Sandfield Day Nursery (Oxford)

Sandfield Road, Headington, Oxford OX3 7RH

Sandfield Day Nursery is large purpose built day nursery with caring and dedicated staff, situated in the grounds of the John Radcliffe Hospital to care for the children of the Trust employees and local community.

Friendly and well established, the nursery provides a happy, sociable environment where every child is treated as an individual. The nursery has rooms for each individual age group with a specialist baby unit and spacious gardens that provide an excellent outdoor environment.

Group: Childbase Partnership

Person in charge: Kim Hambridge (Manager)

Local Authority / Social Services: Oxfordshire County Council

Number of Staff: 40

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 113

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.7 (maximum of 10) for Sandfield Day Nursery (Oxford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 51 Reviews over all time. This Average Rating is also the rating value for Sandfield Day Nursery (Oxford) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 24 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.742 for Sandfield Day Nursery (Oxford) is calculated as follows: ( (476 Excellents x 5) + (113 Goods x 4) + (18 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 609 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Sandfield Day Nursery (Oxford) is based on 24 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.6 positive Reviews (113 registered maximum number of service users ÷ 5). 24 Reviews ÷ 22.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Sandfield Day Nursery (Oxford) has a Review Score of 9.7 (9.742)

Average Ratings

  • Excellent
    42
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandfield Day Nursery (Oxford)?

  • Extremely LIKELY
    48
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Sandfield Day Nursery (Oxford)

  • Mother of Child
    46
  • Father of Child
    4
  • Grandmother of Child
    1

Sandfield is a wonderful nursery. My daughter has been going from 6 months -18 months ongoing.

One really noticeable thing has been the retention of staff- most of the carers I saw when I visited 3 years ago are still there, which is almost unique among the nurseries I know, and probably demonstrates it's one of the best nurseries around. All my colleagues recommended it to me.

Great access to outdoors for babies and toddlers. Light, airy rooms with lots of natural light.
Carers seem to work as a team, are always friendly, approachable and seem to genuinely enjoy seeing the children.
Organised - great, regular communication with parents through weekly newsletter, online app for milestones, and everyday reliable summary of activities, sleep and meals.
Incidents promptly reported and paperwork completed.
Loads of activities: so glad they get to do messy play at nursery...
Good effort to make meals healthy and sensible (not just sausages and beans)

Generally a great nursery.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

Everyone at Sandfield Day Nursery (Oxford) is welcoming and friendly. It feels like one big family! My children aged 1&2 thrive daily and come home expressing or showing me what they have learnt that day. Sometimes I feel left behind!! But the care and education they receive here from a young age is irreplaceable and I'm confident I made the right choice in the nursery every time I pick them up from nursery and see those smiling faces.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery made us feel completely relaxed and confident that our baby would be well looked after and development supported. Easy to talk to the staff and always feel they are responsive to suggestions and are happy to answer questions. Been wonderful to watch our baby grow, learn baby sign, walk and now talk all within a few months of being in Caterpillars. Really benefits from the social interactions and play.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

We arrived in Oxford from Australia with no first or secondhand knowledge of the day nurseries in the area. Peers and parents from football in our area all recommended Sandfield and it was certainly worth the time on the waitlist. It’s a well presented and resourced centre. The staff were friendly and helpful. Our son bonded quickly with the staff in his room - we had separation issues and they were extremely gentle and patient with him, which made leaving a crying toddler easier. We were well informed as parents and there was a great open door policy. We highly recommend Sandfield Day Nursery.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.4 out of 5

It is a wonderful nursery with a great atmosphere. My daughter absolutely loved to go there. She loved it so much she didn't want to leave when I came to pick her up and kept asking on weekends if we can go up to the nursery! Staff were very caring, great management and yummy food. My daughter was coming here every day with new things she has learnt. It is a place full of warmth and care. I will do everything in my power to get a place there for my younger child. We will miss Sandfield. It became part of our lives and the staff became our 2nd family. Never thought you could find a nursery with such high standards.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

I cannot recommend Sandfield Day Nursery (Oxford) highly enough. From the first day I brought my son in and left with a care package (for me!) to his very last day.

