Tommies Childcare in West Midlands | 5 Day Nurseries

Review of
Four Brooks Day Nursery & Pre-school
from Olivia K (Mother of Child) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

Our experience at Four Brooks has been brilliant. All the staff are amazing, and our little boy has thrived. He is always so excited every day to go, and even asks to go on his days off. He has made some lovely friends who he talks about all the time. He always has a smile on his face every day at pick

up, and we are so happy we picked Four Brooks for our nursery.

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you, Olivia, for such a lovely review. It's wonderful to hear how much your little boy enjoys coming to Four Brooks and that he's thriving, building friendships and heading home with a smile every day.

Knowing that he's so excited to come in - even on his days off - really does say it all. We're so pleased your family chose Four Brooks and truly appreciate your kind words about the team.

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Review of
Four Brooks Day Nursery & Pre-school
from L S (Mother of Child) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Staff are amazing, friendly and just overall fantastic. My son has been going from 12 months old and he has learned and grown so much. Staff provide daily updates on his day and focus weeks, and it's lovely to see the love and care they provide. Thank you always

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you so much for your wonderful review. We're so pleased that your son has developed so much during the time he has been at Four Brooks, and that you are so happy with the nursery.

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Review of
Flutterbies Day Nursery & Pre-school
from Samir K (Father of Child) published on 12 November 2025 Submitted via Website • Report

Overall Experience

Friendly staff who always put children first. Management are understanding.

Reply from Yasmin Lander, Nursery Manager at Flutterbies Day Nursery & Pre-schoolThank you so much for taking the time to write your review and leave your feedback. It means a lot to our team.
We've noted your rating for our resources and equipment, and we really appreciate the opportunity to improve. That said, over the past year, we've made significant investments in new equipment and learning resources for the children across the whole nursery. We'd love to show you what we've been up to on your next visit and hope we can turn that 3-star rating into a 5!
All the best.

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Review of
Springthorpe Day Nursery & Pre-school
from Tyler M (Mother of Child) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

I have found the settling in stage very nice. My son is looked after by lovely, caring staff who support him in all areas. He has a great variety of different activities to choose from each week, and he is really enjoying exploring new things.

Reply from Lucinda Rumble, Nursery Manager at Springthorpe Day Nursery & Pre-schoolThank you for sharing your experience with us. We're delighted to hear your son has settled in so happily and is exploring all the different activities we offer. Our team take great pride in creating a caring, engaging environment where children feel supported in their learning and discovery.

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Review of
Springthorpe Day Nursery & Pre-school
from A R (Mother of Child) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with everything that my child doing and having here.
The staff is very friendly and also kind.
My experience was very easy and nice, my child was hard to settle in the first place. The staff help us and they are open for advice every time.

Reply from Lucinda Rumble, Nursery Manager at Springthorpe Day Nursery & Pre-schoolThank you for your lovely feedback. We're so pleased to hear that you feel so supported and that your child has settled in well here at Springthorpe. We pride ourselves on making every family feel welcome and on offering advice and reassurance along the way, so it's great to know that this has made such a positive difference.

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Review of
Four Brooks Day Nursery & Pre-school
from J P (Father of Child) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent all round caring service.

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Review of
Four Brooks Day Nursery & Pre-school
from V N (Mother of Child) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic staff.
Daughter created bonds with some of the staff.
Excellent manager communication.
Great outdoor space.

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Review of
Four Brooks Day Nursery & Pre-school
from D B (Mother of Child) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My daughter joined when she was 8 months old and all the staff took great care of her. All staff are very attentive, loving, encouraging and supportive from her transition period - all the way to her preschool graduation. Thank you for always helping Sienna excel in her social skills, independence and

everything in between. All staff always take time to listen to any staff worries and love to celebrate all the wins on the way.

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you so much for sharing your wonderful feedback. It's been such a privilege to be a part of your daughter's first days at nursery right the way through to her pre-school graduation.
It's always reassuring to hear how you've felt supported throughout your daughter's early years journey. It means a lot to our team to know that our care, encouragement and communication have made such a positive impact.
We're so proud of all your daughter has achieved and we wish her every success in her next adventures.

