Pitter Patter Day Nursery Ltd

2 Dulais Road, Pontarddulais, Swansea SA4 8RH
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9.7 85 Reviews
  • Pitter Patter Day Nursery Ltd, Swansea
Pitter Patter Day Nursery in Swansea provides 73 childcare places to children aged from two years old.

There is an undercover outside space and a garden so that the children can be outside no matter what the weather.

Parents can have peace of mind that their children are being cared for in a stimulating and fun learning envioronment.

A team of trained and caring staff inspire children to learn about the world and develop new skills.

The staff are very helpful and informative and keep parents up to date about their child's progress.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Debra Jones
  • Privately Owned

Person in Charge

  • Jodey Brownsill (Manager)

Number of Childcare Staff

  • 28

Total Places for Children

  • 73

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • £53.00 per day
    £40.25 from April 2024

  • All fee's are reviewed and increased in line with the NMW in April each year.
    Fee's are required to be paid a month in advance on the 1st of each month.

Opening Times

  • Monday 08:00-17:45
    Tuesday 08:00-17:45
    Wednesday 08:00-17:45
    Thursday 08:00-17:45
    Friday 08:00-17:45

When Closed

  • Bank Holidays

Pitter Patter Day Nursery Ltd Reviews (85)

9.7

Pitter Patter Day Nursery Ltd has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years.
Over all time Pitter Patter Day Nursery Ltd has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Pitter Patter Day Nursery Ltd
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Total of 85, showing 41-60
Review from Emma A (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing and professional staff. Updates face to face during pick-ups and drop-offs are always nice. Communication via the app is brilliant too. Different meal ideas proposed to parents would be welcomed by us. I understand you can’t, however, cater for all.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you for your lovely review.

We are also grateful for understanding that it can be tricky catering for all when we are preparing meals for approximately 65 children a day - however, we are…read more
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Review from Claire Y (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children aged 2 and 4 love Pitter Patter. My eldest has made wonderful friends with who he has started school now. The girls are all fab and have been so helpful with helping potty train my eldest and also with capping naps for my youngest when it was affecting her night-time sleep.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
We always respect our parents' wishes and strive to work together as a supportive unit for each child.

It is so heart-warming to see how children develop early childhood friendships, it's a…read more
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Review from Cathryn H (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl joined Pitter Patter after having changed nurseries. I was apprehensive as any parent would be but the girls were amazing with her and kept me informed of how she was, even during her short settling in session. She's has loved it ever since!


Every day I get photos and a little write

up of what she is doing which is lovely and not what I experienced in her previous nursery. The activities seem structured, aimed at development and are creative. My daughter absolutely loves the girls here and really enjoys going to 'school'. Would recommend to anyone!
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
That is absolutely amazing to hear - we are so happy that your little one loves time at Pitter Patter, thank you for sharing your experience
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Review from Craig D (Father of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves it here and all the staff are great and really look after my girl. Will be sending our newborn to the same place once he is old enough. Great staff and really caring and thoughtful to her needs.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you for sharing your thoughts and views - it's truly wonderful to hear that you see how fabulous our staff are, we are so proud to have each and every one of them.
If you have any…read more
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Review from Rachel T (Mother of Child) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pitter Patter Nursery is a fantastic Nursery with the most amazing and caring staff. I cannot recommend this wonderful nursery and the incredible staff enough. The staff there are just absolutely fantastic with my daughter and she is always so happy when she’s there.


They have an excellent parent

app in which I can see what activities/crafts my daughter has been doing and what she’s eaten during the day. I absolutely love when they write up about what she’s done there throughout the day and include the most amazing photos of her. You can see they all have such a caring nature, it’s wonderful to see and this always makes me smile so much when I’m at work.


The staff always have excellent communication skills and nothing is ever too much for them. They provide a range of excellent and appropriate activities for my daughter and it’s been so lovely to see my daughter grow and develop her skills there. The food there is Always very nutritious and looks so delicious.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you for your amazing kind words - the staff absolutely love what they do, and it's wonderful to hear that as a parent you feel that.
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Review from S D (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has recently moved and started at Pitter Patter. We were a bit apprehensive to start off in making the change as our little one doesn’t like change and is overly shy. The staff were amazing, answering all our questions prior to the move and doing everything they could to put our minds at
ease. They went above and beyond.


She started with a few taster sessions with regular updates. She settled with ease and loves it there. The app is an amazing tool with updates throughout the day and a food diary and also photos of what they got up to. Staff are brilliant and always happy to help and support throughout everything, nothing is ever too much.

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Review from Leanne P (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my child here from another crèche and it’s the best thing I have done for him. The staff at Pitter Patter Day Nursery are fantastic and really show that they love looking after the children. My son has come on so much since starting here he was non-verbal and shy starting but already since April
2021 the difference is amazing and it’s partly to do with the nursery.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
It's wonderful to hear how you think we have supported your child's development working together with you - thank you for sharing this. If there are any ways you think we could further improve our…read more
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Review from A W (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly and patient. Been really aware of my child's allergy requirements and have included him nicely with all their healthy meal choices. Good communication throughout the day. The only downside is they aren't always great with reusable nappies.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words - We are sorry to hear that you feel we aren't great with reusable nappies, we would welcome your feedback (and demonstration) on how we can improve on this for…read more
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Review from K H (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one loves nursery and all the staff. They're very helpful and knowledgeable. They do activities with the baby often and little trips out and about. Lots of messy play and glitter and they take into account food intolerances in meal plans.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you for your lovely review - we do enjoy our walks to the local parks and community, and of course, no nursery could be without glitter and messy play!
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Review from Celene M (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pitter Patter Day Nursery is a truly fantastic nursery. Our son attends twice a week and has done for almost a year now. As first-time parents, we were anxious about ensuring that we chose the right setting for our little boy, and we have had nothing other than positive experiences since he started
there.


