Bright Horizons Coulsdon Day Nursery and Preschool

48B Chipstead Vally Road, Coulsdon CR5 2RA

Bright Horizons Coulsdon Day Nursery and Preschool, Coulsdon, London
Bright Horizons Coulsdon Day Nursery and Preschool, Coulsdon, London
Bright Horizons Coulsdon Day Nursery and Preschool, Coulsdon, London

Teddies Nurseries Coulsdon makes an excellent contribution to childcare and preschool education in the local community through a professional service and a qualified team of childcare professionals.

The nursery provides spacious and highly resourced rooms as well as a fantastic outdoor area.

Bright Horizons portfolio received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016.

Children are well prepared to transition to school with the unique Ready for School Programme including Growing Readers, Writers and Mathematicians.

Group: Bright Horizons Family Solutions

Person in charge: Radha Wood (Nursery Manager)

Local Authority / Social Services: London Borough of Croydon Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 84

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Visiting:

Near Coulsdon South Train Station and Coulsdon Town.

Parking:

Car parking on site.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Bright Horizons Coulsdon Day Nursery and Preschool has a Review Score of 9.7 (9.725)

The Review Score of 9.7 (maximum of 10) for Bright Horizons Coulsdon Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 58 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Coulsdon Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 33 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.725 for Bright Horizons Coulsdon Day Nursery and Preschool is calculated as follows: ( (523 Excellents x 5) + (148 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 690 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Coulsdon Day Nursery and Preschool is based on 33 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 33 Reviews ÷ 16.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    44
  • Good
    14
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Coulsdon Day Nursery and Preschool?

  • Extremely LIKELY
    53
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Coulsdon Day Nursery and Preschool

  • Mother of Child
    29
  • Father of Child
    13
  • Aunt of Child
    7
  • Grandmother of Child
    5
  • Grandfather of Child
    1
  • more

It's our second child that's been to Bright Horizons Coulsdon. It's a really good place and my wife and I are happy with the staff and place.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Bright Horizons Coulsdon Day Nursery and Preschool for a little more than a year now and my son for 6 months. They are both always happy to go there. My husband and I are very pleased with this nursery.

I really like the fact that we receive a newsletter regularly to let us know what our little ones have been up to.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending Bright Horizons Coulsdon Day Nursery and Preschool since he was 18 months old. He is now three and a half and I cannot thank Bright Horizons Coulsdon Day Nursery and Preschool enough. All the staff are fantastic, I felt like he was being looked after by a member of the family. They are all extremely caring and kind. He settled in so well and enjoyed every day that he attended.

He always comes home extremely happy and looked forward to going back and seeing his friends.

Bright Horizons Coulsdon Day Nursery and Preschool is a lovely nursery. The staff are extremely kind and caring and I would recommend it to any parent thinking about sending their child there.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I really can not fault this nursery. My daughter loves attending and you can see the impact it has had on her development, social skills and her eating.

The staff are lovely, welcoming, attentive and professional. The children have plenty of activities, educational and messy play. The outdoor spaces always seem to be improving and are well used and loved by the children.

I have experiences of other nurseries from my eldest daughter and this one is amazing. Great value for money too. I would recommend to anyone.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter who is 12 years old, my 9-year-old niece, 6-year-old niece and now my 4-year-old nephew who is going to school next month, have all been to this nursery. There is nothing bad I could say about this nursery. It's gone from strength to strength and the staff are excellent and very caring. I absolutely love the new gardens and it's obvious that the children do too. I would recommend this nursery to anyone!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very happy with the nursery, my child is happy so I am happy. The staff are all very friendly and my child comes home happy. They have lots of resources for the kids to play and learn with. Thank you for looking after my child so well.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery.
Lovely staff, my child always talks about them when he comes home.
My child loves being in nursery and is always happy when I pick him up.
Lots of resources for the children to play with and learn with.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I can't fault this nursery at all. My nephew has enjoyed every minute of his time since he was 16 months old to now being a big boy going to school in September. He is happy, always laughing with his peers and loved every staff member who he had the pleasure of being around. They cared for him so well and taught him everything he knows and he is sad to be leaving soon. I have to say as well that the nursery gardens look fab :)

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My nephew attends this nursery and I pick him up on several occasions where he always comes back excited from having a fun day at the nursery. The other day he told me he was learning about 'mini beasts' in the brand new garden!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son attends after school club in the preschool room.
He is extremely happy there and the staff are very welcoming and when I pick him up, he doesn't want to leave.
They have just had a refurbishment done in the gardens which look amazing and my son enjoys playing outside.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would highly recommend this nursery to everyone and anyone. It's of a very high standard and is great for young children. My nephew is extremely happy at this nursery, I went to see the graduation and thought it was very well organised and friendly.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My nephew attends the nursery 4 days per week and seems very settled. There is a fantastic selection of toys and always a great range of activities provided. He really looks forward to going to nursery.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My grandson is a very happy and well balanced child and has thoroughly enjoyed his time at Bright Horizons. He has formed pleasant relationships with his peers and overall we have been delighted with his progress. We are confident that his transition to Reception at school will be a smooth one.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My grandson always enjoys his days at nursery and enjoys telling me about the busy day he has had and the activities he has experienced whilst there.
He specifically tells me what he has had for lunch in great detail and says the food is delicious.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Don't Know

