11 Archer Drive, Millhouses, Sheffield S8 0LB
Bright Horizons Millhouses Day Nursery and Preschool is a fantastic purpose-built facility that offers a stimulating atmosphere for children aged three months to five years. Part of Bright Horizons portfolio, which received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016, Millhouses nursery boast with a well-resourced bright rooms and large outdoor areas.
A qualified team of passionate childcare professionals was proud to achieve an Outstanding by Ofsted in November 2013. The staff believe that children learn through play and experiences and strive to create a fun and stimulating environment for all children. Carers pride themselves on maintaining positive relationships with parents/carers and hold regular parent nursery association meetings to encourage parents to contribute their views.
The children are helped with their transition to school with Bright Horizon's unique Ready for School Programme, including Growing Readers, Writers and Mathematicians.
Healthy meals and snacks are prepared on-site by the talented chef.
Person in charge: Jo Whittingham (Manager)
Local Authority / Social Services: Sheffield City Council
Number of Staff: 27
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 84
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays
The nursery is located adjacent to Sainsbury’s on Archer Drive just off the A61
Large car park available in front of the nursery.
The Review Score of 9.3 (maximum of 10) for Bright Horizons Millhouses Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 62 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Millhouses Day Nursery and Preschool in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.798 for Bright Horizons Millhouses Day Nursery and Preschool is calculated as follows: ( (606 Excellents x 5) + (126 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 744 Ratings = 4.798
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.476 Points relating to the number of positive Reviews for Bright Horizons Millhouses Day Nursery and Preschool is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 8 Reviews ÷ 16.8 Target = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bright Horizons Millhouses Day Nursery and Preschool has a Review Score of 9.3 (9.274)
Review submitted from a Website Submission by Amy P (Mother of Child) on Friday 2 February 2018. Relates to February 2018.
Lovely building-light, bright, spacious rooms. Always clean, tidy and fresh smelling.
Food looks great-my daughter has two portions of most meals.
Fun, exciting and educational activities every day and good quality resources.
Staff are wonderful-very knowledgeable, kind, caring and friendly! Communication between staff and parents is excellent.
Nursery manager, however, has an unfortunate manner but this would be my only criticism.
How likely would you be to recommend Bright Horizons Millhouses Day Nursery and Preschool? Extremely Likely
Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Millhouses Day Nursery and Preschool responded to this review on 07 Feb 2018:
Thank you for submitting a review and thank you for your positive comments. I will ensure all your points are discussed with the Nursery Manager to ensure you are always getting the best out of your nursery.
Review submitted from a Website Submission by L B (Mother of Child) on Wednesday 31 January 2018. Relates to January 2018.
Seven years ago when I was on maternity leave with my first child, I looked around between 10-15 nurseries in the local area. This was the best by far. My third and final baby is still attending preschool here. It's fantastic! Everything from the staff, excellent home cooked meals, love, care, curriculum and activities and good parent/nursery communication. Highly recommended, would do it all again!
How likely would you be to recommend Bright Horizons Millhouses Day Nursery and Preschool? Extremely Likely
Review submitted from a Website Submission by Simon G (Father of Child) on Monday 29 January 2018. Relates to January 2018.
My daughter attended Bright Horizons Millhouses for 3 years and loved every minute of it and my son (2.5 years old) has been there since he was 10 months old. The staff are very attentive, making him welcome when he arrives and giving me a rundown of the day (activities, food, sleeps, nappy changes) when I pick him up. There are always a range of activities (tomorrow is an outer space theme, which was being set up in advance when I arrived at the end of the day today) and the outdoor play area is well used. The variety of food served puts my cooking to shame; my son can be particular with his tastes at home but he is happy to try everything at nursery. There is also a clear plan for the development of each child, with occasional parents evenings which highlight the attention each child gets.
I wouldn't hesitate to recommend the nursery to another parent!
How likely would you be to recommend Bright Horizons Millhouses Day Nursery and Preschool? Extremely Likely
Review submitted from a Website Submission by Leonie M (Mother of Child) on Thursday 19 October 2017. Relates to October 2017.
We moved to Bright Horizons Millhouses Day Nursery recently and have been overwhelmed by the care and attention the staff have paid to my son and our families needs.
While he struggled with the transition at first, he now loves nursery. He settled after his key worker came in early to receive him into nursery and he has not looked back since.
They have recognised him as an individual, with his own interests and personality. Getting to know him they helped him explore other creative areas which have helped to widen his play skills.