From the onset, I have felt that my son was in a very safe, friendly, caring and happy environment. My son was (and still is!!) an extremely energetic individual which was always a worry to me when I dropped him off but I feel that the nursery worked with him and us to make the most of this energy rather than stifle it.

I feel that he was more than ready when he started Pre-School and that was down to, not only to us, his parents but also the work of the Nursery staff in developing his skills, learning technique and ability to care for other people both young and old.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Our son has just finished at Sandfield after four years. He has been there on a full time and part time basis over that period.

The management team are very amenable and any queries or issues are dealt with professionally and efficiently.

The staff in the rooms take a keen and genuine interest in the children. Our son has had digestive problems (thankfully now resolved) for almost all of the two years that he was at pre-school. The staff showed the utmost professionalism in dealing with him and us as parents and indeed shared that journey with us (his key worker in particular) and this includes the nursery chef who was supportive and worked with us to ensure his diet was suitable and balanced.

Both of my children have been happy at the nursery and they have the right balance of promoting their independence and skills whilst remaining supportive to each child as needed. He has left nursery prepared for school in terms of pre-school learning.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.3 out of 5

My son started at Sandfield when he was just over eight months and was straight away made to feel very secure by all members of staff which meant he was able to settle in very quickly. Now, six months later he is still very much enjoying every aspect of nursery life. He has made lots of progress physically, emotionally and socially. He has learnt lots of new words and skills, built good relationships with staff and children and also become a much better and varied eater! Our son is now getting ready to transition to the next room and is enjoying his visits (the system of old key person taking them and helping them settle with new key person works really well!) We would like to say a big thank you to the Team Leader and the Caterpillars team for all their hard work.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

The nursery is extremely well managed and there is a positive, encouraging environment. It is clear that the management and staff put their best effort into caring for and playing with the children, despite the demanding nature of the job. There always seems to be something going on, too. Charity fundraising, new menus, themes for the week and so on. The ability to see how our little one is getting on regularly with the app is also excellent. When we have had any cause for complaint (minor), the response was professional and prompt.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.6 out of 5

I was very happy with my son's progress since he started the Sandfield Day Nursery. A very stimulating environment with a lot of activities, fun, toys and new friends. I would definitely recommend it 100%.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

Sandfield Nursery is a wonderful nursery. The staff are so friendly and welcoming and they are brilliant with children and parents alike! I would highly recommend them.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has had a great time at Sandfield. Carers have all been wonderful with her. She received emotional and intellectual support during her years at nursery and we would like to thank everyone.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Likely

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Average Rating:   4 out of 5

I have had two children at Sandfield Nursery and both have been very happy there. They do a great range of activities and the facilities are excellent.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

Very professional team, responsible and reliable people.
I am very happy with the whole service and care for my son.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.5 out of 5

An excellent nursery, at which our daughter spent two wonderful years. The quality of staff (who go above and beyond) and facilities is all top notch. Not cheap, but then also not out of the expensive mainstream. Would recommend; in fact, have recommended warmly to many.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has enjoyed her two years at Sandfield Nursery so much. The staff are absolutely amazing and she had thrived there! It was sad for her to leave and start her preschool adventure.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Likely

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Average Rating:   4.3 out of 5

I have nothing but fantastic praise for Sandfield Day Nursery and cannot recommend it enough for other parents! My son first joined when he was only nine months old and it was really hard, as our first child, to return to work and place him in the care of strangers. I needn't have worried as, from the outset, all of the staff were so caring and compassionate and understanding. My child was always happy and I trusted the team in Caterpillars and enjoyed hearing all about what he had been up to whilst I was at work. The whole team in Caterpillars worked well together and I knew how happy he was going in with them. Throughout his time at the nursery, I always felt completely informed at all time of his development and how well he was doing. The team in Bumblebees when he left were fantastic - our last day was a sad one! Lastly, the management team and reception were amazing and lead by example. If you are considering your child for here - go for it! They are outstanding!

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

My eldest son started at the age of one and loved his time at this nursery. He is a very happy rounded boy, and very well prepared to go into school!

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.6 out of 5

My two kids have been there from age two and a half years, all the way up to four and it's been lovely. The staff are welcoming, the manager and secretary are super helpful with everything we need and the whole environment is very enriching. They do lots of learning and activities (we loved the Christmas shows that the kids performed in the local church).

