Submit a Review for N Family Club - Reading
3-5 Craven Road, Reading, RG1 5LE
View full details of N Family Club - ReadingLatest Reviews for N Family Club - Reading
30 January 2026
My child has learned a lot at N Family Club, and his deputy room leader is warm, attentive, and provides detailed handovers, which we really appreciate.
However, our overall experience has been affected by three incidents: 1. A series of accidents, one resulting in a hospital visit and permanent
scar. These all happened when he started to walk & run. 2. While practicing animal sounds at home, our son (then 18 months) identified them correctly, but when asked what a monkey does, he repeatedly pointed to himself and said "me." Management investigated but could not determine the cause. 3. An incident in which our son became very upset, crying and vomiting twice, requiring us to collect him due to policy. We explained that this can happen when he cries excessively and asked staff to help settle him before it reaches this point.
Overall, while we have serious concerns that we have raised, our son seems happy and has a strong bond with his room leader and some of the staff and management.
07 January 2026
N Family Club Reading is a wonderful nursery! The staff are dedicated, know my child well, and clearly enjoy their jobs. They do multiple arts and crafts activities every day that are linked to a theme, book, season etc, spend lots of time in the garden, and are calm and supportive all of the time.
The food is healthy and varied. They definitely live up to the 'family club' aspect as well, with lots of events, support, and care for parents, too.
24 December 2025
We have had a very positive experience with the nursery. All the staff have been friendly and so supportive of my two year old who has just started at the nursery and is experiencing separation anxiety. Regular communication from the staff in the room really helps us feel confident about the care
our daughter receives while at nursery.
22 December 2025
I am impressed by almost everything in the kindergarten, but in particular quality and the variety of the food, and also the professionalism of the very caring staff here. I am happy in the knowledge my grandson, aged 12 months, is enjoying his time here. High recommendation from me.
18 December 2025
We absolutely love how incredibly personal the approach to kids is, like everyone truly knows our child and pays attention to the little things that matter. We've seen so much progress already, both in confidence and skills, and it's clear that comes from how attentive and caring the staff are. It's
a place that feels safe, thoughtful, and genuinely supportive, and we couldn't be happier.
18 December 2025
My child started nursery in September and I have to say that the team at N Family Reading has been nothing short of fantastic. From drop off to pick up, I believe my child has improved significantly in regards to his milestones and personality. He is also learning a lot from his time at nursery. The
amenities at N Reading are also great alongside the weekly menu which my child really enjoys. Kudos to the team and looking forward to even more milestones and memories ahead.
18 December 2025
The team at N have been nothing but welcoming, friendly and profesional. From our first look around with Rhys, our daily welcome from Cat and the amazing team (Rosa and Brit) around our boy. We could not recommend these guys more. The coffee and croissants help too.
18 December 2025
We started at N Family Club in July 2025 after a long search for the right nursery. Initially hesitant about choosing a chain due to a past experience, we were impressed by the warm welcome from the front-of-house staff, who were always ready to assist. The smaller rooms for children of similar ages
provide a comfortable, spacious environment, and the staff's support during our son's settling-in process made the transition smooth. We've seen significant progress in his speech and development, especially with new words and sign language. The nursery offers a range of engaging activities that support his growth. The staff encourage healthy eating habits and handovers at pick-up are thorough, ensuring we're informed about his day. Overall, N Family Club has exceeded our expectations. The nurturing environment, caring staff and strong communication make it an excellent choice for our son's early education.
18 December 2025
Our child has been going to N Family club in Reading for a few months now and he has settled in nicely, thanks to the staff support and patience. He has learnt so much in just a short period of time and he enjoys spending time with his little friends. A special mention to Antoinette and Evie for
being so caring and kind, to Cat and all the management team for listening to us and guiding us through this journey. So far, it's been an incredibly positive experience!
