First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
Review Us
10 115 Reviews
  • First Steps Day Nursery & Pre-School Ltd, Bury
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • First Steps Day Nursery & Pre-School Ltd
  • Privately Owned

Person in Charge

  • Rachel Doyle (Nursery Manager)

Number of Childcare Staff

  • 27

Total Places for Children

  • 105

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please contact us to discuss pricing

  • 15 and 30 Government funded hours available

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

First Steps Day Nursery & Pre-School Ltd Reviews (115)

10

First Steps Day Nursery & Pre-School Ltd has a Review Score of 10 (9.970) out of 10, based on 22 reviews in the last 2 years.
Over all time First Steps Day Nursery & Pre-School Ltd has 115 reviews.

Overall Experience
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Date Published
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Reviewer Connection to First Steps Day Nursery & Pre-School Ltd
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Review from Rachel W (Mother of Child) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always so warm and friendly when welcoming you into the nursery. My son (9 months old) has been there since he was 6 months old and his face just lights up every time that door opens and he sees the girls. He gets so excited and they all make such a great team looking after him. I wouldn’t take my children
anywhere else. My daughter went here as well and she didn’t want to leave. It has just amazing staff and ultimately an amazing nursery. Thank you for all you do.
Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd
Thank you for such wonderful comments! We are so pleased that you are happy with everything we do. It is a pleasure looking after your amazing little boy!
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Review from Shaheen S (Mother of Child) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started First Steps Nursery in April and I am so pleased I chose to send her to this nursery. The staff are absolutely brilliant, always happy to answer any questions and constantly kept me updated. Even when I was constantly calling to check up on her. It was a very anxious time as my daughter
had never been with anyone but me for a whole year but they were so great with her and reassuring to me and put me at ease. In a matter of a few weeks, I can see she has come leaps and bounds and has quickly settled in, she now reaches out to the staff to go to them on drop-offs. There are new activities every day and they have brilliant facilities. The staff went at my pace and even offered extra settling-in sessions. They are very quick at responding and provide so many updates on the app. I can’t thank the staff enough for how loving they have been to my daughter.
Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd
Thank you so much for your lovely review! We are so glad you are happy with everything we are doing for your precious little one, we definitely agree that she has settled in superbly!
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Review from Jessica T (Mother of Child) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with First Steps Day Nursery & Pre-School Ltd. My son always has lots of different activities to do and a wide variety of food. There is also a great outside space for him to play outside. The staff are very friendly and caring. My little boy is still trying to get used to going to
nursery but when he is there he is very happy and learns so much.
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Review from Alanah W (Mother of Child) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended this nursery since April 2023 and I couldn’t be happier with this setting, this nursery makes you feel happy leaving your child with loving and caring members of staff. My child comes home telling me about all the things they have played with and all the different resources they’ve
explored. This is a very family oriented nursery and I have felt supported if there was any worries or concerns.
The management also take time to come and have conversations with parents also greeting them at the door to let the children in. This nursery also does an online portal so you can see what your child’s been doing as well as what that have been eating. This is the best nursery I’ve found and forever will chose this nursery in the future.
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Review from Brenda J (Mother of Child) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing, friendly, my son loves to be at nursery. He can do things he loves and the environment is absolutely great. Our boy has been since last year but he has developed so much and he can't wait to be in nursery. The security they have in place is excellent as a parent when he is there
I am rest assured he is 100% safe and in good hands thank you so much for enforcing that security check when needed. Because of that happiness he's got we added another day for him and he is absolutely happy. The nursery is very specious which makes it so amazing when it comes to learning, the outdoors, marvellous, and exploring just fab. He can now eat nearly anything that's how good the food is, loads of fruit and veg also we parents get to know the menu of the month in advance. What he has eaten how much etc. They put pictures on every day and a timeline of his day. Thank you everyone at First Steps, you are making his time there so enjoyable.
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Review from Nicola W (Mother of Child) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot compliment First Steps Day Nursery & Pre-School enough for the childcare they offer. From the minute myself and my husband visited we knew it was where we wanted our daughter to attend. The staff were so friendly and the children were all so happy. Our little one has been attending for 4 weeks
now and she has developed so much in just a short space of time. The staff are so in tune with her, they know her routine, her likes and dislikes and they know when she just needs a cuddle. When we drop her off we know she is safe, happy and enjoying herself. The staff keep in touch during the day using their app to update us on her sleep, her meals and her nappies. They put pictures on each day of what she has done. The nursery offers a great selection of home cooked food and our little one has eaten such a variety of fresh fruit and vegetables since she has been there. She plays outside and inside and each day has something new to look forward to! Thank you to everyone who is making this journey an enjoyable one for her!
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Review from Jade D (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 3-year-old has been attending First Steps since he was one in Happy Hedgehogs. We initially had a tour of the nursery and didn't need to look elsewhere; they took time to do two visits (Covid) to ensure both myself and my partner could see the nursery. The facilities are amazing, there are always
amazing setups for the children to play with. We've had some struggles with our little man both at nursery and personally, and the staff have always been supportive and great and giving us advice, especially in relation to behaviour. They also ensure they are consistent at nursery with routines we follow at home, which really helps our little man as he can be very emotional at times. The food menu is also brilliant; they cater to our little man who has smaller portions as he doesn't like being over-faced, again a suggestion from them to help support his eating. We can drop him off knowing he'll be well cared for, and we would absolutely recommend it to any parent requiring nursery care.
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Review from R L (Mother of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son loves attending nursery on his set days which takes the load of a working parent knowing your child is happy. Very friendly staff and they all seem to get involved with the children to ensure its a safe and clean environment. My favourite part is the app as we can see each day photos of my son
in nursery, what he has eaten and what activities he has completed in the day. Very impressed!
