First Steps Nursery

Stonehouse Farm, Stonehouse Lane, Harborne, Birmingham B32 3DX

Stonehouse Farm is part of the reigning Nursery Chain of the Year in the Nursery Worlds Award, September 2015.

Rated Outstanding by Ofsted in April 2013, the nursery provides care for children up to the age of five years in a Grade II listed building on the outskirts of Harborne, Birmingham. It has separate rooms for babies and toddlers, as well as a suite of pre-school rooms for children aged three to five years. All activity rooms at the nursery are light, bright and well-resourced.

The nursery’s Forest School and extensive gardens give children ample opportunity to run around, ride tractors and relax in the treehouse, while vegetable beds offer children first-hand experience in planting, growing, harvesting and eating their own-grown healthy food.

Group: The Co-operative Childcare

Person in charge: Tina Young (Manager)

Local Authority / Social Services: Birmingham City Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 60

Age Range: from 0 years to 5 years

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 First Steps Nursery has a Review Score of 9.6 (9.550)

The Review Score of 9.6 (maximum of 10) for First Steps Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for First Steps Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for First Steps Nursery is calculated as follows: ( (93 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 120 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for First Steps Nursery is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend First Steps Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to First Steps Nursery

  • Mother of Child
    10

This is a great nursery - the staff took excellent care of our little boy. He loved going there. The outside space with forest school, mud kitchens and play areas are brilliant, spacious and very green. The rooms inside have lots of sensory areas and toys. This environment and the different planned activities gave him lots of stimulation. The staff were also very careful about his egg allergy. I felt confident leaving him in their care.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My two children have been attending this nursery for over a year now (Aged 2 and 4).

The nursery staff are a great team and both my children have blossomed, since being here.

From an educational point of view, their learning is both structured and varied but with lots of free play involved as well.

From a social aspect, I was worried at first about how my boys would fit it, not having been around many children their own ages. But again, their social development has grown substantially since attending this nursery, with both being confident and interacting with all the children.

Plus the outside space and forest school is a great way for the children to be outside in all types of weather.

They also give you daily updates on how the children have been throughout the day and monthly emails, with pictures and advising what key developments your child has met. A very good source of information and reassurance.

Would highly recommend.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

The staff have continued to go that extra mile with both of my children's care. I have been a parent here for five years now and both of my children had individual health challenges, the nursery went above and beyond to understand and adapt to. They made me feel confident that my children were getting the best possible care whilst away from me. I cannot thank them enough.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are wonderful with my daughter. She was shy when she first started but is now confident and settled. She looks forward to the nursery and comes home happy and exhausted every time I pick her up. Her carers know her well and delight in her progress as much as I do. They are the reason I feel so comfortable leaving my child three days a week.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Satisfactory

Value for Money: Good

We have been extremely happy with the care provided by the staff over the last 1.5 years. The nursery has excellent outdoor facilities and the children are outside most days which our little boy loves.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Extremely excellent nursery in developing child's skills. Allowing to follow through into the nursery the topics my child is learning at home.
Very impressed with my child's development! My child is able to use numerous words in sentences and surprises me what they have learned at the nursery. Excellent work with frequently showing the progress my child is making through email profiles, parents evenings and generally verbal updates. Would have loved the nursery to do primary school teaching as would not want my child to go anywhere else. Excellent flexibility, care and safety of my child. Really impressed with the outdoor activities and engaging my child in learning. My child enjoys going nursery as they are able to express this to me.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been extremely happy at First Steps. The staff are very caring and develop a strong bond with the children. There are lots of fun and educational activities and the outside facilities are excellent. The nursery has really helped my daughter to develop and she is now very confident and well prepared for starting school in September.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

The nursery has a great environment inside but the outdoor area is amazing too and children are encouraged to play outside regularly.
Daytimes consist of structured activities which help my son to learn but more importantly he is enjoying taking part and staff have encouraged his confidence. The nursery has also focused on key areas including teamwork, building relationships and listening which will set him up well for school.
I'm really happy with the guidance my son has received and looking forward to my daughter attending in June.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery with lots of activities taking place each day. Staff genuinely care for the children and my son enjoys going. They are encouraging his potty training and he does lots of crafts and messy play. He is turning into a very confident happy little boy and has made friends.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

First Steps Nursery is an excellent childcare provider. The staff are very welcoming and treats my daughter like their own. I would definitely recommend this nursery and use them again in the future.

How likely would you be to recommend First Steps Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

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