Nene Valley Day Nursery (Northampton)

General Hospital Complex, Cliftonville, Northampton NN1 5BD

Nene Valley Day Nursery is a bright and well appointed purpose built nursery in the grounds of Northampton General Hospital.

The nursery has four bright and colourful playrooms for individual age groups with additional sleeping areas, children's kitchen and teaching room.

A team of experienced and qualified staff provide a happy, caring and friendly environment, where every child is treated as an individual.

The outside play area is a large, fully enclosed, award winning garden with a playground and other interest areas for the children to enjoy.

Group: Childbase Partnership

Person in charge: Tracy Smith (Manager)

Local Authority / Social Services: Northamptonshire County Council

Number of Staff: 41

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 101

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Languages Spoken (other than English): Polish

Overview

The Review Score of 9.6 (maximum of 10) for Nene Valley Day Nursery (Northampton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews over all time. This Average Rating is also the rating value for Nene Valley Day Nursery (Northampton) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.819 for Nene Valley Day Nursery (Northampton) is calculated as follows: ( (419 Excellents x 5) + (77 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 503 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.792 Points relating to the number of positive Reviews for Nene Valley Day Nursery (Northampton) is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.2 positive Reviews (101 registered maximum number of service users ÷ 5). 16 Reviews ÷ 20.2 Target = 0.792

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Nene Valley Day Nursery (Northampton) has a Review Score of 9.6 (9.611)

Average Ratings

  • Excellent
    36
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nene Valley Day Nursery (Northampton)?

  • Extremely LIKELY
    39
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nene Valley Day Nursery (Northampton)

  • Mother of Child
    34
  • Father of Child
    8

It is a really feel at home environment and the staff/teachers are very friendly and dedicated. It is clear they love the children and it is not only a job done well. My son had a very painful experience in his previous nursery and everybody helped him to settle quite quickly and even his delay in speaking English has been embraced so well by the staff, that in a few months has greatly improved. My child has both parents speaking Italian at home and to find a place he could be loved and understood was utterly important!. Thank you Nene Valley Day Nursery.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.8 out of 5

Absolutely fantastic nursery. My daughter only attends two mornings per week and during the initial month, she really struggled to settle in. The nursery staff were fantastic in the way they managed her separation anxiety and how they communicated with me.
My daughter loves going now and talks about nursery often when we are at home. I am so happy with her progress, she has grown in confidence since being at Nene Valley. We are keen to increase her hours there and know that when we are at work she is safe, happy and always learning!
Thank you to all at Nene Valley and a special thanks to the wonderful staff in Bumblebees.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

We are very happy with the time my son is having in the nursery. He loves coming daily. Improved in many fields, made friends and likes the staff. Well maintained and good food. Key person's connection with my son is really good. Good to see all the updates from daily activity in the app and the key person is his favourite "mam".

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.2 out of 5

My daughter loves coming to the nursery. She is two and has started telling me about her day and is always excited to tell me what she's been up to.
The staff have all been incredible. It's lovely that they all speak to her and also remember my son and speak to him when he visits as well.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My daughter started Nene Valley Nursery last year and I am very happy that we made the right choice. I can see my daughter enjoys the time she spends there. She is always happy to go there. I also noticed that she has improved her language a lot and learnt a lot of different things. Very nice staff and even my daughter tells me about that. So we are very happy with Nene Valley Day Nursery.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

A purpose-built building of Nene Valley Day Nursery with plenty of outdoor space and spacious rooms for different age groups. Experienced and caring staff, actively involved in the physical and mental development of children are only some of the important salient features of this place.

My children are always happy and comfortable here and therefore, I have peace of mind that they will be very well looked after and cared for whilst I am at work. I am always kept up to date with their progress by daily feedback from the girls and also by the wonderful parent app of Parent 2.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

I think this nursery is excellent in every way, everyone is very friendly and welcoming. They are brilliant with my son who attends three times a week and enjoys going. There are always various activities in his designated room which help with his learning which are really enjoyable for him. I always receive a good handover.