17 December 2025
Greta place. Professional and friendly staff no doubt they always take care of every child. My daughter enjoy going to N Family Club, team look after her always behave friendly and professional also they have good technology that's report every activity of my child through App. Thank you
17 December 2025
N Family Club Reading is a fantastic nursery. I would highly recommend it to anyone looking for a caring, nurturing and stimulating environment for their child/ren. The staff are excellent, the catering is excellent, the facilities are excellent! My son has attended since it opened in October 2023
and we've been very happy with the care he's received.
17 December 2025
All the team has been amazing with my daughter, especially Antoinette and Evie, I feel they really support her during her development, I can't ask for better.
Anything we have asked to them, they really went above and beyond trying to accommodate us.
17 December 2025
Since joining last year, our experience at N Reading has been exceptional. From Cat's warm daily welcome to the attentive support of Rhys and Morven, the team creates a family-like atmosphere. Our child's key workers, show genuine care and insight, while the rooms are beautifully set up for play and
learning. Daily updates and the healthy menu reassure us, and the progress in our child's confidence and communication has been remarkable. Especially with all the milestone achievements in our child's development. Truly a home away from home.
17 December 2025
My Son has been at N Family Reading since March now and he loves it. He comes home happy and he eats at nursery which is a miracle. His nursery educator is Emily and he's in love with her and the rest of the team Farah (who he calls flower) and Clarissa. Sending littles ones to nursery is so
stressful and gives you lots of anxiety but rest assured N will do what they can to make you feel comfortable with leaving your everything with them.
Also Cat is super helpful and always around to bring light and love. As are Moven and Rhys.
17 December 2025
My son has been attending N since April and settled in incredibly quickly. The staff are wonderful-so attentive, caring, and genuinely invested in his wellbeing. He comes home happy every day, and we feel completely at ease knowing he's in such a nurturing environment. Highly recommend.
17 December 2025
We feel very secure leaving our baby at N family Reading. The staff are qualified, caring and friendly and premises are clean and bright. We would highly recommend and are reassured every time our baby welcomes the educators with a big smile every morning.
10 December 2025
We are so happy with our child's nursery. The staff are absolutely wonderful - kind, attentive, and genuinely caring. We always feel heard and supported, and it's clear they take the time to understand each child's needs. Our little one is having such a great time there and comes home smiling every
day. We're very grateful for the positive, nurturing environment they provide. Highly recommend!
08 December 2025
Our daughter started fully in September, and we couldn't be happier with our experience so far. Her settling-in period was incredibly smooth thanks to the staff's patience and genuine care. We always felt supported and reassured, which made the transition so much easier for all of us.
The
communication at the nursery is excellent. The team truly listens, keeps us informed, and supports us with every step, whether it's daily updates, guidance or addressing any questions we have.
The activities offered at the nursery are fantastic for children's development: creative, engaging, and thoughtfully planned. Our daughter absolutely loves going to nursery and seeing her so excited and happy makes us feel confident that she is in the right place.
05 December 2025
Both of my daughters attend this nursery, and we couldn't be happier. The staff are absolutely amazing warm, attentive, and genuinely dedicated to the children. The learning curriculum is so personalised, and it's been incredible to see how much it has supported each of my daughters in their own
development.
I'm truly grateful for every member of the team, from the front of the nursery all the way to the back. Everyone plays a part in creating such a brilliant, nurturing environment for my girls. Thank you for everything you do it means the world to us.
31 October 2025
We recently made the difficult decision to remove our child from N Family Club. When we joined, the nursery set a very high standard for care and consistency, which, unfortunately I feel my child did not receive during his time there.
There were frequent changes in staffing, and my child was
often with unfamiliar faces, which made settling very difficult. On several occasions, I felt the level of attentiveness and warmth fell short of what young children need and what we were promised.
I raised my concerns more than once, but sadly even with this the issues continued, leaving us with no choice but to look for alternative care.
It's a real shame, as the setting has great potential and the right intentions, but in our experience, the fundamental aspects of consistency and quality of care fell short of the the expections set by the nursery and their ethos.
