First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
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10 115 Reviews
  • First Steps Day Nursery & Pre-School Ltd, Bury
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • First Steps Day Nursery & Pre-School Ltd
  • Privately Owned

Person in Charge

  • Rachel Doyle (Nursery Manager)

Number of Childcare Staff

  • 27

Total Places for Children

  • 105

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please contact us to discuss pricing

  • 15 and 30 Government funded hours available

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

First Steps Day Nursery & Pre-School Ltd Reviews (115)

10

First Steps Day Nursery & Pre-School Ltd has a Review Score of 10 (9.970) out of 10, based on 22 reviews in the last 2 years.
Over all time First Steps Day Nursery & Pre-School Ltd has 115 reviews.

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Date Published
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Reviewer Connection to First Steps Day Nursery & Pre-School Ltd
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Total of 115, showing 81-100
Review from Matthew B (Father of Child) published on 9 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is a welcoming environment with lovely caring staff. All the staff are friendly and will go above and beyond for you.
The nursery has recently reviewed its menus which look lovely.
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Review from Danny C (Father of Child) published on 12 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My baby has been attending first steps nursery since January and I am very happy with the care she receives. She gets very happy when we get to nursery and even tries to say 'nursery'. The girls in the baby room are amazing she loves seeing them in the mornings.
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Review from Carla D (Mother of Child) published on 10 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love First Steps Nursery. Reasonably priced (best prices in the area). The app is a brilliant idea as I am kept up to date as to what my daughter has eaten, when her nappy was changed and what activities she is doing and the staff also upload photos of her. All the staff are friendly, nursery is secure,
clean and there are plenty of activities for the children. The food looks and smells amazing and has taught my daughter to try and like so many different things. I definitely feel relaxed when my daughter is at nursery. I have recommended this nursery to many people.
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Review from Victoria F (Mother of Child) published on 3 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended this nursery since they were 6 months old. My eldest now uses the afterschool and holiday club.
The staff are brilliant, kind, caring, loving and professional. Every day they give you a full rundown on everything they have done, meals, and activities. My children love
the staff there and are always hugging them and my youngest tells me that her teachers are her best friends. The admin manager is brilliant and takes on an active role in the nursery and doesn't restrict herself to sitting in an office as she was once a nursery nurse, then room leader within the nursery. All the staff there are truly brilliant. The other stand out staff member is another teacher, who always has the best outfits for dress up days, takes charge of decorating the nursery for events and does the best 'frozen style' plaits. The nursery is excellent and provides quality care. I have recommended many times to people and will continue to do so.
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Review from Jodie L (Mother of Child) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely nursery with lovely staff. I had trouble moving my car and a nursery teacher was unbelievably helpful!
My daughter goes to this nursery 3 days a week and we haven’t looked back since she began here as an 8-month-old baby!
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Review from Danielle R (Mother of Child) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves coming to nursery. The staff are very welcoming and friendly.
I feel she has come on leaps and bounds in all areas of development. I would definitely recommend First Steps Day Nursery.
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Review from Shannon L (Mother of Child) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 2 sons who attend First Steps Nursery, my youngest having very high sensory needs. The staff and management have gone out of their way to ensure he feels as comfortable as possible at nursery, even by buying new equipment to cater for his personal needs and requesting extra training to learn
more about children with Autism/sensory need. As a mother, I feel completely at ease knowing my sons are in an excellent nursery which is more than 100% dedicated in our children's well being and needs. Both my sons have come on massively since being at First Steps Nursery.
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Review from Paul B (Father of Child) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to say how amazing everyone has been. They have been very supportive and accommodating in what has been a very difficult time.
I cannot praise everyone enough for their support and understanding, I would recommend the nursery to anyone.
Reply from Trudie Lees at First Steps Day Nursery & Pre-School Ltd
Thank you for your review and your kind words they are much appreciated.
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Review from Tyler L (Father of Child) published on 8 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have 1 child at this nursery and the difference in quality compared to the last is outstanding.
Our child had difficulty with his speech and behaviour and being at First Steps, has really settled him and they've really nurtured his development in the last month.
He's speaking more, being kinder
and learning new concepts all the time and really getting him to actually engage.
I'm really impressed with the overall quality and most importantly communication with this nursery.
Outstanding staff.
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Review from Phil (Father of Child) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves going to First Steps Day Nursery. The staff are brilliant with him and you can tell they really care about the children. They give useful feedback when I see them in person and detailed reports about his day via the app. The management are also very friendly and understanding. He's learning
and developing at a fantastic rate by attending.
Reply from Samantha Shedwick-Dudley at First Steps Day Nursery & Pre-School Ltd
Thank you so much for your lovely review. I will pass on your review to our staff.
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Review from Nicola H (Mother of Child) published on 20 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to First Steps, my once introvert, shy toddler at a previous nursery, is now a bubbly sociable "big girl" who skips into nursery (literally) and has lots of friends. This is down to the hard work every single staff member puts in here. They have not pushed her, they have just provided her with
encouragement and given her the confidence she needed! On pick up, the staff give the parents the individual time to tell you stories of your little one's day! I am one very happy Mummy! Thank you to all of you for making such a huge difference!
Reply from Samantha Shedwick-Dudley at First Steps Day Nursery & Pre-School Ltd
Thank you for your lovely review we are so pleased that your little one really enjoys her time here at First Steps. I will pass on your kind comments to our staff.
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Review from Kevin (Father of Child) published on 13 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery with great staff.


