Puffins at Clystheath

The Chapel, Woodwater Lane, Clyst Heath, Exeter EX2 7EY

Puffins at Clystheath, Exeter, Devon
Puffins at Clystheath, Exeter, Devon
Puffins at Clystheath, Exeter, Devon

Puffins at Clystheath provides a safe and engaging environment for children to enjoy their day at nursery and learn about the world around them. The nursery is a converted Victorian chapel and has been open since 1995.

Staff are qualified to provide a high level of care and boost children's learning and social skills through play.

The secure nursery also has a garden area which children are encouraged to play in all year round. As well as the garden area children are taken on regular trips to local parks and green areas which are enjoyable for children and adults alike.

Group: Puffins of Exeter Ltd

Person in charge: Charlotte Hernandez (Childcare Centre Manager)

Local Authority / Social Services: Devon County Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 60

Age Range: from 0 years 3 months to 5 years 1 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Puffins at Clystheath has a Review Score of 9.6 (9.639)

The Review Score of 9.6 (maximum of 10) for Puffins at Clystheath is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Puffins at Clystheath in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Puffins at Clystheath is calculated as follows: ( (152 Excellents x 5) + (68 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 227 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Puffins at Clystheath is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 13 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Puffins at Clystheath?

  • Extremely LIKELY
    16
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Puffins at Clystheath

  • Mother of Child
    18
  • Father of Child
    1

My son transferred from Puffins in the City Centre due to my work re-locating and I cannot fault the staff at Puffins Clystheath helping him to settle in.
He's been there a month now, made new friends and grown very close to all the staff. I am looking forward to him enjoying his last year of nursery with such lovely staff.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My two children attend the Clystheath setting and have both settled in really well and seem to really enjoy their time there. It's a great opportunity for them to mix with others and learn in preparation for their futures.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Great friendly nursery, wonderful staff and atmosphere. My little girl is so happy here - 3rd time lucky for us! Lots of different activities, nice outside space and nice healthy food.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Both my children are always happy to attend nursery and always happy when they are being collected. The girls are always friendly and welcoming. I've already recommended the nursery to several of my friends.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been very happy at the nursery for nearly 3 years. The staff at all levels have always welcomed him and taken the trouble to relate to him on an individual level. The open plan nature of the nursery space means that children are well known to, and well aware of, the staff in other age groups. This helps with settling in as they move up in age groups.

Although I have always been happy with the provision of care, recent changes have seen a significant improvement in the organisation of the nursery and information provided to parents.

The nursery setting may not suit a very quiet, reserved child because of the open plan space but my outgoing child has always found the level of interaction between the other children and members of staff to be very enjoyable.

How likely would you be to recommend Puffins at Clystheath? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

An all round good nursery in a good location with good space outside. Good attentive staff who give good reports at the end of the day and who always seem positive even at the end of the day. I would recommend.

How likely would you be to recommend Puffins at Clystheath? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Satisfactory

Amazing childcare providers, highly recommend to anyone thinking of sending their children here.

Since joining Nursery my son has developed in so many ways. He is more confident and balanced and looks forward to going into nursery every day.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Have had 2 girls at the nursery for the last 4 years and when the youngest leaves in July I will truly miss popping in twice a week to see the lovely staff and I know my daughter will be sad to leave. Both girls developed socially and intellectually in their time at the setting and bonded very well with all the staff whose caring attitude is unwavering.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have been so happy with this nursery preschool. The staff are friendly, approachable and professional. The varied activities and learning are very good. Overall I feel this nursery is excellent and would definitely recommend.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My daughter started at Puffins early this year, and despite only doing 1 day a week, she absolutely loves it. As do I!
Every single member of staff is lovely, welcoming and kind. My daughter always comes home clean, happy and clearly very well fed :)
I love that I can check the app on my phone and see exactly what she had got up to that day.
Ofsted rating of outstanding is completely well deserved - we would not go anywhere else!

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Only nursery that I wanted to send my 19month old to. The nursery recently received Outstanding from Ofsted but it has always been a recommended nursery between my friends and family. Their activities are always fun and inviting and it took my daughter around 2 weeks to fully settle and separate from us happily in the mornings, after previously never leaving her for longer than an hour or two with family. The staff are all very welcoming and as it is an open plan nursery she now knows and is familiar with most of the staff which I'm sure will make transitions throughout the rooms much easier for her and myself.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been at Puffins at Clystheath for just two months now and is really enjoying it. I so much prefer this nursery to his old nursery which he had been there for four years. He is outside a lot more now and has been made very welcome there.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter only started at Puffins this month but she has already settled so well. She is always excited to go each morning and talks very fondly of nursery and the staff when she returns home. I love picking her up and hearing daily updates of what she has been doing and she is always very happy when I collect her. I would definitely recommend Puffins to my family and friends.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My little boy really enjoys nursery. I like the fact they make time to do lots of activities and I also love the variety of food they provide!
The key workers are lovely, so far I have no complaints at all!

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son loves Puffins at Clystheath and we always get great feedback from his key workers to say how happy he is throughout the day. We know he is happy and I feel confident that we are leaving him with people that really care about him.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Overall great nursery. Staff are very friendly and my little boy has settled very well here.

I would make one comment regarding nappy changing and that is that his vest poppers are rarely all done up, only the middle popper. Whilst I appreciate that the staff are busy, and children don't often lay still, this causes my little boys vest to drag to one side and cut up into the nappy and also puts stress on the vests making them wear unnecessarily.

How likely would you be to recommend Puffins at Clystheath? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

We have been absolutely delighted with the level of care at Puffins. The staff have developed close and trusting relationships with our son, and he talks about the girls and the setting fondly. For us, that has been the most important thing, along with the provision of a variety of activities every day. We would certainly recommend Puffins to anyone looking for a local childcare provider.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

We are very pleased with the nursery. All the staff are pleasant and engage well with us as parents and with the children. We feel well informed and comfortable approaching the nursery about any aspect of the provision. Children seem happy at the nursery and there is a good variety of well planned activities.

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Very impressed with this nursery and the level of care given to each child. An excellent environment and I have left my daughter here with confidence since the start. The staff are friendly and welcoming and clearly enjoy looking after the children. The parent zone web tool used to communicate with parents is impressive and works very well. Much easier than paper/books. My only suggestion is that information is correctly entered on the parent zone e.g. vegetarian meals entered where applicable.

Thanks for providing such a good service!

How likely would you be to recommend Puffins at Clystheath? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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