Bright Horizons Countess of Chester Day Nursery and Preschool

Countess of Chester Health Park, Liverpool Road, Chester CH2 1UL
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9.9 62 Reviews
  • Bright Horizons Countess of Chester Day Nursery and Preschool, Chester
A welcoming and enriching nursery in Countess of Chester Hospital.

Set in the grounds of Countess of Chester Hospital, making the nursery ideal for hospital staff and local residents, Countess of Chester Day Nursery and Preschool is located on Liverpool Road. The nursery cares for children from three months to five years.

The nursery has three separate areas including babies, toddlers and a large preschool and boasts a large outdoor area that is accessible from all rooms to encourage a free flow environment.

The Preschool room has an additional separate garden for the older ones to explore and enjoy with more freedom.

The well-qualified team of highly motivated, enthusiastic and experienced staff work together to provide a well-balanced programme of fun activities and learning experiences, within a carefully planned curriculum with Bright Horizons unique Ready for School programme. The nursery fosters an enjoyment of early literacy and maths, with Growing Readers, Writers and Mathematicians Enhancements helping children to recognise letters, words and numbers in their environment.

All-inclusive fees mean you have less to pack on a busy morning, and the onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to your chosen branded nappies and wipes, everything your child needs is included in the fees.

The friendly, experienced and highly qualified staff are on hand, so book a visit with the nursery today and they will show you all the nursery has to offer during your own personal tour.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jacqueline (Manager)

Number of Childcare Staff

  • 23

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

Bright Horizons Countess of Chester Day Nursery and Preschool Reviews (62)

9.9

Bright Horizons Countess of Chester Day Nursery and Preschool has a Review Score of 9.9 (9.884) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons Countess of Chester Day Nursery and Preschool has 62 reviews.

