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N Family Club - Jewellery Quarter

2-4 Summer Hill Terrace, Birmingham, West Midlands B1 3RA
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N Family Club - Jewellery Quarter, Birmingham
N Family Club - Jewellery Quarter, Birmingham
N Family Club - Jewellery Quarter, Birmingham

N Jewellery Quarter is conveniently located within Birmingham’s business districts and residential quarters, and is just a 15-minute walk from Birmingham New Street station. Set in a beautiful period building, the nursery was sensitively refurbished in 2022. The space is packed full of features, including huge play rooms, a dedicated pre-school floor, a specialist art room and a family lending library. The large garden space is perfect to explore during...  

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Group / Owner

Person in charge

  • Lauren Shelley(Acting Manager)

Number of Childcare Staff

  • 29

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday07:00-19:00
  • Tuesday07:00-19:00
  • Wednesday07:00-19:00
  • Thursday07:00-19:00
  • Friday07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

Funding & Fees

Standard day rates

Under 3-year-olds: £80.50

3+ year-olds: £76.50

Standard monthly fees

Under 3-year-olds:
2 days: £684.25
3 days: £1026.38
4 days: £1341.13

Full time (5 days): £1642.20

3+ year-olds:
2 days: £650.25
3 days: £975.38
4 days: £1274.49

Full time (5 days): £1560.60

Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.

The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.

You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Contact N Family Club - Jewellery Quarter to get a personalised quote:

N Family Club - Jewellery Quarter Reviews (118)

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9.9

N Family Club - Jewellery Quarter has a Review Score of 9.9 (9.854) out of 10, based on 62 reviews in the last 2 years. Over all time N Family Club - Jewellery Quarter has 118 reviews.

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Review from Anna L (Mother of Child) published on 9 December 2025 Submitted via Website
Overall Experience

I'm very happy with our overall experience at this nursery. My child always comes home cheerful and content, which is the most important thing for me. I also really appreciate the wonderfully diverse and inclusive environment - it's lovely to see children from many backgrounds learning and playing together.

If I had one small suggestion, it would be regarding the food. While it's generally fine, some meals are a bit different from what we're used to in a more Mediterranean-style diet. Personally, I would prefer slightly simpler dishes, with fewer sauces or spices, but this is just a minor preference and not a major concern.

Overall, we're very pleased and grateful for the care and attention the staff provide.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! We are so glad to hear how happy your child comes home from their day at Nursery! We appreciate your feedback regarding the menu, and will pass this over to our relevant teams. As a...  

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Review from Sascha B (Mother of Child) published on 2 December 2025 Submitted via Website
Overall Experience
My daughter started at this nursery in October. I was obviously worried because it is my first daughter & her first time at nursery but those worries quickly disappeared. The staff are lovely, attentive to the children & they provide updates/photos every day which I love.
They are always available to speak to if you're worried about your child, you just need to pick the phone up & they will help. I have noticed my daughter is growing in confidence & her appetite has increased & I would definitely credit this to the nursery & staff.

In short, I would 100% recommend this nursery

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! We want nothing more than to provide families with reassurance when they drop their child off at JQ for the first time, so to hear that this is part of your experience means so much to...  

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Review from N V (Father of Child) published on 2 December 2025 Submitted via Website
Overall Experience

Well done on speedy enrolment (after our previous son's nursery was shut down by Ofsted) and helping our son settle in quickly and smoothly. He loves the nursery and the staff and we're happy to see him enjoy his time there

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! It is lovely to hear that your child is enjoying his time here with us and that the team have supported the settling in period so well! As a Nursery team, we strive to provide the best...  

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Review from S S (Mother of Child) published on 25 November 2025 Submitted via Website
Overall Experience

I'm really happy with my daughter's experience at this nursery. The whole team is so kind, caring, and always welcoming in the mornings. They create such a safe, friendly atmosphere, and I can see how much my child enjoys being there every day.

I really appreciate the transparency - through the app, I can easily track her meals, naps, activities, and even little details in real time. It gives me great peace of mind to know she's well cared for, eating well, and in a clean, hygienic environment.

The nursery offers a variety of fun, educational activities and celebrates festivals like Diwali, Halloween, Eid and Christmas, which I love because it teaches children about inclusivity and respect. The regular newsletters and reading materials are also very helpful for parents.

Overall, I'm extremely pleased and grateful to the wonderful staff for making this such a positive, reassuring experience for both me and my daughter.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We are so pleased that we can provide peace of mind for you that your child is well cared for and having fun taking part in all of the exciting experiences we offer here at JQ. We truly feel honoured to be a part of all of our children's lives! As a...  

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Review from Florin P (Father of Child) published on 25 November 2025 Submitted via Website
Overall Experience
I fully recommend the N Family Club Jullery Quarter nursery branch.

We have our daughter at the same place since she was 10 months old and now at 3 and a half I can say that the journey was excellent, nothing to complain about and I am very sure that all this time will help her later in school development.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! Preparing children for their journey to school is so important for us here and we're so pleased to hear your perspective on how nursery life at JQ has supported with this for your child. We truly feel honoured to be a part of all of our children's...  

