Charnwood Nursery & Pre-School

22/24 Lonsdale Road, Thurmaston, Leicester LE4 8JF

Charnwood Nursery and Pre- school provide first class care in a caring environment that allows your child to develop to their greatest potential.

The nursery believes in traditional values such as respect for one self and others, good manners and sensible discipline.

There are four nursery rooms which offer up to date facilities and provide age appropriate care for children.

Owner: Beaver Childcare Ltd

Person in charge: Gillian Isaac (Officer in Charge)

Local Authority / Social Services: Leicestershire County Council

Number of Staff: 28

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 77

Age Range: from 0 years 1 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas

Fees Guide: £38 per full day

Overview

The Review Score of 8.6 (maximum of 10) for Charnwood Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Charnwood Nursery & Pre-School in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Charnwood Nursery & Pre-School is calculated as follows: ( (144 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.695 Points relating to the number of positive Reviews for Charnwood Nursery & Pre-School is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.4 Target = 0.195

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Charnwood Nursery & Pre-School has a Review Score of 8.6 (8.612)

Average Ratings

  • Excellent
    12
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Charnwood Nursery & Pre-School?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Charnwood Nursery & Pre-School

  • Mother of Child
    11
  • Father of Child
    2

I feel so lucky that my son enjoys coming to school so much as it makes the mornings so much easier. He is always greeted by the staff with big smiles all round and can't wait to tell me how much fun he has had when I pick him up. It really is a friendly and professionally run nursery and I certainly wouldn't dream of sending him anywhere else.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Beverley Coltman, Managing Director at Charnwood Nursery & Pre-School responded to this review on 13 Feb 2018:

Thank you Sue for your complimentary review! We really appreciate the feedback.

I have not a bad word to say about Charnwood.
My daughter has been attending since she was 4 months old and now she is 4 years old.
The staff are fantastic with the children and the activities they do and going out and about is just fab.
My daughter has come on leaps and is a very confident, clever little girl, and Charnwood has had a big part to play in this.
I can't thank them enough!
Amazing nursery!

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Beverley Coltman, Director at Charnwood Nursery & Pre-School responded to this review on 14 Dec 2017:

Thank you, for taking the time to leave such lovely feedback!

I cannot recommend this nursery highly enough.
The children always seem very happy, occupied and the staff engage well with the children.
The ladies in mini-explorers, where my son is cared for, are always attentive and supportive of my son's needs and wants.
They are very good when relaying how my son was on the day.
The management team have also been very accommodating and understanding.
Overall this nursery is nothing short of excellent.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

Beverley Coltman, Director at Charnwood Nursery & Pre-School responded to this review on 14 Dec 2017:

Victoria, thank you for your kind words and acknowledgement!

A great nursery. From day 1, I felt my child was in a safe and happy environment, being cared by staff that are happy and engaged with the children. The staff are always smiling and enjoy their jobs which comes across when I drop my child off in the morning and collect in the evening. Currently, the nursery is investing a lot of money in providing new rooms for the children and a new outdoor area which all looks/will look amazing and also investing in providing support and classes to parents. Having attended the parenting class, this has given me more confidence as a parent in being the best mum I can be to my child and knowing that I can talk to someone at any time. Also knowing that the nursery staff are interested in the children and parents inside and outside of the nursery.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

The staff at the nursery are amazing, dedicated, caring, knowledgeable. It's clear that they love their jobs and care for those in their charge. They are always happy to give my daughter cuddles and most or perhaps all those working at the nursery know her by name even though she's been there less than a year. Staff are always willing to listen to and accommodate, if appropriate, my requests and give me reassurance if I have questions. My daughter particularly loves the outdoor play and she often goes out on local trips and the state of her clothes at the end of each day is clear evidence of the fun she's had. Nursery even put on a free course for parents to help with understanding your child's behaviour and responding in a manner that helps you and your child.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has been attending Charnwood since she was 11 months old. She has just moved to pre-school. The staff have made her move to suit her needs and introduced her slowly, and have encouraged her along the way and helped her settle. They have done this with all her moves. The nursery is a lovely place and feels homely... like a big family. Even though my daughter may shed tears when I leave, when I collect her she always tells me how much of a nice day she has had! Thank you to all the staff.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

The nursery provides excellent care for my child with lots of outdoor space for children to play in any weather.
The staff are always very polite, professional and genuinely caring with individual needs.
It's an excellent environment and I would recommend it to anyone.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

My daughters have been attending Charnwood Nursery and Pre-school for 5 years and 2 years respectively. I have no complaints with the care and teaching they receive. The staff are always helpful and caring and go out of their way to make the children and parents feel comfortable.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

The nursery is a fantastic place, both my children attend and have a lovely time. They do so much with the children, more than I could at home. I would recommend this nursery to anyone.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended the nursery for many years. I am really happy with the setting, it feels like a 'home from home'. It's comforting that the nursery has retained the same staff for a long time. It's a nice place and overall I'm very happy.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Leaving a child is always a daunting experience. However, this nursery and pre-school is like home from home. I have always felt the safety of my daughters' is as important to the staff as it is to myself.
I can see how much the staff care and even grow to love the children and the tears that are shed when it is time for the children to move on to school.
The facilities are fabulous and continue to become bigger and better as the building and improvement works continue. We are all excited to see the finished product.
My daughters' have both always loved their time at nursery and I can head to work feeling completely guilt free!

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Since enrolling my daughter into this nursery we have been overwhelmed by the progress she ahs made. She is always welcomed by a big smile by the staff and I leave her feeling assured she is in safe hands. Cannot praise this nursery enough.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   4.4 out of 5

My child has attended Charnwood Pre-school and nursery since 2014. During this time she has developed into a confident and well-rounded child. The nursery uses technology to update parents such as a facebook style blog record, which means I can see her day whilst I am at work. They have lots of trips out in the local area, offer a broad curriculum to develop personal, social and moral development and have an open door response to any concerns. The parent breakfast are an amazing start to the day too, I will miss my bacon.

How likely would you be to recommend Charnwood Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

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