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Reviewer Connection to Bright Horizons Countess of Chester Day Nursery and Preschool
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Total of 62, showing 1-20
Review from Suzy B (Mother of Child) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves coming here, the staff are so nice and she chats about them all so much at home which speaks volumes! She is also so kind to her teddy's when she plays 'nursery' at home so she must be watching kindness and copying. I would recommend this nursery to anyone.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your lovely feedback! We're so pleased your daughter enjoys nursery and that kindness shines through in her play at home. Thank you for your recommendation.
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Review from G M (Mother of Child) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very Friendly, patient and kind staff who look after the children with lots of love. My baby is more comfortable being in nursery than when he first started since it was a new environment. They are awesome and can recommend this nursery to everyone
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your kind words! We're so pleased your baby feels comfortable and happy. Thank you for your recommendation.
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Review from Hannah C (Mother of Child) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl started nursery 3 months ago and we've been delighted with the nursery and staff so far. Communication has been great, they really seem to care and get to know the babies individually and their personalities to help them settle in as quickly as possible. Would highly recommend to anyone!
Thank
you
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your lovely feedback! We're so pleased your little one has settled well and you feel supported by our team.
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Review from Jade S (Mother of Child) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one has been attending here for 2 years and is always so excited to go. The staff are so lovely and welcoming and you can tell they genuinely care. They are very helpful and easy to talk to. She has become such a confident person here and has formed bonds with the staff which is lovely to
see. Big outdoor space and good range of food provided. Thank you for everything!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you so much for your lovely review!We're so pleased to hear how much your child has enjoyed their time at Bright Horizons Countess of Chester Nursery. It's wonderful to see their confidence grow…read more
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Review from H S (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic loving team of staff. Truly caring and encourage my little one's personality to shine through
Good teaching
Good balanced diet
Great environment indoors and outdoors
Staff Always have time to feedback and talk
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your lovely review. We're so pleased to hear your child is thriving and that our team, environment and approach to care and learning have made such a positive impact.
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Review from Alexandra B (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started in June and we have nothing but great things to say! I'm a qualified early years teacher myself so trust me when I say my standards are high and the nursery exceeds our expectations constantly. Nothing is too much to ask, the staff are friendly and very knowledgeable which meant
that our daughter has settled so fast despite only being in part time. The children are stimulated with well thought out activities that challenge and engage them with fab continuous provision alongside it. The staff in the baby room have struck a perfect balance of providing care and education which is so so rare to find. The managers are always friendly and happy to help. Myself and my husband have been blown away at how quickly the staff in the room have gotten to know our daughter and they've remembered every little detail of everything we've said. I've never known a nursery have a freely accessible garden in the baby room and it's just fantastic how much time they spend outside!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your outstanding review. As an early years professional, your feedback means a great deal. We're thrilled to hear your daughter has settled so well and that our team, environment and…read more
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Review from Jayde G (Mother of Child) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at the nursery in January and I have been so happy with everything about the nursery. My daughter loves going and has settled really well, the staff in the baby room are so nice and lots of different activities going on each day with you are informed of on the app. I love that I
can just log on the app see what she has eaten throughout the day and about her nappies and naps.
Management are really lovely and often seen in the rooms with the babies which I think is lovely.
I have nothing but good things to say about the nursery and it is really improved since my first daughter went there a good few years back (different staff and management at the time).
Thank you for all you do :)
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your daughter loves the nursery and that the app keeps you well-informed.
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Review from Amy F (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Daughter started in September 2024 and the team went above and beyond to ensure she settled in and since then she has absolutely thrived in the baby room. The resources the nursery have are great and the team are constantly setting up new activities with new themes for the children to enjoy. There
is a lot of indoor and outdoor space for the children to enjoy and which is well looked after. The staff have been amazing with my child who has an allergy and super supportive in all aspects.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear your daughter has thrived in the baby room and enjoyed the activities and space. We also appreciate your feedback on our staff's support with her…read more
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Review from Rathi I (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is curious and happy about going to nursery. Easy to communicate with staff. Understands family and needs of individual child. Provides flexible hours. Engage kids in thought provoking activities. Helping kids to be more independent.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your great review! We're so happy to hear your daughter is enjoying her time at nursery and that our team is meeting her needs. It's wonderful that she's engaging in thought-provoking…read more
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Review from Gemma C (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so glad we chose this nursery! The staff are LOVELY and so supportive with my little ones feeding and eating. He has great naps, and has fun, and I love the updates and photos - as an anxious mama, these make a huge difference. They also provide regular observations on learning which is fab. The
food sounds delicious and healthy which is great. I highly recommend all the time to friends and family.
The outdoor space looks great - we can't use it yet because of the weather and littlens not walking yet, but I can't wait to see what they get up to in the summer.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear that you're pleased with your little one's experience at the nursery. It's great to know that the updates, photos and support with feeding…read more
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Review from M G (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The managers and all the staff have been absolutely lovely and helpful! You can tell staff really do care and have so much patience! I cannot thank you enough for putting our minds at ease when we are at work. Definitely can't recommend it highly enough and it's especially handy for working nearby!
The only thing is I feel the rooms could be cleaned a little more often but that's just a small nag compared to all the lovely positives!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your lovely review! We're so glad our team has put your mind at ease and we truly appreciate your feedback on the cleaning. Thank you for your recommendation.
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Review from Y H (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started last may , and he's honestly come on so much since being there , it's also perfect as I work within the hospital so I am close to him . The staff have been nothing but kind and supportive not only to my child but me & my family too . The manager are so helpful and are both incredibly
supportive. My son's key worker and he absolutely adores her and so do I . She's such a lovely lady . I honestly couldn't ask for anywhere better for my child . Thanks again xx
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear how much your son has progressed since joining us. It's great that the proximity to your work makes it even easier for you. We truly…read more
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Review from Alice M (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with this nursery, my son has been coming here 3 days a week since Spring 2023 - the staff are very friendly and helpful always. They teach and nurture my son with care and competence. He skips in every time and gives his key workers a cuddle as they have created such a good bond.
They do all sorts of clever activities, creative crafts, outside play, veg growing, etc. He is well fed with a balanced and comprehensive menu from the chef. I don't have any negatives, I fully recommend this nursery as a safe, kind and nurturing place to send a child.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear that your son is thriving and has built such a strong bond with his key workers. It's great to know that he enjoys the activities, outdoor…read more
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Review from D W (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter settled really quickly in to the baby room with loads of support from the baby room staff - for both of us!
It's very reassuring leaving her with staff who make me feel like they genuinely care about her.
Thanks for all you do and for feeding her so well!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear your daughter settled in quickly with the support of our baby room staff. It's great to know you feel reassured and confident in the care…read more
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Review from Lara R (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful experience so far with this nursery, my little one needs to be cuddled often and likes to play with someone next to him to feel safe and the staff is been always very understanding of his needs providing very nurturing care. Food menu is very diverse and lots of activities to encourage our
kids to develop and improve their skills are made with care to detail an example of it is the mental health care week that took recently where kids explored self care activities.
Staff is very friendly and easy to connect with to the point they feel like family. Very clean and tidy you can see a member of the staff every morning moping and doing different cleaning activities. The outdoor space is lovely with a Bugs hotel and a little veggies garden plant by the kids and also very safe.
10/10
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your little one feels safe and enjoys the activities, food and outdoor space. We truly appreciate your feedback!
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Review from Amanda J (Mother of Child) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old started mid-October and has settled really well. From management to room staff, everyone is so friendly and works so hard to make the kids' days fun. The nursery has a big outdoor area and lots of age-appropriate toys, as well as plenty of activities and creative play inside too. The food
always smells amazing and I love seeing what my boy has eaten on the app which is always varied and nutritional. I know he is in great hands here and highly recommend.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Hello, thank you so much for your positive feedback! Thank you for recommending us!
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Review from Josie G (Mother of Child) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 3-year-old boy started at Bright Horizons recently and I've been so impressed by the level of support and care they offer, not just for kids but parents too. I picked the nursery because it had such a warm feel and the kids seemed genuinely happy and confident. There is loads of space indoors and
outside and the meals always seem to be healthy and tasty. Staff are great - managers included - and I really look forward to updates on what the kids have been doing on the app. I viewed loads of nurseries but this one really stood out.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from K M (Mother of Child) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care is provided in a manner which caters to the individual needs of the child, including organising support when needed for inter-nursery transfer. This includes carefully managed finances, checking in on our toddler and ensuring a smooth transition both as he left and has returned to the
Chester nursery. The manager and team - you are amazing.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your kind words! We're so glad our teams support made your toddler's inter-nursery transfer smooth.
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Review from Ruth O (Mother of Child) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is incredibly happy whenever we arrive at this nursery, she loves the staff and always has a great day. So reassuring. Staff are great, very caring and competent - special thanks to the staff in the baby room. Management is also fantastic, very helpful.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Chloe H (Mother of Child) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love this nursery! Location is perfect on sight of work which put me at ease in the early days with my 8-month-old being so close. Both my children have settled in so quickly and never cry going in, they're always so excited to see not only their friends but all the staff, I'm soon forgotten
about. All staff have been amazing with my toddler's milk allergy with advice and always giving her lovely meals regardless. Thank you to all the staff for always being so welcoming and giving me the best handovers and advice when I need help with absolutely anything! All the girls are like aunties to my children, you can really tell they love their jobs, the way they talk about the kids just feels like my children are never a burden. I am soon to have my third child who I now know has the perfect nursery to go to when ready, it's so clean and spacious and they're so on it with everything which is why I have no worries.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Countess of Chester Day Nursery and Preschool
Thank you for your wonderful review! We're delighted to hear your children have settled in quickly and enjoy their time with us. It's great to know our staff have been supportive, especially with your…read more
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Bright Horizons Countess of Chester Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Bright Horizons Countess of Chester Day Nursery and Preschool is calculated as follows: ( (243 Excellents x 5) + (32 Goods x 4) ) ÷ 275 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Countess of Chester Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Jacqueline

