Bright Horizons Bracknell Day Nursery and Preschool

Wokingham Road, Roundshill, Bracknell RG42 1PN

Bright Horizons Bracknell Day Nursery and Preschool (formerly Dolphin Bracknell) provides an excellent standard of childcare and education for children aged from three months to under five years.

The nursery is spread across two large houses with seven separate rooms, each large and bright rooms, providing a safe and friendly environment. The nursery team of enthusiastic childcare practitioners aims to encourage each child’s development. The staff believe that children should learn through play and have fun and are dedicated in their support to help them discover the world around them.

Children are also encourage to extend their learning outdoor and the nursery boast with a large garden.

Bright Horizons is proud to have achieved a Gold Award in April 2018 from the Royal Society for the Prevention of Accidents (RoSPA) for the fifth consecutive year, earning them a Gold Medal. Children are well prepared to transition to school with the unique Ready for School Programme including Growing Readers, Writers and Mathematicians enhancements.

Group: Bright Horizons Family Solutions

Person in charge: Christopher Langdon (Senior Nursery Manager)

Local Authority / Social Services: Bracknell Forest Borough Council

Number of Staff: 29

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 96

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Directions:

The nursery is situated on the B3408 Wokingham road if approaching from the town centre the nursery can be situated on the right hand side of the road passed the BP petrol station.

Overview

The Review Score of 9.9 (maximum of 10) for Bright Horizons Bracknell Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 69 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Bracknell Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 65 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.902 for Bright Horizons Bracknell Day Nursery and Preschool is calculated as follows: ( (747 Excellents x 5) + (71 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 823 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Bracknell Day Nursery and Preschool is based on 65 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 65 Reviews ÷ 19.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Bright Horizons Bracknell Day Nursery and Preschool has a Review Score of 9.9 (9.902)

Average Ratings

  • Excellent
    65
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Bracknell Day Nursery and Preschool?

  • Extremely LIKELY
    65
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Bracknell Day Nursery and Preschool

  • Mother of Child
    52
  • Father of Child
    15
  • Grandmother of Child
    1
  • Nanny/Carer of Child
    1

We have placed both of our children at this Nursery over the last 8 years and the staff have always been professional and take great pride in looking after the children. We have always had peace of mind, knowing our children have always been looked after. Our children have loved their time at the nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our son is now in Preschool and has now been attending the nursery for 18 months. He has come on so well with his confidence and speech. This is thanks to the staff, who are all so caring and welcoming to all the children.
The management staff are very accommodating and have done a great job over this time with the new refurb and new signage.
Would definitely recommend.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I'd say the best nursery in Binfield, or perhaps even in entire Bracknell. Great staff, excellent learning opportunities, hearty meals.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My 2 year old has been at the nursery since September and absolutely loves it.
He seems to learn so much after each visit and always has a story to tell about what he did that day.
Not only does my son enjoy every minute of his time there, it is also great for the parents, it is clean, safe, has brilliant communications, the food is great and I can't praise the staff highly enough.
We couldn't be happier with our choice of nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My 2-year-old daughter only started in January and already the nursery has made a massive impact on her life. She has some complex health issues that the nursery may not have seen before but they didn’t shy away from them. They really have improved the quality of my daughter's life with the hard work and stability they have given her. We viewed a lot of nurseries around Bracknell and this one is the only one I felt didn’t worry about what I was asking for in a nursery. Great team from management, the team in the room and the chef.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter started at the nursery at just 6 months old on a full time basis. She settled in straight away, which was very much to do with the excellent team that look after her. She is always happy to see the staff, which has given me great confidence in the nursery since day one. Every day she is participating in new activities, learning and developing along the way. The team give us daily updates of what she has been doing, how she's eaten, slept and are very flexible with her needs as she's growing and changing.
Everyone at the nursery is very welcoming, helpful and hard working. The management are very informative, ensuring the parents know what is going on.
I highly recommend this nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son has been at this Nursery for just over 2 years and thoroughly loves it. The team in each of the rooms he has been in have built great relationships with both my son and also us as parents. They carefully plan activities to ensure they provide great development for the children but also enable them to have fun. The team are always on hand to provide advice should I need it and all excel in their particular fields. The quality and range of food is fantastic and they take great steps to make sure those with dietary requirements feel included. The Nursery Manager is committed and dedicated to open communication with parents, something that I personally value as a parent.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I am very pleased to have my 3 girls attend Bright Horizons Bracknell. Our oldest is 3 and has gone through all the rooms and been lovingly looked after by all the wonderful staff. Now that our twin girls have started every effort is put into helping us with drop off and pick up’s. The nursery has a family feel to it and feel very lucky to have our girls here.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the staff of Bright Horizons Bracknell enough!
The communication is amazing, we are so up to date on everything that's going on in the nursery with regards to what the children are up to daily, whats coming up, their development etc. The manager is excellent at keeping all us parents 100% in the loop with every aspect of whats going on. He is so dedicated to his job and has had such a positive impact in his time in charge here!
The building is bright, fresh, cosy and so welcoming and a delight to walk into. My biggest praise goes to the girls who spend all their days with the children....they are amazing and have been key in my daughter's development and her confidence is through the roof. She just loves her days here which speaks for itself!
Thank you to each and every one of the staff!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My baby daughter started nursery when she was 6 months old. From day 1 she loved that place and ladies in the baby room. Every day she's learning new things and improves those skills which she already has. The staff is very helpful and makes sure that all needs of my baby are fulfilled. When you speak with the staff you have no doubts they are very committed to care of babies under their supervision. In terms of food, sleeps and activities for babies the nursery is very flexible and responds to parents needs. After 6 months I may say that this nursery for my baby daughter was a great choice and I would (and I do) highly recommend them to other parents.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My son has come on leaps and bounds since joining the nursery, the nursery manager is great - all the staff are welcoming and friendly lovely nursery all round!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I rarely write reviews but on this occasion I feel the need to, firstly I am astonished on how the nursery has changed over the last year, from being average at best to absolutely awesome in all areas.