Very good day care, they really go the extra mile. My son had speech delay but he improved a lot in this day care. He has learnt a lot of educational stuff, like baking and bug hunting. He's been more talkative than before. Teachers go the extra mile and keep parents updated about daily activities and concerns that they have.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My granddaughter has attended this nursery for 3 years and I am totally satisfied with her care and the commitment of staff that have looked after her. I would recommend this nursery to others, and my next grandchild due soon will also be attending this nursery.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My 15-month-old daughter comes to this nursery one day a week and she loves it here, she has formed close relationships with the staff that look after her.
All the staff here made me feel very comfortable when I first had to leave her and I feel like she is in safe hands every time I leave her.
She is always happy when I come to pick her up and I am always told everything she has done that day and all the different activities she has been up to.
The nursery has just refurbished both of the gardens including the baby one which has now opened, my daughter loves playing out there, they have lots of room and plenty of activities to explore.
I would highly recommend this nursery to anyone who is looking.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have attended this nursery on a number of occasions to pick up my niece. The staff are always very friendly and the children always look happy and well cared for.
Since my niece started I can really tell she has come along way and has many little friends that she talks about regularly.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has received good care from some kind and dedicated professionals and overall I am very happy. I would have liked to see more emphasis on encouraging an interest in things like phonics perhaps.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

My two have been at Teddies since both were babies, so we have been coming for 4 years or so. We will miss coming here.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My children have been very happy at Teddies Coulsdon. The staff have been really helpful and supportive and now they are ready for the transition to big school. They will really miss their friends they have made when they go.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My grandaughter has always been happy to come into the nursery. She has enjoyed playing and learning and the children seem to relate well to one another. Staff have always been helpful and caring. I have never had any cause to complain. When I have come into the nursery the environment is well organised and the children are happy.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has always been very happy to go to the nursery and enjoy the activities provided for her. She has made lots of friends and it shows in her personality that she enjoys it here. The staff have always been very helpful and caring. I would recommend this nursery to any parent.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 2 daughters have both been through nursery from 8 months to 4 years and have loved it. The greatest thing about the nursery is the room managers who have always been excellent.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Teddies Coulsdon has improved beyond all recognition over the past 18 months. Changes to staff, systems and ethos have made a significant difference. The change must be attributed to the manager.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Coulsdon Day Nursery and Preschool responded to this review on 19 Jul 2017:

Thank you very much for your review. Your feedback is very important in helping us to understand how we can provide the high-quality care and education to you and your family. We noticed there are a few areas that could be improved for you. I have spoken to the Nursery Manager and they are more than happy to discuss any concerns you may have.

My son started when he was 10 months old. He has been very happy here and has learned a wide range of things - good and healthy eating, planets, safety on the road etc. He has grown in confidence and we are extremely pleased with how he has developed in the last few years. Many thanks to all at Teddies for all their help and support.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very mixed feelings about our time at the nursery. On the one hand - the staff are lovely, caring and approachable. On the other hand, my child was put in danger by the nursery in not following their own procedures in relation to food service, and my child was accidentally given food she was allergic to on a number of occasions, which was blamed on individual members of staff at the time, when really it's management who should make sure things are followed through.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Poor

Cleanliness: Satisfactory

Safeguarding: Poor

Value for Money: Satisfactory

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Coulsdon Day Nursery and Preschool responded to this review on 02 Aug 2017:

Thank you for taking the time to review your Nursery. We are very sorry to hear about your experience. Safeguarding is our number one priority. I have fed this information back to the Nursery Manager who would be more than happy to discuss your concerns in person.

I am very pleased my children's nursery and pre school.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have a daughter in the baby room at Teddies and I am extremely pleased with how she has settled into the nursery. I have always felt very happy with all the staff members and how they provide a welcoming and caring environment for both me and my daughter. I'm always given a thorough update upon collection and enjoy hearing about the fun activities my daughter has taken part in. I feel that communication from the management team is excellent, regularly receiving updates about the nursery and newsletters. I would highly recommend this nursery to others. I'm very happy with the high standard of care and how the staff members really know my child's likes and preferences, ensuring she is happy throughout the day.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is a great nursery and the staff are wonderful. My son is doing so well there.
The biggest downfall is security. Anyone can walk in without really knowing who they are. Please please please can you have a security system where only authorised people are allowed to enter?
If they are a relative, they should give a password from the parents which enables them to collect the children. This should be recorded by the nursery. The last nursery my son went to had a great system and also provided parents with a key fob.
Also, the buggy storage is very small considering the number of children you have.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Very Poor

Value for Money: Good

Our daughter has been at Teddies Coulsdon for approx 15 months.

