First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
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10 115 Reviews
  • First Steps Day Nursery & Pre-School Ltd, Bury
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • First Steps Day Nursery & Pre-School Ltd
  • Privately Owned

Person in Charge

  • Rachel Doyle (Nursery Manager)

Number of Childcare Staff

  • 27

Total Places for Children

  • 105

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please contact us to discuss pricing

  • 15 and 30 Government funded hours available

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

First Steps Day Nursery & Pre-School Ltd Reviews (115)

10

First Steps Day Nursery & Pre-School Ltd has a Review Score of 10 (9.970) out of 10, based on 22 reviews in the last 2 years.
Over all time First Steps Day Nursery & Pre-School Ltd has 115 reviews.

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Date Published
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Reviewer Connection to First Steps Day Nursery & Pre-School Ltd
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Total of 115, showing 101-115
Review from Amanda B (Mother of Child) published on 25 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has only attended this nursery since January 2017 and in that short space of time, his confidence has bloomed! He is so comfortable with all the staff and always comes home talking about the ladies and his friends. We love to log into ParentZone together and look at what he has been up to throughout
the day. I can't thank the staff enough for supporting me in toilet training over the last month, they have been happy in doing exactly the same as what I have been doing at home and now after just a few weeks, my child is fully toilet trained. Thanks girls! You do a fab job!
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Review from Sarah E (Mother of Child) published on 28 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend this nursery enough, my son started in January this year and he has come on so well! He used to scream and cry going in, but now he absolutely loves it. The staff in his room, dashing deers have been amazing with him, such lovely people, all the staff I have met there are really nice.
I love that I can log in on their website and see what he has been up to in the day. I have no worries whatsoever when he is there as I know he is with people who genuinely care about children and their development.
My son has struggled with his speech and at 2 when he started, he wasn't really talking at all. Now he's doing really well and I think a lot of that is to do with coming to first steps. Everyone can see the change in my little boy, he has gained a lot more confidence. I'm so glad I put him in this nursery as it truly is at a very high standard and I can't wait to see how well he develops as he moves up room up until he starts school.
Reply from Samantha Shedwick-Dudley, Manager at First Steps Day Nursery & Pre-School Ltd
Thank you so much for this lovely review. I will pass on your comments to the staff team.
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Review from Stefanie W (Mother of Child) published on 11 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the care given to my 9 month old little boy! I was so nervous leaving him but the nursery offered settling in days and made us both feel so welcome! My little boy kicks with excitement when we pull up outside and the staff are warm friendly and approachable! I am kept updated daily
via an app on his day including nappy changes and meals! I couldn't recommend the nursery enough!
Reply from Samantha Shedwick-Dudley, Manager at First Steps Day Nursery & Pre-School Ltd
Thank you for this lovely review. We aim to provide a caring environment that is filled with excitement. I will pass your lovely comments onto our Baby Room team.
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Review from Farah A (Mother of Child) published on 11 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My toddler who attends this nursery is on the Autistic Spectrum. I am extremely impressed with the way he is progressing with the support of the staff, in particular, his key worker. She is supporting and guiding my son way above what is required of her. She keeps him calm, focused and allows him to
participate according to his complex needs. She is excellent at her job. She really is an absolute asset to this nursery as are all the staff. They are all very helpful and make me, as a parent of an autistic child feel comfortable, relaxed and very grateful for the fantastic job that they do. I felt I had to post this to do justice to the work that takes place at this nursery. Well done.
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Review from Nina M (Mother of Child) published on 8 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has attended this nursery since she was 12 months old. She's now 3.5 years and it has had such a positive impact on her life. The staff at the nursery are excellent. They treat your child as an individual and with great respect and dignity. The management should be proud of how far the nursery
has come. There have been many positive changes. The management team are friendly and approachable. I have recommended the nursery to a few people and would not hesitate to do so over again. I am so comfortable with the nursery that I will be sending my 2nd child there when I return to work. This is despite the fact that it is not in our preferred location since we have actually moved house in July. I would much rather travel a bit out of my way to receive the standards of care that the setting provides.
Nursery's like this are hard to come by. The standards are a credit to all of the staff. They have a very important and difficult job to perform at times and they do it extremely well.
Reply from Samantha Shedwick-Dudley, Manager at First Steps Day Nursery & Pre-School Ltd
Thank you for your lovely review we really appreciate the time you have taken. I will pass this on to all our team.
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Review from Helena K (Mother of Child) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended First Steps Day Nursery from the age of 8 months. They have loved every minute, all the staff are friendly, caring, supportive & treat my children with love care & respect. First Steps Day Nursery always have a very flexible approach & have helped us out immensely with
being adaptable with our childcare needs.
My eldest child has required some extra help as she has some additional needs & they have been only too happy to help & support wherever possible.
We love First Steps & will miss it lots when my youngest goes to school next year.
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Review from Tereza D (Mother of Child) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can say I'm happy with the nursery. My little one going there only 3 days a week from January and finally, I can tell she's enjoying every time, at least what I can see on the Parent zone app. Girls are really nice with warming arms. They know everything that she's done during the day, what she had
for a dinner. I'm really happy with that. Only think when I was surprised when I saw picture of her outside and she had a slipper on. She has a backpack with her outside shoes and some spare clothes. I was told in the beginning the Nursery uses their spare clothes when the kids go outside, so it's been maybe a misunderstanding I guess. Other than that, I can't say a bad word.
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Review from Nicola W (Mother of Child) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has recently gone into the preschool room and I couldn't be happier. In the short time he's been in there he's never been as happy and comes into nursery all excited and waves bye bye to his daddy. The things he comes home and tells us I just know he's loving it. He almost weekly has brought
something home whether it be a cake, biscuit, painting, card or a letter he's wrote. He has learnt lots and has really come out of his shell around other adults.
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Review from Helen Y (Mother of Child) published on 28 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our son enjoys going to nursery very much and has developed a lot since he started. The food menu is good and we like that the main facilities are all on one level. Staff are friendly and the leader for our son's group is fantastic.


