who really care for each childs individual development. We are just so sorry to be leaving to start school.
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Review from C G (Mother of Child) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son really enjoys his time at nursery. The staff are patient and very friendly and always seem happy and glad to be interacting with the children. He does lots of different activities and is learning new things all the time. The staff were very helpful when our son was potty training also.
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Review from L H (Mother of Child) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic, caring, genuine and professionally run nursery where children are cherished and nurtured. We are very pleased with all aspects of the nursery.
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Review from Emma H (Mother of Child) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My child is currently in the toddler's room, he loves coming here and seems to be learning new things every day. I received feedback from his keyworker about his day and this is always in a positive manner. I am very happy with this nursery and the staff here. I do not feel that anything needs to be
changed here. And my little boy loves it here.
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Review from Pramit P (Father of Child) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son has been att5ending the nursery for the past 2 years. Prior to that our eldest son attended Caterham Day Nursery from 1 - 4.
In total our children have been part of the Caterham Day Nursery family since 2013.
We are extremely happy with the manager and the team. Our son is happy and that's
what matters most to us. The staff team are brilliant and the manager is a fantastic leader.
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Review from A B (Mother of Child) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed with the nursery manager from the very first time I was shown around. She is kind, supportive and professional and made a tough transition for my daughter as smooth as possible. The nursery keyworkers are also great and have been fantastic with my daughter.
The facilities are
impressive, particularly in the preschool room, and the outside area is amazing. The food is equally brilliant. We're really pleased so far.
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Review from Selina H (Mother of Child) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been at the nursery since he was one and has shown a positive development in his early years. The staff work exceptionally hard and the children's development is primary. The facility has recently been upgraded and is now fantastic for all ages. Well done!
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Review from Amy P (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caterham Day Nursery are a fantastic nursery. As a first-time mum, I was wary of sending my son into the care of a nursery. After viewing many in my area, it was clear this was a well established, friendly, happy and safe environment. All the staff made our experience easy going from settling sessions
to day to day. They always put my mind at ease letting me know how he has been from start to finish, what he has eaten, played with, how much sleep etc. Couldn’t fault the premises or the staff and I would definitely recommend to friends and family of mine.
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Review from James G (Father of Child) published on 19 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Caterham Day Nursery & Pre-School for over a year now. We have been delighted with the development we have seen and the staff are amazing. She always comes home having learnt something new and it has been the perfect environment to prepare her for Primary School.


The

facilities available are outstanding.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is calculated as follows: ( (300 Excellents x 5) + (25 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 335 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

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Meet the Team (2)

Gizem

Gizem

Job Title: Nursery Manager Joined: 2016

Gizem is the Nursery Manager at Bright Horizons Caterham, Burntwood Lane and has been part of the setting since 2016. She began her journey as an unqualified Nursery Assistant and, through dedication and continuous growth, progressed to her current leadership role.


Throughout her career, Gizem has embraced a wide range of professional development opportunities, including completing her Early Years qualification, a Level 2 certificate in Understanding Autism, and coaching training. She is currently studying for a Level 5 Bachelor's degree in Early Years, further enhancing her leadership and pedagogical skills.


Her passion for early years education shines through in her daily work. Gizem is proud to lead a committed, hardworking team and finds great reward in witnessing their impact, most notably through the joy and smiles of the children in their care.

Sophie

Sophie

Job Title: Deputy Manager

Sophie has been a valued member of Bright Horizons for over three and a half years. She began her career as an unqualified Nursery Assistant and, through hard work, dedication and a passion for early years education, has progressed to the role of Deputy Manager.


Throughout her time at Bright Horizons, Sophie has developed strong relationships with both children and families, gaining experience across all age groups. She is especially passionate about supporting children in reaching their early developmental milestones and takes pride in creating a nurturing and engaging environment where every child feels safe, supported and inspired to learn.


Sophie thrives in a busy, collaborative team and is committed to mentoring and supporting her colleagues. Her calm, approachable nature and dedication to continuous professional growth make her a key leader within the nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Caterham Burntwood Lane Day Nursery and Preschool has an Enhanced Service - more info.