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

Great team. My son loved going to Sandfield Day Care, he spent a few years there, learned a lot, made many friends. He is now confident and managing so well in his new school - he has been well prepared for his new journey by his lovely preschool team.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter is very happy here. She regularly tells me "I had such fun" or "I had a good time". I definitely believe she is well looked after.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   3.9 out of 5

Sandfield Day Nursery is an outstanding environment for my daughter.
The staff are always lovely, day in day out.
Extremely helpful and always supportive.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Sandfield Day Nursery is a really good nursery. My daughter settled really well. They have a good garden/outdoor space that can be used daily. The facilities are good as well. All sorts of activities are done with the children. Food cooked on site and quite healthy. Allergies are also taken seriously. Good communication with families via daily charts and parent zone application. I would recommend Sandfield Day Nursery to any parent!

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.6 out of 5

An excellent nursery, my daughter loves it here and has enjoyed every room she has been in since she was 10 months old. Great resources, well-balanced meals and a nice big garden to play in. All staff are so friendly, helpful and caring. I would highly recommend this Nursery to everyone.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Excellent care throughout the age groups at nursery. Our son started at 11 months in Caterpillars and has been very happy all the way through to pre-school. All the staff are friendly and helpful and great with the children. Really good outdoor space our son loves the garden.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

An excellent nursery which is greatly helping my son's development.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

We have been extremely pleased with this nursery right from the start. Our little boy has been extremely happy here, he especially loves playing in the ‘big garden’.
He has always had lovely key workers to look after him and he seems to enjoy the food.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Our son is currently based in the caterpillar room at Sandfield Day Nursery. Since he started in November 2016, I can honestly say that we cannot fault anything he has been shown, love, care and kindness from all the staff and really enjoys his time based there.
I and my husband would be more than happy to recommend the nursery to anybody in the future. The whole team are excellent.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Excellent very friendly nursery. Great quality care and staff who seem to really enjoy working with the children. Lots of updates in ParentZone and fun learning activities each day. Excellent environment indoors and out.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

Sandfield is simply amazing. They have managed my son's bereavement so well and treat every child and parent with respect. I trust them to look after my child which is the most valuable thing to me. He has developed so well under their care and he has a true bond with the team.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Dear Sandfield day nursery staff,

Both of us (if he could speak) would like to thank you heartily for the wonderful care your team has provided during those 1,5 years. Your staff members are so dedicated and friendly with the children, that he really felt at home.

Wishing you all the best for the future and kind wishes from us all.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.2 out of 5

I've had two children in from 9 months until school. I am very impressed with the detail used to record the development of my children every day. The activities are always very varied with lots of outdoor play, even in winter. The food menu always looks very healthy and delicious. They have often asked me to make some of the food at home!
The key person has alway been devoted to both my children and I feel that they really do care. The security is very good with a bolted gate and door buzzer. I would highly recommend the nursery to everyone.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

The start of our second child at nursery has been a very easy process. He has settled in well and all the staff have been excellent. The only comment I would make is that I don't see our key person and much, but this is also because I don't do as many drop offs and pick ups as I used to - thanks to dad!

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

The care my daughter has had in the Catterpillar Room has been fabulous and I know she has been well looked after and loved every minute of it. The girls always have a smile on their face and are really affectionate with the children which I think is lovely. The meals and activities provided by the nursery are excellent. I cannot recommend the nursery enough.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

Our little boy settled in really quickly thanks to the staff and quite often it's a struggle to get him to come home at the end of the day. The staff are so welcoming and the management team are always really visible and accessible. We really like the balanced mix of more experienced staff and the energy and enthusiasm brought by the younger members of the team. The staff all seem happy to be at work and I think that speaks volumes. There is a lot of laughter at this nursery but staff are always very professional too. The outdoor play space is fabulous with a range of different areas and our son loves the free flow ethos between the nursery room and garden. There is always a good range of activities with clean and well looked after toys. Sometimes it would be nice to get a few more photos and they are working to develop a more accessible electronic system. The cooks have been fabulous at helping us manage our son's food intolerances . We feel very lucky to have our son at Sandfield Day Nursery.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

