Kids 1st Hexham, Hexham, Northumberland
Kids 1st Hexham, Hexham, Northumberland
Kids 1st Hexham, Hexham, Northumberland

Kids 1st Hexham is located behind Hexham General Hospital and provides care for children who are encouraged to take advantage of a wide range of play resources and group activities for the early years.

The staff focus on the children's physical and mental development, as well as protecting the general health, hygiene and nutrition of children, who they respect as developing individuals. The nursery has its own music room, a creative studio and a soft play area, with family events also regular occurrences.

Group: Kids 1st Nurseries

Person in charge: Sarah Scandle (Manager)

Local Authority / Social Services: Northumberland County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 110

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Kids 1st Hexham has a Review Score of 9.7 (9.701)

The Review Score of 9.7 (maximum of 10) for Kids 1st Hexham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Kids 1st Hexham in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.974 for Kids 1st Hexham is calculated as follows: ( (187 Excellents x 5) + (5 Goods x 4) ) ÷ 192 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.727 Points relating to the number of positive Reviews for Kids 1st Hexham is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22 positive Reviews (110 registered maximum number of service users ÷ 5). 16 Reviews ÷ 22 Target = 0.727

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kids 1st Hexham?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kids 1st Hexham

  • Mother of Child
    16

Our 2 and 1/2-year-old daughter has been attending Kids 1st Hexham for the last 18months. The manager and her team are incredible! They are all enthusiastic and cheerful. Nothing ever seems too much trouble. They actively engage with us as a family to meet our Daughters needs. The food is home cooked and nutritious. The outdoor space and facilities are brilliant.
Our Daughter has the most fantastic time while there and that to us as parents is priceless. We cannot thank the team enough.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 28-month-old son has been attending this nursery for 20 months now and is very happy here. The staff are always friendly and approachable. My son often has some separation anxiety when I leave him, as we spend a lot of time just the two of us, but the staff are kind and patient with him. If I have any concerns I am happy that the staff listen to them and if necessary take appropriate action. My son has also recently transitioned from 3 mornings to one full day, and he has found this hard. I thank the staff for their patience with him and me when I phone to check on him.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

As a relatively nervous first time mother - taking my son to a nursery was a rather daunting experience. Everyone at Kids First made me feel at ease, reassuring me of how happy he was there and ultimately dissolving any anxiety I had about leaving him - not only at the nursery but with anyone else. The amount he has grown socially and independently in such a short amount of time is astonishing and I only have the nursery to thank.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son loves nursery. He is using the physical room with a parachute, painting, drawing, play day, discos and all else that is offered. Especially the love that is given by staff. My son loves a cuddle and I know whilst I am not able, he will get them!

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very friendly and lovely staff make you feel welcome and would/have recommended to everyone. My daughter and son both go to Kids 1st Hexham and love it. Always very clean and smells lovely too. Very flexible with changing days and the nursery hours are fab too.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at Kids 1st since he was 1 year old. He loves the staff and other children, it is very welcoming.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I'm very happy with the high-quality child care provided by all the staff at Kids 1st Hexham.
I would definitely recommend this nursery. My daughter loves going to nursery.
The staff are absolutely fantastic. Thank you all.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Kids 1st Hexham have been fantastic with all 3 of my children. The staff are fantastic and have always been approachable and friendly.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Delighted to see my son settling so well into his new room at Kids 1st and I just wanted to thank you for how well the transition has been managed.
He excited to be discovering new activities and new friends, we are happy to see how much he's enjoying the experience. It means a lot to us.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The care that my little boy gets at Kids 1st is excellent. He loves going there and I feel happy and confident leaving him there. The staff are fantastic and really care for the kids they look after. I couldn't be more happy with the care my son gets.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my two children have started nursery (summer 2016) I have had a very good experience altogether. My children (daughter 14 months and son 3 years old) are very happy to be here. They love coming in, the staff, the food and all the activities that are organised. Lots of cuddles and love in the baby room and the environment is quite relaxed. Outside time and interesting activities (like French, Dance etc) in the preschool room. My children are happy here and so am I.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Kids 1st Hexham has been excellent for settling my child. He has grown lots of confidence since starting nursery and is always happy to see the girls in the morning. It is lovely to hear his friends shouting for him and seeing him interact with other children when I collect him. It is amazing how much he has developed in the few months he has been attending nursery.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Kids 1st have been wonderful for my children. Their development is really noticeable and their confidence has grown. I would definitely recommend Kids 1st to any parent. The staff at Hexham are wonderful.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our child absolutely loves attending the nursery, he enjoys the range of activities which are varied. His understanding and use of words have developed extremely well since starting at this nursery, we are overwhelmed with how much progress he has made since he started. We are confident and reassured on his safety and well-being, the staff are excellent, they are professional and fantastic to deal with. Our boy has nutritious balanced meals which he loves, and we know he is looked after and cared for in their capable hands. We wouldn't hesitate in recommending Kids 1st in Hexham, their facilities are brilliant and the staff are lovely.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Kids 1st is an excellent nursery. Both my children love going to nursery. All the staff who work there are extremely friendly and professional. You can see how much they care for all the children who attend and they are very passionate about each child development.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our experience of Kids 1st is excellent - our daughter loves coming to nursery, which speaks for itself. her days are so varied and give her lots of opportunities to try new things - painting, sensory play etc. The staff are so friendly and caring, they really are brilliant. Wouldn't hesitate to recommend Kids 1st.

How likely would you be to recommend Kids 1st Hexham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Top 10 Large Nursery Groups 2017

Recipient: Kids 1st Nurseries

Date: Wednesday 01 Mar 2017

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