Partou Merchant Square Day Nursery & Pre-school

13 Harbet Road, Paddington, London W2 1AJ
Review Us
8.7 113 Reviews
  • Partou Merchant Square Day Nursery & Pre-school, London
Welcome to Partou Merchant Square Day Nursery and Preschool – a nurturing home away from home where every child is celebrated as a unique individual with unlimited potential.

The nursery offers an enriching, open-ended environment that encourages children to explore, create, and grow in a space that truly feels like their own. They believe in the power of child-led learning, and the bespoke curriculum is thoughtfully designed around each child’s interests—supporting, enhancing, and scaffolding their development through meaningful, purposeful experiences.

The team are proud to have a beautiful indoor garden space, fresh meals cooked on-site daily, and a calm, welcoming atmosphere that places children at the heart of everything they do. Their ethos centres around authenticity—children are exposed to real-life materials and open-ended resources that inspire curiosity and imagination. They truly believe the environment is the third teacher, and they carefully curate learning opportunities that support children’s holistic development.

At Partou Merchant Square, they are more than just a nursery—they are a community, a haven, and a vibrant start to your child’s journey.


Partou Merchant Square Day Nursery & Pre-school opened in September 2014 as a brand-new purpose-built nursery in the newly developed Paddington Basin area. The nursery intends to quickly earn itself a reputation as the leading provider of childcare in Paddington, offering outstanding care to children

Aged 3 months to 5 years and will be open from 8:00 am to 6.00pm Monday - Friday, for 51 weeks of the year (closed during Christmas week).
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Funding & Fees

Contact Partou Merchant Square Day Nursery & Pre-school to get a personalised quote.

Contact Partou Merchant Square Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 16

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:30-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Partou Merchant Square Day Nursery & Pre-school Reviews (113)

8.7

Partou Merchant Square Day Nursery & Pre-school has a Review Score of 8.7 (8.731) out of 10, based on 5 reviews in the last 2 years.
Over all time Partou Merchant Square Day Nursery & Pre-school has 113 reviews.

Overall Experience
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Date Published
  • 113
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Reviewer Connection to Partou Merchant Square Day Nursery & Pre-school
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Total of 113, showing 21-40
Review from Sara H (Mother of Child) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was very good to have a review with our keyworker, as it gave me the chance to understand my child's development and areas to work on.
Our key worker is very friendly and open to working on things that I want my child to develop further. I felt very heard and I felt like me and the key worker are
working as a team. My overall experience of the preschool and the staff has been very positive and my child has developed socially due to their hard work.
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Review from Elizabeth M (Mother of Child) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are brilliant and the relationship that one member of staff, in particular, has grown with, not only me but my son also is brilliant. I thank her for the ongoing support given.
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Review from R H (Father of Child) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very attentive and provide excellent care and development for our child. They keep us updated on all areas of development and are always very flexible around our needs.
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Review from Nishita U (Mother of Child) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very insightful. Came away with lots of tips and useful advice. The staff is brilliant and I always see a huge improvement when anything is flagged. They go out of their way to help us and we're so happy to have found such a lovely place for our daughter to learn and grow.
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Review from H H (Father of Child) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff of the school are very good and the facilities are also good. I'm satisfied with the overall standard of the school.
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Review from D E (Mother of Child) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son, who is currently 3 years old has been attending the nursery for a year now and he really likes it. He loves all the staff and seems to know them all not only his key worker and get along well. The room are spacious, they have a lot of activities during the day and when possible, go outdoors.
He is becoming more independent and is engaging better with his peers. Food is also good and healthy, no junk. Living in the area, we were lucky to get a discount on the fees. They also accept the 15-hour funding. Highly recommend,
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Review from Jessica L (Mother of Child) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loved this nursery.


I felt he was safe and the staff were fully engaged in the children.


They supported potty training and his various milestones.


I found the staff to be loving and meeting the children's emotional needs which is very important to me.


If I had to be very

critical the only issue we had were when too many staff took vacation at the same time which my son found difficult. There were a lot of different faces covering for staff.


