N Family Club - Reading

3-5 Craven Road, Reading RG1 5LE
Review Us
9.9 53 Reviews
Located just opposite the Royal Berkshire Hospital, the beautiful new N Family Club nursery is set in an impressive period property. N Family Club specialise in sensitively restoring buildings so that they remain full of character, while being purpose-built to provide modern learning environments that support the delivery of N's bespoke early years curriculum.

The Reading nursery features a large garden that comes complete with an adventure playground, messy play spaces, a sandpit and plenty of space for outdoor games and learning. To support children as they unleash their creativity, there is a specialist art and cooking room. The playrooms are bright and spacious, and are flooded with natural light. There is a dedicated parent area, featuring a breakfast bar serving fresh coffee each morning, and a large car park perfect for commuting parents.

N Family Club are striving to rethink early years, offering a fresh educational outlook to prepare children for life in the modern world. They were named the UK's highest quality nursery group by Nursery World in 2023, and believe that their approach to early years education supports children to become curious explorers, life-long learners and critical thinkers. The bespoke curriculum that is delivered every day through play-based experiences is designed to be unique to each child, based on their development and their interests.

Laura Matthews, former Head of Nutrition at Jamie Oliver, has also partnered with N to ensure that the balanced, nutritious menu supports every child’s developmental needs. In-house chefs prepare fresh meals every day in the nursery café kitchen.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in charge

  • Nadia Waseem Kiani (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 135

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years £87.50 per standard day
    3 years + £82.50 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find our full fee sheet on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Reading Reviews (53)

Total of 53, showing 1-20
9.9

N Family Club - Reading has a Review Score of 9.9 (9.885) out of 10, based on 53 reviews in the last 2 years. Over all time N Family Club - Reading has 53 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place, amazing staff always going above and beyond to do the best for my daughter education and physical, emotional growth and wellbeing. I highly recommend this nursery, I cannot fault them. Very happy and fortunate we have them. Is as parents and our daughter feeling well take care of and
the communication is great on every step of this journey

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Overall Experience  Overall Experience 5.0 out of 5

N Family Club is exactly what it says it is so please don't be mistaken by thinking this is an ordinary nursery. They foster an environment for all members to form a community with workshops, family fun days and a lobby where we often find ourselves staying for a coffee to chat with other parents.
The
staff are amazing and work off of best practice and up to date research and principles. If we have a question about anything then they are always on hand to explain different options and guide us to what works best for our unit. The meals are cooked on site trained chefs that put the food that I cook at home to shame!
If you want to drop your child off in the morning and evening and dash off then pick a nursery, but if you want to form long standing relationships and form a community then pick a family club and get stuck in!
(Also, the garden is MASSIVE so plenty of space to run around in)

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Overall Experience  Overall Experience 5.0 out of 5

We're very happy with this daycare center; the food is homemade; they don't offer ready-made food to the children. They always focus on fruit, vegetables, fish, and chicken; they don't offer cereal. This was very important to me. Their approach and behavior towards the children are wonderful, and they
are absolutely understanding. They are very helpful to parents. I truly thank them for their support.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the total care environment provided by N Club Reading. Our toddler is thriving there. She is given numerous, varied and thoughtful activities, she eats ALL the delicious food which is provided, she naps better at nursery then at home (!). The overall experience and atmosphere
is conducive to happy children, we love the emphasis on learning outdoors and recognise the impact of the clean, bright and airy rooms. Having recently moved nurseries, we are able to see the comparisons and are confident in the superb provisions provided. Thank you to the attentive staff (our daughter has bonded with someone and it's lovely to see!). And an extra mention for the positive "parent experience" which is fostered on site - little touches like a welcome pack, behavioural sessions, regular app updates and coffee!

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Overall Experience  Overall Experience 5.0 out of 5

My child started nursery at 12 months old and though during the initial days it took her time to settle, I am now able to see how much she enjoys her time at the nursery. I have noticed she is babbling a lot more, has started using hand gestures when she hears a familiar nursery rhyme and has also started
eating much better.
The nursery is very very good about updating and sharing details of the activities through the day which makes me feel comforted and in the know. I would highly recommend N if you are looking for an approach that combines science, social values as well as psychology. Also they value parents and each member of staff makes you feel like you and your child are the most important people there!

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with all the care and support the Team is providing to our son. Their dedication and professionalism is very appreciated. We could not ask for anything else from a nursery setting. N Family Club Reading is the place to go is you are looking for quality care and outstanding comms
from the leadership team.
Very pleased and looking forward to take our second child there when the time comes!

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Overall Experience  Overall Experience 5.0 out of 5

Great environment, new facility, welcoming staff and outstanding connection with the kids. Very clear understanding and sharing of kid's development plan. Variegate and healthy weekly menu.
Kids are involved in many activities which massively help with the growth.