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Review of
Flutterbies Day Nursery & Pre-school
from M A (Mother of Child) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My son has joined recently after swapping from another nursery. He has settled in well and has taken a keen liking to his new nursery teachers. I like that the nursery upload pictures daily, this is something his other nursery didnt do. I receive a catch up about his day on collection too. Overall happy

so far with the nursery and helpful staff

Reply from Yasmin Lander, Nursery Manager at Flutterbies Day Nursery & Pre-schoolThank you for sharing your lovely feedback. We're so pleased to hear how smoothly your son has settled in after joining us, and that he's already built such positive connections with the staff caring for him.
It's great to know you're enjoying the daily updates and verbal feedback when you collect your son from the nursery. We're delighted you're happy so far and really appreciate your kind words about the team.

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Review of
Flutterbies Day Nursery & Pre-school
from S S (Mother of Child) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My daughter attended this nursery for about eight months but never truly settled. In her final weeks there, she became visibly distressed - crying, refusing to go, and becoming anxious even when we drove past. She began waking repeatedly at night, pleading not to return.
At one point, she started biting

herself in the toilet and repeating disturbing phrases such as, "Sit down, I told you to sit down," which was deeply alarming. When I raised these concerns and showed a short video, the nursery offered vague explanations, suggesting language barriers or other children's behaviour, which I found unsatisfactory.
I requested access to footage under GDPR, but this was denied, and no proper investigation followed. Ofsted was notified, but months later, we have received no update.
After moving her to another nursery, she settled within four sessions. The new staff have been caring, professional, and supportive, and she is finally recovering emotionally.

Reply from Danielle Butler, Operations Director at Flutterbies Day Nursery & Pre-schoolWe are genuinely sorry to hear that your experience didn't meet expectations and that this period was distressing for your family. We take any concern about a child's wellbeing extremely seriously. When your concerns were raised, the Nursery Manager completed a full review in line with our safeguarding and complaints procedures: meeting with you, speaking with staff, and reviewing CCTV. We also sought advice from the Local Authority Designated Officer (LADO), who advised that the matter didn't meet the threshold for formal involvement. As you were unhappy with the outcome, your concerns were escalated to our Area Manager. After a further and thorough review, no evidence of inappropriate conduct was found, and all requested documents were shared. We're disappointed to have reached this point despite our efforts to support your family. Our priority is a safe, nurturing environment for every child. If you'd like to discuss your concerns further, don't hesitate to get in touch directly.

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Review of
Four Brooks Day Nursery & Pre-school
from B D (Mother of Child) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Brilliant nursery, could not thank the incredible staff enough. Such a professional childcare setting, caring and sophisticated in a range of activities, always keeping children engaged and happy.

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you for such wonderful feedback. We're so pleased to hear that you've had such a positive experience and that our team's professionalism and care have stood out.
Creating an environment where children are engaged, happy and inspired is exactly what we aim for every day, so it means a lot to know this shines through.

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Review of
Four Brooks Day Nursery & Pre-school
from Shannon T (Mother of Child) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Four Brooks is an amazing nursery. Our son started when he was 8 months old, and he has come such a long way thanks to all of the staff. A special shoutout to Mandy & Sumeya. Parker will miss you all so much. Thanks for your support over the years.

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you for sharing such a heartfelt review. It's been a real privilege to watch Parker grow and flourish over the years, and we'll all miss him very much.
Myself, Sumeya and the whole Four Brooks team will be so touched by your words. Knowing that we've helped him develop and feel confident through each stage of his early years means the world to us.
We wish Parker and your family all the very best for the exciting adventures ahead.

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Review of
Four Brooks Day Nursery & Pre-school
from C E (Mother of Child) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

Mason has been here since 15 months old. The staff have been an absolute pleasure throughout. They have helped Mason grow into the clever little boy he is now. Watching him achieve in life has been great, and it's all thanks to everyone at Four Brooks.

Reply from Mandy Sangha, Nursery Manager at Four Brooks Day Nursery & Pre-schoolThank you for such a lovely review. It's been a joy to watch Mason grow and thrive during his time with us, and we're so pleased to have been part of his journey from such a young age.
The team will be delighted to hear your kind words - they take great pride in seeing each child develop their confidence, curiosity and individuality. Thank you for trusting Four Brooks to play a part in Mason's early years.

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Review of
Flutterbies Day Nursery & Pre-school
from Jerome O (Father of Child) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Flutterbies were so supportive and accommodating during my son's settling session. The commitment shown by the entire team truly set my mind at ease, which is exactly what a parent needs when leaving their child for the first time. The room was bright, clean, and filled with engaging activities, demonstrating

a real focus on child development. Communication was also exceptional; I received timely updates and lovely photos that kept me connected throughout the day. I was particularly impressed by how staff quickly understood his routine and preferences. We are incredibly happy with our choice and highly recommend Flutterbies to any family looking for a caring, nurturing, and professional environment.

