Bright Horizons Countess of Chester Day Nursery and Preschool

Countess of Chester Health Park, Liverpool Road, Chester CH2 1UL
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9.9 62 Reviews
  • Bright Horizons Countess of Chester Day Nursery and Preschool, Chester
A welcoming and enriching nursery in Countess of Chester Hospital.

Set in the grounds of Countess of Chester Hospital, making the nursery ideal for hospital staff and local residents, Countess of Chester Day Nursery and Preschool is located on Liverpool Road. The nursery cares for children from three months to five years.

The nursery has three separate areas including babies, toddlers and a large preschool and boasts a large outdoor area that is accessible from all rooms to encourage a free flow environment.

The Preschool room has an additional separate garden for the older ones to explore and enjoy with more freedom.

The well-qualified team of highly motivated, enthusiastic and experienced staff work together to provide a well-balanced programme of fun activities and learning experiences, within a carefully planned curriculum with Bright Horizons unique Ready for School programme. The nursery fosters an enjoyment of early literacy and maths, with Growing Readers, Writers and Mathematicians Enhancements helping children to recognise letters, words and numbers in their environment.

All-inclusive fees mean you have less to pack on a busy morning, and the onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to your chosen branded nappies and wipes, everything your child needs is included in the fees.

The friendly, experienced and highly qualified staff are on hand, so book a visit with the nursery today and they will show you all the nursery has to offer during your own personal tour.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jacqueline (Manager)

Number of Childcare Staff

  • 23

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

Bright Horizons Countess of Chester Day Nursery and Preschool Reviews (62)

9.9

Bright Horizons Countess of Chester Day Nursery and Preschool has a Review Score of 9.9 (9.884) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons Countess of Chester Day Nursery and Preschool has 62 reviews.

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Reviewer Connection to Bright Horizons Countess of Chester Day Nursery and Preschool
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Total of 62, showing 41-60
Review from S W (Mother of Child) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little girl has been at Bright Horizons in Chester for 6 months and she loves it! She has a big smile on her face each morning and embraces her key worker. She is so comfortable and happy to go to the nursery staff. I have been really pleased with the number of special days and events at nursery
and love receiving pictures of my daughter smiling away doing a range of activities (baking, painting, sensory). We love Bright Horizons and look forward to sharing many fun times with them over the next few years.
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Review from Lauren G (Mother of Child) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say a huge thank you to the staff and management at Bright Horizons day nursery. My son has settled in really well and in such a short space of time! He's really taken to two of the ladies.


I have the utmost confidence in all the staff and would highly recommend this nursery.