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Review from Ranell B (Mother of Child) published on 25 November 2025 Submitted via Website
Overall Experience

My daughter has been attending N Family Club - Jewellery Quarter since April, and the progress in her development has been truly remarkable. The staff are not only warm and welcoming but also consistently professional, attentive, and communicative. They go above and beyond to ensure that each child is cared for by passionate individuals who genuinely love what they do.

Since joining, we've had nothing but positive experiences. The team is incredibly supportive, always accommodating the individual needs of the children, and creating a nurturing environment that feels like a second home. The nursery also places great emphasis on supporting families, making us feel just as valued and included as our little ones.

The setting itself is clean, safe, and inviting-an ideal space for children to learn, grow, and thrive. I have complete confidence in the care my daughter receives and plan to keep her enrolled here throughout her nursery years.

Highly recommended!

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! Our children and families here at JQ really are our priority, as is creating a second home, and we're so glad to see that this has been reflected in what we do here. We truly feel honoured to be a part of all of our children's lives! As a Nursery team,...  

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Review from T W (Mother of Child) published on 25 November 2025 Submitted via Website
Overall Experience

I have had a great experience so far with N family Jewellery Quarter. The communication from staff about my child has been very good via phone calls, on the nursery phone app and when meeting face-to-face. My child who is now 12 months old has settled well into the nursery. I have seen her interact with the staff with a smile. The nursery food menu has a great variety of food throughout the week. I would happily recommend this nursery to others who live in the Jewellery Quarter.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! We try to ensure our communication is consistent across all avenues, so are so pleased to hear that this have been reflected in your experience. As a Nursery team, we strive to provide...  

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Review from Sarah D (Mother of Child) published on 29 August 2025 Submitted via Website
Overall Experience

Amazing nursery my daughter is coming along so well with her speech and communication. She loves all of the staff and has made lots of friends, when I drop her in the other kids call her name and I'm told when they leave she gets sad. So its wonderful to know she's in safe hands with people who genuinely care for her xx

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives and feel so much joy watching them develop and thrive! As a Nursery team, we strive to provide the best care and education that we possibly can for our children! We are over the moon...  

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Review from J C (Father of Child) published on 29 August 2025 Submitted via Website
Overall Experience

We are so grateful to the staff at N Family Jewelry Quarter. They provide such a high quality service for our daughter to thrive. Her day always includes well thought out activities that encourage learning and development and a fantastic menu of healthy food.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to provide the best care and education that we possibly can for our children! We are over the moon that your time with us has been so positive and we are incredibly grateful to have you all as part of our Jewellery Quarter family!

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Review from C L (Stepfather of Child) published on 29 August 2025 Submitted via Website
Overall Experience
Our baby has been at N Family for a month now and they could not be more wonderful.
All the staff in her room are engaging, listen to parental concerns, and communicate so well. As with all babies she had a tricky time settling in but I knew I could relax (as much as I could) as I trust the staff completely.
Seeing how they interact with the babies during the settling in period was immensely helpful for us as parents too.
The food is also fantastic. It wasn't the only, but it was one of the main reasons we chose N Family. It is all cooked on site, varied, nutritious and no ultra processed meals in sight. I have seen menus from other nurseries that serve beans on toast etc whereas the baby here will have harissa salmon or something for her tea!

She has a great time, the app is fab and management is superb and approachable and accessible.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is our mission to ensure we provide all of our children and families with as much support as possible when starting Nursery for the first time. We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to...  

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Review from G K (Mother of Child) published on 29 August 2025 Submitted via Website
Overall Experience

Amazing nursery, with even better staff. The whole team at N family is very accommodating and welcoming. They have made my son feel very comfortable in his class and helped him to settle well. Any issues have been handled very well by the management team and actioned immediately. A special thank you to two staff members in particular for always sure our son is happy and enjoying his time whilst at nursery.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We aim for every room to be a second home for the children to make the transition as easy as possible and are so glad that this has been reflected. As a Nursery team, we strive to provide the best care and education that we possibly can for our...  

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Review from W J (Mother of Child) published on 18 August 2025 Submitted via Postal Card
Overall Experience

My daughter has been going to this nursery since she was 12 months old, and all the staff have been so lovely and brilliant. It is apparent that they genuinely care about my daughter and her development and do all that they can to help her achieve fundamental milestones. My daughter enjoys going ti nursery and I always look forward to seeing daily photo updates posted in the app to see what she is getting up to at nursery and hearing from the staff at the end of the day at pick up.I am so grateful to the staff for taking very good care of my daughter.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to provide the best care and education that we possibly can for our children! We are over the moon that your time with us has been so positive and we are incredibly grateful to have you all as part of our Jewellery Quarter family!

