The Co-operative Childcare Sussex University Nursery

Childcare Centre, Southern Ring Road, Falmer, Brighton BN1 9BT

The Co-operative Childcare Falmer is a £2.1 Million purpose built brand new nursery building.

It house 5 Spacious rooms catering for children from 3 months - 5 years with the latest technology, including interactive whiteboards and age appropriate resources.

Outside it has an adventure garden with tunnels, water play, slides, bike tracks and planting area.

Group: The Co-operative Childcare

Person in charge: Karen Parker (Manager)

Local Authority / Social Services: East Sussex County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 101

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.7 (maximum of 10) for The Co-operative Childcare Sussex University Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews over all time. This Average Rating is also the rating value for The Co-operative Childcare Sussex University Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.698 for The Co-operative Childcare Sussex University Nursery is calculated as follows: ( (387 Excellents x 5) + (104 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 513 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Co-operative Childcare Sussex University Nursery is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.2 positive Reviews (101 registered maximum number of service users ÷ 5). 22 Reviews ÷ 20.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 The Co-operative Childcare Sussex University Nursery has a Review Score of 9.7 (9.698)

Average Ratings

  • Excellent
    35
  • Good
    7
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Co-operative Childcare Sussex University Nursery?

  • Extremely LIKELY
    35
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    1

Reviewer Connection to The Co-operative Childcare Sussex University Nursery

  • Mother of Child
    38
  • Father of Child
    5

My son is the original velcro baby, having never left my side his whole life. We live 100s of miles from our families, so have never really had anyone else around. I was sure I would have to give up work to look after him full time as I couldn't ever imagine him settling anywhere.
I was so wrong!
The management were (and still are) ever so patient with my incessant phone calls and questions, and each and every practitioner I have encountered has a real affection for the children in their care. My son's confidence has increased beyond belief, and I feel that this is celebrated by the nursery community.
He is cared for by an extremely skilled and passionate staff, in a truly beautiful surrounding. The nursery itself is stimulating and well designed. He enjoys healthy, home cooked meals and is well rested in the peaceful sleep areas throughout the day.
This is a very reasonably priced nursery for the outstanding experience offered. I cannot imagine sending my baby anywhere else.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

We have been very impressed with the nursery and how well our child has settled there, I believe this is down to the staff and the time they take to get to know each child individually. The nursery use an app to update you on your little one's sleep, nappies, meals and observations, including photos, which is a lovely insight into their day. The surroundings are light, bright and very stimulating for the children and the staff ensure they undertake different activities too such as reading, painting, vegetable printing.
There is a strong emphasis on the children's learning and development and regular chats between parents and key workers ensure everyone is working towards the same goal. We wouldn't hesitate to recommend this nursery.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

The nursery has been wonderful for both of my daughters. My eldest left the pre-school happy, confident and prepared for school, in which she is now thriving both in her learning and socially, despite starting the school knowing no other children there. I believe the wonderful care, support and environment in pre-school was a major factor in this smooth transition.

My youngest daughter adores nursery and talks about the caring staff and the lovely friends she has met there. There is always interesting and fun activities provided, an amazing garden to play in and wonderful food (in which she always has a second serving!).

The staff are so warm, friendly and caring and show genuine interest in each child. All the children are caring and respectful of each other which makes for a kind, considerate and safe environment for them to play together. I always feel like I am leaving my daughter in safe hands in a place where she is very happy to be.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

My little boy loves going to nursery. The staff are wonderful and the facilities outstanding! I have recommended the nursery to many friends.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been at the nursery for almost 2 years now and absolutely loves it!
He has had 4 keyworkers so far and each has gone out of their way to really get to know him and create a strong bond to ensure he is comfortable when moving up through the rooms.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I find this nursery to have very friendly staff and a lovely calm atmosphere. My child has been extremely happy here for the past year and a half. Staff will focus on the individual child's needs and development to help them achieve targets and goals willingly.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery provides an ideal environment for our child. It is a safe, supportive and nurturing environment with wonderful facilities and competent and caring staff allowing my wife and myself to feel confident that our child is well looked after and helped with their development through a diverse range of stimulating activities.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My son has found it a bit difficult getting settled at nursery, his twin sister is completely fine but he is a bit upset to be away from his mum. The nursery staff have been really supportive and I feel that he is being very well cared for and will soon be settled.

The staff have been excellent, friendly and professional. Thank you.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

Amazing nursery with dedicated, hard-working staff. Communication is excellent and always kept informed with meals, sleep and nappies as well as developmental milestones. Daily activities are varied and fun, providing an environment for children to learn through play.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I have had an amazing experience with the nursery right from me signing my son up to his time there now. I never felt awkward to ask silly questions or concerned about leaving him with the amazing girls there, I get full updates on his day and progress in learning new skills and developmentally stages. Would highly recommend to others.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

Brilliant nursery. Staff who really care. My son has a really special relationship with his key worker who really brings out the best in him and he loves going to nursery because of her - thank you !

