N Family Club - Reading

3-5 Craven Road, Reading RG1 5LE
Review Us
9.9 59 Reviews
  • N Family Club - Reading, Reading
Located just opposite the Royal Berkshire Hospital, the beautiful new N Family Club nursery is set in an impressive period property. N Family Club specialise in sensitively restoring buildings so that they remain full of character, while being purpose-built to provide modern learning environments that support the delivery of N's bespoke early years curriculum.

The Reading nursery features a large garden that comes complete with an adventure playground, messy play spaces, a sandpit and plenty of space for outdoor games and learning. To support children as they unleash their creativity, there is a specialist art and cooking room. The playrooms are bright and spacious, and are flooded with natural light. There is a dedicated parent area, featuring a breakfast bar serving fresh coffee each morning, and a large car park perfect for commuting parents.

N Family Club are striving to rethink early years, offering a fresh educational outlook to prepare children for life in the modern world. They were named the UK's highest quality nursery group by Nursery World in 2023, and believe that their approach to early years education supports children to become curious explorers, life-long learners and critical thinkers. The bespoke curriculum that is delivered every day through play-based experiences is designed to be unique to each child, based on their development and their interests.

Laura Matthews, former Head of Nutrition at Jamie Oliver, has also partnered with N to ensure that the balanced, nutritious menu supports every child’s developmental needs. In-house chefs prepare fresh meals every day in the nursery café kitchen.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Nadia Waseem Kiani (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 135

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £92.50 per standard day
    3 years +: £87.50 per standard day


    Fees include all food, drink, consumables and activities.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find our full fee sheet on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas
9.9

