Happy Days Nursery & Preschool - Truro City

College Road, Truro TR1 3XX
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9.9 76 Reviews
  • Happy Days Nursery & Preschool - Truro City, Truro
Happy Days Nursery - Truro City pursues early years learning goals in a caring and stimulating atmosphere. Children enjoy play resources that are ideal for their age group, can make friends, develop socially and emotionally, overseen by staff who are qualified to safeguard their well-being.

The nursery understands the value of both indoor and outdoor play in enabling children to learn and thrive. Toddler Discoverer and pre-school Adventurer rooms have been designed to inspire the imagination and creativity.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Emily Marsh (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 71

Age Range

  • from 0 years 6 months
  • to 5 years 0 months

Funding & Fees

  • We know childcare is such an important part of family life, and we’re here to make it as simple, clear, and affordable as possible. There are numerous government schemes available to help with the cost, and we’ll guide you through your options so you can find what works best for your family. Why not get in touch today for a personalised quote? You can head to our website and take a look at our Affordable Childcare page to see the different types of support you might be entitled to.

    Did you know Happy Days offers government funded childcare? Depending on your child’s age and your circumstances, you could receive up to 570 or even 1,140 hours of funded care each year — giving you extra support when you need it most.

    We like to keep things open and straightforward when it comes to fees, so there are no surprises. Click the button below to see our weekly, daily, and session rates for the exceptional care we’re proud to provide. And if you’d like to talk through your options, your Nursery Manager will be more than happy to help, we’re always just a friendly chat away.

  • For fee information, contact the Nursery directly.

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & Christmas

Happy Days Nursery & Preschool - Truro City Reviews (76)

9.9

Happy Days Nursery & Preschool - Truro City has a Review Score of 9.9 (9.853) out of 10, based on 17 reviews in the last 2 years.
Over all time Happy Days Nursery & Preschool - Truro City has 76 reviews.