The 'Sandfield Day Nursery' team are a dedicated group of people who go above and beyond the call of duty to make every child's experience special. My son has loved each room he has attended for different reasons. The time and effort that goes into planning each day is noticeable, not to mention the 'Extra Curricular' events the nursery hold. I would have no hesitation in recommending this nursery to anyone. P.S. It has a fantastic garden suitable for play all year round.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

My son started at Sandfield in August 2015. Since joining he has become a confident and social little boy. He has been eating a wider variety of foods which he would not even try at home, he's a lot less fussy (Thanks to the wonderful cooks!). His speech and motor skills are coming on fantastically and he really enjoys being with other children. Although he is only 2 now, he has made a lovely little group of friends who he is always very happy to see when I come in to drop him off. I even have days when he is reluctant to come home because he is having too much fun!

I really like the fact that the children have open access to the garden.

The staff are friendly and very approachable. My son has warmed to them all very quickly and has made wonderful relationships with his key workers. I too have made good relationships with staff members.

I would highly recommend this nursery, especially if you are looking for a very homely and welcoming environment.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

My little girl started nursery when she was 1 yr old and has been going to Sandfield for the last month. We were glad to get a space here as the facilities are great and the staff were the most friendly of all the nurseries we visited. Her key worker and all the other members of the team have helped my daughter settle in really well. They do lots of different activities throughout the day and have a varied diet. It has been very special receiving pictures of her doing the various activities. We feel glad to know she is being well looked after by a great team. Thanks Sandfields team!

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

I can highly recommend this nursery. My son has attended since Oct 2013, when he was 8.5 months old. Very friendly and caring staff and great activities. My son is now a pre-schooler and and seems to very much enjoy the educational aspects as well as the more messy and fun-focused activities. He also constantly mentions the 'golden values' being taught when he is at home (e.g., 'sharing is caring'). In fact, he enjoys his time at Sandfield with his little friends so much that he will sometimes ask if he can go to pre-school even on Saturdays and Sundays.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter is seven months old and absolutely loves the nursery. When I come to pick her up she will give me a smile and turn back to playing. I am still breastfeeding and the nursery are very supportive. I come twice a day and there is a parent room ready for me. Girls in the Caterpillar room are fantastic doing their best to be caring, diligent and flexible. Our daughter always gives them her biggest smile when we arrive in the morning. The chef is great, she helped us with baby-led weaning which was a great success.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has been here nearly a year, and it has been wonderful for all of us. The staff in Ladybirds are so caring towards her, and take a real interest in her interests and different quirks. She is clearly very happy spending time with them, and usually leaps into somebody's arms for a cuddle when we arrive. The room has a very friendly atmosphere, and fosters lovely relationships between the children there.

Her key person has such a good understanding of our daughter as a person, and we've really valued the insights she's shared with us.

Overall it's been a great experience, and we whole-heartedly recommend to friends with young children.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

While on 'granny' duties I took my granddaughter to Sandfield Nursery. It was the first time I had visited. I was immediately impressed by the friendly, helpful staff and the first class facilities - the outside area has to be seen to be believed.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery staff have been excellent, from the key workers to the management, from the day our daughter started caterpillars to the present time when she attends pre-school. We have found everyone to be highly professional, always friendly and available at all times to talk to us or listen to our questions. Our daughter has been very happy at Sandfield and the staff have played a vital and valuable role in her development. We feel very lucky and grateful.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.7 out of 5

My son has just began nursery and we have had a month of settling in. We had tears and distress at first but I am amazed at how quickly he has settled in. He now doesn't notice when I leave and laughs and giggles when he gets home.
Very happy there. Food is plentiful and varied, and well balanced. Many happy changes in day and helpful to know know what he's eaten and pooped and what he's been up to during the day. We get photos, reports of favourite activities, cards, pictures which makes the experience of leaving him absolutely fine. A lovely group of girls looking after him with respect and fun.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

I have heard recommendation from many mums I met - I came by myself and I found the staff are friendly and very welcoming. I can feel how they are nice to my son from his reaction when he sees them. Also my son has improved since he joined the nursery and that is very clear. I can say its a very clean environment and I saw how they prepare the food. I think my son is lucky to join such a nursery. All the best.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter started in early September and was very unsure, the staff were fantastic when it came to settling her in which really helped my anxiety. We looked at a lot of nurseries before we chose Sandfield day nursery - we're just so pleased we kept looking!

