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Kids 1st Hexham

Maidens Walk, Hexham NE46 1DR
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Kids 1st Hexham logo
Kids 1st Hexham, Hexham
Kids 1st Hexham, Hexham
Kids 1st Hexham, Hexham

Kids 1st Hexham is located behind Hexham General Hospital and provides care for children who are encouraged to take advantage of a wide range of play resources and group activities for the early years.

The staff focus on the children's physical and mental development, as well as protecting the general health, hygiene and nutrition of children, who they respect as developing individuals. The nursery has its own music room, a creative studio and a soft play area, with family events also regular occurrences.

Funding & Fees

Fees are available on the Busy Bees website

Contact Kids 1st Hexham to get a personalised quote:

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

Yes

Group/Owner

Person in charge

  • Eleanor Borrowdale (Centre Director)

Number of Childcare Staff

  • 20

Total Places for Children

  • 110

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 07:30-18:00
  • Tuesday 07:30-18:00
  • Wednesday 07:30-18:00
  • Thursday 07:30-18:00
  • Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Kids 1st Hexham Reviews (87)

9.9

Kids 1st Hexham has a Review Score of 9.9 (9.936) out of 10, based on 35 reviews in the last 2 years. Over all time Kids 1st Hexham has 87 reviews.

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Review from Stephanie S (Mother of Child) published on 14 May 2026 Submitted via Website
Overall Experience

I couldn't be happier with this nursery. After taking my daughter out of a previous setting where she struggled to settle, I was naturally quite anxious, but the staff here have been incredible from the very beginning.

She settled in so quickly and now genuinely loves going, which says everything. The team reassured me so much during those early days and made the whole transition feel easy and supported.

The staff are so kind, patient and attentive. They've really taken the time to understand her, especially around her allergies, and have been brilliant at making sure she is included in everything.

What I really appreciate is that they still give her the same choices as the other children when it comes to food, just adapted safely for her. The food is always great, and it's such a reassurance knowing she is well looked after and not missing out.

As a parent, it gives me real peace of mind knowing she is in such a safe, caring and supportive environment.

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Review from E M (Mother of Child) published on 5 May 2026 Submitted via Website
Overall Experience

Lovely little nursery, very friendly staff the communication is great too. Both my kids have been here and settled nicely, always learning new stuff and trying new foods that they wouldn't necessarily have at home.

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Review from Sarah M (Mother of Child) published on 5 May 2026 Submitted via Website
Overall Experience

My 10 month old son has been at Kids 1st Hexham for 3 weeks now and I already know we made the right decision in enrolling him here. All of the staff are so caring and I know he gets the best care when he's there. All of the food is freshly made and the menu choices are incredible. The app updates that we get through the day are really reassuring and make the working day easier knowing he's ok.

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Review from Elle H (Mother of Child) published on 23 March 2026 Submitted via Website
Overall Experience
Excellent nursery!
All three of my children attended this nursery from 12 months to 4 years old, and they absolutely loved their time there.
The food provided is always fresh and healthy, which is really reassuring as a parent. The activities are also varied and creative, giving the children plenty of opportunities to learn, explore, and have fun every day.

The staff consistently go above and beyond to ensure every child feels safe, happy, and supported at each stage of their development. I always felt completely confident leaving my child in their care, knowing they were in such capable and caring hands.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you for your feedback.

All your children have enjoyed attending kids 1st Hexham

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Review from C F (Mother of Child) published on 23 March 2026 Submitted via Website
Overall Experience

My Son started nursery here in January and absolutely loves it! The staff are fantastic and always keep you updated with photos and all the information you need to feel comfortable! He's having so much fun that doesn't want to leave at the end of the day!

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you for your review.

I am so pleased you are happy with the nursery and the care we give.

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Review from Richard K (Father of Child) published on 19 March 2026 Submitted via Website
Overall Experience

My experience with kids 1st hexham over the several months that my daughter has been at the nursery has been very positive, from security at the front door, updates throughout the day to dealing with my screaming child when dropping her off. She's settled in really well and I receive good communication across the board, she's fed well, looked after and is learning things every day which is all I can ask for.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you for feedback.

She had settled very well. Safety of our children is paramount to all of us.

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Review from K M (Mother of Child) published on 16 March 2026 Submitted via Website
Overall Experience

We've been really happy with Kids 1st since our daughter started attending. We get excellent communication every day both on the app and at pick up time, we love to see photos of what she's been up to. She's always full of smiles when we drop her off. The staff at the nursery are all warm, friendly and helpful.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you she has settled well. I am glad you like the app

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Review from Emily F (Mother of Child) published on 16 March 2026 Submitted via Website
Overall Experience
As a mum, finding the right nursery for my child was so important, and I'm so glad we found Kids 1st. From the moment we walked in, we felt welcomed and reassured. The staff are all so caring and attentive, and my child has really thrived in their care.
I've been so impressed with the range of activities they offer. My child always comes home with creative pieces about what they've been learning and doing, from arts and crafts to outdoor play. It's wonderful to see him developing new skills.
What I appreciate most is the individual attention each child receives. The staff really take the time to get to know each child's personality and needs, and they create a nurturing environment where they can flourish.

The nursery is always clean and well-organized, and I feel completely confident leaving my child in their care. The staff are always happy to answer any questions I have and provide updates on my child's day. I highly recommend Kids 1st nursery to any parent with a 9month - 2yr old.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you for this feedback and the lovely comments

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Review from V G (Mother of Child) published on 9 March 2026 Submitted via Website
Overall Experience

Brilliant nursery! My little boy started here in September last year and he has thrived ever since! He loves being outside and the outdoor area is great for them especially in the nice weather and they take them outside as much as possible! All the staff are wonderful. Highly recommend

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you

We are very lucky having three outdoor areas.