Staff are so friendly and accommodating, genuinely lovely people and my wife and I feel 100% comfortable in giving the best attention and development for our kids (1 and 3-year-old)

Management have been amazing and I believe this has made the difference, communication has been spot on, clear, concise and relevant, yes I mean all the communication which has been frequent but certainly for the best.

The last part of this review is more of a thank you, thank you for being flexible in allowing us to place our kids in your care at short notice and not charging us unnecessary fees for unavoidable changes in our personal routines, genuinely we appreciate all your hard work, especially during the weather over the last week. Keep up the amazing work guys.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Bracknell Day Nursery and Preschool responded to this review on 09 Mar 2018:

Thank you for your kind comments, I will ensure this is fed back to the team at Bracknell.

Kind Regards

Katherine

Extremely great service during thick and thin. Very supportive and great effort keeping the nursery operating normal hours and also excellent communication keeping everyone updated. Very impressive. Great going.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

All aspects of the nursery are wonderful. My son absolutely loves it there and all of the ladies in the baby room are superb!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son loves it here. He has settled well into the toddler room. He is always happy and busily engaged in an activity when we collect him.
Staff always give detailed feedback and seem to know my son really well even though he hasn't been there long and only does a few sessions a week.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the nursery enough, right from the team the management. Everyone is really accommodating and always going the extra mile, their energy amazes me.
My little one started recently in babies, two members of staff, in particular, are fantastic and cannot thank them enough for all that they do.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Having gone through a huge life change over the last 5 weeks, the nursery have been outstandingly supportive to myself and my daughter.

The nursery have gone above and beyond to offer support and just be there for us.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My little one has been going to Bracknell Day Nursery since Oct 2015. We can't fault the care she receives at the nursery. They are kept busy every day with fun and educational things to do and it is also great that they spend time outdoors, playing and learning. My little one is confident, fearless and happy and a lot of that is down to the team at the nursery. She eats really well during the day and enjoys showing off her paintings when I collect her after work. They have recently done a lot of work on the cosmetics of the building and it is looking really great, with some fantastic new equipment for the rooms and playground. I am so glad we chose Bracknell Day Nursery. I can go to work every day knowing that my little one is in safe/ caring hands.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Our first born was settled in very well to the previous nursery and as parents, we naturally had some reservations about the move to here. We noticed our daughter's rate of development rapidly increased within three months of attending here. Clearly, we were very pleased and had plenty of praise for the staff here.