Jacqueline

Job Title: Nursery Manager

Hello, I am Jacqueline the Nursery Manager. Passionate about children's development and safety, I'm pursuing a master's in early childhood education and joining a professional body for further expertise.


Starting with a Level 5 Diploma in Leadership & Management, I earned an Outstanding Ofsted rating and helped improve ratings in various settings. Upon relocating to Wales for family, I became a Nursery Operations Manager overseeing two sites, earning a nomination for Nursery Manager of the Year.


Living in Wales allows our family to indulge in our love for the outdoors, exploring beautiful scenery, walking, and enjoying wild swimming.


I look forward to meeting everyone and getting to know your children.

Becki

Becki

Job Title: Deputy Manager

Hi, I'm Becki the Deputy Manager.


I have 16 years of experience in nursery settings. Last year I graduated with an early years degree. My role has always been heavily linked to SENCO and also have my level 3 in SENCO.


I look forward to welcoming you and your family to the nursery.

Frequently Asked Questions about Bright Horizons Countess of Chester Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Countess of Chester Day Nursery and Preschool accepts?

Bright Horizons Countess of Chester Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Countess of Chester Day Nursery and Preschool Open?

Bright Horizons Countess of Chester Day Nursery and Preschool is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Bright Horizons Countess of Chester Day Nursery and Preschool have capacity for?

Bright Horizons Countess of Chester Day Nursery and Preschool has capacity for a total of 72 Children.

How far is Bright Horizons Countess of Chester Day Nursery and Preschool to the centre of Chester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Countess of Chester Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Countess of Chester Day Nursery and Preschool has an Enhanced Service - more info.