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Review from C R (Mother of Child) published on 17 February 2026 Submitted via Website
Overall Experience

My child is always happy at nursery and has made lots of friends. I am confident she is being given nutritious meals and is given the opportunity for outdoor play whenever the weather allows. Staff are friendly and provide a comprehensive summary of my child's day.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you

I am pleased your child enjoys her meals

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Review from E M (Mother of Child) published on 17 February 2026 Submitted via Website
Overall Experience

We love kids 1st, Hexham. Our son (now 16 months) has attended since he was 9 months old and has built such a special bond with the staff. He is so confident walking in to nursery in the morning and we receive excellent communication about how he has been throughout the day. The menu looks wonderful and it is reassuring to know that our son has healthy meals at breakfast, lunch and dinner. We feel that our son is thriving at this nursery and wouldn't hesitating in recommending it to others looking for a nursery.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you we love the fact he is happy to come in every morning

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Review from Ashley S (Mother of Child) published on 15 February 2026 Submitted via Website
Overall Experience

My child loves being at nursery. She often talks about her favourite staff members at home, and tells me all about what she did at nursery with excitement. The food options are very healthy and widely varied. My child's vocabulary is stronger each day, and she says please and thank you for everything. During difficult phases, the staff have shown incredible support and offered advice. Cannot recommend this nursery enough.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you gif your review. I know she loves nursery

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Review from R F (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

My child has been at kids first for 3 years now. She loves being there and is always happy to go in. The staff look after her really well and know how to meet her needs. They have worked hard to help her meet her developmental milestones

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you.

Lovely to read this review and you are still happy with the Care we give

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Review from Jane C (Grandmother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

My grandson goes to the nursery and loves it, i have nothing bad to say at all the staff are fantastic. Easy to get in touch with when needed, good amount of feedback from sessions. And new app is easy to navigate.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you Jane I'm so pleased you like the new app.

He does enjoy nursery

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Review from Cristina B (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience
We have had a wonderful experience with this nursery and could not be happier with the care provided. From the very beginning, the staff have been welcoming, friendly, and professional, creating a warm and nurturing environment where children clearly feel safe and happy. The team are attentive and genuinely caring, and it's clear they take the time to understand each child's individual needs and personality.
The nursery itself is clean, bright, and well organised, with a wide range of age-appropriate activities that support learning and development through play. Our child is always engaged and excited by the activities on offer, from creative play and outdoor time to structured learning sessions. We have seen a noticeable improvement in confidence, communication, and social skills in past months

Communication with parents is excellent. We are kept well informed about daily activities, progress, and milestones, which provides great reassurance. The staff are always approachable .

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you for the review. I am so happy you feel all staff are approachable

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Review from Chloe T (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

My 13 month old daughter has only recently started at kids 1st. I have felt reassured from the staff and manager throughout the transition process. The app and feedback have helped reassure me throughout the settling in period and I feel comfortable with the approach from staff and myself with any questions I have had. I have confidence it is the right setting to help her develop new skills and independence.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank You gif feedback. Those early days are so important.

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Review from A M (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

My daughter has attended Kids First for the last 6 months and I couldnt be happier with my experience so far. My daughter is happy, well fed and developing extremely well.

Staff are kind and professional and have a great relationship with the children.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

Thank you for your review and your feedback regarding the food

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Review from C H (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

My child has been attending kids first for a few months now and the staff are always really friendly! Leo comes home and tells me about all the fun activities they have been doing! Eleanor is a brilliant problem solver and is always there to solve an issue if you have one! All in all a very hard working team!

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Hi
Thank you for your review. Staff work hard to ensure children's

needs are met

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Review from C O (Mother of Child) published on 13 February 2026 Submitted via Website
Overall Experience

I think all the staff are lovely and very professional, they are very welcoming and I like how much information they send threw-out the day, all the meals are very healthy and a wide variety, I would recommend to everyone I know

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham

I am pleased you like the new app letting you know how his day has been

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Review from J B (Father of Child) published on 13 February 2026 Submitted via Website
Overall Experience

The staff are friendly, welcoming and supportive. They always communicate with us well and, really importantly, are very pragmatic about the care they give our daughter. We feel really happy and lucky to have Kids First in Hexham - they have made our daughter so welcome and show genuine care and affection for her.

Reply from Eleanor Borrowdale, Centre Director at Kids 1st Hexham
Thank you

I am so happy you are pleased with the care we give your child

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Child Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

  • Recipient: Kids 1st HexhamDate: Tuesday 31 Mar 2026
  • Recipient: Kids 1st NurseriesDate: Tuesday 31 Mar 2020
  • Recipient: Kids 1st HexhamDate: Tuesday 30 Apr 2019

Meet the Team (1)

Eleanor Borrowdale Job Title: Centre Director
Eleanor Borrowdale

My name is Eleanor Borrowdale I have worked in childcare all my adult life. I Qualified as a level 3 (NNEB) and then completed a degree in Childcare studies.

I have worked at Kids1st Hexham since May 22 and I have enjoyed developing rooms and promoting curiosity play and natural resources. I am a SENCO and enjoy working with outside agencies to ensure all children reach their full potential.

I am proud of the success I have achieved over the last few years, and I hope to continue with this in the future.

Frequently Asked Questions about Kids 1st Hexham

What is the Age Range of Children that Kids 1st Hexham accepts?

Kids 1st Hexham accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kids 1st Hexham Open?

Kids 1st Hexham is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kids 1st Hexham have capacity for?

Kids 1st Hexham has capacity for a total of 110 Children.

How far is Kids 1st Hexham to the centre of Hexham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids 1st Hexham to verify any information. View our terms and conditions. Kids 1st Hexham has an Enhanced Service - more info.