Bright Horizons Mount Vernon Day Nursery and Preschool

Our son has been attending full time since 8 months old and we couldn't have asked for a better nursery for him. He has learned so much and the level of care is second to none. We are very happy with Mount Vernon!

Always an excellent experience, love this nursery and the staff are amazing with our daughter. They are very supportive and communicate all that our daughter has been up to. She is always happy when she comes home.

Our experience at Bright Horizons Mount Vernon Day Nursery has been really lovely. The staff are friendly and welcoming. My child has learnt and grown within a relatively short time here. The new App is a fantastic tool to communicate the children's learning and day to day experiences. The soft playroom is a real bonus. The parking can be hectic at times but we have managed to drop off and pick up fine.

Our son has been attending Bright Horizon Mount Vernon since January 2022, when he was 6 months old. The team has been absolutely amazing in supporting us through the settling in process. Communication is really good, they worked with us to test different weaning approaches, providing helpful insights whilst always listening to and addressing any concern we had. All staff are extremely caring and passionate about what they do, so I would definitely recommend. My only very minor complaint is that parking at peak time can be quite tricky!

Very happy with Bright Horizon Mount Vernon staff and overall facilities. After our daughter, who spent 4 years here, we now have our son with them. Can vouch for consistency of care and development that we have experienced here. Highly recommended.

Bright Horizons Mount Vernon Day Nursery has got a really friendly and dedicated staff. They take attention to detail and care of each and every child to the best of their ability. We get regular updates via emails and the new app, and I have been able to attend a parent's evening at the nursery.

Bright Horizons Mount Vernon nursery is a lovely nursery, where both my children have been looked after by fantastic and friendly staff. The introduction of the App to see in real time what your child is doing is a great addition and I wouldn't hesitate to recommend them to friends and family.

The staff at Bright Horizons are all very friendly and helpful. I feel so comfortable leaving my daughter with her teachers each day, knowing that she will be well looked after. I also think all the teachers did an amazing job during the covid crisis. I would highly recommend this nursery.

This is a great place for our boy! He loves going there. The staff are lovely and very caring. I am absolutely at peace, leaving him there. Cannot fault this nursery.

My husband and I are very happy with everything at Bright Horizons. The staff are all fantastic and our son adores them all. Our son's food allergies are handled brilliantly, which is such a great piece of mind when he is in their care. The nursery was not able to be viewed when our son started due to covid restrictions, but we never had any doubt that it wasn't the right placement. The staff kept us up to date with daily reports and photos, which has now moved online on the app, which is great. I have recommended Bright Horizons to colleagues and friends.

My little girl loves coming into nursery. She is greeted by all members of staff so personally. She walks into nursery with a big smile. My daughter has learnt so much i.e. colours, numbers, letters, shapes and the attention given to the likes and dislikes is second to none. Generally, my little one is a fussy eater, but she enjoys most of her food at nursery, especially the puddings! My daughter comes out of nursery with a huge smile each day, which speaks volumes. The new app is a great way to see what the children get up to each day. I cannot find any reason to complain. The nursery is fantastic and I thoroughly recommend.

Ever since the manager changed, the standards and level of care have dropped! During the government announcement in January and warning to stay at home, the nursery went ahead with the parent evening allowing parents in. We decided not to go as this was very stupid and I am critically vulnerable. Days later three cases of covid in the nursery and one being my daughter! Now I have covid, thanks very much! The manager hasn’t even contacted us which is very unprofessional. Also, for eligibility for assisted funding, we were told there has been a form for us in reception for weeks. We never go in the main building and no one told us. We then received a phone call to say for the 15 hours we don’t need to fill out anything. Days later an administrator called us and was very aggressive and wouldn’t accept we were told this by them! The nursery is now doing outside walks with children and we said we are not happy and don’t consent to this because there are lots of cars!

My child attended Mount Vernon Day Nursery for three and a half years before going to school. He thoroughly enjoyed his time at the nursery. The staff were warm, welcoming and I know he was loved. They were there to support all questions at any time and I always felt happy and safe leaving him in their care. The teaching was great and he learned so much. The transition to school was easy and he was well prepared. A fantastic nursery with a great team. We miss them all very much but thank you for the wonderful start for my child.

The nursery has been very accommodating with the individual needs of my little one. Attaining any information that can help and working together to ensure the best way for my child to learn and grow. With speech and language difficulties we are in constant communication to ensure there is nothing missed.

Such a wonderful setting for children, and they have done a fantastic job at adapting during the pandemic. Staff are always friendly and supportive and my little one thrives in the environment. Love the focus on outdoor play when it's warm enough. Meals always seem nutritious and varied. Given the current environment, it's hard to get a full picture of how my child is doing as it's not always possible to have a longer conversation when collecting at the door but hopefully this will change as restrictions ease. Would thoroughly recommend the nursery to others!

Genuine interest and affection for the children. I appreciate the knowledge and experience of the care givers who have been there a long time, they’ve seen it all and offer reassuring advice and support. I’ve been so pleased with the attention given to my toddler and the interest in developing his learning with us. He loves going to nursery, with all the activities going on and I never worry calling in to see how he’s doing for any reason. I would highly recommend.

I currently have a child in the school building but both children have been at the nursery from nine months until school age. The nursery is fantastic and the staff are amazing. I really feel reassured my children are being looked after extremely well, my sons allergies are catered for and his care plan is regularly updated. Both children love the nursery and have always been very happy there.

My daughter has been at Bright Horizons Mount Vernon Day Nursery and Preschool since she was ten months old and is now two years and eight months. She has grown so much and learnt so much during her time at the nursery, through the help of the staff and I am forever grateful. The space is clean and tidy. The staff are friendly and welcoming. I was anxious about her returning after the Covid-19 lockdown's but the nursery have gone above and beyond to ensure the parents and staff feel safe and secure. My daughter absolutely loves going to nursery and since returning after the short break, she has come on leaps and bounds in her development. Would highly recommend.

The staff are professional and trustworthy. I looked at a lot of nurseries for my daughter and this was the only place where she left my arms to explore the surroundings when we visited and told me a lot in itself. The carers are so nice and genuinely love my daughter. I feel very good when I see how they greet her and take her in each morning. I would highly recommend this nursery.

I am very happy with the Mount Vernon Nursery, they have supported my son's needs above and beyond. He loves his storytime with one practitioner and has developed a lovely relationship with her and most of the nursery staff.