However, the real game changer for this establishment was when new management took over. The nursery took a slightly more business-like and professional approach. It really worked well and within a short period of time, the nursery was being run more efficiently and our daughter's happiness to attend had also increased.

The recent renovation has helped but also staff appear to be re-motivated to assist with child development. The communication lines between parents and the management are very open and regular. I find I get regular email updates and invited to attend the site for formal catch-ups quite often. All very positive.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

I’m really pleased with Bright Horizons Bracknell. The staff are so caring and my son has, as a result, settled in well. The nursery offers my son a great range of activities.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I would highly recommend Bright Horizons Bracknell Day Nursery and Preschool to the parents looking for a good childcare in Bracknell area. The staff here is very friendly and caring. The nursery is clean and there are lots of toys, books and educational activities for kids. They perform variety of activities throughout the day so kids enjoy playing indoors as well as outdoors. The staff here helped my son to settle well in the nursery and he enjoys going there.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My 22 month old just started nursery and it was a big deal for her as it's from 0hrs to directly full time (5 full days). I can't thank nursery staff enough for their hard work n efforts to make her settled down. I do feel comfortable leaving her all day. It's a great place.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Likely

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Average Rating:   4.7 out of 5

Fantastic school. Both my children have attended and their learning and development has been great. My 22month old counts to ten! I would highly recommend this school.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My little boy has only been at the nursery for a short period but he is loving every minute of his time in the pre-school. When we came to visit I felt all my questions where answered and we were shown around and given lots of information and they also offered a settling in session which really reassured me, all the staff are lovely and have made us feel very welcome.
They always reassure me when I am worried about anything and everything and are always very helpful.
Very pleased we picked this nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter is currently in pre-school having attended from 9 months old and absolutely loves going to nursery. Whenever I pick her up she is very happy which shows how much fun she has each day! The management and staff are fantastic and really encourage her development and social skills. They provide excellent feedback and encourage input into how the children learn and develop and so create a very collaborative dynamic with parents. Highly recommended!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Excellent staff and excellent care!
My son adjusted very easily in very few settling sessions, eating well, playing well and no fussy mornings while dropping at the nursery and the list goes on. In short, I chose the best place for my little one.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

We recently transferred from another Bright Horizons and the management went above and beyond to ensure we were fully informed and comfortable. The manager even got our son's new key person to travel to our previous nursery in Basingstoke to support with his transition. Moving house and nursery is tough but the management have been amazing. Over the moon with our room's key person and our son adores her. Great structure, support and facilities. Very happy!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter loves going to the nursery. She always has plenty to tell us about and has made lots of friends so the nursery is clearly promoting an inclusive atmosphere. The staff are all very friendly, polite and hard working. The management are very communicative so we are always aware of what is going on. The rooms are clean and have lots of variety. The outdoor space is great for the children to run around whilst being safe.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending Bright Horizons Bracknell since March 2015, he absolutely loves it and so do I. When I first visited the nursery, I was made so welcome and since day 1, the staff have been fantastic. I was dreading leaving my baby to return to work but it was made so much easier with the help from the team. One of the main things that stuck with me is that from the first day I was told that if I missed my boy too much I could pop in at any time to see him - this made me feel instantly relaxed knowing that I was able to just pop in and peer through the door. My favourite part of a Thursday is picking up my son and hearing all about his day at School. The staff are kind, caring and helpful. The manager and deputy are just the best. They work so hard to make the nursery what it is today, which I would class as one of the best nurseries in Bracknell. If you are looking for a Nursery/Pre-school then visiting Bright Horizons Bracknell is a must - I cannot recommend it enough.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

This nursery has been amazing. Since August, the change in my child has been incredible, due to the hard work of the team and management of this well run nursery. The interaction they provide through the progress book right up to the weekly emails so we, as parents, know what's going on and that they ask for updates from us as parents so they can tailor activities specifically for each child is so fantastic. Also always accommodating to extra sessions as life dictates.
Would thoroughly recommend this nursery above all others as the staff are dedicated to constantly improve and each member is one in a million.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

