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Norfolk House Nursery - Norfolk Road

3 Norfolk Road, Edgbaston, Birmingham B15 3PS
Norfolk House Nursery - Norfolk Road Logo
Norfolk House Nursery - Norfolk Road logo
Our son loves nursery, and in particular the wide range of extracurricular activities on offer.Kate(Mother of Child)
Norfolk House Nursery - Norfolk Road, Birmingham
a safe, stimulating and caring environment.Nuala R(Mother of Child)
Norfolk House Nursery - Norfolk Road, Birmingham
Norfolk House Nursery - Norfolk Road, Birmingham

Norfolk House Nursery provides full-time and sessional day care for children aged three months to four-years-old, within a spacious Victorian house, that is situated close to Norfolk House School.

A team of skilled and professional childcare staff offer children the opportunity to spend all of their time learning, supporting them in a carefully developed learning environment. Staff work together ensuring that children are safe at all times as they learn and...  

Funding & Fees

Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.

Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.

Contact Norfolk House Nursery - Norfolk Road to get a personalised quote:

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

Yes

Group/Owner

Person in charge

  • Jamila McDonald (Nursery Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 58

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 07:00-19:00
  • Tuesday 07:00-19:00
  • Wednesday 07:00-19:00
  • Thursday 07:00-19:00
  • Friday 07:00-19:00

When Closed

  • Bank Holidays

Parking

  • Car park at the front of the Nursery.

Norfolk House Nursery - Norfolk Road Reviews (180)

9.9

Norfolk House Nursery - Norfolk Road has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years. Over all time Norfolk House Nursery - Norfolk Road has 180 reviews.

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Review from Richard V (Father of Child) published on 20 April 2026 Submitted via Website
Overall Experience

As a parent of a four-year-old girl, I've been genuinely delighted with our experience at this nursery. The outdoor space is one of its greatest strengths - it's spacious, engaging, and encourages children to explore and connect with nature every day. My daughter especially loves the forest school sessions, which have helped her grow in confidence, curiosity, and independence. She always comes home excited to share what she's learned.

The meals are another real positive. They're nutritious, varied, and thoughtfully planned, giving me peace of mind that she's eating well and trying new foods in a supportive environment. It's been wonderful to see her develop healthier habits.

What truly sets this nursery apart is the staff. They are consistently friendly, caring, and attentive, creating a warm atmosphere where children feel safe, valued, and eager to learn. Their communication with parents is excellent, and it's clear they genuinely care about each child's wellbeing.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your lovely review We're so pleased to hear how much your daughter is enjoying her time with us, especially our outdoor space and Forest School sessions-it's wonderful to see children grow in confidence, curiosity, and independence through these experiences.

We're also...  

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Review from M N (Mother of Child) published on 20 April 2026 Submitted via Website
Overall Experience

We've had such a positive experience with this nursery. The personal, individual care they give each child really stands out - it's clear they take the time to understand what every child needs. The extra activities are a huge bonus and our child absolutely loves them. There's always a lovely, welcoming atmosphere, and the staff are consistently friendly, approachable, and full of warmth. It's a place where children feel happy and supported, and we're really grateful for the care they provide.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with us. Providing personalised care and creating a warm, welcoming environment for every child is at the heart of what we do, so it means a lot to know this has been felt by your family. We're...  

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Review from Chris L (Father of Child) published on 31 March 2026 Submitted via Website
Overall Experience
Choosing a nursery is a big decision, and we genuinely couldn't have picked better.
Both of our kids have gone here, which says everything. From day one it's felt warm, welcoming and safe. The team really care and take the time to understand each child, which makes such a difference.
They've supported us at every stage, most recently with potty training, which they handled with real patience and reassurance.
The kids have loads of fun, come home full of stories, and you can see how much their confidence grows.
Communication is great, and you always feel like your child is in safe hands.
It's more than just a nursery, it feels like a proper community.

We feel really lucky to be part of it and wouldn't hesitate to recommend it.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your wonderful and heartfelt review. We're delighted to have cared for both of your children and to hear how positive your experience has been from the very beginning.

It's lovely to know you feel supported at every stage, especially during important milestones like potty...  

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Review from Harveen K (Mother of Child) published on 31 March 2026 Submitted via Website
Overall Experience
Both of my children have attended Norfolk House Nursery, so we have been part of the NHN family for 6 years now. It truly is a family, with staff treating children and parents with unconditional care and support.
They have always been so kind and caring towards our children, always going the extra mile to make our children happy. We have been able to approach staff freely for assistance or guidance and they will always help!
We feel confident sending our children to Norfolk House and we trust they are happy and progressing in this setting. So much so that my now 7 year old always wants to go back and see the staff.