Latest Reviews for N Family Club - Reading
30 January 2026
My child has learned a lot at N Family Club, and his deputy room leader is warm, attentive, and provides detailed handovers, which we really appreciate.
However, our overall experience has been affected by three incidents: 1. A series of accidents, one resulting in a hospital visit and permanent
scar. These all happened when he started to walk & run. 2. While practicing animal sounds at home, our son (then 18 months) identified them correctly, but when asked what a monkey does, he repeatedly pointed to himself and said "me." Management investigated but could not determine the cause. 3. An incident in which our son became very upset, crying and vomiting twice, requiring us to collect him due to policy. We explained that this can happen when he cries excessively and asked staff to help settle him before it reaches this point.
Overall, while we have serious concerns that we have raised, our son seems happy and has a strong bond with his room leader and some of the staff and management.
07 January 2026
N Family Club Reading is a wonderful nursery! The staff are dedicated, know my child well, and clearly enjoy their jobs. They do multiple arts and crafts activities every day that are linked to a theme, book, season etc, spend lots of time in the garden, and are calm and supportive all of the time.
The food is healthy and varied. They definitely live up to the 'family club' aspect as well, with lots of events, support, and care for parents, too.
24 December 2025
We have had a very positive experience with the nursery. All the staff have been friendly and so supportive of my two year old who has just started at the nursery and is experiencing separation anxiety. Regular communication from the staff in the room really helps us feel confident about the care
our daughter receives while at nursery.
22 December 2025
I am impressed by almost everything in the kindergarten, but in particular quality and the variety of the food, and also the professionalism of the very caring staff here. I am happy in the knowledge my grandson, aged 12 months, is enjoying his time here. High recommendation from me.
18 December 2025
We absolutely love how incredibly personal the approach to kids is, like everyone truly knows our child and pays attention to the little things that matter. We've seen so much progress already, both in confidence and skills, and it's clear that comes from how attentive and caring the staff are. It's
a place that feels safe, thoughtful, and genuinely supportive, and we couldn't be happier.
18 December 2025
My child started nursery in September and I have to say that the team at N Family Reading has been nothing short of fantastic. From drop off to pick up, I believe my child has improved significantly in regards to his milestones and personality. He is also learning a lot from his time at nursery. The
amenities at N Reading are also great alongside the weekly menu which my child really enjoys. Kudos to the team and looking forward to even more milestones and memories ahead.
18 December 2025
The team at N have been nothing but welcoming, friendly and profesional. From our first look around with Rhys, our daily welcome from Cat and the amazing team (Rosa and Brit) around our boy. We could not recommend these guys more. The coffee and croissants help too.
18 December 2025
We started at N Family Club in July 2025 after a long search for the right nursery. Initially hesitant about choosing a chain due to a past experience, we were impressed by the warm welcome from the front-of-house staff, who were always ready to assist. The smaller rooms for children of similar ages
provide a comfortable, spacious environment, and the staff's support during our son's settling-in process made the transition smooth. We've seen significant progress in his speech and development, especially with new words and sign language. The nursery offers a range of engaging activities that support his growth. The staff encourage healthy eating habits and handovers at pick-up are thorough, ensuring we're informed about his day. Overall, N Family Club has exceeded our expectations. The nurturing environment, caring staff and strong communication make it an excellent choice for our son's early education.
18 December 2025
Our child has been going to N Family club in Reading for a few months now and he has settled in nicely, thanks to the staff support and patience. He has learnt so much in just a short period of time and he enjoys spending time with his little friends. A special mention to Antoinette and Evie for
being so caring and kind, to Cat and all the management team for listening to us and guiding us through this journey. So far, it's been an incredibly positive experience!
