Pitter Patter Day Nursery Ltd

2 Dulais Road, Pontarddulais, Swansea SA4 8RH
Review Us
9.9 85 Reviews
Pitter Patter Day Nursery in Swansea provides 73 childcare places to children aged from two years old.

There is an undercover outside space and a garden so that the children can be outside no matter what the weather.

Parents can have peace of mind that their children are being cared for in a stimulating and fun learning envioronment.

A team of trained and caring staff inspire children to learn about the world and develop new skills.

The staff are very helpful and informative and keep parents up to date about their child's progress.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Debra Jones

Person in charge

  • Jodey Brownsill (Manager)

Number of Childcare Staff

  • 28

Total Places for Children

  • 73

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • £53.00 per day
    £40.25 from April 2024

  • All fee's are reviewed and increased in line with the NMW in April each year.
    Fee's are required to be paid a month in advance on the 1st of each month.

Opening Times

  • Monday 08:00-17:45
    Tuesday 08:00-17:45
    Wednesday 08:00-17:45
    Thursday 08:00-17:45
    Friday 08:00-17:45

When Closed

  • Bank Holidays

Pitter Patter Day Nursery Ltd Reviews (85)

Total of 85, showing 21-40
9.9

Pitter Patter Day Nursery Ltd has a Review Score of 9.9 (9.944) out of 10, based on 15 reviews in the last 2 years. Over all time Pitter Patter Day Nursery Ltd has 85 reviews.

Overall Experience

  • 78
  • 6
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Date Published

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5
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70

Review from Katie D (Mother of Child) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started going to Pitter Patter a few months ago she has thrived so much in many different ways, the staff there are amazing and always have great communication, using the app to see how she is getting on throughout the day and sending pictures which are so lovely see and to look back
on.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

It's always lovely to hear from a parent's perspective how they feel their children are settling at Pitter Patter. Thank you for taking the time to share your experience.

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Review from Laura C (Mother of Child) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t have been happier with how Pitter Patter has helped my son settle in over the last few months. He has just turned one and I was worried about nap times and how he would be without us but he loves it there! The nursery team have been amazing! My son loves them and they have been so great with
all their updates and even messaged me to check If I was ok when I was upset dropping him off in the early days! He loves the food there too!

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for such a lovely review - leaving your little one can be quite overwhelming, we're so pleased that you have been able to feel comfortable quickly with the transition of returning to work and bringing your son to be with us.

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Review from L J (Mother of Child) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves coming to nursery, he started off unsure and not wanting to leave me or his father. But all staff there made him feel safe and had him enjoying himself and getting involved in everything they do. Now we drop him off with no tears! We love the updates on the app, seeing what he gets up to
and what he's been eating.
Overall we love Pitter Patter, only negative would be nappy changes could be a little more often but apart from that we all love it and are so happy to have found such a lovely environment for our boy to grow and learn.

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Review from Cara K (Mother of Child) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely superb after-school club. My daughter loves it there. The staff are amazing and the range of activities they provide is outstanding. Always plenty of good quality food for their “tea” to keep them going. Highly recommend using even if you don’t need childcare it’s a great little club with
so much going on!

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Review from Tracie C (Mother of Child) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitter Patter Day Nursery has exceeded our expectations. Our daughter loves attending and always comes out happy at the end of the day. A lovely aspect is the app used to keep us updated throughout the day and is a great communication tool. Whenever we have had any queries, the responses received have
been efficient, polite, professional and nothing seems too much trouble. The staff are all lovely. I feel our daughter has developed well from attending Pitter Patter Day Nursery, especially with all the restrictions Covid presented. Thank you to all staff.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

The pandemic certainly created many unforeseen challenges for all - it's lovely to hear that you feel your daughter has developed well from spending time at Pitter Patter, we've seen lots of children and babies settle really well and develop lots of positive relationships with staff and other children.
Thank you for sharing such lovely thoughts about your experiences with us.

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Review from Beth C (Mother of Child) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves coming to nursery, we love that the app keeps us updated on his day and that we get lots of pics to see what he’s been up to. The staff are always very friendly and made it an easy transition into a nursery environment!

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

We love the app, it's wonderful to hear how as a parent you enjoy using it too! The staff will be thrilled to hear your kind words - they love what they do and we feel that shows in how much they care.

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Review from J C (Grandmother of Child) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson loves going to Pitter Patter Day Nursery, he gets so excited when showing his mum what he has made during his eventful day. The app is constantly updating to show what time he gets into and leaves the nursery, mealtimes sleep and best of all daily pictures of him enjoying his day. Can’t
praise all the staff enough, thank you, girls.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you so much for such a lovely review - it's wonderful to hear that you feel the app is a positive addition.

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Review from Maria W (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to moving areas, we had to leave our childminder who we were very attached to, and I was apprehensive about how my son would transition. I’m happy to say Pitter Patter Day Nursery have been fantastic and my son loves it. They seem to make each day different with a range of activities and make good
use of the outdoor space. My son talks about the different activities they do and funny conversations and songs he sings with staff which he enjoys. Thank you all of you.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

It can be so hard having to change childcare, especially when you are happy with your existing one! We are delighted that you are happy with Pitter Patter and feel the transition has gone well for your son - Thank you for picking us!

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Review from C P (Foster Parent of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend this nursery my little girl loves coming and has gained lots from attending with her learning difficulties and autism. It's very important to find the right nursery and we found the right one. Well done all the staff, thank you.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

It's so heart-warming being a part of each and every little one's childhood journey - we are so proud of our team who treat every child as an individual and support them in the way that is just right for them, thank you so much for recognising how wonderful our staff are.