Thank you Norfolk House Nursery for helping to support and educate our children and playing a vital role in shaping who they become!

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your wonderful and heartfelt review. We're incredibly grateful for your continued trust over the past 6 years and are so proud to be part of your family's journey.

It means so much to hear that you feel the sense of care and support we strive to provide, and that both of your...  

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Review from Anisha P (Mother of Child) published on 31 March 2026 Submitted via Website
Overall Experience
My Son started at this nursery in September 2024 and I can honestly say it was the best decision I ever made. The progress he has made and the young boy that he is developing into is all down to the wonderful staff and environment at Norfolk House Nursery.

The site is always clean and a very good range of foods are given to the children. The range of activities and learning skills are vast and diverse, there is something to suit all. The staff are friendly and always approachable and attentive to every need. Management are fantastic and happy to listen and solve any queries promptly. As a parent I do not feel any nervousness or worry about leaving my child in the care of this nursery. I highly recommend this nursery to all parents wishing to send their children to nursery

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your fantastic review. We're delighted to hear how happy you are with your son's progress and development since joining us.

It's wonderful to know you value the care from our team, the environment we provide, and the range of activities and experiences available. We're...  

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Review from Monique P (Mother of Child) published on 31 March 2026 Submitted via Website
Overall Experience

We couldn't be happier with Norfolk House Nursery. The staff are truly exceptional -warm, attentive, and genuinely invested in each child's development. Both my son and daughter have attended since they were just 9 months old, and it's been incredible to watch them grow in such a nurturing and supportive environment.

The team goes above and beyond to create a safe, engaging space where children can build confidence, learn new skills, and form strong relationships. Communication with parents is excellent, and it's always reassuring to see how much care and thought goes into each day.

My children have absolutely thrived here, and I'm so grateful for the positive impact Norfolk House has had on their early years. I would highly recommend it to any parent looking for a loving, professional, and inspiring nursery.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your wonderful and thoughtful review. We're delighted to hear how both your son and daughter have thrived with us since such an early age, and it's been a pleasure to support them as they grow in confidence and build strong relationships.

Your kind words about our team,...  

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Review from Abdallah S (Father of Child) published on 31 March 2026 Submitted via Website
Overall Experience

Our experience with this nursery has been overwhelmingly positive, and we feel confident entrusting the care of both our toddler and baby to such a nurturing environment.

The facilities and outdoor space are a real highlight. The spacious garden offers a fantastic play area where children can explore safely, and the addition of forest school sessions encourages curiosity, independence, and a love for nature from an early age. It's wonderful to see both of our children benefiting from outdoor learning in such a thoughtfully designed space.

In terms of learning and development, the nursery strikes a perfect balance for young children. There is a strong emphasis on sensory play, rhythm time, and interactive activities, all of which are age-appropriate and engaging. These experiences have clearly supported our toddler's confidence and social skills, while also providing our baby with gentle stimulation and early developmental support.

The resources and equipment are varied, high-quality

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your wonderful review. We're delighted to hear how positive your experience has been and that both your children are thriving in our care.

It's lovely to know you value our outdoor spaces, forest school, and the range of activities we provide to support their development....  

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Review from Kiran B (Mother of Child) published on 27 March 2026 Submitted via Website
Overall Experience
I have had 3 children all who have attended NHN over the span of the last 10 years and my last is due to leave very soon and i can say hand on heart i'm going to miss all the staff who have looked after my children like they were there own. NHN is like a family and they truly care about each individual child catering towards there individual needs. They go above and beyond constantly and i love the fact that staff are always celebrated for their amazing work. NHN has given me peace of mind. Education through play has also played a massive part on ensuring my boys have been ahead at school.

Thanks to an amazing team x

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your heartfelt review and for trusting us with your children over the past 10 years. It truly means the world to us to have been part of your family's journey.

We're so grateful for your kind words about our team and the care we provide. Knowing you've felt that sense of...  

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Review from Lucy M (Mother of Child) published on 27 March 2026 Submitted via Website
Overall Experience

Feel like I don't need to say much other than it is totally brilliant! Our daughter is so well looked after, often for very long days thanks to the extended hours and absolutely thrives attending Norfolk House Nursery! The staff go above and beyond, she eats really well there and particularly enjoys the extra activities of ballet, rhythm time and forest school. She often asks for her favourite members of staff at home and is very chatty about what a great day she's had with her friends. You will have no regrets choosing this nursery, we are so pleased we did, it is first class!

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your fantastic review. We're delighted to hear how much your daughter is thriving and enjoying her time with us.

It's wonderful to know she loves the activities, her friendships, and feels so connected to our team. Your kind words truly mean a lot, and we're so pleased you chose Norfolk House Nursery.

