First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
Review Us
10 115 Reviews
  • First Steps Day Nursery & Pre-School Ltd, Bury
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • First Steps Day Nursery & Pre-School Ltd
  • Privately Owned

Person in Charge

  • Rachel Doyle (Nursery Manager)

Number of Childcare Staff

  • 27

Total Places for Children

  • 105

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please contact us to discuss pricing

  • 15 and 30 Government funded hours available

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

First Steps Day Nursery & Pre-School Ltd Reviews (115)

10

First Steps Day Nursery & Pre-School Ltd has a Review Score of 10 (9.970) out of 10, based on 22 reviews in the last 2 years.
Over all time First Steps Day Nursery & Pre-School Ltd has 115 reviews.

Overall Experience
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Date Published
  • 115
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Reviewer Connection to First Steps Day Nursery & Pre-School Ltd
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Total of 115, showing 61-80
Review from Rachel A (Mother of Child) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming to my whole family, not just my child. It is, in my opinion as a child care provider myself, a very well run nursery, with a varied menu, enjoyable activities and a caring management. My child's needs are met with a very positive approach, if issues are raised, they are
sorted. Observations are frequently done and shared with parents.
Well done.
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Review from Shaz T (Stepmother of Child) published on 20 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Through difficult circumstances a nursery place was sought and required ASAP. The management are understanding and accommodating, they offered reassurance and comfort to child and parents. Child’s development has come on in leaps and bounds and this is in no doubt down to the passion and dedication
of the staff. The environment is always clean and welcoming. No two days are the same for the children
This is definitely value for money.
Well done to you all keep it up xx
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Review from Richard W (Father of Child) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been so helpful and supportive with my daughter and myself with our personal problems regarding my daughter's mother and are so understanding.
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Review from N P (Mother of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the nursery staff that contribute to looking after my son at First Steps. His care and the levels of activities he does are fantastic.
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Review from Sarah R (Mother of Child) published on 4 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at First Steps Nursery are absolutely fantastic. My little boy seems so happy and really enjoys being there. The staff have really helped him to come along so much in such a short space of time and I feel they are so caring towards the children. I am also impressed with all of the different
activities they do with the children and how they have got my little boy involved and enjoying taking part in them, as that has often been something that he has struggled with. A wonderful nursery with wonderful staff.
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Review from Samantha B (Mother of Child) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started nursery in December. I was very nervous at first but all the lovely staff made me feel at ease. He has settled in straight away and I feel very content leaving him there.
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Review from Jordan L (Aunt of Child) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery. The girls in my nephew's room I can't fault. They are welcoming, upbeat and happy. As I walk to my nephew's room I go past the kitchen and the lunches smell delicious, and the cook always says good morning with a smile and is always happy. The activities I see in my nephew's room are
outstanding and it clearly shows as he has come on leaps and bounds since starting. 10 out of 10.
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Review from Philip C (Father of Child) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has a great time every time he visits nursery and smiles each time we arrive. He is developing fast and this shows every day.
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Review from Louise B (Aunt of Child) published on 28 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery. My nephew has settled in well, he's always happy when I drop him off. The safeguarding at this nursery is amazing as well. The staff all introduce themselves if I don't know them.
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Review from Rebecca T (Aunt of Child) published on 28 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery. Lovely staff. Healthy meals. Everyone is friendly and all the children are happy to be here.
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Review from Justine W (Grandmother of Child) published on 30 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff and management, couldn’t ask for a better nursery for my grandchildren to go. Would highly recommend.
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Review from Sarah F (Mother of Child) published on 21 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past few months, my child's development has come on so much. The new management team are amazing they have taken the time to know me and all my children not just the one that attends the nursery. They have helped me with a few concerns I have had with my child's development and have given me
great ideas on how to help her progress further. I will always tell everyone to take their child to First Steps. The new outside area is looking good. When I collect my child she never wants to come home.
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Review from Matt J (Father of Child) published on 2 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the new management team have taken over in March, you can see the positive changes that have taken place. Staff are happy, motivated and welcoming at all times. The environment is stimulating and educational. All meals are healthy and the nursery has the golden apple award, which I think is important.
Both the manager and deputy are always there to talk to if needed. The nursery keeps you up to date through email on upcoming events and celebrations. The administrator is very helpful.
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Review from Amy E (Mother of Child) published on 27 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this nursery to any parents looking for somewhere to send their child. The staff are lovely and the nursery is always clean and tidy. My little girl loves it and I wouldn’t send her anywhere else.
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Review from Ann R (Grandmother of Child) published on 20 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It clearly shows the love, attention and care that all staff put into each individual child as I have never seen a child come in upset.
When I drop my grandson off someone will always personally greet us and ask how we both are. Their safeguarding is robust. They ask you to sign children in and out,
and always ensure that passwords are given correctly before you are let into the building.
Thank you, First Steps for giving my grandson a good start in life.
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Review from Tracy D (Mother of Child) published on 16 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children love going to the holiday club. They do a variety of activities and outings. The meals are always of a good quality, healthy and of variety. The staff are always welcoming and have good relationships with both my children and both my children feel confident and comfortable with all the staff.
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Review from Jasmin W (Mother of Child) published on 15 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The girls in hedgehogs are fabulous with my daughter. She is always so happy when I pick her up and is always included with the other kids. I love that we get regular updates on the app and can see what progress my daughter makes.
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Review from Sophie W (Mother of Child) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing, caring staff. Working hand in hand with my child and I - they go out of their way to make my child comfortable, despite their difficulties. Fantastic SEND support and a lovely atmosphere.
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Review from Alma W (Mother of Child) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose First Steps after looking at several other nurseries and haven't been disappointed.


Our little boy has started in the youngest group (Cubs) and is soon moving to the next group (Hedgehogs). The staff have been preparing him by gradually increasing his time in Hedgehogs and he's already

happy to go to staff Cubs and Hedgehogs now.


The staff are very nurturing and put on themed play activities that they learn from. The staff encourage social eating where the children (even in Cubs) sit together at a tiny table and eat together (obviously with help from staff).


You can see how your little one is getting on throughout the day by logging onto the Parent Zone to see what they have eaten, nappy changes and even occasional pictures too which is nice. If there are ever any concerns about your little one the nursery call to let you know and discuss it with you.


But most importantly our little boy is happy here and we feel he is cared for. We would highly recommend First Steps.

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Review from Sophie I (Mother of Child) published on 26 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am impressed with the nursery, had a few concerns and when I spoke to management this has been dealt with straight away and I have been reassured. My child loves nursery and it has helped him develop loads. The food they serve is always healthy and a great variety. I really like the staff, they are
always happy and chatty. Policies are followed by staff and this is shown throughout the nursery from the staff's knowledge and through displays.
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (256 Excellents x 5) + (8 Goods x 4) ) ÷ 264 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact First Steps Day Nursery & Pre-School Ltd to verify any information. View our terms and conditions. First Steps Day Nursery & Pre-School Ltd has an Enhanced Service - more info.