It is a very safe environment for the children to be in, the management are always there to help and know what is going on for all of the children. I know my grandson is very happy at nursery and comes back telling me about all of the wonderful things he has done. I could not be happier with all of the positive changes.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending Bright Horizons in Bracknell for well over a year, and he loves it! There are so many things for him to do, and the staff seem to genuinely enjoy welcoming the children each day. For me, a real selling point was the big garden as my son has a lot of energy to burn, but as a parent, I’ve also been really impressed with the regular communication, themed days and efforts to add in visits from people like the police and dentists. The meals also look amazing (to be honest, I often wish I could eat there too!) Finally, I’ve noticed a big improvement in my son’s speech and manners since being at Bright Horizons.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our son has been going to Bright Horizons Day Nursery since he turned one. The change in his ability to communicate with others and also his confidence in talking with people is incredible. I can't overemphasise how happy and content he is at this nursery. The staff here are so friendly and caring and our son is always so happy going to nursery and enjoys all of the activities that he is involved in throughout the time he spends there. Some mornings, (very few) our son gets a bit upset going in as he gets very clingy and doesn't want to leave us, but the staff really help when this happens, by giving our son lots of cuddles and really reassuring him that things are ok. This is so helpful as it relieves the stress of us having to leave him knowing that he is getting the best love and care with the staff. We are really happy with his development at this nursery and would have no hesitation in recommending them to other parents who are looking to send their children there.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Bracknell day nursery is a very pleasant environment for children, the rooms are set up with activities for the children to play with during the day and are adapted throughout to the children's interests.
Children are encouraged to be individuals and treat their peers as equals, learning about diversity and other cultures.
The garden is large, so plenty of room for children to explore all types of physical activities.
Pre-school encourage children to learn to read and write their own name before heading to school. And have fantastic resources to complete science activities.
The manager and deputy are friendly, helpful and encouraging. Overall a very friendly nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

I can't praise the nursery enough. My son has been attending since he turned one - he is now coming up to three. He loves the rooms, each progression has been greatly supported by the staff. He loves attending and is always full of stories as to what he's got up to. I hear him singing songs regularly that he has clearly learnt there.

There is also lots of outdoor time which I'm a fan of. Each of the staff could not be kinder and more welcoming. There are lots of different events and the new manager has really brought a new lease of life to the nursery. I really can't fault it. Highly recommend and I'm so pleased that my son is doing so well.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been at the nursery since he was 10 months old. He is now 4 and he loves it. He has moved through each of the rooms and has made strong relationships with the staff and the children in each.

Learning is made fun and he has become a confident and sociable little boy who is looking forward to starting school. It definitely makes having to work easier knowing your child is so well looked after and is having a great time!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Both of my boys adore being at nursery, they both started when they were 6 months old (they are now 2 1/2 and 9 months) and have loved it from day 1. My 2-year-old asks to go to nursery nearly every day, even though he only goes twice a week and my little one is always full of smiles at the end of his day there. Wonderful care, all of the nursery staff do a fantastic job!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our children have both attended the nursery since they were 9 months old. They love going every day and the staff are always so approachable and make every day fun. In Pre-School our son comes home talking about new things that he has learnt. He recently got to touch exotic animals with a visit from Zoo Lab and hasn't stopped talking about their adaptations.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic newly refurbished nursery buildings with excellent facilities.
Staff are approachable and dedicated, filled me with confidence leaving my son for a whole day.
He is learning so much and made lots of friends.
The nursery provides new activities every day.
My son loves it and he is always coming back home with a big smile on his face.
Thank you for making my son's nursery such a special place.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Great nursery with very attentive and caring staff. They are always finding new fun ways to teach children such as doing fun educational science experiments, cooking, various sports...etc. it has really helped my son get more independence and gain more confidence.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Since the manager and his team have been at the school the change has been so impressive. My son enjoys going and he is progressing with his learning very well.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I’m so happy with the nursery, both my children started there when they were each about fourteen months old and have both been so happy there. My eldest has just started school and she has made the transition very well despite not knowing any other children at first. This is largely down to what she learnt at nursery - not necessarily the counting/writing etc (although that was helpful too), but how to behave, follow the rules, be independent etc. My other child is still at nursery and she loves it. The staff are brilliant, they can’t do enough for the children and I have total confidence when I leave my children there.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

