Bright Horizons Carshalton Day Nursery and Preschool

Overall I have been happy with the service and care the nursery has provide, however there are a few areas that need to be reviewed and re-structured.

My child is very happy at the nursery and receives very good care from individual teachers with a great variety of activities. However, there is not enough staff in the room, particularly at drop off and pick up times. This has been the case for a very long time. Bright Horizons needs to invest more in staff and provide adequate staff/children ratio. This is the main reason for my low score for safeguarding and value for money. The nursery is not cheap and parents should be getting the required number of teachers in each room.

My nephew's progression is astounding and I put this down to his nursery. He’s been attending since he was 6 months old and now as a bouncy little toddler. The staff and management are amazing. His little bond with his key person is delightful and I love dropping him to nursery and seeing his little face light up.

I would not hesitate in recommending this lovely nursery. The staff are always happy to help and very professional. Very satisfied with every aspect.

Based on the progress of my niece/nephew, who seems to be progressing very well at the nursery, I would well recommend it. My niece/nephew happily goes into the nursery so surely that's a good sign of the care being given in parents absence. My niece/nephew has made some special little friends there which is lovely to see. There are various activities organised for the children at the nursery and my niece/nephew always looks forward to them. The staff members seem to know each child as an individual and independence seems to be encouraged as well.

I can recommend this nursery to other parents.

I am happy with this nursery. My nephew attends here and loves going in. Everybody is so friendly and everything is well organised. I would definitely recommend it.

Since my niece has been at this nursery, she has learnt so much. She will often come home and tell me about her day and what she has been learning. This week, pre-school did a science week and I was amazed at the activities that she told me she had participated in, from learning about what things are magnetic to making a volcano explode. So definitely credit goes out to the hard-working staff to make this happen. I would definitely recommend this nursery to everyone.

I’m really happy with Bright Horizons Day Nursery and very much believe in the Manager who has been within the company for years which speaks volumes. She drives high standards across the Nursery and is very approachable. If there has ever been feedback I’ve needed to give, she is extremely receptive and takes action immediately. My son has a health condition and the staff manage this very well. They become to know your child and understand their needs. I do think the outdoor space could be improved but aside from that I really can’t say anything negative. The staff are very attentive and caring and the friendships my son has formed is fantastic.

Our son has been in the nursery for 3.5 years and has flourished at the nursery. The food is all cooked in-house, healthy and interesting, the managers are always keen to have parent feedback and the school ready room has really helped him to learn and improve in all manner of ways with an exceptional teacher.

I would recommend this nursery!

Focused on child development, caring staff who are experienced and qualified. Nursery invest in relevant learning materials. Internally cooked food.

My child has spent the past year attending the nursery, he is a very energetic child and the nursery staff have done extremely well catering to his needs by providing lots of outdoor play and physical activities! On a day to day at hand over I’m always told about his day in detail by his key person. My son is quite a fussy eater and the girls are very helpful and understanding of this, the chef has also given me some ways to introduce him to foods he wouldn’t normally eat - he has come a long way from this! Would highly recommend this nursery!

This nursery is truly outstanding and we feel so lucky that our son has spent the last 4 years here.

Our son is now in the 'school ready' room and I am amazed on a daily basis at the speed at which the children are learning. My son is always happy to go into nursery in the mornings and he has a big smile on his face when he sees his key worker. He is always met with a warm welcome and asked how he is. The activities throughout the day are fun and engaging and more often than not my son tells me about his day without me having to ask him as he is so excited to tell me about what he has done.

The menu is fantastic, offering delicious yet nutritional food and the menu is clearly displayed in reception and in the children's rooms. The nursery regularly invests in new resources for the children, ensuring that the toys are fun and educational. The staff are kind and caring and the Management Team are exceptional. I would not hesitate in recommending this nursery.

I am very pleased that my daughter attends this nursery... she is always happy coming home telling me what she has learnt... she loves monkeynastix and other clubs she attends at the nursery and the staff at the nursery are always helpful and happy. I would definitely recommend this nursery.

Only negative is regular meetings where the onus is on the parents to arrange and are often missed. Please, can I recommend a parents evening and/or key workers to set meetings with parents and follow up with an email reminder so it's more formal.

I would highly recommend this nursery to others.

My baby daughter is only ten months old, so leaving her for four days a week filled me with dread. But the staff at Bright Horizons have been amazing and made me, my husband and baby feel completely at ease in making the translation to nursery.

Staff are friendly, communicative and kind. I can already see that my confident little girl is developing so quickly there. She has had all different types of food and done a range of activities including sensory and craft that I would not have even thought of doing.

Both management and staff in the baby room have gone out of their way to answer any questions and to look after our daughter. She smiles when she gets there, plays all day and when we arrive back she is content, well fed and still smiling.

I'd recommend Bright Horizons to anyone.

Bright Horizons Carshalton Day Nursery is an amazing Nursery. They care for each child individually, providing them with the best care for their suitability. My little boy is always looked after very well by the staff. They make you feel welcome and are also open to giving you advice when need be.

Overall very happy with the nursery and preschool and would happily recommend.

Our daughter has some special requirements and the nursery has been extremely diligent in meeting them. The sole improvement to be made is purely logistical and would be the addition of a later collection/closing time. Most parents work in London and it can be a struggle to get to 6pm pickup. I would happily pay up until 6:30.