Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Our little boy has been going to Bright Horizons on Victoria Road for almost 3 years. We have been very happy with the high level of care and attention he has received over this period. The facilities are excellent and the staff have been incredibly supportive. A special mention to Fatima and Emily who have really helped Terry to become the confident and happy little boy he is.Thank you!

The nursery team goes above and beyond to create special moments-whether it's Gruffalo painting, dress-up events, or other creative activities. Most importantly, all the children seem genuinely happy to be there.

A happy mum,

We are grateful to have this nursery, and so close to our home. The staff here create a very warm environment. We see how positive, playful, and genuinely caring they are every day, and it means so much to us. We really value how they build such thoughtful relationships with the children. Our son often comes home excited, dancing and makes it very clear how much he enjoys being there. We can't imagine a better place for our son.

I've been so impressed with the professionalism and child-centric approach of this nursery, and would not hesitate to recommend it to others. They really care about each child, and their commitment to excellence is obvious from the start.

The nursery staff are always organising something special for the children; a sports day, teddy bears picnic, dress up and much more. Endless activities put on that our daughter would tell us about at the end of the day. Most importantly all the children seem happy coming and going from nursery, we have never had concerns and can only say thank you enough.

Overall, we have nothing but positive things to say about Bright Horizons Victoria Road Nursery. We are very grateful to the whole team for everything they do and would highly recommend the nursery to any parent looking for outstanding childcare.

This nursery has truly become a second home for my daughter, and I couldn't be more pleased with our choice.

My son has been attending this nursery for 6 months+ now and I honestly cannot praise the staff more, particularly those working in the Nursery and Jumblies rooms. Every staff member is kind, caring and nurturing and I always felt very assured leaving my baby there. The daily updates on the app are very helpful. I can tell there is a lot of thought that goes into planning every day so that the kids can maximise their learning and development. I really appreciate the time they take to share photos and report to us about the activities the children are involved in. I was very impressed with the time and effort taken and the detailed level of feedback I received when it was time for my son's 6 month review. My son has been slow to start walking and the staff looking after him have been so invested in helping him progress, and so eager to share his progress with me - that meant the world to me. I would not hesitate to recommend this nursery - it's a very special place.

However, when my son transitioned to another staff member's group for 2-year-olds, I was very unhappy. The room was kept dark most of the time, which felt more like control than care. My son often came home hungry because staff didn't encourage him to eat, unlike in his previous group. A staff member also repeatedly called my son by the wrong name, despite my corrections. This lack of attentiveness and respect was concerning. For three months, my son cried daily, which was heartbreaking. I decided to withdraw him after six months. Other parents shared similar concerns about the group's lack of care. While the initial experience was great, the inconsistency in care led me to leave the nursery.

It goes without saying, leaving your babies in the hands of others brings an enormous amount of guilt and sadness. That being said, we've felt completely comforted and confident our children are in the absolute best hands. We know first hand our two aren't angels 24/7 (!!), so we can't overstate the gratitude we've felt for managing them - and helping them thrive. We've really noticed the team's impact at home and it's impacted our lives loads.

My daughter has been at this nursery for just over a year and she absolutely loves it. She has developed very special bonds with the staff and her development and speech have accelerated hugely. We are very grateful to the team at Bright Horizons for making her first years so enjoyable. The facilities are new and there is a huge garden for her to run around with her friends. She talks about the activities she’s done during the day and especially enjoys music and dance class! As a full-time working Mum, I often worried about how she would get on at nursery but can honestly say she couldn’t be in better hands.

A wonderful nursery with lots of indoor and outdoor space, super clean and modern and fantastic staff who really make you feel welcome. We have full faith that our daughter is in great hands and is being well looked after, stimulated and educated in a caring, sociable, safe and fun environment.

Our children have been attending Bright Horizons for over 5 years now and we have been consistently delighted with the standard of care and professionalism shown by the staff. This is an incredibly warm and welcoming environment and the team clearly view their job as a vocation in childcare, consistently going the extra mile for both children and their parents. The development of our children has been a joy to watch and this is in no small part due to the support from the nursery. Without exception, every member of the team is kind and caring and we genuinely believe that the standard of the team, the range of activities available and the facilities put Bright Horizons Kingston in the absolute leading bracket of early years care providers in the area. Thank you, Bright Horizons - we would recommend you to any other family.

Our son joined this nursery a year ago and has made progress in leaps and bounds. He is more confident, has an appetite for knowledge and has made many friendship groups. The teachers are very caring and supportive, and it is evident that they know him well. The curriculum is expertly structured, and my son brings home an array of evidence to show what he has learned and is able to tell us all that he has learned over the week. We especially appreciate the inclusivity of the curriculum. He has also tried many new foods since starting nursery. The best thing is that we have peace of mind that he is being well cared for when he is at nursery and knowing that he feels safe and happy going in each day.

We are so glad that our son attended this outstanding nursery.

My daughter has only been at this nursery for 1 month but she settled in quickly thanks to her key worker, the lovely caring staff and great facilities for her to play outside and inside - the sensory room is fab! We really appreciate the effort and persistence the staff are making with getting our daughter to eat her meals (she's a fussy eater). The management staff have been very helpful and responsive to our enquiries. Overall the nursery is clean and well maintained, the area is safe and being located on a quiet road really sets this apart from other nurseries in the area that are on busy roads.

Thank you to the manager and the team.

The team in the baby room are awesome! We feel so at ease leaving our daughter with them and really feel like they care a lot about her. She loves arriving at nursery each morning and is always developing and learning new skills. The setting is great and gives her room to move around and explore.

Love this nursery, and the awesome team caring for my little girl. The app is great, it lets you see lots of valuable information about your child’s development and also gorgeous pictures of them too. Four staff members in particular are brilliant! My daughter loves them, and they love her too - and all the other kids too! The days are full of fun and development and the team are so engaged and communicative, I feel this is the best place for my daughter to be whilst we are at work.