Puffins at Clystheath

The Chapel, Woodwater Lane, Clyst Heath, Exeter EX2 7EY
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10 87 Reviews
  • Puffins at Clystheath, Exeter
Puffins at Clystheath provides a safe and engaging environment for children to enjoy their day at nursery and learn about the world around them. The nursery is a converted Victorian chapel and has been open since 1995.

Staff are qualified to provide a high level of care and boost children's learning and social skills through play.

The secure nursery also has a garden area which children are encouraged to play in all year round. As well as the garden area children are taken on regular trips to local parks and green areas which are enjoyable for children and adults alike.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Chantelle (Childcare Centre Manager)

Number of Childcare Staff

  • 19

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2s with no Grant Funding:
    Daily (07:30-18:00) £79 per session
    Full week £335 per week
    Morning or afternoon rate £10 per hour (minimum 3 hours, maximum 6 hours)


    9-23 Month Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £76 per session
    Morning or afternoon rate £9.50 per hour (minimum 3hr session, maximum 6hrs)


    2 - 3yrs Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)
    Full Time 10% discount for 2 - 3yrs


    3 and 4yrs:
    £8 per hour; for hours not allocated with grant
    £1.15 per hour service charge (on hours with grant allocated)
    Over 40hrs booked 10% discount

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Puffins at Clystheath Reviews (87)

10

Puffins at Clystheath has a Review Score of 10 (9.964) out of 10, based on 14 reviews in the last 2 years.
Over all time Puffins at Clystheath has 87 reviews.

Overall Experience
  • 77
  • 9
  • 0
  • 1
  • 0
Date Published
  • 87
  • 1
  • 1
  • 14
  • 73
Reviewer Connection to Puffins at Clystheath
  • 72
  • 12
  • 1
  • 1
  • 1
Total of 87, showing 81-87
Review from Louise (Mother of Child) published on 5 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been at Puffins at Clystheath for just two months now and is really enjoying it. I so much prefer this nursery to his old nursery which he had been there for four years. He is outside a lot more now and has been made very welcome there.
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Review from Melissa S (Mother of Child) published on 16 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter only started at Puffins this month but she has already settled so well. She is always excited to go each morning and talks very fondly of nursery and the staff when she returns home. I love picking her up and hearing daily updates of what she has been doing and she is always very happy when
I collect her. I would definitely recommend Puffins to my family and friends.
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Review from Jemima S (Mother of Child) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy really enjoys nursery. I like the fact they make time to do lots of activities and I also love the variety of food they provide!
The key workers are lovely, so far I have no complaints at all!
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Review from Leonie Comax (Mother of Child) published on 22 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves Puffins at Clystheath and we always get great feedback from his key workers to say how happy he is throughout the day. We know he is happy and I feel confident that we are leaving him with people that really care about him.
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Review from Karen (Mother of Child) published on 21 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall great nursery. Staff are very friendly and my little boy has settled very well here.


I would make one comment regarding nappy changing and that is that his vest poppers are rarely all done up, only the middle popper. Whilst I appreciate that the staff are busy, and children don't often lay

still, this causes my little boys vest to drag to one side and cut up into the nappy and also puts stress on the vests making them wear unnecessarily.
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Review from Melissa I (Mother of Child) published on 27 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been absolutely delighted with the level of care at Puffins. The staff have developed close and trusting relationships with our son, and he talks about the girls and the setting fondly. For us, that has been the most important thing, along with the provision of a variety of activities every
day. We would certainly recommend Puffins to anyone looking for a local childcare provider.
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Review from Leah (Mother of Child) published on 26 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with this nursery and the level of care given to each child. An excellent environment and I have left my daughter here with confidence since the start. The staff are friendly and welcoming and clearly enjoy looking after the children. The parent zone web tool used to communicate with
parents is impressive and works very well. Much easier than paper/books. My only suggestion is that information is correctly entered on the parent zone e.g. vegetarian meals entered where applicable.


Thanks for providing such a good service!

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Puffins at Clystheath is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for Puffins at Clystheath is calculated as follows: ( (161 Excellents x 5) + (6 Goods x 4) ) ÷ 167 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puffins at Clystheath is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Chantelle

Chantelle C

Job Title: Childcare Centre Manager Joined: 2016

Puffins at Clystheath have an established team, led by Chantelle who has worked for Puffins since 2016.


Chantelle is Level 3 qualified in Childcare with a Level 5 Lead Practitioner qualification and is supported by her Deputy Kira.


The nursery is spread over 1 floor with individual spaces for each age group. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.


Chantelle and Kira would love to show you around, so please get in contact.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins at Clystheath to verify any information. View our terms and conditions. Puffins at Clystheath has an Enhanced Service - more info.