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I have 3 children and this is by far the nicest nursery any of them have been too, the building is clean and well equipped, the staff are friendly and helpful.
My child is extremely happy

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

A lovely nursery and pre-school. Deserves its recent outstanding Ofsted report. Great, recently refurbished facilities indoors and outside, and attentive and communicative staff and management. Have had our son there from 2.5 (intend to keep him there till he starts primary at 4.5) and would thoroughly recommend to other parents.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery have been so great at settling my one year old. She is so happy there! Always greeted with a smile. Thank you.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My child is happy here and the outdoor space is great, the only downside is the inflexible timing and having to pay for bank holidays.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4 out of 5

Fantastic setting - amazing outdoor space which the children use all year round.

Nappies etc and meals are all provided which takes the stress away for busy parents. My daughter has dietary requirements and it seems no issue whatsoever as all the food is prepared fresh onsite. Also, the hours being from 7.30-6.30 is fantastic. The nursery is purpose built and is always immaculately clean.

My daughter loves going, always has a lot to say about all the fun activities she has done each day. She also loves the fact the nursery has two rabbits and lots of IT equipment.

Friendly, professional staff.

Would highly recommend the nursery

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery with great facilities and wonderful kind and caring staff. My children love it. I would definitely recommend it.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

A lovely nursery with lovely facilities and great meals prepared fresh every day. My son has settled in extremely well and comes home happy and exhausted every day he goes.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I am happy with the service provided by the nursery so far. I have joined since Sept 2017. My daughter really enjoys their time there and all the activities they do together are designed to encourage her awareness and exploration skills.

Staff is very polite and willing to help and I always receive an answer from all my questions (sometimes many!) regarding my child activities and food requirements. I always talk to my colleagues at university about how excellent it is the standard of caring in the nursery.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Unlikely

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Average Rating:   4.8 out of 5

I am so happy with how well the nursery has helped my daughter settle in and feel at home and safe. Every time she changes room there is always an adjustment period, but the staff know how best to help all the children feel comfortable, and now she is always happy to go to nursery. All the staff are great, and there have been a number of staff who have really gone out of their way to build a strong bond with my daughter and encourage her. The facilities are also great, with well-designed rooms and an amazing garden.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My son has been attending this nursery for six months now and the staff there have been 100% amazing. They really supported him during his settling in, they always have a friendly smile on their face when we enter the room, the GH room which he is in always looks fantastic with age appropriate activities for him to participate in. I am aware that my child can be very emotional but his outstanding key person always makes time to settle him down and makes time to reassure me as a parent.

My son loves coming to his nursery now, he will ask for his key person in the morning and when we get to there will run straight to the doors, into the office where the management team make time to greet myself and my son. My son suffers with medical needs which the nursery have been fantastic with, ensuring it is given to him at the correct time and all the paperwork’s are up to date. I love the fact myself and husband can view his progress from home now that his journal is always up to date online.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

Me and my wife started looking for nurseries for our 10 month old son back in September 2017. The main attraction for us is that the building is purpose built therefore not a converted house with seems to be all the range in Brighton and Hove these days. We arranged a consultation visit with the co-op and the process was very simple and reassuring with initial contact prior to our visit as well as completion of security checks. When attending for the initial consultation I was immediately drawn to how positive the children responded to the day-care staff and my mind was made up from that point. So within the pre-checks to the visit and the first impressions I was aware that the most important things for me were taken care of (security, easy-communication and happy children) this was all I required to place my son here and I would recommend it to everyone!

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

This is a fantastic nursery with lovely modern facilities and an exciting outdoor area for the children to play in. The staff are friendly, helpful and knowledgeable. Children are served fresh and varied meals that are prepared on site. They engage the children in a wide variety of interesting activities. My son loves it here.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My child has settled in so well in this nursery. The expertise, professionalism and caring nature of the staff in the ladybird room is really impressive. I feel very confident that my child is cared for and stimulated and that they always have his needs in mind. The key worker is incredible at her job and I completely trust her and she is well supported by others. They always think of creative ideas to do with the children - from smelling different plants and flowers to doing vegetable planting, singing and stories. I do get an impression that communication between management and staff isn't always ideal, there are times when I think the expertise of the staff isn't respected as it should. But the management team do communicate well with parents and are always on hand to answer queries and concerns.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Lovely facilities, modern, bright and fun, and love, love the rabbits and fish in reception. The staff are very friendly. The nursery has excellent opening hours and it's brilliant that it's open year round.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4 out of 5

By and large, I would be likely to recommend, although with some issues. Pros - beautiful, helpful, welcoming installations. Staff try hard and are kind, it's very close and convenient to the University of Sussex. Cons - staff turnover rate is way too high, need to improve staff satisfaction if that is what it will take to achieve greater stability.
Some staff clearly a bit stressed and highly strung.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4.2 out of 5

Gemma Allardyce, Head of Central Operations at The Co-operative Childcare Sussex University Nursery responded to this review on 21 Feb 2017:

Thank you for your comments and your recommendation. As well as regular one to ones with all colleagues and annual reviews, we formally measure our Colleague Engagement every year by way of an anonymous survey where every colleague has an opportunity to have their say and make recommendations for things that might improve satisfaction. The results are collated externally and in 2016, 94% of colleagues from the Sussex nursery took part in the survey achieving a platinum score of 92 (out of 100). Colleague retention remains a key objective for us and we do all we can in our power to retain good people.