Great communication links, especially now parent zone is running. My child's key worker is brilliant and really interacts with him well and really helps with his development, caring, enthusiastic and always happy. Overall, a fab nursery and would recommend it to anyone.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

Very professional and caring, providing stimulating activities for children of all ages. Very good communication with parents, including the 'daily care chart' and the app 'parent zone', which is quite innovative. Extending opening hours, which is helpful for working parents. Highly recommend it. My baby has settled in very well and is always very happy to stay.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has attended since Babes and is now in Preschool. The staff have always been supportive and caring, especially to her needs emotionally.
Feedback and communication are always of good quality and if I have ever had any queries then the staff have been quick to help.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

My child has always felt welcomed and secure enough to leave me on drop without fuss or hesitation. He has only ever had good things to say about the setting and staff and have been supportive in his shown interests. The atmosphere has always been welcoming, positive and creative, generating exciting creativity. My child has always had his independence and uniqueness promoted and developed and as a result, I have a very confident and happy little boy who was perfectly prepared for school.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

As I was having difficulty getting my daughter to eat certain foods at home I asked the nursery to keep track of what meals she is happy to eat at nursery. They gave me recipes for 7 meals. Thank you.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

Nene Valley provides an outstanding level of care for my daughter, she's happy, clean and well-fed. Her progression with speaking and socialising with others has improved dramatically. They are polite and understanding.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Likely

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Average Rating:   4.5 out of 5

My son has been here since he was eight months old. All the staff have been lovely. I cannot fault the nursery. The support given to all the family, especially during transition phases, has been excellent. I will be sad when it's time to leave.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has always been very well looked after and loved in all areas she has been in. I know she is in good hands with staff that care. She has developed well and had good learning opportunities with the chance to learn new skills along the way, for example writing her name and creative play.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My son has been extremely happy during his time at Nene Valley Day Nursery. The staff show a real interest and passion in all the children. The facilities are excellent and the food is all hand made. I wouldn't hesitate to recommend this nursery to someone.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

We could not be more pleased with how our daughter has got on at this nursery. She loves going so much that she asks to go at the weekends. The staff are all so lovely, so helpful and really make the children feel like they're at a home from home. As a parent, you want to know that your child is always safe and I got that feeling as soon as I stepped in Nene Valley. I'm just sad that my daughter doesn't get to spend more time here. She has learnt and developed so much and I can't think Nene Valley enough!

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

We felt very apprehensive about leaving our first child with what, in short, are total strangers. Not only do the staff make our daughter feel safe and welcome, but us as well. They have always friendly, knowledgeable and polite but have really helped our daughter cone out of her shell. Basically, I wouldn't hesitate to recommend the nursery to anybody and hope that the same experience continues when she moves up a room.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

Both my children attend Nene Valley and we would recommend it to any parents looking at nurseries. The staff are really friendly, helpful and nurturing towards the children.
Our son initially found the pre-school room difficult, however, the staff worked with him and he is now settled and grown in confidence within the room.
Our daughter was 6 months old when she first started, it was hard leaving her but the staff completely put me at ease. Both my children really enjoy their nursery days.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are always friendly and have built a real bond with my child.
I believe that staff genuinely care about my child and go above and beyond the call of duty.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

My son started Nene Valley in October and found it very hard to come, but all the staff within the room were very comforting and helped him to become happier at nursery.
He now comes into nursery very happy and playing and talking to all staff and children.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

Overall, I am very happy with my son's nursery and he seems very happy there.
The staff are caring and work hard to ensure my son is settled in at each room change.
He eats so well there too.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.4 out of 5

The menu is excellent, my son is a fussy eater so the variety of food offered helps to encourage him to try new things. Also, the recipes are available for me to cook the same meals at home (when he's eaten it well at nursery).
The staff are excellent, they understand the developmental needs of the children and adapt to their individual needs, recognising that some children need extra support with certain things. The rooms are spacious and well equipt with sensory and play activities which get changed and swapped around with different themes each week. My son is very happy and enjoys going to nursery and I trust the staff provide care for him to a very high standard.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