He comes home dirty and tired as a child should from enjoying their day of creative exploration. He is excited to go to nursery and regularly talks about his key worker.
I love that there are different activities set up waiting for the children in the morning. The staff are always welcoming and professional.
Review submitted from a Postal Card by M H (Grandmother of Child) on Tuesday 15 August 2017. Relates to July 2017.
Our grandchild has been so happy at nursery, learning valuable life skills etc on the way. The staff are excellent. When deciding on the nursery to send her, Bright Horizons was head and shoulders above the rest.
Review submitted from a Website Submission by Lisa B (Mother of Child) on Thursday 27 July 2017. Relates to July 2017.
This nursery continues to exceed my expectations. We are about to enter pre-school, the last phase of our journey. I feel like I know most of the staff now & feel like they are part of my family. I already feel sad about the prospect of leaving nursery and sad that a lot of my child's friends are already leaving. I can't praise the staff enough for their hard work and dedication in what I know is a tough job. Keep up the good work!
Review submitted from a Website Submission by Jane C (Mother of Child) on Thursday 27 July 2017. Relates to July 2017.
I currently have 2 children attending the nursery (my eldest son left the nursery for school a few years ago). My second eldest will be leaving to start school in September. I have found in both cases the support the Millhouses preschool staff have provided to get the children ready for school has been excellent. Whilst they have been helping the children with writing and numbers they also help the children work on the personal skills they will need, (for example getting themselves changed for PE) and they talk to parents to ensure all are on the same page in terms of support needed. And the graduation ceremony is absolutely lovely!
Meanwhile we have been settling my youngest son into the baby room. The Millhouses staff recognise that leaving your baby for the first time (even number 3 baby) is difficult and they provide lots of support for both baby and parents to make the transition to nursery as easy as possible. I definitely recommend Bright Horizons Millhouses!
Review submitted from a Website Submission by Katie H (Mother of Child) on Thursday 27 July 2017. Relates to July 2017.
In a nursery I needed to be confident she was happy, safe & cared for when I left. Her development physically, emotionally and socially has been amazing. She is able to take part in activities that she wouldn't necessarily do at home. My little girl talks about the key workers to me and this makes me beyond happy. It shows me that she is happy and she is cared for and loved while she is there. She is making friends and learning to be around her peers. They complete a book for each child with comments and pictures that parents get to keep once they move rooms. She is in the toddler room she absolutely loves it adores every single key worker. She talks about them and refers to them as her "friends" which tells me she is happy around the children there too. The foyer is inviting, the classical music and fish. The morning cleaner always says hello and sometimes gets the fish food so my little girl can feed the fish. The chef makes the amazing food.
Review submitted from a Website Submission by Alex (Mother of Child) on Thursday 16 March 2017. Relates to March 2017.
We can't recommend this nursery highly enough. Our daughter started there at 7mths. From the outset, the staff were friendly and made everything so easy. It was amazing to watch how quickly our daughter became comfortable with them and her surroundings during her settling in sessions and we have absolute confidence in the level of care that she is being given. Our daughter has CF, however, the staff have listened carefully to our concerns and wishes and the advice from the hospital and have done everything possible to ensure that her extra needs and requirements are accommodated. We get a detailed daily update on what she has been up to (written and verbal) and it is an absolute pleasure to see her developing in different areas (socialising, weaning, moving etc) and to hear (and see) how much she is enjoying it. Nothing is too much trouble and we are always met with a smile from all members of staff (and the other children!!). An absolutely wonderful place :)
Review submitted from a Website Submission by Elizabeth D (Mother of Child) on Monday 5 December 2016. Relates to December 2016.
I thoroughly recommend this nursery. My son and daughter both attend 3 days/mornings a week and both have grown so much in confidence during their time here. Their carers really know their stuff and have developed wonderfully caring and strong bonds with both my children. The facilities are very good too, especially the brilliant food, and my daughter, in particular, has made lots of good friends and loves all the activities they do. Fantastic.
Review submitted from a Postal Card by Emma D (Mother of Child) on Monday 7 November 2016. Relates to September 2016.
This is a great nursery and preschool. The staff continually work to ensure my son receives the best day care and genuinely care about all the children. They have helped him to develop confidence and make sure that he is happy and feels secure in his environment every day. He now has a number of friends in preschool and his learning development is enriched by the three days a week he spends at the nursery. I would recommend to friends and family.