Overall I would recommend this nursery.

Reply from Leah Hannon, Senior Management at Partou Merchant Square Day Nursery & Pre-schoolThank you for your review. We are so pleased to hear your son loved our nursery and the staff supported your son. We are sorry you had an issue with staffing, unfortunately, when sickness happens or when the same time staff are on holiday we try our best to use the same faces each day to cover ratios. Unfortunately, this isn’t always possible. It is the policy that only 2 members of staff take holiday at the same time.
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Review from Areej A (Mother of Child) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a very good experience in the nursery. My child was difficult in many ways, but after joining the nursery he became better and more clearer, he eats well, babbling and enjoying his time, he's more social.
Thank you Merchant Square team with special thanks to my child's keyworker.
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Review from Sofiane B (Father of Child) published on 10 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really appreciate that the carers are very dedicated and always have a smile when they see my son arriving. To us, this is very reassuring. My son has progressed a lot and is always very happy when we drop him off.
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Review from S B (Mother of Child) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very kind.
My daughter has learned so much in a short amount of time
She has gained a lot of confidence and is also very happy at home after I pick her up from nursery.
Also, I think the nursery ladies are doing a great job. My daughter is always very clean when I pick her up.
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Review from K P (Father of Child) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience with the nursery. The staff are very caring. The keyworker of our baby is adorable and our son in happy to walk in the nursery every morning.
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Review from Carl R (Father of Child) published on 4 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean setting and friendly staff.
Well organised.
Great facilities for the children.
Staff attentive to children, offering plenty of encouragement.
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Review from K H (Mother of Child) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say how accomodating this nursery has been for me and my two children, who both attend. My children have developed and progressed through the year and a half they have been here. Learning and playing have helped the educational progress for them both. As well as being careful about my son's
allergies and needs. I have and will continue to recommend to friends and family in the area, as I believe all children should have the experience we did.
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Review from Raabia F (Mother of Child) published on 5 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was happy with the service, environment and support that I received while my daughter was at Merchant Square Day Nursery. I received feedback on the daily activities of my child and was given suggestions on how to help my child with her future steps. The parent app publications were fun to go through
with my daughter and the rest of the family.
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Review from E L (Mother of Child) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 2 year old son attends the toddler room and he is always so happy there. Staff members are really amazing and caring. They always put children first and do great activities with them. My son absolutely loves the food the nursery provides which is healthy too. Finally, credit to the management the
nursery is run very well! Thank you nursery team!
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Review from Lindsay L (Mother of Child) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love Merchant Square Day Nursery for its staff and welcoming community. The key workers really ensure the children are happy, engaged and learning. Staff have been excellent with my son, it is so great to see hi growth and development in only a few weeks of nursery. The staff always plan fun activities
for the children which is fun to see.
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Review from C P (Mother of Child) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with my son's development in all aspects and with the strong relationships that he has built over the last year with his nursery mates and key carers. He has a strong link with one member of staff who has played a very important role in his development and life since his very first day.
We are very grateful.
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Review from T L (Father of Child) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the development of our child at the nursery, the staff are lovely and very helpful in getting children to grow and learn.
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Review from B T (Mother of Child) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Merchant Square Day Nursery has been an amazing place. The staff are friendly, cheerful and patient with the children. They take their time to get to know and nurture the child. We are very pleased with our experience here and the progress of our child.
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Review from R P (Father of Child) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful team whom are all very caring. Our son settled in very well and we have been very pleased with the way he is progressing. Like any parents, we were very anxious at the start but now our son is so much more confident in his interaction with other adults and children.
Great operating hours
too as to allow you a bit of extra time to undertake chores.
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Current Review Score: 8.7 (8.731)

Overview of Review Score

The Review Score of 8.7 (8.731) out of 10 for Partou Merchant Square Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Partou Merchant Square Day Nursery & Pre-school is calculated as follows: ( (49 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.917 Points relating to the number of positive Reviews for Partou Merchant Square Day Nursery & Pre-school is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 5 Positive Reviews ÷ 12 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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