She has developed a close bond with many of nursery staff, in particular, two ladies who have been absolutely brilliant.
As a parent, it's always reassuring dropping your child at nursery and seeing them run into their open arms.

The service we have received has been second to none. It has always felt like a personal one to one relationship rather than just being a number.

We’d like to say a big thank you to the manager for running a very well organised and professional day care service and wish Teddies Coulsdon the best of luck.

Our little girl will miss you!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am really happy with how my children have settled here, great nursery! The nursery has a warm and welcoming environment.
I would happily recommend this nursery to family and friends. looking forward to the family breakfast in march!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am extremely happy with how my children have settled in the nursery.
I have one child in preschool- they do so many activities.
My son always comes home and tells me about all the exciting things he has learnt during the day and the activities he really enjoyed.
My son settled and made friends quickly thanks to the excellent staff in that room!

I have a daughter in the baby room, my daughter is very particular about her routine - the staff have really helped follow her routine and ease her into nursery life. The staff provide an interesting and very caring environment for her!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very pleased with my this nursery. My daughter has been attending for almost 2 years and she loves it. We have decided to put our second child ion this nursery as we are so confident with the staff looking after our children here. Looking forward to continuing our journey with Teddies. Thanks to all the lovely staff.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

My son moved to Teddies in September from another nursery and is loving it. The staff at pre-school offer a perfect balance between cuddles and encouraging independence. The staff are very attentive and always child focused - I have never witness them 'just chatting' or gossiping. The nursery has a lovely atmosphere and my child has learnt a lot whilst there - days are varied and he always comes home tired but happy.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Extremely friendly and caring polite staff. Very impressed with all the new changes within the nursery. My son has enjoyed every single year at this nursery. I will definitely recommend to friends and family.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Teddies Nurseries Coulsdon since she was 8 months old. The staff are friendly and always give my daughter the best care possible. She loves attending nursery and I feel she has really progressed and is learning a lot. The food seems good and the activities are great. Very happy with the staff, manager and the nursery itself.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I always receive a warm welcome and a good feedback from how he has been and what he has been up to. He has really enjoyed his time here and will be sad to see him leave to go to big school but I know he will have fond memories of his time here.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughters love attending Teddies Nurseries Coulsdon. Children are encouraged to learn and also have time to play with their friends. They also enjoy the external clubs that come to nursery like animal lab, mad academy and leaps and bounds. I feel very comfortable with leaving my kids with the staff who really care about the kids.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter started out at Teddies Feb 2016 and I must say she has been way happier than the previous nursery she attended. She always looks forward to going out in the mornings and usually looks happy and content when she gets picked up too. The staff are extremely friendly as well and their enthusiasm to discuss my child's daily activities with me shows that they are truly dedicated and love what they do.
Highly recommended!

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves coming to nursery and she loves to talk about it at home and tells me all her friends names and also who looks after her. She is always happy to be left in the mornings. She also likes using the computer and iPad at nursery and I feel this really helps further her learning.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

When I collect my niece from her nursery she is always so happy and I can see how much the staff care for her. They can tell me so much about what she has done that day. She does lots of painting and messy play. She is also always in the garden which I love to hear because she is definitely an outside child.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Don't Know