Review submitted from a Postal Card by Lindsey A (Mother of Child) on Friday 7 October 2016. Relates to September 2016.
My son has attended this nursery from age 21 months. He is currently in pre-school and thoroughly enjoys nursery. We have noticed huge improvements in his confidence and social skills which has been wonderful to see. They have been fantastic not only have they supported our son, they have also been very supportive and caring with both myself and my partner while we went through fertility treatment. During this time they were always keeping a look out for my son and also taking the time to ask how we were as parents. In my view, this was above and beyond their remit, and that is why this nursery is outstanding! When my son isn't in the nursery he asks if he can go- a lovely indication of how happy he is there.
Review submitted from a Website Submission by Sophie U (Mother of Child) on Friday 7 October 2016. Relates to October 2016.
My youngest is in Babies 2 here and my eldest left last year. The facilities are good but what makes it wonderful is the staff. Many of them have been here throughout this time and their care and knowledge are excellent. They are quick to develop good relationships with the children and parents and you are made to feel welcome and valued. The Early Years Foundation Framework is explicit and well integrated into each room with a range of creative and interesting activities. The only issue I have is getting my two children out the door at the end of the day!
Review submitted from a Website Submission by Izabella P (Mother of Child) on Thursday 6 October 2016. Relates to October 2016.
We can not imagine a better place for our child, they have a very warm and positive approach. I feel my child is safe and can learn and develop in a supportive environment. We like how our child is stimulated to learn and play, they have a wide range of activities.
Review submitted from a Website Submission by David P (Father of Child) on Wednesday 5 October 2016. Relates to October 2016.
My daughter has been attending Babies 1 here for several months now. The staff are friendly and pleased to see you and your child. They always offer a smile and engage with you about your child, consistently, everyday. They really make the effort, and it is appreciated. Especially when you are new to whole parenting and baby in nursery experience. The room is safe and clean, the food is freshly prepared, and there is lots for the babies to do. The staff do lots of activities to engage them, such as singing along sessions. There isn't much else to say as I genuinely have no concerns about the care my child receives and every confidence in the people I leave her with.
Review submitted from a Website Submission by Helen H (Mother of Child) on Tuesday 4 October 2016. Relates to October 2016.
My son is currently at the nursery, and my daughter left in 2015. Both children have been very happy here. The staff are friendly and work together with parents to provide the best care and development for the children. I would definitely recommend.
Review submitted from a Website Submission by Jen P (Mother of Child) on Tuesday 4 October 2016. Relates to October 2016.
A fantastic nursery where both my children have been extremely happy. I have always found that my children return home having progressed - every week. They come on leaps and bounds thanks to the attentive and personalised support they receive from their key person. The nursery is smart, well-organised and extremely well managed. Staff are polite, helpful and know the children inside out. We have been thrilled with the nursery and would highly recommend them.
Review submitted from a Website Submission by Paul B (Father of Child) on Tuesday 4 October 2016. Relates to October 2016.
Our daughter is in Babies 1 at Bright Horizons Millhouses Day Nursery. She absolutely loves it. The team have made the transition very smooth for her and she has clearly formed a bond with all of the staff there. The teams' enthusiasm and energy when we drop her off and pick her up is just incredible. We really appreciate everything they do.
Review submitted from a Website Submission by Gemma C (Mother of Child) on Thursday 29 September 2016. Relates to September 2016.
I couldn't have been happier leaving my precious first baby in the care and hands of the staff in the baby room. They made the settling in period so positive for me and my little girl! No matter how many times I called to check on her ALL staff were so friendly, reassuring and helpful and made leaving her so much easier. Every mother worries about leaving her baby in the care of new people but I really can't thank the staff enough for all their individual care and personal understanding of my babies needs ... I really believe they take the time and effort to understand each babies personality and have offered guidance and support with issues I have raised with feeding etc at home! What more could you ask for! I look forward to watching my daughter grow and learn new skills in this supportive caring environment. Thanks so much Millhouses staff x
Review submitted from a Website Submission by Angela O (Mother of Child) on Wednesday 28 September 2016. Relates to September 2016.