I can't sing the praises of this nursery enough.
Our son has been attending for just over a year now and the staff are fantastic, very friendly and caring.
The activities are varied and he often comes home with artwork or culinary creations!
He has come on leaps and bounds in his development since attending and has a great bond with his keyworker, as well as many of the other staff members.
Most recently he's been singing songs to himself that he's obviously learnt at nursery, and is constantly surprising us with new words and objects he's learned about.
Unfortunately, we have had to change nursery as we are moving house, and Bright Horizons Bracknell really has set a high bar as the standard - we struggled to find another nursery we liked as much, and our son's new nursery has a lot of expectations to live up to.
We will sorely miss the staff at Bright Horizons Bracknell and their happy, welcoming and professional demeanour.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I highly recommend this nursery. My little girl has grown from the baby room all the way to now Preschool. With the outstanding care she has recieved in each room, she has grown into a bright, social, confident little lady and loves attending the nursery. From the food to the activities to the outstanding keyworkers I cannot recommend the nursery enough.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I have a 3-year-old and a 1-year-old in the nursery. They both are excited to attend every day as the staff are so welcoming and supportive. They show genuine care and interest in their lives and have really supported their progress. The staff take the time to feedback every day and always greet you with a smile. We are glad that the children are so settled there as makes leaving them so much easier and we always have a good start to the day. Thank you.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Being a first-time mum and feeling the pressure of going back to work was emotionally, physically and mentally hard for both myself and my daughter. With the added thought of finding the right nursery and leaving her with complete strangers, was a concept I personally didn't like the thought of.

However, rest assured I have nothing but the best praise to give the staff at Bright Horizons Bracknell, in particular, the baby room team. They take the time to understand her and her needs as an individual and have helped make this whole transition that little bit easier. I leave each day knowing she is in capable hands, having fun and growing/exploring. I'm so glad I choose this nursery to be a part of our world and am looking forward to many happy years to come.

Thank you.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Both of my daughters have attended the nursery and preschool, and I couldn't be more delighted by their progress during their time at Bright Horizons Bracknell.
The staff are warm, caring, fun and extremely professional.
As a working mum, it has been such a relief to be able to leave my girls in the capable hands of the staff at this nursery.

The food is healthy and plentiful, my daughters never come home hungry! They have fun, active days playing sports and making art and crafts. The children have a genuine bond with the staff and they always look forward to a day at nursery.
I would thoroughly recommend this childcare provider.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending since June this year. I never thought I could find such a nice nursery and after the first couple of months, they have managed to get my son to try everything that is put in front of him, and it's always a struggle to get him to leave when it's time to go home.

The garden is such a nice feature, allowing lots of space for them to play, which he loves.
The staff are so caring, helpful and friendly you never feel a bother. They are always happy to help and talk about the progression of my son.

Honestly, I would recommend this nursery to everyone. Its brilliant, I fully trust them with my son.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Fabulous and friendly nursery! They know each child individually and tailor the activities to make sure everyone is included!

Awesome food - my son always has seconds!

My son has come on leaps and bounds here and when I pick him up, he says "hello" then runs off to play some more, trying to get him to leave is the hard part! I would recommend this nursery 100%.

The office is also excellent and they are always happy to help!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending since he was 7 months old and is now 2, he has learnt so much from the team and loves attending nursery. The range of activities and freedom they offer from the garden, messy play to looking after the new ducklings means he is never bored and always learning new things every day.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

My son has been attending this nursery since he was one year old (for almost 2yrs now). He loves going in every morning and enjoys his time there. The children are entertained through a wide range of activities, learning through play, which help immensely with their development.

The staff at the nursery are extremely attentive and are always more than happy to help with any support the child may require, which helps immensely in maintaining consistency.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter is currently in preschool and will leave at the end of August. Over the last few months, we have had lots of helpful information from them to help us and our daughter get ready for school. Preschool has given my daughter a great foundation to learning. She has learnt so much, in so many areas including how to be safe, such as cleaning hands before mealtimes. Their mascot Candy Floss represents 'Keeping everyone safe' and is regularly referred to by our daughter when telling us about what she has learnt.