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Review from Trusha K (Mother of Child) published on 27 March 2026 Submitted via Website
Overall Experience

We have had a wonderful experience with Norfolk House. My daughter has been there from babies and is now in preschool. The staff are so friendly, they look after her so well and she really enjoys her time there. The nursery is like a small community and it's the passion of the staff that makes it a wonderful place.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your lovely review. We're delighted to hear your daughter has enjoyed her journey with us from babies through to preschool.

It means so much to know you feel the sense of community we strive to create, and your kind words about our team's passion are truly appreciated.

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Review from P C (Mother of Child) published on 26 March 2026 Submitted via Website
Overall Experience
My husband and I have two children at Norfolk House nursery and I cannot thank the staff enough for the level of care they offer.
The staff members are simply exceptional, they always go above and beyond.

I couldn't even imagine sending my children anywhere but Norfolk House, it's honestly 10/10.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

We're so pleased to hear how happy you are with the care your children receive.

Your feedback means so much to our team, and we truly appreciate the trust you place in us. It's a privilege to care for your children and be part of their early years journey.

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Review from Babita A (Mother of Child) published on 20 March 2026 Submitted via Website
Overall Experience

My son started at Norfolk House Nursery 2 years ago and it's the best decision we made. He has transitioned from babies to pre-school so well. The team are absolutely brilliant, at every stage, very caring and attentive, always going above and beyond. He loves going to nursery and being involved in the day to day activities, we talk about his day on the way home and he's always so happy about what he did. We are very grateful for such a brilliant team.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road
Thank you so much for your kind and thoughtful review. We're delighted to hear how well your son has settled and progressed through each stage with us.

It's wonderful to know he enjoys his days, especially sharing his experiences and activities with you. Your kind words about our team truly mean a lot, and we're so grateful to be part of his early years journey.

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Review from Lisa L (Mother of Child) published on 16 March 2026 Submitted via Website
Overall Experience

Such a fantastic nursery. All of the staff are so friendly. Our son settled in so quickly and has genuinely bonded with his carers. Fabulous outdoor space and we also love the fact they arrange day trips out for the kids. Would definitely recommend!

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you so much for your lovely review. We're delighted to hear that your son settled in so quickly and has built such a strong bond with the staff.

It's great to know you appreciate our outdoor space and the trips we organise for the children - we love creating fun experiences for them to explore and enjoy. Thank you for your kind recommendation and for being part of our nursery community.

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Review from Chris J (Father of Child) published on 11 March 2026 Submitted via Website
Overall Experience

Norfolk House Nursery is an outstanding provider of care for our daughter (21 months old). Our older daughter also attended from baby room all the way through pre school and both the facilities and staff are first class. The team genuinely care for the children and every time I leave my daughter there, I know she is going to be safe, happy and nurtured by attentive, well trained people. She also eats really well (sometimes better than she does at home!)from a great menu. The activities are brilliant - including baby sensory and ballet through well vetted external providers and the garden and forest school is a massive plus that you don't get at every childcare provider

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road
Thank you so much for your wonderful review! It means the world to myself and the entire team to hear such kind words from a family who has been part of our community for so long.

We are absolutely delighted that both of your daughters have had such a positive journey with us, from the baby room...  

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Review from S K (Mother of Child) published on 11 March 2026 Submitted via Website
Overall Experience

Great nursery, staff genuinely care and do their best for the children. Staff are great at keeping children busy to support their development with lots of varied activities, including trips, outdoor play etc. The care is centered around the childs' needs which is amazing to see! Thanks NHN!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you for your feedback! We are committed to constantly evolving to ensure children and families have the best possible experience. If you have any suggestions for improvement, please feel free to reach out to our management team.

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Review from Natalie W (Mother of Child) published on 10 March 2026 Submitted via Website
Overall Experience

Both of my children attend Norfolk house nursery on Norfolk Road. My children absolutely love it here! The staff provide a safe environment and provide excellent opportunities for learning and creativity so that my children reach their full potential.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk Road

Thank you for your kind review. We're so pleased to hear that your children enjoy their time at Norfolk House Nursery. Providing a safe, stimulating environment where children can learn, explore and reach their full potential is very important to us, so your feedback means a lot to our team.

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Review from Jimmy H (Father of Child) published on 5 March 2026 Submitted via Website
Overall Experience

We couldn't be happier with our experience at this nursery! From the very first visit, the staff made us feel welcome, supported, and completely confident that our child would be in safe, caring hands.

The environment is bright, clean, and thoughtfully set up with engaging activities that encourage creativity, learning, and social development. Every day brings something new-whether it's arts and crafts, outdoor play or sensory activities-and it's clear how much care goes into planning a balanced and stimulating routine.