Diet and food are very important for my child, so it was great to know there was a chef on site every day preparing fresh healthy meals. The staff are amazing and very committed to their jobs which are great to see when you are trusting someone with your baby/toddler. At the end of the days, it's so great to be handed a day sheet. The nursery is also very good at notifying parents of any problems, such as rashes and bumps. The nursery is also very accommodating of any requests you have for your child in regards to diet etc. My daughter is often doing fun and mentally stimulating activities. I believe she is learning a lot mentally and physically, which is great to see that the nursery is not just a place to leave my child for her to be looked after while I am at work but rather a fun filled place with great learning opportunities. I would absolutely recommend this nursery - initially, I had a nanny, however, even that does not compare to how fantastic this nursery is.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our daughter always came home very happy and content. She seemed to very much enjoy her time in the nursery and is looking forward to attending again. It seemed the meals were very nutritious and filling and that she felt very safe.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son went to the Falmer Co-Op Nursery for just a few months as a pre-schooler and he absolutely flourished there.
The venue is brand new, light, and spacious. It is welcoming. The landscaped garden is amazing for the children to run around and play in.
The meals are balanced and healthy; children are well fed throughout the day.
Last but not least, the staff is absolutely fabulous. Each individual is approachable, caring, dynamic and engaging. Under their encouragement and care, my somewhat shy little boy really came out of his shell. He learnt lots of new skills, had a great deal of fun, and generally grew more social and more confident.
At first, he didn't want to go at all, but in the end, he wanted to go every day, weekends included!
As a parent, I felt confident that my son was well looked after and cared for by professional and committed people who showed him respect, who continuously encouraged him, and made his days there so much fun.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter started in October 2016 the staff were very friendly and informative and were really good with the settle in sessions and very helpful when I had to change one of the settle sessions due to sickness.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

The team we friendly and helpful and showed genuine care for our son. They communicated with us frequently with their observations of his development and interests when at nursery. The rooms were very well equipped and thoughtfully arranged to provide the perfect play environment.
I would highly recommend this nursery to any of my friends.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Our experience was fantastic! My daughter was very happy and always willing to come back. We are not joining the nursery anymore as we moved abroad, but we would be if we would have stayed in Brighton. I totally recommend it.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are amazing - caring, stimulating and fun. The building is state of the art, bboth of my children have been incredibly happy at the Sussex Nursery - they have come out with confidence and a sense of adventure.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

My little girl loves going to nursery. She has a lovely bond with her key person. The facilities, particularly the outdoors, are amazing. There's also a good range of food for her to try. I think it benefits her social skills and learning to be st nursery.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Staff were generally good but management appalling, indicated by a number of staff and parents choosing to leave nursery at this time. No qualified teacher in pre-school for a long period and no learning outcomes.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Unlikely

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Average Rating:   2.8 out of 5

My little girl has been at this nursery since she was 18 months old.
She has loved being in every single room from the caterpillars up.
The staff are friendly, helpful and very engaging.
The facilities are great and she seems to love the food and eats a lot more there than she does at home!
If I had any more children they would all be going here!

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4.6 out of 5

My Son attended this nursery for a year and I was extremely happy with his care. The outdoor facilities were amazing and there was a big focus on arts and craft. The food was freshly prepared and the daily reports very informative. They were exceptional when it came to any injuries.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4.3 out of 5

My son loves nursery, and enjoys playing in the large outside space. He had a baby brother a few months ago and is just realising that mummy goes back home with the baby after dropping him off and is struggling a bit with that but the staff in both butterflies and preschool have been excellent with him.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

The facilities at this nursery are outstanding! The outdoor play park is phenomenal and there is even a separate, smaller one for the babies.

My little girl loves the outdoor space but also gets time to develop her learning skills.

Kind and attentive staff have looked after her well.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

My child has attended the nursery from age 20 months to age 4. He is now leaving to attend school. During his time at nursery, he has been very well looked after and loved by the staff. He has always felt safe and happy at nursery and his care has been exceptional. The environment has been very emotionally nurturing and this has been the most important aspect to me.
Some of the Co-op rules about not assisting children's artwork etc are very odd and I didn't particularly agree with this, although my child didn't notice and was largely unaffected and staff took on board my comments.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Likely

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Average Rating:   4.8 out of 5

I could not fault the nursery or staff one bit, my son started from 2 years old until leaving for school and his confidence grew massively being there, the staff are amazing, he absolutely loved them.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

This nursery and the staff is the warmest educational institution i have ever been to. Not only is it beautiful structurally, the gardens, the foyer for relaxing, the spacious, fantastically designed classes, the nursery is beautiful psychologically. Need i say more? My only regret is that i do not have sufficient funds to have my two children in full time every week day!

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

This is a great nursery. I would highly recommend it and I feel extremely confident leaving my children there. The facilities are fantastic and the staff are lovely. My two girls are very happy there.

How likely would you be to recommend The Co-operative Childcare Sussex University Nursery? Extremely Likely

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Average Rating:   5 out of 5

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