Kids 1st Hexham

Maidens Walk, Hexham NE46 1DR
Review Us
9.6 68 Reviews
  • Kids 1st Hexham, Hexham
Kids 1st Hexham is located behind Hexham General Hospital and provides care for children who are encouraged to take advantage of a wide range of play resources and group activities for the early years.

The staff focus on the children's physical and mental development, as well as protecting the general health, hygiene and nutrition of children, who they respect as developing individuals. The nursery has its own music room, a creative studio and a soft play area, with family events also regular occurrences.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Eleanor Borrowdale (Centre Director)

Number of Childcare Staff

  • 20

Total Places for Children

  • 110

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Fees are available on the Busy Bees website

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Kids 1st Hexham Reviews (68)

9.6

Kids 1st Hexham has a Review Score of 9.6 (9.607) out of 10, based on 16 reviews in the last 2 years.
Over all time Kids 1st Hexham has 68 reviews.

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Total of 68, showing 21-40
Review from Rachel T (Mother of Child) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely nursery setting! Our daughter has been very happy and settled in the nursery and loves going! They have an extensive outdoor area and are always doing different activities each day. Staff are always friendly and helpful.
The new app that the nursery has enables us to see what our child has
been doing each day, including photos and assessments. The assessments are accurate and give next steps for our child’s development.
There is always a variety of food offered.
I would recommend this nursery to all families in the Hexham area.
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Review from Amanda W (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended since 11 months old and is now 4. I am happy with all stages of his development at the nursery. Staff are knowledgeable and form great bonds with the children. The nursery opening times are perfect for me as a working mum and I don't have to find childcare during school holidays.
My
son enjoys the food and garden the most.
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Review from Kelly M (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After lockdown our little boy was shy and suffered terrible separation anxiety. It took 6 weeks of him going twice a week, and he suddenly went from clinging to me for dear life, to "bye bye Mummy" and marching off on his own. I put this down to the wonderful staff who clearly made him feel loved and
safe whilst with them. I can't recommend the place enough, they did wonders with our eldest too, who left for school in the September intake.
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Review from Elisa D (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past 11 years, I have used Kids 1st in Hexham because of the professional and individualised approach the staff have. My youngest son has been at Hexham nursery for the past 2 years and is really happy. Staff are always really welcoming, they have cared for my son as I would at home, things
such as toilet training, being kind, playing outside, eating freshly made healthy food, teaching boundaries have all been fully supported by staff. I would always recommend this nursery.
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Review from Rachel S (Mother of Child) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t recommend Kids 1st Hexham enough. Both my sons have attended since they were 16 months and they have both loved every second of it! All of the staff are so friendly and amazing with the kids!
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Review from Stephanie S (Mother of Child) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic nursery. My daughter has been attending since she was 8 months old and her speech and confidence has grown. She has made a lot of friends and has a good relationship with the staff. They learn something new every day and I love that they play outside in the fresh air every day which
I think is extremely important. Staff are approachable and treat children as individuals. I feel lucky to have the wonderful staff looking after and helping raise my daughter. Standards of the nursery are high and the facilities are great.
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Review from Ruth B (Mother of Child) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recommend this nursery so highly and feel extremely lucky to have the wonderful staff here looking after and helping raise our children.
Our daughter asks every day if she can go to the nursery and always comes home smiling, telling us of the fun things she has been up to during the day.
We,
especially, love the time the children get in the garden.
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Review from Katy S (Mother of Child) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy with Kids 1st Hexham. Our daughter loves attending. The standards are extremely high. The facilities are excellent, and the children spend a great deal of time outside in the fresh air. Our daughter is learning a lot and the resources are excellent. We feel it is a very safe environment,
the staff are attentive, genuine and caring. The management lead by example and are a asset to the company. The facilities are clean and the food provided is well cooked, healthy and nutritious developing positive choices for future life. The chef is well known to the children and is a positive factor in encouraging our daughter to try new dishes. Thanks to the whole team for such a positive experience.
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Review from A W (Mother of Child) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started nursery at three-months-old, as I had to return to work. He was the youngest and didn't have little ones at home to interact with.