The only slight negative would be the changing over of the staffing,

as there seems to have been several staff changing around in the 9/10 months he has been in fantastic foxes as we are currently not too sure who the regular staff are now other than the leader - a couple of times our son has seemed to bond with a staff member all of a sudden they are swapped round.


Also, it would be nice to have the oppotunity to sit down with his group's staff and find out what he's been doing, what he's doing well with/what we could help him develop with at home (like a parents evening) as the staff are so busy during the day when we pick up/drop off it's hard to have these types of proper discussions about his development.

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Review from Natasha R (Mother of Child) published on 17 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
First nursery my daughter has gone to. She's been there since September 2016 and I couldn't be happier with this nursery. My daughter is very challenging to get near as she's so shy and doesn't go to anyone. Not even her grandparents can get near her. Yet the staff have helped her become more open with
others. She loves the staff in happy hedgehogs class. And has come far on trying new food too and in learning things ie colours, speech, sharing toys and making friends. She is two in February and is already using the toilet. She has grown so much since starting the nursery.
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Review from Hannah E (Mother of Child) published on 17 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending this nursery since September. We have pulled him out of 2 previous nurseries before starting him here due to their medicine policies. The nursery are fantastic, the staff care for my son like their own children. We get a full lowdown of his day everyday from his key worker
and they are always happy to work around our varied drop off and pick up times. They have a full online system so if someone else picks him up I am still able to see his day online. They have an excellent door system and safeguarding policy. I fully expect my son to attend this nursery until he is old enough to go the school nursery and progress nicely though different age groups they cater for.
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Review from Yvonne M (Mother of Child) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its an excellent nursery. The main plus point being the staff. The actual manager has changed a couple of times recently so cant comment on them but the rest of the staff all have great communication skills, are friendly, approachable and seem to have a genuine interest in their roles. My son loves
it there, just part time, 3 mornings a week. Cant fault them.
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Review from Millie and Oscar T (Mother of Child) published on 1 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the nursery is fantastic I have 2 children at the nursery and they love it. The staff are wonderful and helpful, management are understanding. It is a lovely nursery and is bringing new things everyday.
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Review from Amy B (Mother of Child) published on 14 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son at 5 months old started this fantastic nursery and I can't praise them enough for going that extra mile with him. He suffers from a condition known as GORD and the nursery nurses who look after him are one in a million, they've been so understanding and genuinely cared about how his health is
and how he settles at nursery. He's only been there 5 weeks now and he's actually doing so much better feeding then he does at home (one of things he struggles with). The children are treated as individuals and most importantly are treated almost like a family member. We have a friendly relationship with all the team instead of a professional one, although they are outstandingly professional on all aspects of the care they provide.
One of the things we love are the photos they take, we never feel like we're missing out on anything. As well as the app that tells us how our son has been and the things he's done day to day, painting/nappy changes/feeding etc.
Would and do recommend highly.
Reply from Becky, Deputy manager at First Steps Day Nursery & Pre-School Ltd
Thank you Amy for these lovely words. The girls enjoy their job so much and are always happy to look after the children and provide a safe exciting environment for them. We are happy that you enjoy…read more
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Review from Laura W (Mother of Child) published on 2 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a great nursery, when my youngest daughter joined the nursery at 10 months old, they made every effort to get to know her and her character. As she has moved through nursery she gained in confidence and learned lots of new things. She particular enjoyed her time in Wise Owls and likes to go
back to visit the room leader and nursery practitioner when we pick up my son.


I had no hesitation in my son starting at the nursery - he has now been there for a year and is excited to go to nursery each day. The staff in Happy Hedgehogs, particularly the nursery practitioners have really helped develop his character and have encouraged us to try things at home to help him learn new skills.


I would recommend First Steps Nursery to others, the staff make the nursery, they always say hello, are polite and get involved in various events and activities that the nursery take part in.

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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (256 Excellents x 5) + (8 Goods x 4) ) ÷ 264 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact First Steps Day Nursery & Pre-School Ltd to verify any information. View our terms and conditions. First Steps Day Nursery & Pre-School Ltd has an Enhanced Service - more info.