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Review from Emily M (Mother of Child) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Incredibly friendly and approachable staff. Little girl just runs in with so much excitement every morning and always has so much to say about her day. Best decision to send her. Staff are also so reassuring and helpful with any questions we have.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Truro City
Thank you for your kind words, this will mean so much to the team!
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Review from Sammy M (Mother of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my girls and I love the nursery's lovely atmosphere and very welcoming. The lovely staff make me feel so happy to leave my girls in their care. My oldest daughter used to go to nursery, she's now in school and during her time she had a lovely time. Even after she had an epileptic seizure the staff
were so helpful. At the time I didn't know my daughter had epilepsy it was her first ever seizure and happened during nap time. The staff stayed with my daughter. Was working at the time and stayed with me supported above and beyond. Thank you so much everyone.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Truro City
Thank you Sammy - this review means so much to us at Happy Days, especially our team at Truro City!
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Review from L T (Mother of Child) published on 22 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Caring, approachable, hands-on nursery manager. Staff have got to know my child well over the last few months we have been at nursery - seem to enjoy being with him as much as he does them! My son loves his time at nursery. Varied, engaging activities suitable for his likes, interests
and stage of development. Nothing seems too much trouble - dietary adjustments, sleep arrangements etc.
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Review from Michelle H (Mother of Child) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves nursery, she has come on since a baby and is now four. We will be sad to see her go to school this September. The staff at Happy Days Nursery & Preschool - Truro City and the manager and deputy manager are more like family to us. They have been fantastic, loving and she asks everyday
to come! She has loved every second. She's always learning everyday and coming home telling us what she's learnt today and done. The food is very nutritious and helped her be more adventurous with new foods! She's made loads of friends and nursery has definitely prepared her for school. There are not enough words for this team.
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Review from C B (Mother of Child) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Given the stresses and strains upon everyone in the last year or so, it would have been easy (and understandable, in some contexts) for standards at nurseries to have dropped. After a location move, a new mix of staff on top of a worldwide pandemic things could have been very different, but Truro City
have excelled.
Despite all of the trials sent to us all over the last 12 months, the care provided at Happy Days Truro City has been nothing less than exemplary. At a time when we as NHS and keyworkers have been under massive pressure, the attention to detail, care and support given to the children at Truro City has been simply outstanding. With roles that are a heavy weight, it is lightening to know that our kiddos are being educated, cared for, loved and encouraged to play in a way that hasn't changed at all for them.
It has truly been a joy to watch my children grow into the joyful souls they are, under the supportive and watchful care of familiar and loving faces.
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Review from K J (Mother of Child) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2 youngest children attend here after being at another setting. Transition was extremely smooth and at no point was I concerned about my children. The staff are second to none and will always make you feel as welcome as the children. My son has the best relationship with his key workers and I continually
see him develop and grow, he has become so much more confident and independent. The selection of meals is great and opened up my son to a wider range of foods and has become less fussy.
Whilst covid has become increasingly difficult for everyone the team at Treliske have consistently kept us informed and kept the children safe.
My little man is ready for his next adventure when he starts school in September and a massive part of this comes from the Happy Days team.
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Review from Paul N (Father of Child) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy Days Nursery & Preschool - Truro City has given us and our daughter peace of mind over the past few years, especially when faced with the uncertainty of the Coronavirus pandemic. The staff have done a fantastic job making the transition from Treliske nursery, and the facilities provide all of
her needs. We receive regular newsletters and updates of current events and the staff are always happy to receive us whilst being flexible at the same time. I will be sad when our daughter leaves soon, the next chapter in her life will be to go to school and they have prepared her well for that. Many thanks, from us all!
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Review from Sonia (Mother of Child) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery. All the staff are friendly and helpful. My child has always been well cared for. Daily feedback is great and they always ensure I know how my child has been whilst in their care. Even in these uncertain times they have provided excellent care and provided parents with
up to date info. Can not fault this nursery.
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Review from Matthew E (Father of Child) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been attending this Happy Days since he was about 18months old. We could not be happier with the care he has received. The staff have built a fantastic relationship with him and he loves being there. Because he has additional needs, some of his childcare professionals have also visited
the nursery and have been equally impressed.
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Review from Sophie L (Mother of Child) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at this nursery in August 2020, I can't fault the amazing staff and care my son is given, he is always excited to go to nursery and he is thriving. Great location and parking facilities right outside the nursery.
The activities the nursery provide are outstanding he is always experiencing
something new.
I would highly recommend this nursery.
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Review from Levi (Father of Child) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Three of my children have attended Treliske Nursery over a six-year period (one is currently there). During this time scale, all three have had the same staff looking after them, which has been lovely as we felt we already knew them and trusted them when we returned with our third. The boys are always
happy to go in the mornings and enjoy the breakfast club. The staff are very caring towards my boys and a warm welcome always given to them and us as parents.
We always hear what they have played with and enjoyed, lots of variety to choose from inside and outdoors. My eldest two were perfectly prepared for school and excited to take the next step and we know the third will be too. I am more than happy with the nursery and the great staff, would highly recommend to anyone looking for reliable, caring and a brilliant childcare provider.
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Review from Kim M (Mother of Child) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has attended this nursery since he was ten months old and he is now four years old. All staff have been amazing with supporting my little boy, as well as myself. He loves going to nursery and always asks if its a nursery day in the mornings.
The nursery has just had the garden refurbished
and is a great outside area with lots of learning opportunities outside as well as inside. My little boy will be going to school in September and the staff have really prepared him for this next big adventure.
I would highly recommend this nursery and will definitely be enrolling my new baby when it arrives.
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Review from Helen F (Mother of Child) published on 28 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic clean and bright environment for my child! Staff were all fantastic with a friendly welcome! My son built up his confidence and development with the massive help from the nursery team!
Staff are very well trained. I felt very relaxed and happy to leave my son in there care.
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Review from L T (Mother of Child) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I hadn't been to a Happy Days Nursery before, so it was a new experience for me and my two girls. Very helpful in moving my eldest from her old nursery to this one. My youngest is very attached and doesn't like to be left without me, so the staff were very helpful in helping with that. Also keeping
me updated on their first days there.
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Review from Louise R (Mother of Child) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 3 year old has been struggling with separation anxiety - but the staff have been wonderful in their help, and every day is getting easier for her.
Each time I pick up my little one she only has positive things to say about how much fun she has had, and more often than not she is bringing a drawing
or craft home. I really like the themes they have every week. A lot of effort goes into the work the nursery does. Management are also super welcoming and very helpful with any changes required for days attending etc.
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Review from Carrie (Mother of Child) published on 14 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one loves coming to Happy Days Treliske and I feel 100% confident leaving her there. You guys were the first people I left my girl with and I have absolutely no regrets!
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Review from Donna H (Mother of Child) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is very timid and sensitive, Truro City has been amazing in putting her needs first and working around her to make her feel secure and happy and this is working.
I feel at ease leaving my little girl knowing that she is cared for greatly. Truro City has also been great with me as I'm quite
an anxious mummy.
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Review from Edward F (Father of Child) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and reliable and very flexible. They offer a vital service that reassures me. I know my daughter is safe and happy and does not need a family meal when I pick her up because of the nutritious snacks/food available.


The Pirate Club is a service that I highly recommend to other

families.


Every time I need to rearrange dates, Happy Days Nursery - Truro City have been very accommodating.

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Review from Zoe S (Mother of Child) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and friendly and always offer extra help and flexibility. My child feels supported and enjoys the activities.
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Review from S A (Mother of Child) published on 9 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery for over 12 months and I would highly recommend it to anyone who wants their child to attend a nursery that nurtures each child and encourages individual growth and achievement. My daughter loves nursery and I feel confident when I leave her that she is safe and
cared for.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Happy Days Nursery & Preschool - Truro City is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Happy Days Nursery & Preschool - Truro City is calculated as follows: ( (175 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 204 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Truro City is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (1)

Emily

Emily Marsh

Job Title: Nursery Manager

Emily started at Happy Days as a Nursery apprentice and has worked her way up through the company to become the Nursery Manager. During her time at Happy Days, Emily has been inspired by her peers and colleagues. Over the years, Emily has built up a wealth of knowledge and experience in the Early Years sector.


Emily says, "Becoming the manager of the nursery where my early years' journey started is a fantastic opportunity. I'm proud of my Penrice Nursery family, including all its children and parents!"

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Preschool - Truro City to verify any information. View our terms and conditions. Happy Days Nursery & Preschool - Truro City has an Enhanced Service - more info.