Pitter Patter Day Nursery Ltd

2 Dulais Road, Pontarddulais, Swansea SA4 8RH
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9.7 85 Reviews
  • Pitter Patter Day Nursery Ltd, Swansea
Pitter Patter Day Nursery in Swansea provides 73 childcare places to children aged from two years old.

There is an undercover outside space and a garden so that the children can be outside no matter what the weather.

Parents can have peace of mind that their children are being cared for in a stimulating and fun learning envioronment.

A team of trained and caring staff inspire children to learn about the world and develop new skills.

The staff are very helpful and informative and keep parents up to date about their child's progress.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Debra Jones
  • Privately Owned

Person in Charge

  • Jodey Brownsill (Manager)

Number of Childcare Staff

  • 28

Total Places for Children

  • 73

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • £53.00 per day
    £40.25 from April 2024

  • All fee's are reviewed and increased in line with the NMW in April each year.
    Fee's are required to be paid a month in advance on the 1st of each month.

Opening Times

  • Monday 08:00-17:45
    Tuesday 08:00-17:45
    Wednesday 08:00-17:45
    Thursday 08:00-17:45
    Friday 08:00-17:45

When Closed

  • Bank Holidays

Pitter Patter Day Nursery Ltd Reviews (85)

9.7

Pitter Patter Day Nursery Ltd has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years.
Over all time Pitter Patter Day Nursery Ltd has 85 reviews.

Overall Experience
  • 78
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Date Published
  • 85
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  • 11
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Reviewer Connection to Pitter Patter Day Nursery Ltd
  • 69
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Total of 85, showing 61-80
Review from Rebecca D (Mother of Child) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bringing our daughter here at 8 months really helped my transition back to work, knowing I’m leaving my baby with the friendly, reliable and trustworthy staff made me a lot more confident to go back to work. My daughter seems to have a lovely bond with staff members, and the way they have operated and
put things in place during covid deserves a medal.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much, your review is greatly appreciated and means so much to all our staff.
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Review from Emily W (Mother of Child) published on 25 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little girl has been going here since the end of October. This is her first time in a nursery setting as shes been with me for the past 19-months. I was very worried about how she would settle, but I haven't needed to worry once. All staff are amazing, one lady opens the door and calls her my girl,
this made my day, the bond she has is amazing to see. When we mention another ladies name in the morning she smiles. She has settled so well much better than I thought, and this is down to all the fantastic staff members.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words, it is very much appreciated.
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Review from Katie W (Mother of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place, my daughter loves it! At first, she was upset about going, but the staff are lovely and made her feel comfortable. On the 3rd day, she was running in excited! I get updated on what’s gone on through the day. Since going, I’ve noticed she’s getting more verbal. Highly recommend!
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words, it is very much appreciated.
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Review from Thomas R (Father of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our daughters love going to Pitter Patter. The staff have built up excellent relationships with them, and we receive photos and updates of the wide range of activities they do on a daily basis, which we really appreciate. Highly recommended.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words, it is very much appreciated.
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Review from Tanya D (Mother of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous, caring nursery! My son attended Pitter Patter a couple of years ago, and when we needed to find a nursery for my daughter - it was an easy decision! Lovely staff who get to know your child and there is a lot of continuity. Also, capable management who have carefully managed the recent challenges
caused by covid.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your wonderful review of our services, it is a great encouragement to all our staff.
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Review from Lynzi-Kim R (Mother of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery, my son has really thrived since being here from 5-months-old. All the staff at Pitter Patter are so friendly and have played a huge role in my son's development through engagement, learning and the activities.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words, it is very much appreciated.
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Review from Lucy A (Mother of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff, my daughter was with them for years and now my son who enjoys going. My son learns lots of new skills and loves the girls who look after him. Pitter Patter has been great through the pandemic as well with safety measures and the new app to communicate.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words, it is very much appreciated.
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Review from Edwina L (Great-grandmother of Child) published on 27 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great-grandson started in July 2019 at Pitter Patter as a two-year-old. His progress has been amazing because of the care and professionalism of the nursery and its staff. Throughout the time he was there the staff provided daily play tasks and he was never bored. Would have no hesitation in recommending
the nursery and its staff.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your wonderful words of encouragement and support, we are going to miss all of you.
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Review from Terri S (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great environment for children. Comforting for parents to know that when they are in work their kids in happy, being well looked after and undertaking activities.
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Review from Anna D (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old started Pitter Patter in November. Having never used a childcare setting before, always reliant on grandparents with the older children, I was very apprehensive! My nerves were settled after the first meeting; a very welcoming setting with incredibly friendly staff. After a few tearful
mornings, my little boy has settled incredibly well, he asks me every morning if he is going to play with "the babas" and looks quite disappointed when I say not today! He has come on in leaps and bounds, his vocabulary increasing with every visit which is all credit to the nursery nurses. The staff are very helpful and informative, always putting the child first and sending the record book home every day keeps me updated with his progress.