Our child started at this nursery at 7 months old. We were impressed from the start by the helpful and very able staff. We were contacted by telephone by our key worker and our inevitable concerns were allayed. The staff have continued to be a delight. They are committed to each of the children in their care and have a real passion for their work. I have found this to be so encouraging and I can have real confidence that our child is safe and well cared for in their hands. The Baby Room has an excellent team ethos. If the key worker is not available another member of staff has a real knowledge as to how the day has gone. Having the flexibility of being able to drop off / collect at any time during opening provides a real support for unexpected work requirements. The variety of food is excellent and knowing that everything is included in the price is a relief in the morning rush. Don't hesitate to book your baby in at this nursery.
Review submitted from a Website Submission by Dean J (Father of Child) on Wednesday 28 September 2016. Relates to September 2016.
Our daughter has attended the nursery since March this year. I have always felt that we are leaving our daughter with friends. She cuddles the staff on arrival and sometimes when leaving. There are always two staff members present but I have seen four and five when it is not lunch hour. They take the time to tell you what your child has done, and provide written information.
The activities are planned and varied. Although our daughter has two key workers, all the staff know each child and are happy to discuss them with you. The staff are a friendly smiley bunch and the kids seem to really enjoy being with them. The only negative side is not the staff, but the billing. We lose out because our daughter attends on Mondays, and most bank holidays fall on Mondays, but the nursery is closed, but you still have to pay for this.
Having said that I would still recommend this nursery to anyone.
Review submitted from a Website Submission by Tess (Mother of Child) on Wednesday 28 September 2016. Relates to September 2016.
My eldest child was at Bright Horizons Millhouses from 2010-2014 and my youngest started in 2014. I was impressed from the minute I was shown around back in 2010 and my views have not changed over the past six years. There is honestly nothing I can fault. It's always clean, the facilities are fantastic. The displays on the walls are always impressive and inspiring. But for me, the best thing about Bright Horizons Millhouses is the staff and the atmosphere of the nursery.
The turnover of staff is incredibly low which speaks volumes about the happy atmosphere and staff morale. I have always found every single member of staff to be warm, friendly and caring towards my children and the kids absolutely love the staff. I am so, so pleased that my children have been lucky enough to spend their early years at this nursery and I'll be very sad when my youngest moves up to school next year. I can't thank Bright Horizons Millhouses enough for the start in life that they have given my children.
Review submitted from a Website Submission by Christopher B (Father of Child) on Tuesday 27 September 2016. Relates to September 2016.
A nursery with professional, caring staff who take a genuine interest in the wellbeing and development of our child. They do a good job of keeping parents informed of what's happening at the nursery generally, and how one's child is getting on.
Review submitted from a Website Submission by Sarah B (Mother of Child) on Monday 26 September 2016. Relates to September 2016.
From my initial visit to this nursery, I have not been disappointed. The facilities are very good, the staff are very friendly and helpful. My little one's developments are met every day and he has a good attachment with his main carer. All the things that are important to me as a mum seemed to be catered for.
Review submitted from a Website Submission by Jen G (Mother of Child) on Friday 23 September 2016. Relates to August 2016.
Bright Horizons Millhouses is an excellent nursery and pre-school. We have a 13-month boy in Babies and a 4.5-year-old girl about to leave for school. The team at Millhouses have helped nurture our daughter from 10 months and their contribution to the sociable, confident, polite, intelligent girl she is can't be overstated.
I've never known the manager and her team to be anything other than enthusiastic, helpful and friendly and from day 1 I had no problem with leaving my daughter (and now my son) with them. Facilities are excellent, food great and the activities are always interesting and extremely well planned and executed. The staff put extra time in to add to the kid's experience which shows just how much they care.
I am looking forward to going through the journey through the rooms at Millhouses Day Nursery and Preschool with my son - and fully confident that he'll enjoy every minute.
Review submitted from a Website Submission by Samantha D (Mother of Child) on Friday 23 September 2016. Relates to September 2016.
My daughter joined Preschool earlier this month from another nursery in the city. I couldn't have been happier with how welcoming the staff have been to our family but above all, my daughter. She has always been shy with adults outside the family prior to joining the nursery, but has already formed strong bonds with the staff and is well settled in the unit.
I'm incredibly impressed with how well each day is planned by the staff and how this allows my daughter to play and learn with the other children. She enjoys nursery so much she doesn't want to come home!
Review submitted from a Website Submission by Catherine J (Mother of Child) on Friday 23 September 2016. Relates to September 2016.
This nursery is just brilliant, they accommodate to each child needs and demands. All the activities are so well thought through that you can really see the impact in the child’s development. As parents, we feel lucky that our child attends this nursery.