During the last few months, they have undergone a refurbishment. It now looks and feels very clean, more modern and welcoming for children. The rooms are set up well with a free flow area to the garden. They also have a new manager who is very proactive in keeping parents informed and sending out useful information and updates.

The staff are friendly and caring and make learning fun.

I would certainly recommend Bracknell Day Nursery and Preschool.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son attends Bracknell Day Nursery in the pre-school class. He is always happy to attend pre-school and often talks about his teachers, friends and the activities he's done. The Nursery, on the whole, is managed very diligently. I am often impressed with the general organisation, cleanliness and the regular email updates to parents are helpful. The pre-school teachers are very welcoming and always portray a positive attitude. Would recommend this nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My child is based in the baby room and is always very happy at nursery, comes home with art work and enjoys spending time in the garden. Staff are very friendly and always welcoming on drop off and pick ups.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Likely

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Average Rating:   5 out of 5

My son joined this nursery just over a year ago (he was 2.5 years old). He was attending another nursery where he was very settled, so I was very anxious and worried about unsettling him. I really didn't need to worry as he settled in very quickly and within the second week of being there, he was practically running in, in the mornings!!
The girls in his room (stingrays) were brilliant and offered activities that they knew he really enjoyed.
My son is now in the preschool room and continues to love his 3 days a week that he is there. He talks about his new friends and the great staff often, when we are at home.
All of the staff in his room have been very supportive with potty training and have used lots of encouragement and praise with trying new foods as he is a very fussy eater!
The extra curriculum activities are great and my son particularly enjoys football.
My son's key worker really knows my son's development well and his learning story is full of lovely observations and photos.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Have used the nursery for both children since 2012, and would overall rate it as a very good nursery. It has a nice and bright feeling about it, with lots of available outside space (which is frequently used).

The staff are very caring and friendly (although there were some instances over the years when it became apparent that there were a lot of temporary staff - it was always addressed quickly though and did not seem to disrupt the daily routines too much).

I always felt confident my children were/are looked after very well here.

They gained a lot of self-confidence, were encouraged and guided to look after themselves (personal hygiene), to try new foods (thanks, chef!) and to believe in themselves.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Likely

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Average Rating:   4.4 out of 5

My little boy started at Dolphin Bright Horizons Bracknell when he was 1 year old in the babies room, and he has always loved it. He is now just over 2 and so has transitioned through the rooms to his now third room. All of the staff are dedicated to the development, enjoyment and well-being of the children in their care. It is great to leave him with a trusted team each day and his development is a direct result of their interaction with him. They manage his food allergies very well, co-ordinating with the nursery chef. The nursery has recently been completely refurbished and looks great throughout. The nursery has a big garden which allows them plenty of outdoor time in the spring/summer. His key worker in each room has been a key point of contact for me, always listetning to me, and he has developed a great relationship with each of his key workers. There are weekly activities such as theatre bugs and jo jingles, which he loves. I wouldn't hesitate in recommending this nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I have been using the nursery over the last 7 years for both my children with my youngest still attending in the Preschool room. The staff are all very welcoming and caring, he has great bonds with them all. The nursery has an amazing outside space which is divided into different sections, with free flow spaces off of the rooms which really enhances the outside learning environment. The nursery Chef has been at the nursery since we have attended, providing a healthy balanced diet and opportunities for children to get involved with cooking which my little one loves. There are a number of activities which enhance children's learning which all rooms use such as growing readers, writers and mathematicians, and they encourage the parents to get involved with these as well. Overall I am extremely happy with the nursery as they go above and beyond for you and I would happily recommend this nursery to anyone.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My little girl has just transitioned to Seaturtles (toddler room) from Starfish (baby room) and she has transitioned really well. Her time in Starfish was wonderful and the ladies there looked after her and we all grew really attached to them. She has come on leaps and bounds since being there and made tiny friends who have moved up with her and so hopefully friends for life. The nursery is wonderful and I'm so glad I chose Dolphin Nursery to care for my daughter and nurture her on the 2 days a week I can't spend with her. I'm looking forward to her progressing even further with the Seaturtles and I know that she loves her time there.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been going to this nursery since she was 3 months old and now she is 3.5 years old and she spends full days and full weeks in the nursery.
She has been really enjoying her time in the nursery. The staff at the nursery have been amazing, well trained, lovely and really caring for the children. Management team are very cooperative and understanding of our expectations and they do communicate well with parents.

