Twizzle Tops Day Nursery Basildon

Partyman World Of Play, Unit 14, Repton Close, Basildon SS13 1LJ

Twizzle Tops Day Nursery has three rooms laid out to accommodate children from 6 weeks to 5 years. Also offers the amazing opportunity to experience the wonderful play centre and also a few minutes' walk the beautiful lakes and parks.

Works very closely with parents and carers and believe that all children learn through play and promote this daily, allowing children to choose their activities and promoting self independence.

Twizzle Tops Day Nursery is a very relaxed environment with a home from home experience for your child to easily adapt and feel safe and secure with experienced and motivated staff.

Group: Twizzle Tops Day Nurseries

Person in charge: Frankie Benedetti (Manager)

Local Authority / Social Services: Essex County Council

Number of Staff: 6

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 58

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Twizzle Tops Day Nursery Basildon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Twizzle Tops Day Nursery Basildon in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.906 for Twizzle Tops Day Nursery Basildon is calculated as follows: ( (184 Excellents x 5) + (19 Goods x 4) ) ÷ 203 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery Basildon is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 14 Reviews ÷ 11.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Twizzle Tops Day Nursery Basildon has a Review Score of 9.9 (9.906)

Average Ratings

  • Excellent
    17
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Twizzle Tops Day Nursery Basildon?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Twizzle Tops Day Nursery Basildon

  • Mother of Child
    14
  • Grandmother of Child
    2
  • Grandfather of Child
    1

An amazing nursery where my child is well looked after, safe and has lots of fun. Very welcoming and friendly staff.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

Such a professional, friendly nursery. My child has been going here since 6 months old and I couldn't wish for her to go anywhere better! Professional, friendly and welcoming - highly recommend!

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.6 out of 5

Heavy snow, most schools shut but the nursery has stayed open in turn letting my son sleep after a night shift. Kept updated regarding the weather etc.

The nursery has been so supportive of us as a family whilst going through a tough time.
Couldn’t have chosen a better nursery for our granddaughter.
Highly recommend.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

My granddaughter loves this nursery, the facilities are first class and the staff so friendly and attentive. She talks about what she has done at nursery every day, and we receive updates and progress reports regularly.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

There's always a great energy in the nursery led by manager and her deputy. My granddaughter loves the food, the atmosphere, story time and song time.
Her key worker makes us all very welcome it's very clean and has a real family feel. Special events like graduations are held with a great deal of effort put in by the whole team. A wonderful place.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

Twizzle Tops was the first nursery my partner and I looked at for our daughter and knew straight away that regardless of how many others we looked at she would be attending there, we just had that 'feeling'!
Even now, 9 months later, we still can't pinpoint exactly what made us love the nursery so much, the staff are amazing and our daughter loves being there. You are kept so up to date with daily activities and if your little one has had a bump the staff are straight on the phone to let you know and reassure you they are fine.
I can't recommend this nursery enough and we are incredibly lucky to have found such a place for our daughter.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.8 out of 5

5* staff. Could not get a better nursery for my child. So pleased with all. Safety, activities either play or educational, songs. They do an incredible job! Keep up!!

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

The staff are amazing, caring and loving. The surroundings of the nursery are great, they have the play centre that the children use. The nursery itself is always clean and my child was always happy there. Brilliant nursery all round.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

My son has attended Twizzle Tops for a year now, and he has come along so much since starting. My son is partially deaf and delayed in development, and the manager and his key worker have been amazing with him. They have learnt some BSL to help with his communication skills and are willing to help no matter what.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

Cannot fault Twizzle Tops. My son has come so far, being given his own one to one to help him, he has built up such a bond with her. I would recommend this nursery to everyone and never fails in the children’s needs

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.9 out of 5

Twizzle Tops is a fantastic nursery, my little boy really enjoys going here.
All the staff are so polite and friendly and I know my son is in safe hands, nothing is too much trouble for the staff and they go above and beyond to look after your child and do what's best for them.
I would highly recommend Twizzle Tops to anyone. Children are always given a variety of different foods, everything is very clean and tidy and has a very homely feel.
I think the manager and the team do a fantastic job and I wouldn't want my son to go to any other nursery.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

My son has recently joined this nursery and the staff has been so lovely, welcoming him in and helping him settle in. He loves the setting and has so much fun here! I would definitely recommend this nursery to my friends and family as I already have!

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic setting and staff. Would highly recommend to anyone looking for daycare. My son has been with the nursery since 13 weeks old and they have been fantastic throughout.
He's now almost 18 months and so happy and settled.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started at this nursery in September 2017. She had a bit of a hard time settling in at first, but she now absolutely loves it. The staff have worked so hard to make her feel settled and I can't thank them enough. The nursery is always clean and presentable, and all the staff are really friendly and approachable. They all seem to have a great relationship with the children, it's lovely to see how close my daughter has become to them all. She now asks every morning if it's nursery day. I'd highly recommend this fantastic nursery to anyone.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.9 out of 5

Love this nursery, very friendly and all staff so lovely! Food is fantastic. Great communication. Lovely and safe environment and all children seem happy! The manager is so lovely! Highly recommended to other parents x

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.8 out of 5

Took extra care to settle my little one in who took a little longer to settle. He loves spending time at the Twizzle Tops Day Nursery Basildon and is always happy playing when I pick him up. Staff are always polite, helpful, welcoming and friendly. Always good feedback of how my little one has spent his afternoon. Good choice of menu for dinner. Excellent communication between myself and the management and always receive a quick response to emails when I contact. My little one has built a good relationship with the nursery staff and although he may get a little upset me leaving I know he will be absolutely fine and is in good hands as they know exactly how to make him feel better.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   5 out of 5

My son has been going to Twizzle Tops Day Nursery Basildon since he was 18months old, he is now 3. He absolutely loves it and the staff, he learns something new every day and has come along way. The staff are so accommodating and I feel so at ease with them, it's like leaving my son with family. We have built such a fantastic relationship with the staff that it will be very sad when my son leaves to go to school.

How likely would you be to recommend Twizzle Tops Day Nursery Basildon? Extremely Likely

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Average Rating:   4.8 out of 5

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Vacancies

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Staff Profiles

No image found

Frankie Benedetti

Job Title: Manager

Joined: 2010

Description:

My name is Frankie and I am the Nursery Manager for Twizzle tops based within Partyman World of Play Basildon, I have been in post since January 2013 and was previously the Deputy Manager. I work alongside a fantastic team who are all qualified and experienced in their own child care fields. I also hold a level four in Children's Care and Development, and I am going onto study for my Degree later this year.

No image found

Courtney Key

Job Title: Deputy

Joined: 2012

Description:

Courtney Key become the Deputy Manager here at Twizzle Tops Basildon in February 2013. She joined Twizzle Tops in June 2012 as Senior Nursery Nurse holding a level 3 in Childcare and Development and worked her way up to Deputy Manager. Courtney has 6 years’ experience within childcare.
Courtney overseas both the Baby and Toddler rooms and provides support when needed to the room leaders in post.

Courtney has also attended and completed first aid, behaviour management, food and hygiene, Equality Needs Co-ordinator, Allergy training and completed level 1 safeguarding.

Courtney is often counted in ratio and enjoys interaction with the children and watching them grow and develop.