Review submitted from a Website Submission by Kate S (Mother of Child) on Friday 23 September 2016. Relates to September 2016.
My son has attended the nursery for the last 2 years from being 9months. The nursery has always made me feel confident that he is being well cared for and has a fantastic day playing and learning.
The nursery is so well run and all staff we have ever been in contact with have been fantastic.
Review submitted from a Website Submission by Marvic D (Mother of Child) on Thursday 22 September 2016. Relates to September 2016.
The staff at the babies section are truly amazing! It's not just a matter of holding our child whilst we're away at work but they go out of their way and do that extra mile to help in our baby's development. They are so patient, listen to what we have to say and provide us with feedback on a daily basis. Since our baby started attending the nursery she is grasping and eating finger food by herself and interacting more with other children. Although in the beginning, it was heartbreaking to separate ourselves from her, we are glad to know that she's in safe hands and enjoying herself.
Review submitted from a Website Submission by Mark H. (Father of Child) on Thursday 22 September 2016. Relates to September 2016.
We have our second child at this nursery who is in the babies room. Our first spent ages 3 to 5. The staff are fantastic, very caring, kind and attentive to the child's needs. The venue is clean, safe and has excellent facilities. The outdoor space, while small, is used well by all ages. Food is fantastic it is evident thought has been made for nutritionally balanced meals. The centre manager is very accommodating and it is evident the entire staff work well together. We are especially happy with knowing that the lady, who has worked with our daughter previously, is now currently looking after our baby boy. Overall would thoroughly recommend this nursery. Price wise is up there - but you pay for what you get and we will continue to use Bright Horizons - Millhouses.
Review submitted from a Website Submission by Jo T (Mother of Child) on Tuesday 20 September 2016. Relates to September 2016.
My children have been going to this nursery for over 6 years, starting in the baby room and progressing through to preschool, and I am still so happy sending my little boy there. The staff are friendly and supportive and all seem to know the children even if they are not based in that particular room. My little boy has been in the preschool room for almost a year now and collectively they have been fantastic. Initially helping and supporting potty training and fussy eating, and now noticeably concentrating more on the preschool aspects such as numbers and letters, phonics and mark making/writing. My little boy has progressed amazingly over the last year both socially and physically and loves going to preschool. I would, and have recommended the nursery and would again.
Review submitted from a Website Submission by dhanesh G (Father of Child) on Tuesday 20 September 2016. Relates to September 2016.
My daughter goes to toddler group and the staff out there are excellent and very approachable. My daughter had various allergies and food restrictions, the moment I mentioned it, they had no second thought but agreed to it straight away and started to implement it. I am very pleased with the care and support that I get for my child and I would certainly recommend Bright Horizons to others.
Review submitted from a Website Submission by S C (Father of Child) on Tuesday 20 September 2016. Relates to September 2016.
My son has been attending this nursery for a while now and over the last month, the work that his key person has put into his development is phenomenal. He is close to being fully potty trained and his speech has come on in leaps and bounds. I can not thank them enough. Highly recommend this nursery and especially the toddler room.
Review submitted from a Website Submission by Ali A (Father of Child) on Tuesday 20 September 2016. Relates to September 2016.
Clean, excellent and informed staff and excellent facilities.
Feel my child is safe with his allergy status and receives stimulating activities to help progress all aspects of his growth.
Great info passed onto parents about their day.
Review submitted from a Website Submission by Jenny R (Mother of Child) on Tuesday 20 September 2016. Relates to August 2016.
When entering the nursery it has a friendly and welcoming atmosphere, we have had great key workers in both rooms he has been in, he loves babies two. All the staff make a effort to get to know him and he has formed strong bonds with adult which make drop of time easier (with no tears!) we get great feed back at home time. I have nothing but praise for management and staff.
Review submitted from a Website Submission by Zoe H (Mother of Child) on Monday 19 September 2016. Relates to September 2016.
I have nothing but praise for the nursery - from day 1 they have been fabulous in all regards, and what's more have continued each year to evolve, improve and better the care they offer my sons. Their creativity and enthusiasm is relentless, their patience continuous....I cannot thank you all enough. :)
Review submitted from a Website Submission by Mark C (Father of Child) on Monday 19 September 2016. Relates to September 2016.
Cannot speak highly enough of this nursery, especially some members of toddlers which my son loves (and drives crazy no doubt).
He is coming on leaps and bounds with his speech now after a little delay, I'm sure working with him at nursery has developed this.
