N Family Club - Jewellery Quarter

2-4 Summer Hill Terrace, Birmingham B1 3RA
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9.8 99 Reviews
  • N Family Club - Jewellery Quarter, Birmingham
N Jewellery Quarter is conveniently located within Birmingham’s business districts and residential quarters, and is just a 15-minute walk from Birmingham New Street station. Set in a beautiful period building, the nursery was sensitively refurbished in 2022. The space is packed full of features, including huge play rooms, a dedicated pre-school floor, a specialist art room and a family lending library. The large garden space is perfect to explore during regular Forest School-inspired sessions. There is a parents’ breakfast area, a buggy park for those travelling on foot, and a large car park to help make early morning drop offs and after-work pick-ups that little bit easier.

N Family Club know that food is crucial to the development of children, so all meals are prepared fresh on-site and have been designed with the help of the former Head of Nutrition at Jamie Oliver. Parents can also check out The Family Hub: an online platform full of parenting advice as well as favourite N recipes for you to try out at home.

Dedicated to rethinking early years education, N Family Club have developed their own progressive curriculum, building upon the EYFS framework, which has been designed to be bespoke to each child, their needs and interests, and serves to prepare children for life in the modern world. In 2023, Nursery World named N Family Club as the highest-quality nursery group in the UK.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Lauren Shelley (Acting Manager)

Number of Childcare Staff

  • 29

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £80.50 per standard day
    3 years +: £76.50 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Jewellery Quarter Reviews (99)

9.8

N Family Club - Jewellery Quarter has a Review Score of 9.8 (9.817) out of 10, based on 54 reviews in the last 2 years.
Over all time N Family Club - Jewellery Quarter has 99 reviews.

Overall Experience
  • 93
  • 5
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Date Published
  • 99
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  • 54
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Reviewer Connection to N Family Club - Jewellery Quarter
  • 81
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Total of 99, showing 1-20
Review from Sascha B (Mother of Child) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at this nursery in October. I was obviously worried because it is my first daughter & her first time at nursery but those worries quickly disappeared. The staff are lovely, attentive to the children & they provide updates/photos every day which I love.
They are always available
to speak to if you're worried about your child, you just need to pick the phone up & they will help. I have noticed my daughter is growing in confidence & her appetite has increased & I would definitely credit this to the nursery & staff.
In short, I would 100% recommend this nursery
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! We want nothing more than to provide families with reassurance when they drop their…read more
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Review from N V (Father of Child) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well done on speedy enrolment (after our previous son's nursery was shut down by Ofsted) and helping our son settle in quickly and smoothly. He loves the nursery and the staff and we're happy to see him enjoy his time there
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! It is lovely to hear that your child is enjoying his time here with us and that the…read more
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Review from S S (Mother of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really happy with my daughter's experience at this nursery. The whole team is so kind, caring, and always welcoming in the mornings. They create such a safe, friendly atmosphere, and I can see how much my child enjoys being there every day.


I really appreciate the transparency - through the app,

I can easily track her meals, naps, activities, and even little details in real time. It gives me great peace of mind to know she's well cared for, eating well, and in a clean, hygienic environment.


The nursery offers a variety of fun, educational activities and celebrates festivals like Diwali, Halloween, Eid and Christmas, which I love because it teaches children about inclusivity and respect. The regular newsletters and reading materials are also very helpful for parents.


Overall, I'm extremely pleased and grateful to the wonderful staff for making this such a positive, reassuring experience for both me and my daughter.

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We are so pleased that we can provide peace of mind for you that your child is well cared for and having fun taking part in all of the exciting…read more
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Review from Florin P (Father of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I fully recommend the N Family Club Jullery Quarter nursery branch.
We have our daughter at the same place since she was 10 months old and now at 3 and a half I can say that the journey was excellent, nothing to complain about and I am very sure that all this time will help her later in school development.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! Preparing children for their journey to school is so important for us here and we're so pleased to hear your perspective on how nursery life at JQ has…read more
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Review from Ranell B (Mother of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending N Family Club - Jewellery Quarter since April, and the progress in her development has been truly remarkable. The staff are not only warm and welcoming but also consistently professional, attentive, and communicative. They go above and beyond to ensure that each child
is cared for by passionate individuals who genuinely love what they do.


Since joining, we've had nothing but positive experiences. The team is incredibly supportive, always accommodating the individual needs of the children, and creating a nurturing environment that feels like a second home. The nursery also places great emphasis on supporting families, making us feel just as valued and included as our little ones.