I have picked up a few times my two daughters at nursery and Everytime I have found the girls happy running around not wanting to go home. My wife does most of the drop offs and pick ups and the girls are always so thrilled to go. The staff is especially nice; the girls have built strong bonds with some of the ladies.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I am very happy with the care my grandchild receives in the nursery. The staff are very friendly, Manager is easy to talk to and very polite and happy. My grandchild is always happy when he comes out.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great staff. The girls have been here for 4 years and every day they are excited to get to the nursery.
Full trust in leaving my children here every day of the week.
The 2 directors are excellent' always there to help any queries we have.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Very friendly and professional staff. Great facilities, more than happy to leave my son here and not have to worry. My son is always happy every day after nursery which says a lot to all the staff at Teddies.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is leaving Teddies Coulsdon after 3 and a 1/2 years to start school and I just want to say a massive thank you to all the staff that have cared for him during his time there. It is an excellent nursery and my son has loved every minute of it. My baby daughter is due to start there in September after my maternity leave and I have no return to work worries this time as I know she will be cared for in the best way.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I'm extremely happy with the caring service.
I would recommend this nursery to anyone. My 19 month old little boy is really happy playing and I get feedback every day when I come and collect him.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is very friendly and welcoming. When I pick up the child, she is always very happy and wanting to come back the next day. She always looks forward to telling us what she has done during the day and never wants to leave.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I am very happy with the care that is provided for my child at Teddies Nursery. They have a variety of different activities to offer. I look forward to seeing these activities on pick up and the displays in the room. My child has settled well in the baby room, thanks to the team in the room.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My nephew comes to Teddies Nursery and I know that my sister and myself are very happy with the care and service they provide. Since new management, there have been a lot of positive changes and we especially like the new outside garden.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My step daughter attends Teddies Nursery, both me and my husband are very pleased with our child's development since coming to nursery. They are very friendly and take care of our child extremely well.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery. My eldest has been going since 11 months old. All the staff are welcoming and I'm extremely happy with the level of care provided. My children both enjoy coming to nursery and telling me all the things they have been learning.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My experience with the day nursery is very, very excellent and I am very happy with the nursery. All the staff members are very nice, helpful and friendly and also the manager is a very nice person. I can recommend this nursery for all my friends. I hope my daughter can stay here for a long time.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very pleased with the learning strategies, opportunities for messy play and interaction with carers and other children. Both my children attend and I love that the nursery lets them both spend time together. I am pleased with how the nursery has "Leaps and bounds" and "mad academy" in to allow different play and learning activities.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter couldn't be happier, healthier or more engaged with her play. Her key worker is brilliant and I am reassured that the nursery keep me informed of anything I need to be aware of.
The informal atmosphere, range of play options and support we get is really commendable.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Marketa, Mrkg at Bright Horizons Coulsdon Day Nursery and Preschool responded to this review on 06 Oct 2015:

Thank you for your warm words & positive feedback. We appreciate you taking the time to share your experience and complement on our nursery.

I have been delighted with the care my children have received at Teddies. The staff in the baby room are engaged with the children and my daughter is always delighted to see them. They have been very accommodating and supportive of dietary requirements as well.
My son attended for 3 years and thoroughly enjoyed pre-school. The staff took great care of him and genuinely cared about his well being. They did some delightful activities like hatching and caring for chicks, lots of crafts and themed days such as frozen and superheroes.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Marketa, Mrkg at Bright Horizons Coulsdon Day Nursery and Preschool responded to this review on 02 Oct 2015:

Thank you for your warm words & positive feedback. We appreciate you taking the time to share your experience and complement on our nursery.

I have recently registered my daughter at the nursery, she has been attending for 2 months now and I can confidently say has settled in extremely well and her development has continued to grow. Since starting Coulsdon she is now able to communicate using 3 words at a time. The staff that look after her really know her needs and I am really happy with the care and interaction they give her. I feel happy to leave her in the mornings when I go to work and when I pick her up she is in a good mood and shows me what she's done at nursery.

How likely would you be to recommend Bright Horizons Coulsdon Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Julie-Anne Hayward, Website Administrator at Bright Horizons Coulsdon Day Nursery and Preschool responded to this review on 11 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Radha

Radha Wood

Job Title: Nursery Manager

Joined: 2015

Description:

I have worked in child care for 9 years having gained my NNEB qualification in 2001. I then went on to do a Dance and Related Arts degree and gained my qualification in 2004. I then joined Barclays Bank working as a cashier being promoted up to Counter Manager. After working there for 3 years I decided I needed a change and began working in a small nursery in Bournemouth as a Nursery Nurse. My travels then took me to Essex where I continued working in nurseries and became a room leader being then promoted to 3rd in Charge. My travels then took me to Cambridge where I worked as a Deputy Manager in a small nursery. I then moved to Croydon and worked in a small nursery as Nursery Manager for 2 years before joining Bright Horizons in November 2015.
My role at Bright Horizons formally known as Teddies is both enjoyable and exciting. Lucy and I have worked hard to improve the nursery and make suitable changes. My passion and dedication lies in striving for excellence and we are committed to this at Coulsdon.

Lucy

Lucy Hiller

Job Title: Deputy Nursery Manager

Joined: 2015

Description:

I have been working in childcare since 2006, where I started as an apprentice and gained a Level 2 and Level 3 in Childcare and Education with City and Guilds. I have been in Bright Horizons for 10 years starting with Casterbridge where I worked at Wishing Willow in Banstead. I then progressed in my job role from Nursery Assistant to Nursery Nurse when I gained my NVQ Level 3 then from there I was promoted to room manager then to a junior deputy and from then to present Deputy Manager. Since November 2015 I have worked alongside Radha supporting her in the day to day running of the nursery. My role is also the Senco Coordinator where I work closely with the staff team and parents to ensure that I am here to support them if needed at any time. I also have the role and responsibility of being the health and safety coordinator where it is my job to ensure the nursery environment is keep clean and safe and to report if we have any health and safety concerns and to also ensure everyone is kept safe.