I can't recommend Pitter Patter highly enough, keep up the excellent work!

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Review from Victoria (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is excited to go to Pitter Patter every day of the year no matter what season. They have an Educational Programme, take children on visits and give them a wealth of experiences and lots of attention and affection. They also have an undercover outside space and a lovely garden so that the children
can be outside no matter what the weather. It is a relief to any guilt-ridden parent that their child is happy and enthusiastic to go to a Creche. The Staff are caring and know who you are, you are always greeted with a smile. Pitter Patter is also happy to answer any questions or queries. They also try and stay in contact via email and regular bulletins. A wonderful experience for your child.
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Review from L G (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended Pitter Patter for 3 years and my son currently attends The staff are brilliant - they always welcome you with a smile, will always make time to speak to you about any concerns you may have and genuinely care about the children.
The children spend lots of time outside, and have
a different theme to learn about every term. It's so lovely to see your child's record book which has pictures of your child doing their different activities and crafts.
Food is cooked onsite, they have a varied menu and often eat outside in the warmer months which I love - we often talk in the car on our way in, about what Avis might make him for his lunch today!
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Review from Genna F (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend the nursery enough, my two children have attended there since nine months old and they have come in leaps and bounds. It is so comforting to know that your children are being looked after by friendly, happy staff and to know that they have been well cared for when my husband and
I are at work. The communication between staff and ourselves is excellent and the updates we get on social media as well as regular parent key worker meetings are very informative and shows how well the children are developing in an educational playful nursery.
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Review from Alysha W (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and management are all brilliant, friendly and professional. My son has developed immensely since he’s been attending and loves to go in to spend time with his friends and take part in many activities that they have to offer. Just a fantastic nursery wouldn’t go anywhere else.
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Review from Natalie (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter is happy in nursery and the staff seem genuinely fond of her which is lovely. They are reliable and provide excellent support during school holidays which is greatly appreciated and much better than what other nurseries provide. The outdoor space is exceptional and they often go to the
park which is important to us.
Very minor but ideally, more notice for events would be helpful. We were only given a weeks notice for a parents' afternoon which we weren't able to attend. The nursery did go out of their way to give us the information we would have had which was excellent and not expected but possibly could have been avoided if we had been given more notice initially.
We also feel the app has been really useful. Other nurseries do seem to have better apps in which the parents get sent pictures during the day rather than relying on photos being uploaded to Facebook.
Overall, we feel Pitter Patter is the best fit for our child and we are very pleased with the level of care.
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Review from Emma W (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started here a few months ago and I can't thank them enough! Nothing is too much trouble for the management and their team.
My daughter loves the food, says everyone is lovely and has made some lovely friends since joining.
She is starting school very soon but will continue to attend
Pitter Patter as they provide a school pick up service which is invaluable!
Highly recommended you look at placing your child/children here, you won't be disappointed!!
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Review from Deanna C (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent and highly recommended day nursery. Only one comment that would improve my working day is that they open earlier than 8 am as this often makes me late for work when traffic is bad.
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Review from Hayley W (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pitter Patter Day Nursery Ltd is a fabulous place. My children have been there since they were 6 months old, they are now 6 and 7 and we still use them. I wouldn't trust anyone else with my children.
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Review from Vicky R (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my son started here in July, he has developed socially extremely well. All of the staff there are wonderful and it seems as though they really enjoy their jobs. Nothing is too much trouble for them and I feel completely reassured leaving my son in their more than capable hands. He loves going
to the nursery and even cries when he comes home!
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Review from Amy N (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started Pitter Patter in September 2018, since then the staff have been amazing! She is flourishing with the routines and connections she's made there and is comfortable being dropped off with the friendly staff after a few cries at the beginning.
They keep me well informed through a communication
booklet and emails, there is loads of extra stuff like dressing up weeks and trips which I am always given plenty of notice and they are reasonable prices.
She eats incredibly well there and her meals are always varied and healthy.
Prices are reasonable and the care they give my daughter is outstanding.
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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Pitter Patter Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Pitter Patter Day Nursery Ltd is calculated as follows: ( (125 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.753 Points relating to the number of positive Reviews for Pitter Patter Day Nursery Ltd is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 number of registered child places is 14.6. 11 Positive Reviews ÷ 14.6 = 0.753
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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