N Family Club - Reading

We started at N Family Club in July 2025 after a long search for the right nursery. Initially hesitant about choosing a chain due to a past experience, we were impressed by the warm welcome from the front-of-house staff, who were always ready to assist. The smaller rooms for children of similar ages provide a comfortable, spacious environment, and the staff's support during our son's settling-in process made the transition smooth. We've seen significant progress in his speech and development, especially with new words and sign language. The nursery offers a range of engaging activities that support his growth. The staff encourage healthy eating habits and handovers at pick-up are thorough, ensuring we're informed about his day. Overall, N Family Club has exceeded our expectations. The nurturing environment, caring staff and strong communication make it an excellent choice for our son's early education.

The team at N have been nothing but welcoming, friendly and profesional. From our first look around with Rhys, our daily welcome from Cat and the amazing team (Rosa and Brit) around our boy. We could not recommend these guys more. The coffee and croissants help too.

My child started nursery in September and I have to say that the team at N Family Reading has been nothing short of fantastic. From drop off to pick up, I believe my child has improved significantly in regards to his milestones and personality. He is also learning a lot from his time at nursery. The amenities at N Reading are also great alongside the weekly menu which my child really enjoys. Kudos to the team and looking forward to even more milestones and memories ahead.

We absolutely love how incredibly personal the approach to kids is, like everyone truly knows our child and pays attention to the little things that matter. We've seen so much progress already, both in confidence and skills, and it's clear that comes from how attentive and caring the staff are. It's a place that feels safe, thoughtful, and genuinely supportive, and we couldn't be happier.

Since joining last year, our experience at N Reading has been exceptional. From Cat's warm daily welcome to the attentive support of Rhys and Morven, the team creates a family-like atmosphere. Our child's key workers, show genuine care and insight, while the rooms are beautifully set up for play and learning. Daily updates and the healthy menu reassure us, and the progress in our child's confidence and communication has been remarkable. Especially with all the milestone achievements in our child's development. Truly a home away from home.

Anything we have asked to them, they really went above and beyond trying to accommodate us.

N Family Club Reading is a fantastic nursery. I would highly recommend it to anyone looking for a caring, nurturing and stimulating environment for their child/ren. The staff are excellent, the catering is excellent, the facilities are excellent! My son has attended since it opened in October 2023 and we've been very happy with the care he's received.

Greta place. Professional and friendly staff no doubt they always take care of every child. My daughter enjoy going to N Family Club, team look after her always behave friendly and professional also they have good technology that's report every activity of my child through App. Thank you

My son has been attending N since April and settled in incredibly quickly. The staff are wonderful-so attentive, caring, and genuinely invested in his wellbeing. He comes home happy every day, and we feel completely at ease knowing he's in such a nurturing environment. Highly recommend.

Also Cat is super helpful and always around to bring light and love. As are Moven and Rhys.

We feel very secure leaving our baby at N family Reading. The staff are qualified, caring and friendly and premises are clean and bright. We would highly recommend and are reassured every time our baby welcomes the educators with a big smile every morning.

We are so happy with our child's nursery. The staff are absolutely wonderful - kind, attentive, and genuinely caring. We always feel heard and supported, and it's clear they take the time to understand each child's needs. Our little one is having such a great time there and comes home smiling every day. We're very grateful for the positive, nurturing environment they provide. Highly recommend!

The activities offered at the nursery are fantastic for children's development: creative, engaging, and thoughtfully planned. Our daughter absolutely loves going to nursery and seeing her so excited and happy makes us feel confident that she is in the right place.

We love N Family Club. Nursery is such an investment, even with government funding, and the difference between nurseries can feel huge. At N, it is so clear to see how your money is being invested both into your child and into you as a family. Staff are warm and welcoming - no question or query is too big or too small - they are always ready to help if they can. Even with the small things like noticing I was struggling with the stairs because I'm heavily pregnant so they offered to bring my son to me when I pick up rather than me going to him to collect. I was also blown away by how quickly they were able to get to know my child. He was sad and shy at first, so not showing his true self, and they were able to identify quickly where he was at developmentally and where they could start to challenge his learning when he's playing.

N also have regular online workshops, healthy recipe's, and blogs that they send out to help parents with a range of different topics covered through the year

We recently made the difficult decision to remove our child from N Family Club. When we joined, the nursery set a very high standard for care and consistency, which, unfortunately I feel my child did not receive during his time there.

There were frequent changes in staffing, and my child was often with unfamiliar faces, which made settling very difficult. On several occasions, I felt the level of attentiveness and warmth fell short of what young children need and what we were promised.

I raised my concerns more than once, but sadly even with this the issues continued, leaving us with no choice but to look for alternative care.

It's a real shame, as the setting has great potential and the right intentions, but in our experience, the fundamental aspects of consistency and quality of care fell short of the the expections set by the nursery and their ethos.

The nursery is great all round - location, value for money, facilities, garden and the amazing and attentive staff. The menu is impressive - very varied and nutritious. The staff care deeply about all aspects of the children's well-being and personal development. Our child has really flourished there, and we can tell that others have too. Aside from this, we also really appreciate the friendliness and professionalism of all involved.

We are very satisfied all around. The nursery is being run very efficiently and it's obvious how passionate management and staff are about early childcare development and take a person interested in the wellbeing of the children. We've not yet encountered any issues and communication has been outstanding. My boy absolutely loves going to N Family Reading.

Our child has been at N Reading for nearly two years, starting a few weeks after it opened in 2023 and overall we have been extremely happy with the experience. He has moved through 4 rooms, had many key people, all of whom he has easily warmed to, who always give him a kind welcome and seem genuinely happy to look after him. I feel content dropping him off there. Every day there is a learning experience set up with new topics to spark his imagination using sensory-rich materials. He has really grown in confidence. The communication with most staff is excellent and many of them have helped him work through some issues sensitively with their passion and knowledge of child development. The outside space is wonderful and outdoors time is prioritised. The management appear highly professional and visible. Communication via the app is brilliant. We are having to move to a new nursery due to relocation of work which we are so sad about, but very grateful for this past 22 months at N Reading.

Thank you to everyone at the nursery for making this such a safe and welcoming environment - it gives us real peace of mind to know our daughter is in such caring hands.

We're very happy with this daycare center; the food is homemade; they don't offer ready-made food to the children. They always focus on fruit, vegetables, fish, and chicken; they don't offer cereal. This was very important to me. Their approach and behavior towards the children are wonderful, and they are absolutely understanding. They are very helpful to parents. I truly thank them for their support.