The setting itself is clean, safe, and inviting-an ideal space for children to learn, grow, and thrive. I have complete confidence in the care my daughter receives and plan to keep her enrolled here throughout her nursery years.


Highly recommended!

Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! Our children and families here at JQ really are our priority, as is creating a second home, and we're so glad to see that this has been reflected in what…read more
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Review from N I (Mother of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy that our son is attending this nursery! Lauren, Jo, Kimrun, Laila, and Sanvir have all been incredible during his settling-in period. They not only helped our little boy feel comfortable and confident but also eased all of my nerves with their constant updates and reassurance (I must
admit, I called a few times-probably too many-but they were always so kind and patient!).
Our son has truly excelled in his confidence and overall development, and that's all thanks to the dedication and care of these amazing ladies. They have always met our son's and our family's needs, and we couldn't be more grateful.
Although it's only been a couple of months, we're so pleased with his progress and look forward to continuing this wonderful journey with the nursery
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We want to ensure that all of our families are supported closely during their early journey starting at Nursery so we are so please to hear that this has…read more
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Review from T W (Mother of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a great experience so far with N family Jewellery Quarter. The communication from staff about my child has been very good via phone calls, on the nursery phone app and when meeting face-to-face. My child who is now 12 months old has settled well into the nursery. I have seen her interact
with the staff with a smile. The nursery food menu has a great variety of food throughout the week. I would happily recommend this nursery to others who live in the Jewellery Quarter.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! We try to ensure our communication is consistent across all avenues, so are so…read more
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Review from G K (Mother of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery, with even better staff. The whole team at N family is very accommodating and welcoming. They have made my son feel very comfortable in his class and helped him to settle well. Any issues have been handled very well by the management team and actioned immediately. A special thank you
to two staff members in particular for always sure our son is happy and enjoying his time whilst at nursery.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We aim for every room to be a second home for the children to make the transition as easy as possible and are so glad that this has been reflected. As a…read more
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Review from C L (Stepfather of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our baby has been at N Family for a month now and they could not be more wonderful.
All the staff in her room are engaging, listen to parental concerns, and communicate so well. As with all babies she had a tricky time settling in but I knew I could relax (as much as I could) as I trust the staff
completely.
Seeing how they interact with the babies during the settling in period was immensely helpful for us as parents too.
The food is also fantastic. It wasn't the only, but it was one of the main reasons we chose N Family. It is all cooked on site, varied, nutritious and no ultra processed meals in sight. I have seen menus from other nurseries that serve beans on toast etc whereas the baby here will have harissa salmon or something for her tea!
She has a great time, the app is fab and management is superb and approachable and accessible.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is our mission to ensure we provide all of our children and families with as much support as possible when starting Nursery for the first time. We…read more
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Review from J C (Father of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to the staff at N Family Jewelry Quarter. They provide such a high quality service for our daughter to thrive. Her day always includes well thought out activities that encourage learning and development and a fantastic menu of healthy food.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to provide the best care and education that we possibly…read more
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Review from Sarah D (Mother of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery my daughter is coming along so well with her speech and communication. She loves all of the staff and has made lots of friends, when I drop her in the other kids call her name and I'm told when they leave she gets sad. So its wonderful to know she's in safe hands with people who genuinely
care for her xx
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives and feel so much joy watching them develop and thrive! As a Nursery team, we strive to…read more
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Review from W J (Mother of Child) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been going to this nursery since she was 12 months old, and all the staff have been so lovely and brilliant. It is apparent that they genuinely care about my daughter and her development and do all that they can to help her achieve fundamental milestones. My daughter enjoys going ti
nursery and I always look forward to seeing daily photo updates posted in the app to see what she is getting up to at nursery and hearing from the staff at the end of the day at pick up.I am so grateful to the staff for taking very good care of my daughter.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! We truly feel honoured to be a part of all of our children's lives! As a Nursery team, we strive to provide the best care and education that we possibly…read more
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Review from Leena K (Mother of Child) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
While looking for nurseries we never found anything that ticked all of the boxes. Here at N Family we loved the ambience, energy and care towards us and our child. Since starting they have been amazing! The help and support we have received has been amazing.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is our mission to ensure we provide all of our children and families with as much support as possible when starting Nursery for the first time. We…read more