Each week he is excited to get to the nursery, loving seeing and feeding the fish on his way in a morning. So good knowing he's happy and settled now, can't thank the ladies enough.
Review submitted from a Website Submission by Woay (Father of Child) on Sunday 18 September 2016. Relates to September 2016.
My child loves every bit of the nursery especially those lovely staff. She really enjoys her time in the nursery and even wanted to live there. I am very happy to leave my child in the care of Bright Horizons Millhouses although this is not the nearest nursery from home.
Review submitted from a Website Submission by Charles (Father of Child) on Sunday 18 September 2016. Relates to September 2016.
Absolutely excellent standard of care. The workers are always friendly and provide good feedback on how my son is doing. He loves the food and based on the menu's he eats better than I do. He loves his time at nursery and he seems to be learning a lot.
Review submitted from a Website Submission by Fiona S (Mother of Child) on Sunday 18 September 2016. Relates to September 2016.
My little boy loves being at nursery. The staff are fantastic. They looked after my son and they also looked after me when he first started because we both found it difficult. He settled in quickly (and I did too!) and now he is full of smiles when I drop him off in the morning. I get plenty of detail about how his day has been when I pick him up, including a daily sheet which tells me what he has had to eat and what things he has been doing through the day. We have regular coffee mornings so we can meet the other parents and children which is great. Having an on-site chef means that the kids have fresh food every day and there is plenty of variety. I would recommend Millhouses Kids Unlimited to anyone who is looking for a nursery place for their little one.
Review submitted from a Website Submission by Lauren E (Mother of Child) on Friday 16 September 2016. Relates to September 2016.
I am delighted with this nursery. I am fully informed about what my child had done with their day. What their mood had been like. What they have eaten and how much. My child has come on in confidence and in their skills since joining this nursery. We have been assigned a key worker who is very pleasant and very approachable and adaptable to anything new we wish to introduce for our child. We only wish that our little one didn't get ill so many times but understand that this is part of the course.
Review submitted from a Website Submission by Jennifer T (Mother of Child) on Thursday 15 September 2016. Relates to September 2016.
I can't talk highly enough of this nursery. I am very happy to leave my children in the care of the lovely people that work at Bright Horizons Millhouses Day Nursery and Preschool. My children love it and have come on leaps and bounds since they started there. They use some very innovative play/educational techniques but also the old faithful singing and story reading. I would be happy to recommend Bright Horizons Millhouses Day Nursery and Preschool to family/friends.
Review submitted from a Website Submission by Kari P (Mother of Child) on Thursday 15 September 2016. Relates to September 2016.
Our 15-month old son attends Bright Horizons in Connecticut, USA. My husband and I travelled to England as my Father-in-law was ill and required an operation. This being last minute, I had to work remotely as well. Bright Horizons Millhouses were able to accept our son into their program without any issues. They were warm and welcoming to our family. Their program was enriching to our son's development and their facilities were great. Our son loved being able to play outdoors with their bikes and balls. He painted a picture for us, played at the sand table, with the puppets and the toy animals. When we would arrive to pick him up, he was eager to take us around his classroom which showed that he was happy there. Bright Horizons Millhouses really provided a family solution at a difficult time. We will miss their lovely, attentive staff and are grateful that they were there for us during our time of need.
Review submitted from a Website Submission by Jane E (Mother of Child) on Monday 12 September 2016. Relates to September 2016.
I can't thank the ladies in the baby room (especially our key worker) enough. Leaving our 6-month-old for three days a week was always going to be hard but made much more bearable knowing he was to be so well cared for. The team have supported us with the transition of breast feeding to bottle feeding and the introduction of food. The positive progress we have seen within a few weeks of being at the nursery is amazing, he continues to smile and show off all his new skills on a daily basis. Seeing the smile on our son's face says it all; he's happy, he's learning and he's being cared for. Thank you to the dedicated and talented baby room team you're fabulous!
Review submitted from a Website Submission by Paul H (Father of Child) on Monday 12 September 2016. Relates to September 2016.
We have just enrolled our first born at Millhouses for three full days a week. After viewing a number of nurseries we settled on Millhouses as the facilities looked excellent, staff friendly and professional and it was much more accessible for pick ups and drop offs than others.
No matter how much research you do, it was still on our mind that we were sending the centre of our universe to somewhere we just didn't know.