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Review from Leena K (Mother of Child) published on 29 July 2025 Submitted via Website
Overall Experience

While looking for nurseries we never found anything that ticked all of the boxes. Here at N Family we loved the ambience, energy and care towards us and our child. Since starting they have been amazing! The help and support we have received has been amazing.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is our mission to ensure we provide all of our children and families with as much support as possible when starting Nursery for the first time. We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to...  

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Review from Hajra M (Mother of Child) published on 16 July 2025 Submitted via Website
Overall Experience

It has been a wonderful experience so far. It's his first time in any such setting, he was accommodated well by the staff. They have been very supportive and kind towards him, their care is evident. Keep it up with the good work.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! I am so happy to hear that our team have reflected our mission of ensuring all of our children are provided with a nurturing environment where they can learn and thrive. As a Nursery team, we strive to provide the best care and education that we...  

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Review from Kim G (Mother of Child) published on 16 July 2025 Submitted via Website
Overall Experience

The teachers at N Family Club seem to care about the children and my son likes them. Even though he's only in for 2 days per week, they ensure to include him so he doesn't feel left out. They take care of my child when I can't, so in my opinion there's no job out there that's more important.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to provide the best care and education that we...  

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Review from Jenny D (Mother of Child) published on 11 July 2025 Submitted via Website
Overall Experience

We've had a wonderful experience with this nursery. The staff are incredibly kind and attentive, and they've made a real effort to get to know our daughter and understand her individual needs. It's been so reassuring to see how comfortable and happy she is there each day. The level of care they provide is excellent - we truly feel that she is in safe, nurturing hands. Communication with parents is great, and they're always willing to provide updates or answer any questions. We're very pleased with the overall environment and the thoughtful way the nursery is run. Highly recommended to any parent looking for a warm, caring, and professional setting for their child.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! I am so happy to hear that our team have reflected our mission of ensuring all of our children are provided with a nurturing environment where...  

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Review from Brendan S (Father of Child) published on 11 July 2025 Submitted via Website
Overall Experience

We are really happy with all the staff and feel really secure leaving our son at N Family Club. It is always really clean and the location is really convenient in the Jewellery Quarter. We are really happy with the care he receives at the meals he is given. We would recommend to all of our friends.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! I am so happy to hear of your great experience with us! It truly is a pleasure to have all of our children with us, thriving and happy! As a Nursery team, we strive to provide the best care and education that we possibly can for our children! We are...  

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Review from M S (Mother of Child) published on 4 July 2025 Submitted via Website
Overall Experience
N Family Club in Jewellery Quarter has been absolutely amazing with my child. He's flourished here, and it's been incredible to see his progress-they've supported him every step of the way. The nursery itself is beautifully presented, the staff are always welcoming, and the menus and daily activities are genuinely exciting and engaging.

We've tried a few nurseries, but this one truly stands out. Special thanks to two ladies, who have gone above and beyond for our family. We feel so lucky to have found this place. Couldn't recommend it enough!

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! Our mission is to provide all children with a catered Nursery experience, relevant to their needs and individuality and are so glad that this has...  

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Review from Catarina R (Mother of Child) published on 4 July 2025 Submitted via Website
Overall Experience

We have had the best experience with N Family in the Jewellery Quarter. The staff are very caring, interested, have amazing attention to detail, have always taken our feedback seriously and made changes. There is very good communication between staff and parents. I would definitely recommend the nursery. It has been an amazing experience for us.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! We cherish all of our families and feel extremely lucky to be part of the children's lives! As a Nursery team, we strive to provide the best care...  

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Review from Melanie A (Mother of Child) published on 4 July 2025 Submitted via Website
Overall Experience
My daughter has been at the N Family for 4 years now starting school in September 2025.
The nursery is lovely, warm and care about the children working alongside parents when difficulties occur. My little one is confident, kind and warm with a caring personality which shines and is encouraged by nursery.
There have been a few staff, management and room changes which have understandably caused my daughter some anxiety. N Family have worked with me to ensure they manage these anxieties. She will definitely miss her teachers and still maintains a lovely relationship with her old teachers.

I would definitely recommend them.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter

Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! It is bittersweet for us to have to say goodbye to our children that are ready for school but we are always so proud of them, and excited for...  

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Child Vacancies

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Awards / Recognitions (4)

  • 31 Mar 2026Recipient: N Family Club
  • 01 Nov 2025Recipient: N Family Club
  • 31 Mar 2025Recipient: N Family Club

Accreditations

There are no accreditations posted yet for N Family Club - Jewellery Quarter.

Meet the Team (1)

Lauren Shelley
Lauren ShelleyJob Title:Acting ManagerJoined: 2024

I have worked within the Early Years sector for nearly 6 years now, having initially started out as an Apprentice. I have loved every minute, and this year I achieved my BA in Early Childhood Studies!

I have a deep passion for delivering high-quality care and education to children, with a large focus on supporting each individual child to thrive and flourish. It is important to me that we see the world through the child's eyes to understand their unique perspectives on simplistic elements of life, encouraging us to slow down and appreciate the natural beauty in everyday moments.

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