17 December 2025
Greta place. Professional and friendly staff no doubt they always take care of every child. My daughter enjoy going to N Family Club, team look after her always behave friendly and professional also they have good technology that's report every activity of my child through App. Thank you
17 December 2025
N Family Club Reading is a fantastic nursery. I would highly recommend it to anyone looking for a caring, nurturing and stimulating environment for their child/ren. The staff are excellent, the catering is excellent, the facilities are excellent! My son has attended since it opened in October 2023
and we've been very happy with the care he's received.
17 December 2025
All the team has been amazing with my daughter, especially Antoinette and Evie, I feel they really support her during her development, I can't ask for better.
Anything we have asked to them, they really went above and beyond trying to accommodate us.
17 December 2025
Since joining last year, our experience at N Reading has been exceptional. From Cat's warm daily welcome to the attentive support of Rhys and Morven, the team creates a family-like atmosphere. Our child's key workers, show genuine care and insight, while the rooms are beautifully set up for play and
learning. Daily updates and the healthy menu reassure us, and the progress in our child's confidence and communication has been remarkable. Especially with all the milestone achievements in our child's development. Truly a home away from home.
17 December 2025
My Son has been at N Family Reading since March now and he loves it. He comes home happy and he eats at nursery which is a miracle. His nursery educator is Emily and he's in love with her and the rest of the team Farah (who he calls flower) and Clarissa. Sending littles ones to nursery is so
stressful and gives you lots of anxiety but rest assured N will do what they can to make you feel comfortable with leaving your everything with them.
Also Cat is super helpful and always around to bring light and love. As are Moven and Rhys.
17 December 2025
My son has been attending N since April and settled in incredibly quickly. The staff are wonderful-so attentive, caring, and genuinely invested in his wellbeing. He comes home happy every day, and we feel completely at ease knowing he's in such a nurturing environment. Highly recommend.
17 December 2025
We feel very secure leaving our baby at N family Reading. The staff are qualified, caring and friendly and premises are clean and bright. We would highly recommend and are reassured every time our baby welcomes the educators with a big smile every morning.
10 December 2025
We are so happy with our child's nursery. The staff are absolutely wonderful - kind, attentive, and genuinely caring. We always feel heard and supported, and it's clear they take the time to understand each child's needs. Our little one is having such a great time there and comes home smiling every
day. We're very grateful for the positive, nurturing environment they provide. Highly recommend!
08 December 2025
Our daughter started fully in September, and we couldn't be happier with our experience so far. Her settling-in period was incredibly smooth thanks to the staff's patience and genuine care. We always felt supported and reassured, which made the transition so much easier for all of us.
The
communication at the nursery is excellent. The team truly listens, keeps us informed, and supports us with every step, whether it's daily updates, guidance or addressing any questions we have.
The activities offered at the nursery are fantastic for children's development: creative, engaging, and thoughtfully planned. Our daughter absolutely loves going to nursery and seeing her so excited and happy makes us feel confident that she is in the right place.
05 December 2025
Both of my daughters attend this nursery, and we couldn't be happier. The staff are absolutely amazing warm, attentive, and genuinely dedicated to the children. The learning curriculum is so personalised, and it's been incredible to see how much it has supported each of my daughters in their own
development.
I'm truly grateful for every member of the team, from the front of the nursery all the way to the back. Everyone plays a part in creating such a brilliant, nurturing environment for my girls. Thank you for everything you do it means the world to us.
31 October 2025
We recently made the difficult decision to remove our child from N Family Club. When we joined, the nursery set a very high standard for care and consistency, which, unfortunately I feel my child did not receive during his time there.
There were frequent changes in staffing, and my child was
often with unfamiliar faces, which made settling very difficult. On several occasions, I felt the level of attentiveness and warmth fell short of what young children need and what we were promised.
I raised my concerns more than once, but sadly even with this the issues continued, leaving us with no choice but to look for alternative care.
It's a real shame, as the setting has great potential and the right intentions, but in our experience, the fundamental aspects of consistency and quality of care fell short of the the expections set by the nursery and their ethos.