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Overall Experience  Overall Experience 5.0 out of 5

So pleased with the nursery. There communication is top notch. Always keep us up to date with anything that's happening, this truly makes us feel included and updated. My daughter has been going for a year and a half and still the best choice I've made. Front of house manager are both brilliant at making
everyone feel welcome as soon as they open the door. Staff are amazing they're truly a family at the nursery. Thank you all so much!

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Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend N family Reading highly enough! From the moment our little one started at just 6 months old, we felt completely at ease, thanks to the incredible care and warmth of the staff. His key person was loving, attentive, and truly made an effort to ensure he felt safe, happy, and nurtured
every day.
The nursery goes above and beyond with regular updates and adorable photos, which gave us such peace of mind and allowed us to feel involved in his daily adventures. The meals are absolutely fantastic-nutritionally balanced, diverse, and delicious! It was such a relief knowing he was enjoying high-quality food every day. They followed our weaning approach and supported us with everything we have requested to ensure consistency.
One of the best things for us was seeing how genuinely excited he was to go in each morning, always greeting his carers with a big smile.
If you're looking for a nursery that truly cares and fosters both happiness and growth, look no further!

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy is really thriving at N Family Reading. His development has come along so far since he started from his speech to his motor skills. The staff always have engaging activities prepared. His room manager, Antoinette, and Hannah always have smiles on their faces and seem genuinely excited
to hang out with all the children. Their handovers are always thorough and they always share special moments or milestones. Would 100% recommend.

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Overall Experience  Overall Experience 5.0 out of 5

We've had a fantastic experience at N Club Reading! Settling in was seamless, with a warm welcome and thoughtful touches like a personalised note on our first tour and my daughter's birthday included in reception updates. The staff are kind, attentive, and professional, ensuring learning is tailored
to each child's interests.
Our daughter's Key Person, has been outstanding-providing detailed app updates, personalising activities, and taking time for an end-of-day chat. Small details, like neatly folding her clothes in her bag and ensuring she's cleaned up properly, show genuine care.
The well-planned curriculum includes weekly yoga, and the meal plans are fantastic. Communication is clear, and we love the personal touch, like being asked for song requests for the nursery playlist!
We couldn't be happier with the care and dedication from the team-N Club Reading is a nurturing, engaging, and well-organised environment that we'd highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the nursery where our child has been attending since January 2024. From the moment we arrived, the staff have shown exceptional care and dedication. Our baby began in the Nest Room, where they received nurturing attention and love. The transition to the Fortress Room was
smooth, and it's clear that our child feels happy and secure.
The nursery's facilities are excellent, with well-equipped rooms and a delightful outdoor play area. We've seen significant progress in our child's development, thanks to the engaging and thoughtfully planned activities. The team is truly committed to creating a stimulating and nurturing environment for all the children.
A heartfelt thank you to all the staff for their unwavering support and hard work. We deeply appreciate the positive impact they've had on our child's early years and look forward to many more wonderful experiences at this exceptional nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in January and he absolutely loves to attend. Staff was really helpful in making sure he would adapt to the nursery and have a great experience.
He goes in with a smile and really enjoys the activities.

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Overall Experience  Overall Experience 5.0 out of 5

It's been amazing my daughter has been here for 4 months now and settled in so well. They've been so helpful with constant updates about what she's been doing and how's she's been. She's devolved so much since starting and I can't recommend n family enough.

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Overall Experience  Overall Experience 2.0 out of 5

Constant threat of details being transferred to Collection teams. Disappointed with extreme nursery behavior to threat the parents for dues. The revised invoice was immediately paid off but I never received requested monthly invoice breakdown. Staff apologized but it's unacceptable to threat parents
and not to clarify their part as most of the parents blindly pay their invoices without checking the calculations. Frequent changes in key worker. No doubt the staff has been friendly and helpful but how would a 2 year old cope up with change in key worker 3 times in 6 months! No stable assistant staff or bank staff dedicated to the room. As a result it gets difficult for the child to settle down with different bank staffs on everyday basis. My little one also missed his friends throughout his time in nursery as they were being transferred to different rooms without him being transferred with them. All the above issues were raised to nursery on timely basis but no major improvements being made.

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Hi, thank you for taking the time to share your feedback with us. We would still appreciate the opportunity to address your feedback personally, and so I am always available for a call if you would like to discuss further. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Drop-offs can be stressful, but the team makes each morning a joy. A particular member of staff's bubbly greetings brighten our day, while staff help with doors and share warm hellos. Another member of staff has a special magic touch that transforms tearful goodbyes into happy transitions, making my
heart so much lighter. We're always in the loop with classroom updates and can message directly when needed. What truly makes N Reading special is how she cares about the whole family. She's a ray of sunshine, always checking in on both my daughter and us with genuine interest, making us feel truly part of the N family. We're pleased with our daughter's learning journey. She's exploring cultures, creating art, and discovering the world in ways that excite us all. She is our blessing. She understands our daughter's personality and needs perfectly, providing updates that help us support her at home. Her nurturing approach and connection with our little one confirm we chose the perfect place at N Reading.

