Pitter Patter Day Nursery Ltd

2 Dulais Road, Pontarddulais, Swansea SA4 8RH

Owner: Debra Jones

Person in charge: Debra Jones (Manager)

Local Authority / Social Services: Swansea City and County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 45

Age Range: from 0 years 2 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Fees Guide: £28.00 per day

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Pitter Patter Day Nursery Ltd has a Review Score of 9.2 (9.194)

The Review Score of 9.2 (maximum of 10) for Pitter Patter Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Pitter Patter Day Nursery Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Pitter Patter Day Nursery Ltd is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.194 Points relating to the number of positive Reviews for Pitter Patter Day Nursery Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9 Target = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pitter Patter Day Nursery Ltd?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pitter Patter Day Nursery Ltd

  • Mother of Child
    4

My daughter went to Pitter Patter for eight and a half months and thoroughly enjoyed her time there. When she first went, she was very upset at leaving me, but the staff were so kind and comforted her and helped her to integrate, which was a huge relief to me, as leaving your child in someone else's hands can be very daunting and emotional.
During her time there, I felt she came on enormously, her confidence, her chattiness and her personality really came out.
As for the staff, they made me feel that she was the most important child there. I could talk openly and honestly to them. I was genuinely sad that my daughter was leaving. I know she was sad to be leaving too.

How likely would you be to recommend Pitter Patter Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Jones, Manager at Pitter Patter Day Nursery Ltd responded to this review on 25 Sep 2017:

Thank you Amanda for your lovely words, we are going to miss you all.

Pitter Patter has been such a big part of our son's life. Since attending he has come on leaps and bounds. He's loved every minute of being there and has learnt so much in such a short space of time. The staff have been fab and so welcoming and the nursery itself is lovely. There is always lots of fun and activities going on there and such a lovely atmosphere. Very attentive and friendly. Thank you, Pitter Patter.

How likely would you be to recommend Pitter Patter Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Jones, Manager at Pitter Patter Day Nursery Ltd responded to this review on 25 Sep 2017:

Thank you so much for your encouragement, we are going to miss you loads.

Brilliant nursery my little boy has been coming here for 2 and a half years he has come on amazing with his speech and numbers, and always runs out happy smiling sometimes evening singing! I love the progress books, and little art pieces for each upcoming event ie. Easter, Christmas.
He enjoys all the meals cooked and is always full coming out of the nursery. The staff are always pleasant and welcoming, I've never had a problem!

How likely would you be to recommend Pitter Patter Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Jones, Manager at Pitter Patter Day Nursery Ltd responded to this review on 08 Jan 2017:

Thank you so much for your encouraging words.

Our 3yr old daughter has attended this nursery for the past 18 months. It is very well equipped and presented as well as warm and friendly. Verbal and daily written feedback is given and especially useful to ensure parents are kept aware of food intake and toilet habits. Couldn't recommend this nursery highly enough. The staff has been very kind, caring and very nurturing to our daughter and she has loved going to "school" 4 days a week. We will miss the development books which are completed showing milestones met and fun activities that engage the children in many interesting and educational topics. We loved parents evenings and our daughter loved the positive feedback given by staff. The staff is vigilant when our daughter has been unwell and followed all health, safety and safeguarding procedures outlined in their terms and conditions. The food is amazing and menus are changed regularly and are nutritious and filling. A lovely home from home that all the children love to attend.

How likely would you be to recommend Pitter Patter Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Jones, Manager at Pitter Patter Day Nursery Ltd responded to this review on 28 Dec 2016:

Thank you so much, Lindsey, for your lovely review of our nursery.

Submit a Review for Pitter Patter Day Nursery Ltd

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Pitter Patter Day Nursery Ltd

Job Vacancies

Staff Profiles

There are no staff profiles posted yet