When I have queries/concerns I have always found all the staff members to be approachable and supportive.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.7 out of 5

Very pleased with the nursery and the staff. Our daughter is very happy which is the main thing.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.3 out of 5

We drop our daughter off excited about the day ahead and to a chorus of welcomes from staff. When we pick her up, she's happy and exhausted from a day of free flow indoor/outdoor structured play. She's making friends and learning to share and negotiate.
We've loved seeing the photos and commentary online.

We are excited to see the accelerated development when our second child joins in the spring.
We always feel that they really take care of her, and us!

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

Very happy with my daughter's development at nursery.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.8 out of 5

Generally very good. my daughter always comes home with a smile on her face!

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Likely

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Average Rating:   4.2 out of 5

So far I have received very good service. Staff friendly, adequate facilities.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.2 out of 5

I find the nursery very well run. The staff and key workers are always very friendly and professional.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

I would like to express our sincere gratitude for the enormous input into the development of our son. Nene Valley Day Nursery is truly outstanding, the leadership, strong leadership of the manager can be felt and seen throughout!!

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My son has been coming here now for 3 years and is a big part of his life, the staff are very good and like an extended family to him, they always looking for ways to help him develop and are always very friendly. Facilities are great and my child only eats his dinner at nursery which shows just how good the food on offer is. Special mention to one carer who my child adores and always talks about.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended this nursery for almost 3 years since she was 9 months old. All staff are fantastic and the facilities are exceptional. I have recommended lots of parents to this nursery as I believe it is outstanding!

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending the nursery since March 2016 and during this time has grown incredibly, both in personality and skills. The staff are lovely, friendly and nothing is ever a problem.
Thank you for making a tough time a lot easier.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.9 out of 5

I would like to take this opportunity to thank you and your staff for the care and attention we have received over the last 2 years. We have been more than happy with his care and look forward to entrusting our second child into your care upon its arrival.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

I have been very happy with the level of care my two children receive here. I have absolutely no concerns regarding their safety. My daughter has additional needs and they are amazing with her. I cannot recommend this nursery more highly.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery. Friendly staff. My daughter has been here since she was 9 months old and she loves it! I am always surprised at the issues many friends have with their childcare providers as I have never had any issues with Nene Valley, they are exceptional.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been at the nursery since she was a year old (now 18 months). The staff have been excellent, giving daily updates with regard to how she's got on.
Any problems, I was contacted, although they always tried to keep her there unless it was more serious.
As a mum I have always felt the staff looked after her as I would and would definitely recommend the nursery to others.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.8 out of 5

Kids feel safe and secure and parents need not to be worried, once you leave you kids, you can relax until you pick them up. Very lovable and caring. They learn a lot in activities and speech. The best nursery and highly recommended.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.2 out of 5

My child is very happy at the nursery and enjoys all the time that he spends there. The staff are always pleasant and remain professional at all times.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter aged 3 has had a lovely smooth transition form bumblebees to pre-school, the nursery have taken it at her pace and ensured she moved through with one of her friends.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

I am extremely happy with the nursery. As a working mum I often feel the guilt of not being with my daughter all of the time. This is made so much more easy for me knowing that she is well cared for and that she has a good relationship with the staff in her room.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Likely

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Average Rating:   4.9 out of 5

Great nursery. I would highly recommend. Fantastic with dealing with children with food allergies/intolerances. I feel that my children are very well looked after.

How likely would you be to recommend Nene Valley Day Nursery (Northampton)? Extremely Likely

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Average Rating:   5 out of 5

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Vacancies

6 Child Vacancies

posted 15 Apr 2018

Across all age groups

Awards / Recognitions

March 2018

July 2013

February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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