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Review from S W (Father of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves going to nursery, he is always happy to go and has plenty to tell us about what he has done in the day.
Pitter Patter have been fantastic with him, the staff are always helpful and the communication we get from them is brilliant.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

It's fantastic to hear that you are happy with the communication you receive from us - we feel being kept up to date and in the know, as a parent is so incredibly important and it's great to hear this is going well, thank you.

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Review from M T (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Pitter Patter since October 2021 and was/is a pandemic baby. You can imagine both our anxiety about him attending the nursery. However, the staff made the transition for him so easy and effective. He was able to play independently yet if needed help or reassurance, the staff
were always close by. They got to learn about him and his wants and facilitate these. They are constantly encouraging him to learn and develop. It’s lovely and reassuring to see him enjoy nursery. It’s also beneficial where the app is able to keep me updated on his morning/day and progress and the staff always keeps me up to date with any triumphs or issues.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

It's been a very worrying time for parents settling children who haven't had an opportunity to socialise due to the pandemic - we are delighted that so many of our new little ones have settled in Pitter Patter so quickly and are thriving with their new friends.

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Review from Emma T (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitter Patter is a fantastic nursery! My eldest daughter went to them two years ago with additional needs and the way she developed and was supported whilst being there was incredible. My little girl is now also going there and she too has additional needs. The support we’ve received from the staff
has been second to none and the love and patience they show my daughter is touching.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your amazing words - its our absolute privilege to support children as they grow and develop and incredibly heart-warming to hear that you have entrusted us with both of your children.

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Review from C J (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been at Pitter Patter for a few months now and I couldn't be more impressed with them if I tried. As a first-time mum, I was very nervous about leaving my little one and they have gone above and beyond to reassure me. Sending updates and replying quickly to messages. Little one has
settled quickly and gets excited to go in each morning. The staff are always full of smiles and so polite. I couldn't recommend them enough.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Hearing that the settling in period has gone well is wonderful - thank you for sharing your experience, it can be an incredibly stressful time leaving your little one at nursery and returning to work, it's so lovely to hear that with the help of our team this has gone well for you.

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Review from J R (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children attend this nursery and they have loved it from day one. There is always a range of fun activities on offer for them and fantastic opportunities to learn through play. The staff are all friendly and helpful, you can tell they really love what they do.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your lovely review - it's wonderful to hear that you can see how much our fantastic team love what they do.

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Review from M H (Father of Child) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitter Patter are great. Our daughter loves going there and we feel completely at ease when she’s there. We know she’s looked after and the team of girls put a lot of effort in with their care and variety of activities.


Since she had started creche we can see social and developmental skills have

improved and think if we hadn't of enrolled her into Pitter Patter, she may not have hit her developmental targets.

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Review from Emma D (Mother of Child) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter recently started nursery and I’m so pleased with how well she has settled in with the support of the caring and nurturing staff. We get regular updates about what she is doing and lovely photos too.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Starting nursery can be quite an anxious time - we're so pleased to hear that you feel this has gone well for you, thank you for sharing.

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Review from C G (Mother of Child) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter who’s now 4 has been attending Pitter Patter since the age of 6 months. In this time she has developed into a well mannered, bright and happy little girl and this is hugely down to her time at this nursery. The developmental activities they do each day are second to none. My daughter is
never bored and never leaves unhappy. The children are fed well and each food choice is healthy and nutritious. My husband is in the military and so I am on my own with my daughter which often means last-minute changes to child care. Pitter Patter always cater to my needs and nothing is too much for them. Highly recommend. Thank you Pitter Patter Day Nursery.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your kind words - supporting our families as much as we possibly can is very important to us, juggling work and home-life can be tricky at times, we're glad that we have been able to help that at times.

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Review from H R (Mother of Child) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started Pitter Patter in December 2021, and she loves it! When we pull up outside, she can't wait to get out of the car to go in. She was nervous for the first few weeks, but all of the staff have been wonderful. We get regular updates and photos on the app, and it is great to be able
to see what has happened during her day. With COVID we were not able to have a physical tour of the nursery, but the virtual one was thorough, and we have always been kept informed and updated so we have confidence that this is the best place for our little girl.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your lovely review, especially considering how you feel your little one settled with us - the app is an addition to the service that we love, and we're glad to hear that you feel so too.

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Review from C E (Father of Child) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 5-year-old daughter and 7-year-old boy have been in Pitter Patter since they were babies. They love it and as parents, we love the way they come out and tell us about their day. The staff are amazing and very professional. They also care about all the children in their care. I have told all my friends
how good Pitter Patter is in Pontarddulais. Excellent team and I know my children are safe.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your valued custom over the years - and for continuing to recommend us for future families, there is nothing better than a personal recommendation when you're trying to choose your childcare, thank you for speaking so positively about us, it means the world.

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Review from A W (Mother of Child) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Pitter Patter have always gone out of their way to ensure the best care, support and play experiences under the fantastic leadership of the manager. It is clear that the manager prides themselves on their clear, supportive and effective engagement with parents. The children always have
a variety of experiences and staff always go the extra mile when there are special holidays or celebrations. I have always felt that my children are completely safe at Pitter Patter.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd

Thank you for your kind words and thoughtful review - your kind words mean the world to us.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Pitter Patter Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Pitter Patter Day Nursery Ltd is calculated as follows: ( (170 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pitter Patter Day Nursery Ltd is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 number of registered child places is 14.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Top 20 Nurseries Wales 2020

Recipient: Pitter Patter Day Nursery Ltd

Date: Tuesday 31 Mar 2020 More details

Early Years Wales Quality for ALL

Recipient: Pitter Patter Day Nursery Ltd

Date: Thursday 09 Jan 2020 More details

Environmental Health

Recipient: Pitter Patter Day Nursery Ltd

Date: Tuesday 02 Jul 2019 More details

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