Reply from Yasmin Lander, Nursery Manager at Flutterbies Day Nursery & Pre-schoolThank you so much for this wonderful feedback. We know how important those first settling sessions are, so it means a lot to hear that our team helped you feel confident and reassured from the start.
We're delighted that you felt supported and connected throughout the day - and that the environment, communication and activities stood out to you. Understanding each child's individual routine and preferences is a big part of what helps them feel safe and happy, so it's great to know this made a difference.
We really appreciate your recommendation and are so pleased your family chose Flutterbies as the place for your son to begin his nursery journey.

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Review of
Four Brooks Day Nursery & Pre-school
from K O (Mother of Child) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

All teachers are so friendly & nurturing. They know all the children individually & personally. They've all helped our son with his speech, counting & come out of his shell.

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Review of
Four Brooks Day Nursery & Pre-school
from Prashanth M (Father of Child) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff are awesome, very friendly. Kids are happy and cared for throughout the year. Many is always cheerful and welcoming. Thank you to all the staff.

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Review of
Springthorpe Day Nursery & Pre-school
from J M (Father of Child) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff at the nursery clearly care very much for our son. He has progressed massively since attending. We also love the updates on famly app.

Reply from Lucinda Rumble, Nursery Manager at Springthorpe Day Nursery & Pre-schoolThank you for your lovely feedback. It's fantastic to hear how much progress your son has made since joining the nursery and that you can see how much the team care for him.We're also really pleased you're enjoying the Famly app - keeping families connected and involved in their child's day is such an important part of what we do.Thank you again for taking the time to share your experience.

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Review of
Springthorpe Day Nursery & Pre-school
from Michaela B (Mother of Child) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My daughter has settled into the nursery so smoothly. The nursery has a homely environment, which has enabled her to settle. The staff, Shauna and Bilal, have ensured Kaiann settles, and she is always happy. I walked into the nursery and felt it was perfect; the staff, the environment was the perfect

fit for my daughter.
I also like the app, which I think is amazingly easy to use; everything has helped for myself and Kiann to adjust to the new routine. Now she doesn't want to leave the nursery.

Reply from Lucinda Rumble, Nursery Manager at Springthorpe Day Nursery & Pre-schoolThank you for sharing such a lovely review. We're delighted to hear how smoothly your child has settled into nursery and that you felt at home with us from the very first visit.It's wonderful to know that our homely environment and the care from the team have helped her feel so happy and confident - even to the point where she doesn't want to leave!We're also pleased you've found the Famly app so easy to use. Keeping parents connected with their child's day is a big part of what helps everyone adjust to new routines, and it's great to know this has made a difference for you both.Thank you again for your kind words - we're so glad your family has found the perfect fit here.

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Review of
Flutterbies Day Nursery & Pre-school
from Rhiannon F (Mother of Child) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Had a good overall experience at Flutterbies, staff have always been supportive and communicated well, my daughter has been very happy here so far!

Reply from Yasmin Lander, Nursery Manager at Flutterbies Day Nursery & Pre-schoolThank you for sharing your experience. It's great to hear your daughter is so happy at Flutterbies. Our team work hard to combine a supportive environment with clear communication for families, so your feedback is really encouraging.

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Review of
Flutterbies Day Nursery & Pre-school
from Emma K (Mother of Child) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

We could not be happier with our son's personal development since attending Flutterbies.
He is always happy to attend and gets excited seeing his key worker.
We also couldn't be happier with the communication and updates from the nursery/staff.
Thank you for all you do.

Reply from Yasmin Lander, Nursery Manager at Flutterbies Day Nursery & Pre-schoolWe really appreciate your kind words. Seeing children look forward to nursery - and to spending time with their key worker - is one of the clearest signs they feel safe, happy and supported. It's wonderful to hear how much progress your son has made, and we're delighted that our team's communication has helped you feel part of his journey too.

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Day Nurseries Owned by Tommies Childcare in West Midlands

Tommies Childcare Locations in West Midlands (5)

Tommies Childcare Reviews in West Midlands (316)

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

Springthorpe Day Nursery & Pre-school

Springthorpe Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Four Brooks Day Nursery & Pre-school

Springthorpe Day Nursery & Pre-school

Springthorpe Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

Flutterbies Day Nursery & Pre-school

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