Overall I am very satisfied with the nursery as they have helped my daughter grow into a healthy, matured and well manner kid. I give 5 stars for the effort and hard work of the team (staff, cook, management people). I recommend the nursery to anyone who is on the lookout for a high quality and caring service.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Likely

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Average Rating:   4.3 out of 5

We have used this nursery for both our son (now 8) and our daughter (4) as a preschool setting to get them ready for starting school.

The staff have always been kind and friendly to both our children and we have always been completely satisfied that our children are safe and happy in the nursery environment.

Our children have always had something to say about their days there, whether it's about the arts & crafts, games played, stories read or making friends.

I would highly recommend this nursery's preschool room - which has recently had a refurbishment, and although nursery is expensive, in my opinion, this one is worth it, especially with the funded hours available to help.
I would also say that the quality of early years education has improved since my son attended four years ago, and there are some very good preschool staff in that particular room.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My little boy joined Dolphin Nursery after a very difficult time as a family and I had my concerns on how he would adapt to further change, a new environment and people. I needn't have worried as he settled very quickly, made new friends and enjoyed his day.
He has attended over a year now and during that time has really grown in confidence and come out of himself in the company of other children and adults. He has become more chatty having expanded his vocabulary through the many songs he seems to learn. He has learned how better to share and cope with sharing. Although headstrong over food choices, persistent encouragement from the nursery staff, in particular his key person, means he will now try new things. I wouldn't hesitate to recommend the nursery to friends.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending Dolphin Nursery since she was 8 months old and reluctantly leaves this summer to start school! Over the years she has been in all of the rooms from baby to preschool and I can honestly say they were all environments where I felt she would be well cared for and looked after.

So important to a first time working mum was that the staff totally understood, it is such a hard balance between guilt/necessity and what's best for all.

They aim to create a good learning experience for all and I couldn't be happier with the level at which my little one is moving on.

Although as is the nature of these places, staff changes have proved challenging at times but credit to the other team members, who never let anything get in the way of the children.

I've had the pleasure of sharing these early years with some of the best, supportive and well meaning professionals whom I was happy to leave my most cherished with every day....

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter began her time at Dolphin when she was 9 months and has been attending the nursery now for 6 months. The staff in starfish room are really lovely and my daughter has a wonderful bond with her key person and the room manager.
It is so nice to hear all the lovely things that she gets up to while I am working such as painting, making cakes and going in the garden. The staff do learning stories which we can look at any time and it is full of beautiful pictures and little observations of what she has been doing! The nursery is currently having a refurbishment and the baby room looks so lovely now it is complete. I am very happy at Dolphin and look forward to her future here.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter is currently in preschool at Dolphin after starting their nursery when she was a year old.

I have loved seeing her develop through the years thanks to the activities that she does and the encouragement she gets from the staff.  She comes home and sings new songs and you can see her improvement in things like drawing and colouring.

She loves playing outside which they do a lot in preschool through their free flow access. She also enjoys their weekly football session.

The staff are lovely and friendly and I am happy to leave my daughter in their care knowing that she will be looked after and will have a nice day playing with her friends and learning new things. She always looks happy when we collect her and she speaks highly of the 'teachers' who she likes to impress and get praise from.

After a recent refurbishment, it feels fresh and even more child friendly and welcoming.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I moved my child from another private nursery, where I was not happy with his care. My son is so happy here. He has learned more since he has been in the nursery compared to what he learnt in 1 year at the other nursery.
Very professional, caring and friendly staff. Always available for a chat and happy to help where they can. Thank you for being a great nursery.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son attended this nursery for just under 2 years (from Starfish through to Stringrays). I can honestly say I have never had any complaints and walk away every morning knowing that I have left my son in a safe environment with a great team of nursery staff. He has turned into a confident and chatty little boy and has really enjoyed his time at this nursery. The staff have never had any issues with any requests you may have and try their best to accommodate your needs as a parent. We saw 3 nurseries in the area and have to say choosing Dolphin Nursery was the best choice we made and as a parent would highly recommend this nursery without a doubt!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son has been coming for over a year and he loves his time at the nursery. During his time at the nursery he has developed in confidence and gained a variety of skills and knowledge through the great activities and interaction from the staff at the nursery. I can feel assured that when I drop him off every day that he is going to have a great day. Since joining the Stingrays room he loves the sport session that they have every Tuesday, and being able to access the garden every day on the free flow space.

