Partou Merchant Square Day Nursery & Pre-school

13 Harbet Road, Paddington, London W2 1AJ
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8.7 113 Reviews
  • Partou Merchant Square Day Nursery & Pre-school, London
Partou Merchant Square is a purpose-built day nursery and pre-school designed to the highest specifications, providing high-quality early years childcare and education for families throughout Paddington.

At Partou Merchant Square, every child is seen as an individual, carrying their own unique set of experiences, culture and potential. The team's role is to walk alongside them, building confidence, curiosity, friendships and a love of learning along the way.

The nursery's location within the Merchant Square residential and leisure area means early years learning extends naturally beyond the building. Daily walks around Merchant Square, along the canal and to the local post office give children meaningful opportunities to connect with their community and discover the wider world.

Indoors, neutrally decorated and well-resourced rooms provide plenty of space for imagination and learning to flourish. The Discovery Room is a particular highlight, offering a space of awe and wonder that supports sensory and physical development through exploration, movement and calm reflection. Families regularly comment on the confidence and happiness they see in their children as they progress through their time at the nursery.

The warm and engaging team places great importance on building strong bonds with both children and families, working in close partnership to ensure the best possible outcomes for every child.

If you are looking for childcare in Paddington that prioritises nurturing relationships, meaningful play and strong family partnerships, Partou Merchant Square is well worth a visit.
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Funding & Fees

Contact Partou Merchant Square Day Nursery & Pre-school to get a personalised quote.

Contact Partou Merchant Square Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 16

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:30-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Partou Merchant Square Day Nursery & Pre-school Reviews (113)

8.7

Partou Merchant Square Day Nursery & Pre-school has a Review Score of 8.7 (8.731) out of 10, based on 5 reviews in the last 2 years.
Over all time Partou Merchant Square Day Nursery & Pre-school has 113 reviews.

Overall Experience
  • 88
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  • 1
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Date Published
  • 113
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  • 5
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Reviewer Connection to Partou Merchant Square Day Nursery & Pre-school
  • 95
  • 17
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Total of 113, showing 101-113
Review from I W (Mother of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love Merchant Square Nursery, from the moment I walked in, the reception was very warm and friendly. My 2-year-old daughter has developed amazingly well and is greatly looked after and cared for by the very attentive, well-trained and caring staff. The staff are very tuned-in to each individual child
and I especially like the fact that they have a key person policy. Every day I collect my child, I get the daily feedback on her meals and activities. The staff are also hands-on on all of their reports and are even as thorough as to documenting step by step through visuals of your child's progress and that enables staff and parents to work on and adjust to make the child's development better. Much gratitude to the nurturing and care that my child receives I cannot recommend this nursery even more.
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Review from Hanan A (Mother of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Merchant Square Nursery and Pre-school is perfect. They know how to deal with children and develop children's skills. My son enjoys his day at school and I notice the difference in him every day (comes to me with new experiences). I recommend them. They are the best.
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Review from J S (Mother of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I really like Merchant Square Day Nursery for several reasons:
1. Their indoor/outdoor room is perfect for a place like London (daylight without the danger of traffic, etc).
2. The entrance is more buggy-friendly than many others I've seen (no steps, actual storage cupboard, etc).
3. Great opening
hours (7.30 am - 6.30 pm) and no term breaks
4. Very friendly staff and a great chef
Sometimes their communication is not the greatest, but I'd rather have them be brilliant with the children than be perfect office employees!
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Review from Cynthia E (Mother of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My baby turned one this week. The staff made a cake to celebrate as well as a crown. Thye shared the pictures with me over email. The staff are always so thoughtful. Not once has he cried when going to the nursery. They always welcome him with a smile and lots of cuddles which make him feel so loved.
Merchant Square is excellent caring day care.
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Review from T N (Mother of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 2-year-old son goes full-time to the nursery. He really enjoys meeting other children and loves his day care staff who are wonderful. Although English is not his first language, he learnt English words within 4 months and is perfectly integrated into the 2-3 years room.He regularly brings home drawings,
paintings or cards (New Year, Valentine's Day ...)that he made during the day and that is lovely to keep these 'homemade' drawings. Also, I have the feeling that his rhythm has been respected (nap) and that he is able to nap up to 2 hours at the nursery. The only thing I could say is that the price is high, but I believe this is a general and common case for London nurseries, unfortunately.
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Review from R K (Father of Child) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent caring staff ensures my son enjoys every day at pre-school. He wakes up looking forward to going!
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Review from M S (Mother of Child) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very Good.
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Review from Mary C (Mother of Child) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery offers excellent facilities for children to thrive and develop. It is a clean and friendly environment. Staff work collaboratively with parents and I feel that my child is benefitting from her nursery experience. I am happy and confident when going to work that my child is in a loving environment.
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Review from Keith G (Father of Child) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is always welcomed by genuinely caring people and loves school. I feel very comfortable dropping her in and think she is developing well due to good help and affection. Thank you.
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Review from Laurence G (Mother of Child) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with Merchant Square Nursery. They take great care of our 11-month-old son and have been looking after him since he was 5 months. The ladies are very sweet and loving. Our baby goes there with a smile and is always so joyful when being dropped off in the morning. The activities
are great, there are lots of toys and things to do.
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Review from Vicky C (Mother of Child) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter has been with Merchant Square Day Nursery since she was six months old. She is now nearly a year old and we cannot be happier with our choice. The staff are caring and the environment dynamic. Over the course of her care, she has become more social and eats very well. We wouldn't hesitate
in recommending the nursery to anyone.
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Review from Evelyne D (Mother of Child) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been enjoying his days at nursery since he joined the nursery in 2016 when he was 6 months old. The staff are very friendly and helpful and are doing an amazing job with all those little ones!! The activities are well diversified and adapted to the needs of the children. Very positive feedback!
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Review from Katie B (Mother of Child) published on 2 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at many nurseries I came across Merchant Sq and couldn't be more pleased. The staff were amazing at settling my 2 year old and after only 3 days she was waving me off with no tears (from either of us). The stories she tells on the journey home just confirm what a great day she has had.
Fantastic nursery with brilliant staff.
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Current Review Score: 8.7 (8.731)

Overview of Review Score

The Review Score of 8.7 (8.731) out of 10 for Partou Merchant Square Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Partou Merchant Square Day Nursery & Pre-school is calculated as follows: ( (49 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.917 Points relating to the number of positive Reviews for Partou Merchant Square Day Nursery & Pre-school is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 5 Positive Reviews ÷ 12 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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