What truly stands out is the warmth and dedication of the team. The educators are patient, nurturing, and genuinely invested in each child's growth.

We've seen such wonderful progress in our child's confidence, communication skills, and independence since starting here. I would wholeheartedly recommend this nursery to any parents considering a place for their child!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your child is thriving and that you feel so supported by our team. Our team work incredibly hard to create a bright, engaging environment where every child feels safe and nurtured, and it...  

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Review from Sonu S (Mother of Child) published on 4 March 2026 Submitted via Website
Overall Experience
Our little one has been at the nursery since he was one years old, and we couldn't be happier with our experience. He settled in quickly, thanks to the caring and supportive staff who went above and beyond to help him feel comfortable.
He absolutely loves the toddler room. The team there are fantastic - they really take the time to understand what the children are interested in and plan activities around those interests. Forest School and rhythm time are definite highlights for him.
The food is another big plus. The menu is varied and nutritious, and he regularly comes home having tried new foods.

Overall, we couldn't be happier with the nursery - it's such a caring, supportive place and we always feel confident he's in the best hands.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you for taking the time to share your feedback. We are delighted that your child has settled so comfortably with us. Our team work diligently to ensure every activity is planned around the individual needs of our children, and it is rewarding to see this recognised. We are also pleased to hear that our Forest School and nutritious menu remain firm favourites.

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Review from M P (Mother of Child) published on 3 March 2026 Submitted via Website
Overall Experience

My son has attended NHN since he was 8 months old and he absolutely loves nursery! All the staff are so caring and loving towards him and they make the nursery feel like home. We appreciate all the staff and nothing is ever too much for them. All the activities are well thought through and the facilities they have are amazing. My son loves the outdoors and their garden has got everything to offer for him including forest school. They make every celebration so special and treat my son like they are own. Would 100% recommend this nursery!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much for your lovely review! We are delighted to hear how happy your son is and how well he has settled in. It means a lot to us that you've recognised how special all the children are to our team and that they are treated as individuals. We truly appreciate you choosing NHN and being such a valued part of our community!

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Review from T I (Mother of Child) published on 3 March 2026 Submitted via Website
Overall Experience

I couldn't be happier with the choice made to send my son to Norfolk House. He joined the nursery last September in the preschool room and the progress he has made in such a short space of time has been amazing to see. From the beginning, the staff have been welcoming, caring and attentive. They have created such a warm and nurturing environment for all children and my son is always excited to go in each day showing how comfortable and content he feels there. The preschool staff do an amazing job balancing both learning and play and I have noticed a huge boost in my son's confidence, independence and communication skills. He always has a new story to share about his friends and constantly refers to his teachers as his bestfriends. Communication with staff has always been good and I love the fact that extra activities such as football and rhythm time are available which my child also enjoys. Overall, I am very pleased with the nursery and grateful for the team.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much for your kind words! We really appreciate the feedback and are thrilled to hear your son is having such a wonderful time and developing so well with us. Thank you for choosing our nursery and for being such a valued part of the NHN community!"

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Child Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Meet the Team (2)

Hayley Fox Job Title: Senior Nursery Manager Joined: 2009
Hayley Fox

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.

I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practices in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.

My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact me, and I look forward very much to meeting you in the future.

Jamila McDonald Job Title: Nursery Manager Joined: 2011
Jamila McDonald

I started working at Norfolk House Nursery in 2011 as a Nursery Nurse. Over the years, I have progressed throughout my career transitioning from Nursery Nurse to Senior Nursery Nurse, Room Leader, Deputy Manager, and now Nursery Manager. I enjoy every minute of my time working at Norfolk House Nursery.

I believe our high standards, and passion to give all children the very best start in life is something to be proud of! We strive to give each child the best care and education that they deserve!

It has been a pleasure to meet so many lovely families during my time, which makes me so excited to become Nursery Manager at Norfolk Road after 10 years, I can’t wait!

Frequently Asked Questions about Norfolk House Nursery - Norfolk Road

What is the Age Range of Children that Norfolk House Nursery - Norfolk Road accepts?

Norfolk House Nursery - Norfolk Road accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norfolk House Nursery - Norfolk Road Open?

Norfolk House Nursery - Norfolk Road is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Norfolk House Nursery - Norfolk Road have capacity for?

Norfolk House Nursery - Norfolk Road has capacity for a total of 58 Children.

How far is Norfolk House Nursery - Norfolk Road to the centre of Birmingham?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Norfolk Road to verify any information. View our terms and conditions. Norfolk House Nursery - Norfolk Road has an Enhanced Service - more info.