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

For any parent I feel that child care is a very hard decision to make. Especially if you're returning to work. I've never liked the idea of leaving my baby at Nursery or with a child minder but my mind was completely changed!

Before choosing Dolphin Nursery I went to see other various nurseries in Wokingham and Bracknell but not one came close to making me feel that it was the right one for my son and I. My first Impressions where excellent and still are. The Manager took her time to show us round the nursery the first time where my son, my mum, little brother and sister all came along and had plenty of questions but she was a star! She was happy to answer our questions and was very thorough I left feeling very informed and happy that I finally found a child care solution for him.

He has now been going to Nursery for over a month, he's there 3 mornings sessions a week and I always feel comfortable that he's in good hands.
He caught the flu just before his first day so I was worried over him settling in, but the girls in the baby room have all been so kind and understanding and you can really see for yourself that they genuinely care about your baby and take the time to get to know him as an individual. For example: what they like, what they don't like, what works best for their feeding or their sleeping, really helping them etc.

When I pick him up I receive an update of what he's been up to and get pictures of his activities having fun. You can call in to the room as much as you need to, to see how he's doing. Even get their clothes washed for you if they end up in a mess! I can go on and on about many positive things about the girls and the nursery but I feel that it really has to be recognised for all their hard work and care they put in with the end result of your happy baby.

So I'm very thankful to the Manager all the girls in the baby room!

We really appreciate your caring and hard work for him, it means a lot to us!

How likely would you be to recommend Bright Horizons Bracknell Day Nursery and Preschool? Extremely Likely

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Value for Money

Average Rating:   5 out of 5

Julie-Anne Hayward, Website Administrator at Bright Horizons Bracknell Day Nursery and Preschool responded to this review on 07 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

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Staff Profiles

Christopher

Christopher Langdon

Job Title: Nursery Manager

Joined: 2016

Description:

Christopher joined Bright Horizons in May 2016 and after moving to Bracknell and took on the role of Senior Nursery Manager at Bright Horizons Bracknell Day Nursery and Preschool.

Nikki

Nikki Hopcraft

Job Title: Deputy Nursery Manager

Joined: 2001

Description:

I have been with Bright Horizons since 2001. I have completed my NVQ level 2 and 3 in childcare and education and also my advanced Diploma in Childcare and Education. I started work as a Room Manager in the 2-3 year old room and progressed to Deputy Manager.

I have seen many families go through our nursery and have enjoyed being part of the children’s development. I have two young children, Grace and George. George attends the nursery here at Dolphin.

I work alongside Julie, the Nursery Manager to deliver the highest quality care and education for children and families. I also regularly spend time in the nursery rooms observing and mentoring staff in addition to spending valuable time with the children.

Hayley

Hayley Sharp

Job Title: Third in Charge and Room Leader

Joined: 2008

Description:

Hayley has worked in childcare since 2008, all of which has been at the nursery. She gained her level 3 Nursery Nurse qualification along the way.

Melody

Melody Hine

Job Title: Room Leader

Description:

Melody has worked in the childcare sector since 2003 she holds her level 3 in childcare and education.

Rebecca

Rebecca Edwards

Job Title: Room Leader

Joined: 2004

Description:

Becky is our Room Leader in our babies room. Becky has been with Bright Horizons since 2004.

Christine

Christine Burton

Job Title: Room Leader

Joined: 2003

Description:

Chris has been part of the Bright Horizon's family since 2003. Chris holds a level 3 in childcare.

Emma

Emma Burton

Job Title: Nursery Chef

Description:

Emma holds her level 3 in Advanced Food Hygiene. She support's the team as a trained Fire Marshal.