Bright Horizons Countess of Chester Day Nursery and Preschool

Cannot praise the staff here enough, my little boy has come on leaps and bounds since joining in September. The report card and photos he comes home with each week brighten's up my day. He enjoys activities and crafts that we wouldn't necessarily do at home, which you can see in the photos he thoroughly enjoys. I always receive updates immediately whenever I email throughout the day; they are always honest and reassuring.

My little girl has been at Bright Horizons in Chester for 6 months and she loves it! She has a big smile on her face each morning and embraces her key worker. She is so comfortable and happy to go to the nursery staff. I have been really pleased with the number of special days and events at nursery and love receiving pictures of my daughter smiling away doing a range of activities (baking, painting, sensory). We love Bright Horizons and look forward to sharing many fun times with them over the next few years.

I just wanted to say a huge thank you to the staff and management at Bright Horizons day nursery. My son has settled in really well and in such a short space of time! He's really taken to two of the ladies.

I have the utmost confidence in all the staff and would highly recommend this nursery.

Excellent communication I can honestly say I feel very reassured leaving my child at this nursery for the day.

The nursery staff were very welcoming and gave my daughter the time for settling in. The nursery was very clean and my daughter enjoyed the food immensely. The activities on offer were age and stage appropriate with the staff being fully engaged making it a fun and educational environment.

Our children really enjoy attending and that is great as a parent too!

My daughter loves nursery she loves playing with the staff who take the time to get to know her. She has been going for 10 months now and knowing how much she enjoys it makes being working parents much easier.

Our daughter has been attending the Chester nursery for a year now and we couldn't be any happier. She has a lovely time and looks forward to nursery every Monday. The nursery seems very well run and all the staff are approachable. Very happy with our choice of nursery.

My daughter has been attending Bright Horizons for 10 months. She has settled in really well with the help of the staff. I have felt the staff have a very caring approach to the children and provide them with a lot of reassurance if it is needed. I am really pleased with my daughter's progression and I feel this is down to staff encouraging her independence and learning. The staff are always approachable and support with any queries I have.

This is an excellent nursery. The staff treat us and our daughter like family. Our daughter is so happy and is growing up and developing so well. Our key worker is amazing - as is all the team.

Friendly and welcoming nursery. Children known by all staff well, not just key workers. Supportive and nurturing environment.

My daughter and I are always met politely and professionally - the staff seem to genuinely enjoy their jobs and spending time with the children. I like the range of activities that they do, particularly singing and storytime. Having a dress up character means that she understands different characters, rather than just putting on lots of clothes. Improvements: keep parents informed of financial changes - if there is a problem speak to us rather than putting it in a letter. Don't say what she has done verbatim - please talk to us, we can read! More slides, swings and obstacle equipment.

This is an excellent nursery and my son is very happy here. The staff are very caring and tailor the activities to the child's interests and developmental needs. My son also loves the food!

Our oldest used the nursery, we chose here for our daughter who just left . I was always happy with the care and felt welcomed, its very clean and children/staff look happy, mine seemed to do lots of fun things and experience lots. We were invited to tea parties or breakfast as a special event. Both went to school easily, confident and capable. The menus are really good and there's evidence that they won awards for their menus and for health/safety. They seem to do a lot to prevent accidents and if my children were poorly I was kept up to date and given time to collect them. Some staff have been there years and some are new yet all seem motivated, professional and well trained. The rooms are bright. lots of information sent via email. I liked the nursery from day 1 and my wife as an ex-nursery nurse was impressed by the organisation and calmness when you walk in, The best for us was everything is there...nappies, milk, nappy cream etc so easy when your working.

My daughter has been at the nursery for nearly 4 years, only leaving to start school and I have been so pleased with it, my son now goes as well. The staff are amazing and the way they have helped my children to develop has been worth every penny. The staff are welcoming, friendly and aim to help in any way they can. The management team have been amazing during difficult personal circumstances. I would happily recommend it to anyone.

My son had an unforgettable time in nursery. He had lots of favourite teachers who love and look after him very well. He also learned lots of things. Teaching was very good. We can clearly see the benefits of being at nursery when he goes to school. Thank you very much everyone at Countess Nursery.

I have been a parent for 9 years, having both my children attend the nursery. I instantly went back here with my second child and use their holiday club with my eldest. The staff are loving, calm and professional. I find all the staff have a certain maturity about them and 100% would recommend the nursery to friends and family, I believe and know some staff have been there 20 years or more. The huge garden, bright rooms and amazing menu all go towards this being an amazing nursery.

I would recommend this nursery 100% My daughter has been attending since December 2015 and she thoroughly enjoys her time there. I find the staff to be very skilled and professional. They are committed to enabling the children to learn through activity and fun. I am always impressed by the care, attention and interest the staff display. I genuinely think that the staff know my daughter well and respond to her individually. The nursery is a happy place for everyone.

My daughter has attended this nursery since September 2013 and she has really enjoyed her time here. The staff are excellent and has always had a great rapport with her key workers. She enjoys the activities and routine provided by the nursery. I am really pleased with the nursery and always feel confident that she is being cared for.

My child has been at this nursery since he was 11 months old. He is extremely settled and happy here. The nursery was recommended by colleagues and we truly could not be happier with both the care he has received and the help and support that we have had as first time parents. The meals are fantastic with a vast menu which has even given me ideas for home. My little boy is known well by all staff not just his keyworker making it easy to talk to anyone about him. There are also ample opportunities to discuss his progress at one to one sessions. My newest baby is due to start at the same nursery next year and i will have no worries when that time comes.