All massively helpful and welcoming and my son loves it when he attends twice a week.


Highly recommended.

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Review from Jo A (Mother of Child) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at First Steps Day Nursery are amazing. They are all friendly and approachable and they will do everything within their power to accommodate you and your child.


My son is thriving at the nursery and he absolutely loves it. It is a very homely environment, his welfare is of paramount importance

to staff and he is coming along so well. The care he receives is second to none.


I have recommended and will continue to recommend the nursery, to friends and family.

Reply from Samantha Shedwick-Dudley, Manager at First Steps Day Nursery & Pre-School Ltd
Thank you so much for this amazing review. I will pass on your kind words to our team.
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Review from Alice W (Mother of Child) published on 7 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child had never been to nursery before and so he struggled to settle in at first, this really worried me but the staff were so supportive and reassuring. They let me do as many settling sessions as I wanted until I felt happy about leaving him. They did their best to distract him, tried lots of different
tricks and things to keep him happy and this made me feel so much better. Now he absolutely loves coming and has a great bond with the staff in his room. I could not be happier with the care that he gets whilst I am at work. They are always posting pictures of what he has been up to on the app, so I can see all the fab activities he gets to do!
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Review from Ashleigh (Mother of Child) published on 19 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children who who attended First Steps for the past 4 years. There has been a changeover of ownership and management in this time which was unsettling but I can honestly say it has gone from strength to strength and is a fantastic nursery. It is led by an extremely focused and friendly management
team who have an open door policy which is great as you can pop in on your way to or from work. Nothing is too much trouble and any query is dealt with quickly. All staff are outstanding with the children and feel like personal friends as the years have gone by. There is always something going on from visiting fire stations to bringing your grandparent in and there is a pleasant atomosphere. I can go to work safe in the knowledge my children are happy and being cared for as well as they were if they were at home. They are shown lots of love and care which is so important to me. The food is always fresh and cooked from scratch and has lots of variety. I would definitely recommend
Reply from Samantha Shedwick-Dudley, Manager at First Steps Day Nursery & Pre-School Ltd
Thank you so much for taking the time to write this lovely review. We hope to create a warm, friendly and welcoming environment for everyone who attends First Steps and it is nice to know you and your…read more
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Review from Emma (Mother of Child) published on 18 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my sons enjoy their time at nursery. My three year old has a great relationship with the staff in his room and looks forward to seeing them in the morning. He has also made some lovely friendships with a few of the children in his room and loves playing with them.
My 10 month old has recently
started at First Steps Day Nursery, at first he was having trouble settling in, however, the staff in his room have been really good and he now loves going in and seeing their friendly faces.
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Review from Alexis W (Mother of Child) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been attending this nursery since July and I couldn't be more happier. After viewing a few nurseries in the local area I decided to bring my child to First Steps because of the homely feeling it has. I feel like my child is cared for on daily bases just as well as myself which makes me
feel reassured whilst I'm at work. When I ring the nursery during my dinner break the manager and deputy manager are helpful and put me through to someone in my child's room. The office has an open door policy so if I have any queries they are always happy to help. The foods that are on the menu are well balanced and my child really enjoys these, I like that the nursery offers some meals which are vegan and everything is made fresh there because I know they are not full of foods that are harmful to my child. The nursery uses an online system called parent zone which myself and my wife access throughout the day via an app on our phones, this is updated with what he's been doing during the day.
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Review from Alana E (Mother of Child) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Daughter attends the holiday club here, the staff are warm and welcoming, and the level of care is exceptional.
I would recommend the nursery 100% to family and friends
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Review from Natalie W (Mother of Child) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending here since September 2017 & she absolutely loves it. All of the staff are amazing, I have never had any issues or concerns at all. The staff in the preschool room are lovely & my daughter has fitted in perfectly & is coming on brilliantly. I also think the value for money
is fantastic in regards to the opening hours & what is provided within this price. I can not recommend this nursery enough!
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Review from Stephen H (Mother of Child) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to begin...
As a first-time mum putting my 9-month-old baby boy into nursery was a daunting experience, even though I understand the importance of the early years to children's development it was still quite scary. Anyway, one month down the line, my little boy absolutely loves it and so do I.
I'm already seeing the change in his confidence, his independence, the way he is with other children and his development is coming along great! The ladies who look after my boy in Cubs and Hedgehogs are fantastic, you can see the genuine care and affection they have for him and the real bond they have :). I'm really looking forward to seeing him progress through the nursery and feel totally comfortable leaving my boy in such great hands.
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (256 Excellents x 5) + (8 Goods x 4) ) ÷ 264 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact First Steps Day Nursery & Pre-School Ltd to verify any information. View our terms and conditions. First Steps Day Nursery & Pre-School Ltd has an Enhanced Service - more info.