The facilities and space are great, as are the staff - we love the weekly comms around what the children are doing the following week and have been doing that week and the daily view of naps/food etc.

Overall we're just so pleased with this nursery, as is our daughter - we'd highly recommend it.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

I had an extremely unsatisfactory experience with this nursery. We were placed on a waiting list and promised a place on a set date, but it took four months after the set date for our daughter to get a place. We also had a very bad incident involving a member of staff and had to pull our daughter out after only one day. Oxford is a multicultural city but I do not believe this childcare provider is able to effectively support children of diverse backgrounds. We were refunded our fees and deposit but I would not recommend this nursery to anyone following our family's poor experience.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Unlikely

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Average Rating:   2.8 out of 5

Kim Hambridge, Nursery Manager at Sandfield Day Nursery (Oxford) responded to this review on 12 Nov 2015:

At different times of the year we do have up to four months waiting list for places at the nursery. Our initial offer of a start date can be subject to change as leave dates and the plans of existing parents are also subject to change. Our commitment has to be to the child already in nursery; maintaining the consistency of care essential to their wellbeing and development.
While we respect the family's decision to remove their child after just one day at nursery, we deeply regret not having the time and opportunity to work with the family to demonstrate our proven, commitment to each and every child in our care.
Despite an unreserved apology, and full and open discussions with the family - the confidentiality of which we continue to respect – we were unable to convince them of our on-going commitment to celebrate diversity in nursery which has been validated by Ofsted in their inspections and by our ‘Investors in Diversity’ accreditation.
We wish the family all the very best for the future.

My twin daughters were at Sandfield Nursery for 4 years. They really enjoyed their time at the nursery and we were very happy with the care they received. The staff were very caring and the activities they did with our daughters taught them a lot, while being fun and engaging. Our daughters left the nursery recently to start school. It has been an easy transition for them which I am sure is in large part due to the excellent care and preparation they had at Sandfield.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

My son (18 months) has recently moved up to a new class which he found quite unsettling, however the staff made sure he went through the process as easy as possible by offering to send up his previous carers if needed so he felt some familiarity. This was very comforting to hear as a parent. In addition to this we always find all staff very friendly, always saying hello and making you feel welcome. They often stay over their shift hours to continue chatting to us about our child's day at nursery, if we arrive to collect our son as they are finishing the day.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.8 out of 5

I cannot recommend this nursery highly enough. My son has been at the nursery for over two years after a very bad start with another nursery! Sandfield is the only place he has settled very quickly and this is down to the exceptional professionalism and caring nature of the staff and the stimulating environment (not to mention the amazing garden).

Genuinely all the staff are great, but the key workers (assigned to my son) really did take the time to get to know him and build strong relationships to help him grow, develop and feel safe and secure.

I really want to thank Sandfield for making my sons time at your nursery such an enjoyable (and developmental experience). They also saved my sanity by allowing me to leave my precious bundle in an environment where we felt very confident in the care he was receiving. I honestly cannot recommend this nursery highly enough.

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   5 out of 5

Our three-year old twins have really enjoyed their two-and-a-bit years at Sandfield and we could not have wished for a more positive start to their nursery/school life. They have been very happy and settled, and we feel incredibly lucky that they have been so well cared for by such kind, experienced and professional staff in such a warm and child-friendly environment. The facilities are great – bright, spacious, inviting rooms and a fabulous outdoor space – and the food is fantastic, too. At every stage, we feel that staff have really taken time to get to know our children's individual personalities, as well as respecting their relationship as twins. The reception staff, kitchen staff and management all know the individual children too, and are always friendly, polite and professional – you really get the feeling that individual staff members are part of a cohesive team that works well together. We would have no hesitation in recommending Sandfield to others (and frequently do!).

How likely would you be to recommend Sandfield Day Nursery (Oxford)? Extremely Likely

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Average Rating:   4.9 out of 5

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February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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