The staff were and still are good at ensuring he's cuddled and has lots of adult time, as well as interacting with the other under 1's. He has developed
a wonderful rapport with staff members and developed both physically and emotionally in all areas. He is now five-months, crawling, eating meals and sitting-up supported. I believe he has copied the other children and is thriving.
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Review from Leanne S (Mother of Child) published on 1 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this nursery enough! This is by far the best decision we have made placing our little boy into Kids 1st Hexham.
He was a very clingy 16-month boy and I worried how he would be for a full day without me. As soon as I looked around and met the lovely girls who look after, play,
teach and care for him I stopped worrying. He has settled so well and that is down to those lovely girls who are extremely professional and I couldn’t fault the care they give my son which shows as he now does not cry when I leave him! This only lasted a few weeks. He has the best busy day there and his development has leapt forward.
It’s super clean, spacious and has a fantastic garden to explore and play in.
I love picking him up and reading his diary to find out what adventures he has been up too and what delicious food/snacks he has eaten throughout the day. Every fine detail has been recorded down.
I’m so happy we made this big decision and so pleased we chose Kids 1st.
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Review from Amy T (Mother of Child) published on 9 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and premises are of the highest standard. I’d have no hesitation in recommending this nursery to friends and family.
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Review from Sarah M (Mother of Child) published on 26 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic, purpose-built, safe setting. Staff are extremely attentive to children's specific needs. Warm and friendly atmosphere, time is taken to get to know children and their families, so it is very much a home from home atmosphere. Complete peace of mind that care needs are not only met but exceeded
and I am confident that my child benefits greatly from the holistic care, learning and activities provided.
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Review from Jade M (Mother of Child) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursery. Child has settled.
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Review from Claire H (Mother of Child) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kids 1st Hexham provides an excellent service. The staff are excellent and really know the children and they take the time to understand the children's needs and provide a high level of care and education. I would highly recommend this nursery.
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Review from Joshua L (Father of Child) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall great service, friendly, helpful and polite staff.
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Review from Geraldine T (Mother of Child) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Kids 1st Hexham fantastic so far. All staff have been very welcoming and I have felt reassurance leaving my daughter in their care.
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Review from Faye M (Mother of Child) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous service. My child really loves it.
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Review from Rebecca P (Mother of Child) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves coming to Kids 1st Hexham and being a Puffin in 'The Puffin Room'. She is always talking about the nursery and how much she loves it. The staff are great!
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Review from Louise M (Mother of Child) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves Kids 1st Hexham (so much so she never wants to leave at the end of the day!). The staff are excellent and I would highly recommend the nursery.
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Review from Claire M (Mother of Child) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the staff at Kids 1st Hexham. They are amazing with my son and so incredibly kind and helpful. I love how in-depth the handovers are giving me a real opportunity to understand what my son has been doing. He loves it here.
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Current Review Score: 9.6 (9.607)

Overview of Review Score

The Review Score of 9.6 (9.607) out of 10 for Kids 1st Hexham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.880 for Kids 1st Hexham is calculated as follows: ( (168 Excellents x 5) + (23 Goods x 4) ) ÷ 191 Ratings = 4.88
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.727 Points relating to the number of positive Reviews for Kids 1st Hexham is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 number of registered child places is 22. 16 Positive Reviews ÷ 22 = 0.727
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Eleanor

Eleanor Borrowdale

Job Title: Centre Director

My name is Eleanor Borrowdale I have worked in childcare all my adult life. I Qualified as a level 3 (NNEB) and then completed a degree in Childcare studies.


I have worked at Kids1st Hexham since May 22 and I have enjoyed developing rooms and promoting curiosity play and natural resources. I am a SENCO and enjoy working with outside agencies to ensure all children reach their full potential.


I am proud of the success I have achieved over the last few years, and I hope to continue with this in the future.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids 1st Hexham to verify any information. View our terms and conditions. Kids 1st Hexham has an Enhanced Service - more info.