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Review from Hajra M (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a wonderful experience so far. It's his first time in any such setting, he was accommodated well by the staff. They have been very supportive and kind towards him, their care is evident. Keep it up with the good work.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! I am so happy to hear that our team have reflected our mission of ensuring all of our children are provided with a nurturing environment where they can…read more
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Review from Kim G (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The teachers at N Family Club seem to care about the children and my son likes them. Even though he's only in for 2 days per week, they ensure to include him so he doesn't feel left out. They take care of my child when I can't, so in my opinion there's no job out there that's more important.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! We truly feel honoured to be a part of all of…read more
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Review from Brendan S (Father of Child) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with all the staff and feel really secure leaving our son at N Family Club. It is always really clean and the location is really convenient in the Jewellery Quarter. We are really happy with the care he receives at the meals he is given. We would recommend to all of our friends.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! I am so happy to hear of your great experience with us! It truly is a pleasure to have all of our children with us, thriving and happy! As a Nursery…read more
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Review from Jenny D (Mother of Child) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a wonderful experience with this nursery. The staff are incredibly kind and attentive, and they've made a real effort to get to know our daughter and understand her individual needs. It's been so reassuring to see how comfortable and happy she is there each day. The level of care they provide
is excellent - we truly feel that she is in safe, nurturing hands. Communication with parents is great, and they're always willing to provide updates or answer any questions. We're very pleased with the overall environment and the thoughtful way the nursery is run. Highly recommended to any parent looking for a warm, caring, and professional setting for their child.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! I am so happy to hear that our team have…read more
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Review from M S (Mother of Child) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club in Jewellery Quarter has been absolutely amazing with my child. He's flourished here, and it's been incredible to see his progress-they've supported him every step of the way. The nursery itself is beautifully presented, the staff are always welcoming, and the menus and daily activities
are genuinely exciting and engaging.
We've tried a few nurseries, but this one truly stands out. Special thanks to two ladies, who have gone above and beyond for our family. We feel so lucky to have found this place. Couldn't recommend it enough!
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! Our mission is to provide all children with a…read more
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Review from Catarina R (Mother of Child) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had the best experience with N Family in the Jewellery Quarter. The staff are very caring, interested, have amazing attention to detail, have always taken our feedback seriously and made changes. There is very good communication between staff and parents. I would definitely recommend the nursery.
It has been an amazing experience for us.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! We cherish all of our families and feel…read more
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Review from Melanie A (Mother of Child) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at the N Family for 4 years now starting school in September 2025.
The nursery is lovely, warm and care about the children working alongside parents when difficulties occur. My little one is confident, kind and warm with a caring personality which shines and is encouraged by nursery.
There have been a few staff, management and room changes which have understandably caused my daughter some anxiety. N Family have worked with me to ensure they manage these anxieties. She will definitely miss her teachers and still maintains a lovely relationship with her old teachers.
I would definitely recommend them.
Reply from Lauren Shelley, Acting Manager at N Family Club - Jewellery Quarter
Thank you so much for your wonderful feedback! It is a real privilege to watch all of our children develop, blossom and showcase their own personalities! It is bittersweet for us to have to say…read more
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for N Family Club - Jewellery Quarter is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for N Family Club - Jewellery Quarter is calculated as follows: ( (553 Excellents x 5) + (74 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 646 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Jewellery Quarter is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

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Lauren Shelley

Job Title: Acting Manager Joined: 2024

I have worked within the Early Years sector for nearly 6 years now, having initially started out as an Apprentice. I have loved every minute and this year achieved my BA in Early Childhood Studies!


I have a deep passion for delivering high-quality care and education to children with a large focus on supporting each individual child to thrive and flourish. It is important to me, that we see the world through the child's eyes to understand their unique perspectives on simplistic elements of life; encouraging us to slow down and appreciate the natural beauty in everyday moments.

Frequently Asked Questions about N Family Club - Jewellery Quarter

What is the Age Range of Children that N Family Club - Jewellery Quarter accepts?

N Family Club - Jewellery Quarter accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Jewellery Quarter Open?

N Family Club - Jewellery Quarter is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Jewellery Quarter have capacity for?

N Family Club - Jewellery Quarter has capacity for a total of 72 Children.

How far is N Family Club - Jewellery Quarter to the centre of Birmingham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Jewellery Quarter to verify any information. View our terms and conditions. N Family Club - Jewellery Quarter has an Enhanced Service - more info.