The staff are truly wonderful there - they provide such fantastic care, stimulation and love for the children, whilst updating the app to ensure that we, as parents, can remain updated and share in his experience in some way. He loves attending, and we are delighted that we chose Pitter Patter. We couldn't have wished for any more. Thank you, Pitter Patter.

Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for taking the time to write such a lovely review - hearing our valued customers' voices is so incredibly important to us, and it means the world to hear that you are happy leaving…read more
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Review from Danielle W (Mother of Child) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children, and both of them have either attended this nursery or are currently attending this nursery! I honestly can’t fault this place! Always doing different activities with the children, have a variety of meals for them each week. Excellent staff, all extremely friendly and inviting! They
have a great app that lets you see what your child has eaten on that day, what activities they have been doing, naps etc. Overall, a very good nursery! I would 100% recommend.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for such a beautiful review of our nursery - we are privileged that not only have you entrusted us with your little ones not once but twice! And then you are happy to go on and…read more
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Review from Esyllt T (Mother of Child) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leaving your child in another’s care is daunting, Pitter Patter Day Nursery did everything to ease the process for both me and my son. The staff are reassuring and informative & they keep me updated throughout his time there.
Sure enough, my son is settling nicely and is coming on leaps and bounds
in terms of social and physical development since starting only 1 short month ago.
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Review from Cerian A (Mother of Child) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves the After School Club in Pontarddulais run by Pitter Patter. She says it is the best part of her day! A massive thank you to all the staff. She wasn’t looking forward to going having not attended an after school club since the pandemic but after the first day I was completely
reassured.
Lovely to see their child centred focus and to be able to communicate with them about the provision so easily. If your children are in Pontarddulais and you need after school provision don’t look anywhere else.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you for taking the time to write a review and recommend our new After School Club - we are thrilled daughter enjoys spending time with us, the staff are so excited to be running the club and…read more
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Review from Rebecca L (Mother of Child) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found a gem with Pitter Patter. With our little one being born just before lockdown, I was so worried about how he would be around strangers, but I shouldn't have worried. He is always greeted by such loving friendly staff, and he goes straight in without a look back. The staff are wonderful, the
management is so easy to contact and quick to respond, nothing is too much trouble. He is dairy intolerant, and again, they took it on board with no problems, so I don't have to worry. The app is amazing and exactly what I needed to put my mind at ease. They update it daily with all the info you need plus photos... He does something different and exciting every day, and I have no doubt he will continue to thrive. I honestly couldn't recommend it enough. This is my second baby, and although we loved the nursery my eldest went to, this one is just a level above.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words; we love what we do, and feel that it is a privilege you have chosen us for your little one.
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Review from Mari-Clare A-W (Mother of Child) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is thoroughly enjoying her time at Pitter Patter - they have gone up and beyond to make our daughter feel welcome. We receive updates throughout the day, lovely lunches and great activities. I would highly recommend this nursery.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words; we love what we do, and it's a privilege that you have chosen us for your little one.
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Review from Daniel S (Father of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing, my daughter loves going here 3 days a week, she has progressed with her walking/crawling and her speech a lot faster than if she was at home. It's nice that she can learn and play with other kids and I feel it helps her development. All the staff we have been in contact with so far have been
amazing.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your encouragement, it is really kind of you.
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Review from Victoria R E (Mother of Child) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our three-year-old son started in Pitter Patter Day Nursery Ltd as a very nervous two and a half year old who had only ever been looked after by his grandparents, in order for my husband and I to work full time. After a few helpful changes suggested by staff members, he settled in well and is now thriving
with a structured routine. The management are always on hand to answer questions and the staff are all fantastic with both children and parents. We are updated on a daily basis with what activities he has done and he often brings home things he has made. Our only complaint is why does he eat your chilli but not ours?! We wouldn't hesitate to recommend Pitter Patter Day Nursery Ltd and are so grateful to you all for everything you have and continue to do for our son!
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you Victoria, we really appreciate your kind words.
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Review from Laura S (Mother of Child) published on 13 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to thank you for our two mother's day cards. We have felt so welcomed since the beginning and your commitment to recognising diversity in families should be something you are really proud of. We are so touched by it and just hope it continues when she goes to school. Well done and thank
you all.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Our pleasure Laura, hope you both had a good and relaxing day.
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Review from Violeta B (Mother of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My second child goes there, and we are very happy with the care and attention he gets. Staff are very professional and recognise every child’s likes and dislikes. Staff always meet everyone with a smile. The place is clean and tidy. Lots of activities for children to develop.
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words of encouragement. We really appreciate it.
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Review from Harriet L (Mother of Child) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery with lovely attentive staff. My daughter is so excited to go every week, which reflects just how amazing the girls are here, as she can be quite funny about where she goes. We love the updates we get and seeing how our daughter is growing and learning in this environment. We have chosen
to keep her here throughout her 3rd year rather than going to nursery in school for free, as we feel she gets more from Pitter Patter than she would anywhere else. Keep up the good work girls!
Reply from Debra Jones, Owner at Pitter Patter Day Nursery Ltd
Thank you so much for your kind words of encouragement.
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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Pitter Patter Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Pitter Patter Day Nursery Ltd is calculated as follows: ( (125 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.753 Points relating to the number of positive Reviews for Pitter Patter Day Nursery Ltd is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 number of registered child places is 14.6. 11 Positive Reviews ÷ 14.6 = 0.753
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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