Bright Horizons Millhouses Day Nursery and Preschool

Was easily our first choice nursery and we certainly haven’t been disappointed since. My little boy loves it there and the staff are absolutely fantastic. Great handling of the COVID-19 situation also.

Very nice nursery. My son did not want to go the first month but all the nursery staff did everything, and particular thanks go to one member of staff, so now he loves to go there! We are very happy now. He goes there only 2 days per week and we would like to have more days as he really enjoys it. So thank you.

Really lovely setting. Staff worked hard to settle our boy aged 18 months despite the restrictions and he has come on really well. Communication at handovers is good and it definitely feels like he is cared for. The room is really good with lots of activities and free-flowing access to outside. All the children are engaged and happy when I drop him off and collect, which is a bit later and earlier than most so I can see the other children in the setting.

The staff are well trained and give excellent care. I've always felt my son was in very safe hands and his learning has been encouraged. He's made strong relationships with peers and staff. He and I will be sad when it's time to move on.

The Team at Bright Horizons, Millhouses, have been brilliant for our eldest daughter (now at school) and our 3-year-old son, and we have no hesitation sending our newborn daughter (7 months old) to them in the New Year. All of the staff members have shown great care and attention to our children and helped build their confidence as well as helping with early-stage learning, and the way they have coped with the lock-down and the extra issues they have to deal with daily has been nothing short of fantastic. Our son is always happy to go to nursery (as was his sister) and we know from other parents who speak glowingly about the nursery that they provide a happy and stable and loving environment and that is all we can ask of them. Many thanks, keep up the good work.

I cannot recommend this nursery enough, all the staff are absolutely fantastic, friendly and extremely helpful. They have gone above and beyond throughout this very difficult time to ensure child/staff safety and parents too! The choice of food is second to none and they are very mindful of any allergies/special dietary requirements. My son loves his time here and the staff have been amazing with him and continue to be. My only negative is the day my son will finally have to bid farewell once he starts school next year.

My daughter started here at 13 months and she has thrived! The baby room was so supportive and wonderful and she had a smooth transition to toddlers and is so happy there - she loves the staff who are really approachable and always so friendly. She adores all the messy play and painting and comes out with so many songs and new words - I know she learns so much there!

Our son loves going to this nursery. It is one of his favourite things during the week and it has helped him develop and grow and his communication skills have certainly benefitted from attending here. We would highly recommend this nursery as the staff are friendly, full of energy and always very enthusiastic about our son's development. The management are also second to none, with constant and effective communication between the nursery and ourselves, especially during particularly challenging times, such as with coronavirus. We couldn't recommend them enough!

This setting has always been top-notch but Covid has really shown how on it the staff are here. They've thought of every little detail to help our two settle back in after the first lockdown. We never have a single concern leaving them in their care each day. And the variety of things the kids get up to is amazing. Our preschooler is showing an independence and readying for school which is thanks to his key worker and staff in that room. And our little one in baby room has nothing but fun and cuddles as she needs it. My only slightly negative comment is the setting, which can't be helped by the nursery. It is right near a well-known fast-food outlet which can mean large queues and I do wonder about local pollution for the children.

I would strongly recommend this nursery to anyone considering it. Staff are incredibly attentive and enthusiastic. My son is very happy at the nursery and has benefited hugely from the development that they have fostered in him.

Activities are varied and interesting – seasonal occasions are celebrated too.

Leadership is excellent, always prompt to respond and deal with any concerns, however minor. Staff show genuine interest in the children, take time to get to know them and communicate daily with parents/carers. Activities are varied, change daily and provide opportunities for both structured and unstructured play. My child loves the variety and is always eager to talk about what he's been doing. The use of a key and co keyworker means there is always someone who knows my child extremely well, although he has a good relationship with them all and clearly feels safe and cared for.

My son currently attends this nursery in the pre-school room. All the staff are so welcoming and give excellent feedback at the end of the day. My son's work gets put up on display often and he has growing programs get sent home to help his development.

I really like that they have an on-site chef who cooks brilliant food every day.

My 3 yr old daughter has recently moved into the pre-school room having attended the nursery since she was 8 months old. Whilst it is scary for us to see her growing up so quickly I can honestly say that it is an absolute joy to see her developing so many different skills and being encouraged so positively to do this. Whilst the routine is different in the pre-school room to what we have been used to in the baby and toddler rooms the transition was absolutely seamless and she had settled in within a matter of days. The staff in the rooms are wonderful and always take the time at the beginning and end of the day to ensure that a full handover is given which we are very grateful for. Our daughter has an additional care plan in place for a health condition and this has been adopted without question or issue. We would not hesitate to recommend this nursery, the staff, facilities and resources are absolutely outstanding and we are so grateful that we were able to send our daughter there.

I do not have a bad word to say about the nursery and staff and would highly recommend Bright Horizons to anyone looking for a nursery in the local area.

We are very pleased with the care our child gets. The staff are friendly and engaged and seem to genuinely care about the individual needs of the children in their care.

The food is prepared and cooked on site by a chef who produces excellent quality, varied dishes.

The nursery is also very well equipped.

Our little boy loves going to nursery and he always has a great time there. The staff are welcoming and friendly. They always ask how we're doing as we've been through a tough time recently. They're always looking for ways for our child to grow and develop and that's been evident when we see the development changes at home. The nursery was recommended to us and we would recommend it to others. Thank you for everything you do.

Our daughter has attended from 9 months to pre-school and has become a happy, healthy, confident little girl and we've no doubt that much of that is due to her 3 days a week at Bright Horizons. She has a close relationship with the staff in her room. Although she does struggle a little when drop off is not in her normal room the staff help her to adjust quickly and she's soon off playing and having fun - I'm happy that this is also part of her learning experience. Each transition to the next class level has been great for our daughter, having a specific key worker that can give her the extra support in a new environment works well for her timidness. I think more is needed to introduce the parents to the new rooms and how they work. Our daughter has gained some close friends during her time and these relationships have been supported by the staff throughout. The outside play area is great and I love to see her running around at pick-up. She eats well from a varied menu.

Our son has been at this nursery for over 2 and a half year and is now in preschool. The nursery continues to excel at what they do. The staff are fantastic and go above and beyond to support our child, and us as parents. We couldn't have wished for a better nursery and I wouldn't hesitate in recommending them. When we drop our son off at nursery in the mornings, it feels like we are leaving him with extended family. We are now gearing up for getting him ready for school later in the year and I know we will have fantastic support with this.