I'm pleased to say that the Millhouses team put us completely at ease and made everything so easy. Most importantly they have done such a good job taking care of our son. He has a smile every time we arrive and lights up when he lays eyes on a certain individual.
What is such an emotional time, the Millhouses team has made our journey so smooth and we're happy we chose to place our son here.
Review submitted from a Website Submission by Katie T (Mother of Child) on Monday 12 September 2016. Relates to August 2016.
Both my children have attended this nursery with my son starting from 10 months old. They have both really enjoyed their time there and the staff were all really fabulous. I decided to keep them in his nursery to do their pre-school as it was familiar to them and I'm glad I did. The pre-school team really prepared both of them for school which made the transition a lot easier. I would highly recommend this nursery.
Review submitted from a Website Submission by Roisin G (Mother of Child) on Monday 12 September 2016. Relates to August 2016.
After visiting a number of nurseries, when our eldest son was a baby it was clear very quickly that Millhouses was perfect. It is bright, clean, calm and the staff are all so helpful, hardworking and caring. He has had a brilliant four years and was very sad to say goodbye to pre-school and his key worker this September. Pre-school is so friendly, well organised and fun, he always wanted to go to nursery in the morning and often wanted to stay with his friends when we went to pick him up! Our youngest is now in babies and the quality of care here is excellent too, I have been really impressed with how they have helped him settle in and the attention he receives.
Review submitted from a Website Submission by Charlotte W (Mother of Child) on Saturday 10 September 2016. Relates to August 2016.
Excellent nursery and very friendly - always have plenty of time for you. All staff genuinely seem to care about your child and often think of different ways to engage the children and assist with their development. They are very keen to gather information from home to track development and are keen on working with parents to constantly improve the service and meet the child's potential.
Marketa Cardon, Mrkg at Bright Horizons Millhouses Day Nursery and Preschool responded to this review on 12 Sep 2016:
We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. I am going to share your comments with the Nursery Manager and ask her to speak to you. We especially take any concerns regarding safeguarding extremely seriously. I would strongly encourage you to speak to us, so we can address your areas of concerns.
Review submitted from a Website Submission by Fiona B (Mother of Child) on Saturday 10 September 2016. Relates to July 2016.
It is the wonderful staff at the nursery that make it, their care and dedication to each child is outstanding. The children are excited to attend and look forward to the broad range of activities offered each day. There is always a good story at the end of the day about something fun that they've done. All of our children have attended this nursery from the age of 1 to school age and we feel that it has given them a super start in life.
Review submitted from a Website Submission by Liz M (Mother of Child) on Saturday 10 September 2016. Relates to August 2016.
My son started here when he was 11 months old and left a few days before his 5th birthday. He loved it, especially his last year in pre school. The pre school staff were amazing with him and he grew very attached to them and quite honestly so did I. He only left a week ago and we miss it already.
The staff were amazingly supportive and worked with me as a parent to do what was right for my son and help with any needs he may have. It's not easy putting trust in people to look after your child but I couldn't have asked for more. My son has developed so much which gave me confidence when he started school.
Review submitted from a Website Submission by Nichola C (Mother of Child) on Friday 9 September 2016. Relates to August 2016.
My daughter and son have both attended the nursery from babies through to pre-school. I couldn't have asked for more. Absolutely lovely staff that have helped both my children develop into confident happy children, ready for their next adventure at school. Thank you for all your hard work.
Review submitted from a Website Submission by Vicky C (Mother of Child) on Friday 9 September 2016. Relates to September 2016.
Our little girl is in the 'babies 1' room. Since the first settling in sessions I've found the nursery to be really helpful and supportive. They are committed to my daughters development as well as her wellbeing, but above all they have managed to keep that personal touch.
My little girl loves going to nursery and seeing all the girls that work there, but especially her key worker. I always get a good run down of her day and what she's been up to when I pick her up, as well as the end of day summary form. We've been really pleased with our choice to pick this nursery.
Review submitted from a Website Submission by Emma B (Mother of Child) on Friday 9 September 2016. Relates to September 2016.
Our daughter started at Millhouses Bright Horizons when she was one. She's now three and a half so we have experienced each of the three rooms/stages available at the nursery: babies, toddlers and pre-school. We were impressed from the beginning (despite the nursery's location, which we think is the only thing that lets it down), particularly with the quality of staff and the very personal care they provide to the whole family. We have recommended the nursery to two friends who now also have their children in the nursery. Our daughter is now in preschool and has a very close bond with several members of staff in the room, and is thriving. We will be very sad when it's time for her to go to school next year!