N Family Club - Reading has a Review Score of 9.9 (9.865) out of 10, based on 59 reviews in the last 2 years.
Over all time N Family Club - Reading has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to N Family Club - Reading
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Total of 59, showing 41-59
Review from A W (Grandmother of Child) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson is extremely happy at the nursery. The staff are amazing. Keeping us updated daily with photos of what he is up to. It’s a very professional set-up. I feel very confident in recommending the nursery. The weekly menu sounds fantastic. I would love to eat there! I’m hoping the chef starts
a takeaway service. My grandson is thriving in this caring environment.
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Review from P Y (Mother of Child) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at N Family Reading from April 2024. For the past 4 months, we had fantastic experience. My son is really happy about going to the nursery. Everyday when I pick him up in the afternoon, he always told that he had a really good day and super happy. The staff at N Family Reading are really
nice and helpful, taking care of my son with love. Super recommended!
Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading
Thank you for taking the time to leave such a thoughtful review. I'll be sure to share your wonderful feedback with the team - they'll be so happy to hear it. Your kind words mean the world to us,…read more
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Review from Shilpi G (Mother of Child) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this nursery with the kind of effort all the staff members put into caring for my baby and helping her settle in the nursery. I would rate the quality of food, food menu varieties and cleanliness at the nursery as the highest.
Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading
Thank you for taking the time to leave such a thoughtful review I'll be sure to share your wonderful feedback with the team - they'll be so happy to hear it Your kind words mean the world to all of…read more
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Review from Montanna B (Mother of Child) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love N Family in Reading. It is a wonderful environment, they have fantastic facilities and the food is excellent. All staff are welcoming, helpful and supportive and our little one absolutely loves them. It is so refreshing to see how much they care and how much effort they all make to
know you and your child by name and stop to have a chat. Having your little one start nursery is a daunting time and making sure you have chosen the right place is so important. We could not be happier with our choice and with how well she has settled in. We are already noticing how much she is learning and how much of a positive impact her nursery is having on her development and social confidence. Thank you to the whole team for creating a truly wonderful environment.
Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading
Thank you for your lovely review- it truly brightens our day! We're thrilled to know that you're having a fantastic experience and that you fully trust us with your most precious treasure in the…read more
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Review from H H (Mother of Child) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As this nursery hadn't yet opened when we had to secure the place for our child, we were a bit nervous about the choice. But from the very first contact everyone has been very friendly and accommodating and now we feel, we couldn't have found a better place for our son. The nursery has a comparably
big outside space, all the staff we met are really good and create a nice familiar atmosphere on the grounds. The food is prepared by an on-site chef, who creates fantastic-looking menus! There are regular photo updates on what your child is up to, which, especially at the beginning, is very nice but I am still loving them now as well.
Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading
Thank you so much for your lovely review, we appreciate you taking the time to write it! Sending warm regards from N Reading Team!
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Review from H S (Mother of Child) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with N Family has been outstanding. We had to find temporary nursery care with them when our daughter's nursery closed unexpectedly. N Family were responsive and supportive from the outset. When we arrived for our visit, we were super impressed by the cleanliness and whole experience
at the nursery, the setting outside in particular is great. Staff have been very warm and put in extra effort to help our daughter settle in quickly.
Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading
Thank you so much for your lovely review, we appreciate you taking the time to write it! Sending warm regards from N Reading Team!
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Review from M G (Mother of Child) published on 29 May 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The nursery offers a dream that every parent have when signing up for a nursery: open space room layout, Montessori toys, and a promise of developmental activities tailored to the age of the child.
Regrettably, our experience with N Family Club Reading was different.
We terminated the contract because
my baby arrived with massive rashes in the diaper area and marks caused by a very tight nappy more than three times. Also marks on his body and they couldn’t tell us what it was. The summaries of his day were limited to a picture of him doing a single activity without explaining how that activity would match his development plan and so more.
We were massively overpromised, ‘cooking’ once a week, get a personal development plan, the extracurricular activities such as Spanish classes, yoga, etc., never happened.
The menu and facilities are excellent, and the staff and reception room are very friendly and helpful.
Maybe other N Nurseries are better. However, Reading nursery still has a lot to learn.
Reply from Nadia Kiani at N Family Club - Reading
Thank you for providing your feedback. N. Family values all feedback and views it as an opportunity to enhance our processes and procedures. We regret to learn that we fell short of meeting your…read more
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Review from Corleen M (Mother of Child) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Nursery is truly exceptional! From the moment we stepped through the door, we felt like part of a warm and caring community. The staff goes above and beyond to create a nurturing environment where children thrive. The facilities are top-notch, with bright and inviting classrooms, stimulating
learning materials, and safe outdoor play areas. What sets N Family Nursery apart is their genuine dedication to each child's individual needs, fostering not just academic growth, but also social and emotional development. As a parent, it's incredibly reassuring to know that my child is in such capable and loving hands. I couldn't recommend Family Nursery highly enough!
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Review from M A (Mother of Child) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Reading has been absolutely amazing. The staff are kind and friendly and they act on the feedback given as well. My child loves it there and he has settled in very well. I am quite pleased and very comfortable with his care there.
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Review from M E (Father of Child) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding nursery. Lovely staff and impressive facilities. Food consistently high quality and varied. Our daughter is very happy there. Would prefer if they were able to be more flexible with changing days. Love the pictures we received every day.
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Review from V B (Mother of Child) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, caring nursery. The staff are so helpful and work with the families to get the best outcomes for the children. I would definitely recommend it. My daughter is very happy there.
The garden at the back is very big, ideal for playing.
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Review from B A (Father of Child) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic service all around. It is obvious that the staff care for the child’s well-being - physical and mental. We have seen visible improvements in our child’s learning since we came to N Family. The staff are very polite and friendly.
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Review from Tsiedini L (Mother of Child) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves the staff taking care of him and their approach in learning and development is wonderful because I have seen so much improvement in my son. The facilities are great as it is very child-friendly and safe.
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Review from A M (Mother of Child) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My baby started the nursery when he was a year old. Initially, I was very worried about how he was going to settle in this new environment. The staff were brilliant and kept reassuring all the time. Now my little one looks forward to going to the nursery everyday. I have increased his hours as he is
really settled in. The managers and staff are excellent and made it easier for me and baby during this transition time.
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Review from P G (Mother of Child) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My baby started at N Family in December when she was a year old. She settled in really well and seems to love it. The staff are all super friendly and take excellent care of her. I believe she is learning loads and has been talking a lot more in the last two months, her weaning/eating has also improved
greatly. I couldn’t ask for more from a nursery - thank you to all the staff at N for their excellent care and attention.
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Review from Jaroslava K (Mother of Child) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the nicest nursery we have seen in two years. Everyone is very supportive and professional. Our son is looked after very well and enjoys going every day. We have been lucky to find this place. The nursery itself is nice, clean and well-looked after. They have a great system, onboarding and daily
routine that fits around kids. People who work at the nursery are extremely nice and dedicated to children. Highly recommend!
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Review from Edward A (Father of Child) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at N Family Club in September and absolutely loves nursery. She settled quickly and all the adults in the nursery welcomed her by name and seemed to know her really well. I like getting the daily posts and she seems to take part in lots of different exciting activities like yoga
and cooking. She is talking so much more now and learns a lot while she is there. The nursery has a huge outdoor space and the rooms have so much to do and so many resources. We really couldn’t be happier with N Family Club Reading and how friendly it is and we can see how dedicated all the team are.
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Review from Syed P (Mother of Child) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no words but to say what an absolute gem, we are so happy to find this nursery, staff and management are beyond excellent, they have given us five star treatment from day one and we felt so relieved leaving our little one in their care.
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Review from Gary C (Father of Child) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything thus far has been utterly excellent. It has considerably exceeded my expectations in ways I did not even know could happen (I am a bit jealous though of the food my kids don't always eat). Your staff are amazing and how they obviously take pride and care in what they do for the children is
to be commended. If I ruled the world, you guys would be at the top of my list for acknowledgement, praise and a hefty reward. Sadly, I don't, so this insufficient review will have to suffice. And if you know me, you would know that this is high praise indeed. I don't throw five stars around willy nilly. Thank you!
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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for N Family Club - Reading is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for N Family Club - Reading is calculated as follows: ( (650 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (11 Poors x 2) + (4 Very Poors x 1) ) ÷ 705 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Reading is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 135 number of registered child places is 27, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

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Nadia Kiani

Job Title: Nursery Manager

With a career in childcare spanning back to 2002, Nadia is not only equipped with an NVQ3 but also holds a Montessori Diploma and a degree in Science. Her passion lies in helping children grow and achieve their full potential! She prioritizes working closely with parents to ensure harmony between home and nursery life. The most rewarding aspect of her role is the joy of seeing a new understanding spark in children's eyes and the pride they feel in their accomplishments. She is a proud parent of two boys and is happily married. In her free time, she enjoys travelling, hiking, and spending quality time with friends over meals or enjoying a good movie together.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Reading to verify any information. View our terms and conditions. N Family Club - Reading has an Enhanced Service - more info.