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Review from Gemma L (Mother of Child) published on 8 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The guys at First Steps are honestly lovely, my son can be somewhat difficult at times and I worry a lot about him and they have never once made me feel like I'm asking too much! They are patient and polite with a real family feel running throughout the daycare! I absolutely love the app they provide
daily updates on your child such as what they have and haven't eaten, photos of them playing, nappy changes a little bit of everything!
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Review from Danielle E (Mother of Child) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love this nursery! They work fantastically as a team and my child has bloomed since starting there two months ago, he really enjoys it and never likes to leave. This is by far the best nursery I have ever witnessed and I will choose this nursery for each of my children in the future. They
work at a high standard and the nursery itself is clean, safe, very well presented and organised for the development of the young children.
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Review from Molly N (Mother of Child) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending First Steps since January 2022. This has been the third nursery we've sent him to due to the others not being a perfect fit. When my son started he could only say eight clear words at the age of 3, had a severe developmental delay and was still in nappies. In the space of ten
months my son is now on track in all areas of the Early Years Foundation Stage, the nursery has helped me get speech and language therapy in place, and my son can say clear sentences and have a conversation with me. They've supported me with behaviour management and toilet training and my son is nearly completely out of nappies, something we didn't see being a possibility months ago. I can't thank this nursery enough for all the support, effort and opportunities they've provided for my child.
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Review from A M (Mother of Child) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff go over and beyond for each individual child and their needs. I've had personal issues with my eldest who has been attending the nursery since January 2020, and the staff have helped me with the personal issues and their continuing support. Fantastic setting and all the information given to
you via pick up on how your child's day has been is amazing. Some days can be challenging but I wouldn't have picked a better nursery setting for my eldest to be in. I'll be sending my youngest next year after her 2nd birthday.
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Review from Gillian W (Mother of Child) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking for more consistent childcare and learning for my son and when I went to visit the nursery, I felt at ease right away, the manager showed me round and allowed me to take it all in. I was amazed by the facilities and space that they have. All the staff are so friendly and it has a family
atmosphere and I am really happy that I have chosen First Steps Nursery for my son. My son has been so happy to go in and that makes me so much more confident in him spending his time there!
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Review from J S (Mother of Child) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had both our son and daughter in First Steps Day Nursery. Our son is now at school but started at the age of one. I was nervous about putting him into a nursery so young. We looked at four nurseries before visiting First Steps. The staff made us feel very comfortable leaving him in their care
and he loved going there from day one. We moved a couple of years ago to a different area and changed nursery as the drive was long. After three months of having our son in the new nursery, we did not feel like our son was looked after in the same caring way and quickly changed back again. We both felt that even with a fairly long drive back and forth it was worth having him at First Steps Nursery. I would recommend first steps nursery to anyone as the staff are caring, and professional and will always communicate with us if any concerns. We have only had really good experience with this nursery.
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Review from G H (Mother of Child) published on 23 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both children are with this nursery and we would highly recommend them. They have been really helpful and flexible with work patterns and always make sure they do the best they can to make sure they can meet our requests. Our children are always so happy to go to nursery and are always excited when
they see the nursery and the staff. We are always kept up to date with everything that happens at nursery from what they ate to how their day has been. The two years we have been with them so far they have been fantastic!
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Review from Vicky C (Mother of Child) published on 23 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn’t recommend First Steps enough.
Both our children have been through the nursery and have both been really happy and confident there.
Staff are always friendly and enthusiastic on drop off/collection and the app is updated throughout the day so we can see what they have done throughout
the day before pick up time.
We know they are always in safe hands and are going to have a great day when we leave them in the morning.
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Review from Kirsty H (Mother of Child) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
First steps nursery has been a part of my daughter's life since she was 8 months old, she’s now 4 years old, and I’ve always felt happy leaving her there and my daughter is also happy to be going. The manager is lovely and very helpful, and so are all the other staff. The nursery is clean and very welcoming
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Review from Rebecca B (Mother of Child) published on 5 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you step through the door of this nursery, you feel part of the family. Not only do they welcome my son daily with big smiles they also welcome my eldest each day and ask about his day (he's in school). My little boy started with a number of medical needs and the staff at the nursery
have been fantastic and very supportive, even when new medical issues have presented the staff have been so reassuring and made me feel confident and comfortable leaving my son in their care.
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Review from H R (Mother of Child) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with First Steps and both our children currently attend. The manager is really hands-on and always knows what has happened with all the children which are reassuring. I’ve been particularly impressed with how the preschool room has helped my son with fussy eating habits, they’ve
been so patient and encouraging with him. Both our children love attending and eat a really varied and balanced diet there, with plenty of outdoor play. The nursery is also very clean.
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Review from C A (Mother of Child) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really pleased we chose First Steps Nursery for our daughter. There is a warm, friendly environment and the staff go above and beyond to care for the needs of every child. Staff plan a range of engaging activities every day, linking to the 7 areas of learning and development in the EYFS and we've
been impressed at how quickly staff have identified the activities our daughter enjoys. Communication with the nursery is excellent. Thanks to the hard work and dedication of the staff, she has settled in well and seems to really enjoy her time there.
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (256 Excellents x 5) + (8 Goods x 4) ) ÷ 264 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact First Steps Day Nursery & Pre-School Ltd to verify any information. View our terms and conditions. First Steps Day Nursery & Pre-School Ltd has an Enhanced Service - more info.