Review submitted from a Website Submission by Neil K (Father of Child) on Thursday 8 September 2016. Relates to August 2016.
Our eldest two have now graduated from preschool at Bright Horizons Millhouses and our youngest is in toddlers. All three have been extremely happy and were so pleased with the special care from all the amazing staff.
Review submitted from a Website Submission by Mark W (Father of Child) on Thursday 8 September 2016. Relates to August 2016.
Both our children have attended this nursery from being 9 months old and they both loved it!
Children always have varied activities and lots of craft and sensory play. They were both kept entertained and engaged at preschool - when it's harder to keep a 4 year old occupied! - and never wanted to leave! There is some wonderful staff here that truly look after your children.
Review submitted from a Website Submission by Katie D (Mother of Child) on Thursday 8 September 2016. Relates to September 2016.
This nursery was amazing. My daughter was here from 6 months old until she went to school and was very well looked after by all of the staff. I love how much they genuinely care, you are very lucky to have such a great mix of staff, all working together, that makes this nursery special.
I would definitely recommend to anyone, I wouldn't hesitate. My daughter left, ready and prepared for school.
Review submitted from a Website Submission by Gemma (Mother of Child) on Monday 5 September 2016. Relates to July 2016.
Both my children have attended the Millhouses Kids Unlimited nursery (now Bright Horizons) and I have been really impressed by the care that has been shown toward my children. The staff work extremely hard and I have always felt very secure that my children are happy and safe at this nursery. The facilities are very good and the meals provided for the children are excellent.
Review submitted from a Website Submission by Sarah S (Mother of Child) on Thursday 21 July 2016. Relates to July 2016.
We are very impressed by the nursery. The staff are amazing and go above and beyond to care for the children. Our little boy loves going and talks about his key worker constantly. The food is fabulous and our little boy regularly has seconds! A great place to send your little one!
Review submitted from a Website Submission by D Summers (Mother of Child) on Monday 18 July 2016. Relates to July 2016.
My son has attended for a couple of months now, to be honest not been the easiest child to settle in :-)
One day a week which to be fair to him can be unsettling but he's slowly settling well. Staff are amazing with him couldn't do more, giving lots of extra cuddles when he's upset, always working hard to distract him with exciting activities (can't wait for a stay and play session).
I look forward to feedback each week as to what he's been up too, and can usually see from some of his changes of clothes. Fantastic seeing he has so much fun in paint, water and the mud kitchen (he is such a monkey for not wanting to wear an apron).
Even though he's a monkey in a morning at drop off, seeing him running round in an evening not wanting to come home, makes it all worthwhile.
Review submitted from a Website Submission by Amy C (Mother of Child) on Thursday 10 March 2016. Relates to March 2016.
I would just like to thank all the staff at KU Millhouses and particularly the Toddlers team for helping my daughter settle in so well. Before we started the settling in period I met with the nursery manager and expressed my concerns about how my daughter would settle based on her previous experiences of childcare. They listened and put in place a lovely personalised booklet that my daughter could use at home to talk about the new nursery, her key person and the facilities there. We have had nothing but great experiences with KU Millhouses - it is a joy to see my daughter having a great day at nursery, coming home with lots of art work, being invited to Mother's day tea and all the communications between nursery and home. It has made us all so happy that the change has been so positive and well supported. The resources, cleanliness and whole experience has been 100% - and what really makes the difference is the fantastic welcome from a happy, knowledgeable team. Thank you!
Review submitted from a Website Submission by Laura R (Mother of Child) on Thursday 4 February 2016. Relates to January 2016.
We had a great experience with our little boy in the toddler room. All the staff were very good however our key worker was excellent - extremely committed, very good at communicating with parents and our little boy absolutely adored her.
Lots of creative activities and very supportive of the little quirks that all toddlers have! We are sad to have to "graduate" to pre-school!
Review submitted from a Website Submission by Sarah P (Mother of Child) on Monday 9 November 2015. Relates to November 2015.
My daughter absolutely loves this nursery. As soon as we pull up outside she starts getting giddy and can not wait to get inside. The team there are great, very caring and look after my daughter brilliantly. It is a relief to find a nursery that she loves and where I am more than happy to leave her, content that she will be well looked after and happy all day.
Date: Tuesday 29 Sep 2015