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Review from Hayley A (Mother of Child) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery, amazing staff who care about the children in their care.
Lovely home-cooked food, very clean and safe setting, with a variety of toys and tasks to keep children entertained and develop their skills.
Excellent communication I can honestly say I feel very reassured leaving my child
at this nursery for the day.
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Review from James M (Father of Child) published on 4 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery staff were very welcoming and gave my daughter the time for settling in. The nursery was very clean and my daughter enjoyed the food immensely. The activities on offer were age and stage appropriate with the staff being fully engaged making it a fun and educational environment.
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Review from Ian R (Father of Child) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chester Day Nursery is fantastic thanks to the care, attention and enthusiasm shown by all the staff.
They all clearly have the children's enjoyment/safety/development at the heart of all they do.
Our children really enjoy attending and that is great as a parent too!
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Review from J C (Mother of Child) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves nursery she loves playing with the staff who take the time to get to know her. She has been going for 10 months now and knowing how much she enjoys it makes being working parents much easier.
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Review from Daniel E (Father of Child) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter has been attending the Chester nursery for a year now and we couldn't be any happier. She has a lovely time and looks forward to nursery every Monday. The nursery seems very well run and all the staff are approachable. Very happy with our choice of nursery.
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Review from S R (Mother of Child) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been attending Bright Horizons for 10 months. She has settled in really well with the help of the staff. I have felt the staff have a very caring approach to the children and provide them with a lot of reassurance if it is needed. I am really pleased with my daughter's progression and
I feel this is down to staff encouraging her independence and learning. The staff are always approachable and support with any queries I have.
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Review from Hannah H (Mother of Child) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent nursery. The staff treat us and our daughter like family. Our daughter is so happy and is growing up and developing so well. Our key worker is amazing - as is all the team.
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Review from C K (Mother of Child) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and welcoming nursery. Children known by all staff well, not just key workers. Supportive and nurturing environment.
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Review from J M (Mother of Child) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter and I are always met politely and professionally - the staff seem to genuinely enjoy their jobs and spending time with the children. I like the range of activities that they do, particularly singing and storytime. Having a dress up character means that she understands different characters,
rather than just putting on lots of clothes. Improvements: keep parents informed of financial changes - if there is a problem speak to us rather than putting it in a letter. Don't say what she has done verbatim - please talk to us, we can read! More slides, swings and obstacle equipment.
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Review from C W (Mother of Child) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent nursery and my son is very happy here. The staff are very caring and tailor the activities to the child's interests and developmental needs. My son also loves the food!
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Review from Ben M (Father of Child) published on 28 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our oldest used the nursery, we chose here for our daughter who just left . I was always happy with the care and felt welcomed, its very clean and children/staff look happy, mine seemed to do lots of fun things and experience lots. We were invited to tea parties or breakfast as a special event. Both
went to school easily, confident and capable. The menus are really good and there's evidence that they won awards for their menus and for health/safety. They seem to do a lot to prevent accidents and if my children were poorly I was kept up to date and given time to collect them. Some staff have been there years and some are new yet all seem motivated, professional and well trained. The rooms are bright. lots of information sent via email. I liked the nursery from day 1 and my wife as an ex-nursery nurse was impressed by the organisation and calmness when you walk in, The best for us was everything is there...nappies, milk, nappy cream etc so easy when your working.
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Review from Liz (Mother of Child) published on 28 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at the nursery for nearly 4 years, only leaving to start school and I have been so pleased with it, my son now goes as well. The staff are amazing and the way they have helped my children to develop has been worth every penny. The staff are welcoming, friendly and aim to help in
any way they can. The management team have been amazing during difficult personal circumstances. I would happily recommend it to anyone.
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Review from Pho T (Father of Child) published on 28 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son had an unforgettable time in nursery. He had lots of favourite teachers who love and look after him very well. He also learned lots of things. Teaching was very good. We can clearly see the benefits of being at nursery when he goes to school. Thank you very much everyone at Countess Nursery.
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Review from D M (Mother of Child) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a parent for 9 years, having both my children attend the nursery. I instantly went back here with my second child and use their holiday club with my eldest. The staff are loving, calm and professional. I find all the staff have a certain maturity about them and 100% would recommend the nursery
to friends and family, I believe and know some staff have been there 20 years or more. The huge garden, bright rooms and amazing menu all go towards this being an amazing nursery.
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Review from J B (Mother of Child) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this nursery 100% My daughter has been attending since December 2015 and she thoroughly enjoys her time there. I find the staff to be very skilled and professional. They are committed to enabling the children to learn through activity and fun. I am always impressed by the care, attention
and interest the staff display. I genuinely think that the staff know my daughter well and respond to her individually. The nursery is a happy place for everyone.
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Review from C C (Mother of Child) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery since September 2013 and she has really enjoyed her time here. The staff are excellent and has always had a great rapport with her key workers. She enjoys the activities and routine provided by the nursery. I am really pleased with the nursery and always feel confident
that she is being cared for.
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Review from Gemma W (Mother of Child) published on 3 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has been at this nursery since he was 11 months old. He is extremely settled and happy here. The nursery was recommended by colleagues and we truly could not be happier with both the care he has received and the help and support that we have had as first time parents. The meals are fantastic
with a vast menu which has even given me ideas for home. My little boy is known well by all staff not just his keyworker making it easy to talk to anyone about him. There are also ample opportunities to discuss his progress at one to one sessions. My newest baby is due to start at the same nursery next year and i will have no worries when that time comes.
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Review from Katy C (Mother of Child) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery have looked after all 4 of my children while I am working. The love and care the staff have shown over the last 8 years and most recently with my youngest has been amazing. My daughter adores her time in nursery and I collect her happily exhausted knowing she was given the best care. There
is something about the way the key workers bond with their children that makes this nursery extra special!
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Bright Horizons Countess of Chester Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Bright Horizons Countess of Chester Day Nursery and Preschool is calculated as follows: ( (243 Excellents x 5) + (32 Goods x 4) ) ÷ 275 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Countess of Chester Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Jacqueline

Jacqueline

Job Title: Nursery Manager

Hello, I am Jacqueline the Nursery Manager. Passionate about children's development and safety, I'm pursuing a master's in early childhood education and joining a professional body for further expertise.


Starting with a Level 5 Diploma in Leadership & Management, I earned an Outstanding Ofsted rating and helped improve ratings in various settings. Upon relocating to Wales for family, I became a Nursery Operations Manager overseeing two sites, earning a nomination for Nursery Manager of the Year.


Living in Wales allows our family to indulge in our love for the outdoors, exploring beautiful scenery, walking, and enjoying wild swimming.


I look forward to meeting everyone and getting to know your children.

Becki

Becki

Job Title: Deputy Manager

Hi, I'm Becki the Deputy Manager.


I have 16 years of experience in nursery settings. Last year I graduated with an early years degree. My role has always been heavily linked to SENCO and also have my level 3 in SENCO.


I look forward to welcoming you and your family to the nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Countess of Chester Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Countess of Chester Day Nursery and Preschool has an Enhanced Service - more info.