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Thank you so much for your lovely and positive review. It's wonderful to hear your praise for our team and that you see N as an asset to the community. Your support means the world to us! - Love from Nursery Manager and the N team.

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Overall Experience  Overall Experience 5.0 out of 5

I've been so impressed with N Family Reading. For me, the most important part of choosing a setting is trusting the staff and it's so clear that extra care and attention is taken with training as they all do a brilliant job and seem so happy at work, so the children benefit from a really positive atmosphere.
Food and nutrition are obviously a priority, as is having structure and curriculum even in a baby room. Communication is also fantastic with very regular updates (pictures and videos) to the app.

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Thank you very much for your fantastic review. I'm so pleased to hear that your children are making such good progress at N and that they have developed close relationships with our lovely team. It's wonderful to hear you appreciate our curriculum and educational resources. The team does work very hard to make each day fun and magical for the children. I hope children have many more happy times with us at N! -Love from Nursery Manager and the N team.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care my daughter has received. The environment is clean, and the balanced diet has supported her growth and helped her hit all her milestones seamlessly. The staff, from reception onward, are personally involved in her care and are always flexible with extended hours when needed.
It's been a wonderful experience overall, and I truly appreciate the team's dedication. Wishing them continued success!

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Thank you so much for taking the time to share your experiences. We're pleased to hear your positive feedback about our team they truly are fantastic! Speaking of providing the best, our meals feature curated, seasonal menus crafted by food specialists to ensure they are nutritionally balanced We also share our menus weekly on our website and the N app for your convenience. We hope you can already feel our commitment to listening and continuous improvement. Thank you very much for your input. we truly appreciate it! - Love from Nursery Manager and the N Team!

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Overall Experience  Overall Experience 5.0 out of 5

We highly value and recommend N Club Reading. From the first impression of the high-quality facility, including provisions for children and cleanliness, to the comprehensive information provided during the first visit and open day, our expectations have been exceeded. The settling period and day-to-day
care our daughter received from every staff member, from day one, along with the nutritious and delicious menu, have been exceptional.
We take great comfort in knowing our daughter eagerly looks forward to going every day, even packing her little N backpack and waiting by the front door on weekends. She has been thriving in the nursery through a variety of enjoyable activities and developing friendships in her group.
In addition, the transparent policies, timely communication for parents, and abundance of additional resources make it all worthwhile. N Club Reading truly has a family vibe, and we couldn't be more grateful to the entire team!

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Thank you so much for such a wonderful review. We are so pleased to hear how happy your daughter has been at N Family. It's been wonderful to be part of her amazing journey, and we look forward to creating more cherished memories together! -Love from Nursery Manager and N the Team!

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Overall Experience  Overall Experience 5.0 out of 5

Just started at this nursery and my little one seems to really enjoy it. The staff are very friendly and professional, taking in account when he's been under the weather or trying to facilitate two naps (although him wanting to take them is another matter!). The food offered is top class and my little
one always finishes his meals. The receptionist always has a happy face to start the day, I hope we will be very happy here!

Reply from Nadia Kiani, Nursery Manager at N Family Club - Reading

Thank you very much for this lovely review! The entire team feels so happy to hear your feedback, and we appreciate the time you have taken to share your thoughts here. it's always a pleasure to hear back positive feedback. Love from Nursery Manager and the N team!

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for N Family Club - Reading is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for N Family Club - Reading is calculated as follows: ( (590 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 633 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Reading is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 135 number of registered child places is 27, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (2)

B Corp Certified

Recipient: N Family Club

Date: Tuesday 01 Nov 2022 More details

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Meet the Team (1)

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Nadia Kiani

Job Title: Nursery Manager

With a career in childcare spanning back to 2002, Nadia is not only equipped with an NVQ3 but also holds a Montessori Diploma and a degree in Science. Her passion lies in helping children grow and achieve their full potential! She prioritizes working closely with parents to ensure harmony between home and nursery life. The most rewarding aspect of her role is the joy of seeing a new understanding spark in children's eyes and the pride they feel in their accomplishments. She is a proud parent of two boys and is happily married. In her free time, she enjoys travelling, hiking, and spending quality time with friends over meals or enjoying a good movie together.
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Frequently Asked Questions about N Family Club - Reading

What is the Age Range of Children that N Family Club - Reading accepts?

N Family Club - Reading accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Reading Open?

N Family Club - Reading is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Reading have capacity for?

N Family Club - Reading has capacity for a total of 135 Children.

How far is N Family Club - Reading to the centre of Reading?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Reading to verify any information. View our terms and conditions. N Family Club - Reading has an Enhanced Service - more info.