Happy Days Nursery - Truro City

College Road, Truro TR1 3XX

Happy Days Nursery - Truro City pursues early years learning goals in a caring and stimulating atmosphere. Children enjoy play resources that are ideal for their age group, can make friends, develop socially and emotionally, overseen by staff who are qualified to safeguard their well-being.

The nursery understands the value of both indoor and outdoor play in enabling children to learn and thrive. Toddler Discoverer and pre-school Adventurer rooms have been designed to inspire the imagination and creativity.

Group: Happy Days South West Ltd

Person in charge: Terrie-Anne Livermore (Nursery Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 71

Age Range: from 0 years 6 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0645-1800

When Closed: Bank Holidays & Christmas

Directions:

The nursery is conveniently situated on the campus of Truro College and also near to Treliske Hospital.

Overview

The Review Score of 9.1 (maximum of 10) for Happy Days Nursery - Truro City is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Truro City in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for Happy Days Nursery - Truro City is calculated as follows: ( (47 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.352 Points relating to the number of positive Reviews for Happy Days Nursery - Truro City is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 5 Reviews ÷ 14.2 Target = 0.352

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Happy Days Nursery - Truro City has a Review Score of 9.1 (9.069)

Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Truro City?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Truro City

  • Mother of Child
    3
  • Father of Child
    2

Staff are very friendly and reliable and very flexible. They offer a vital service that reassures me. I know my daughter is safe and happy and does not need a family meal when I pick her up because of the nutritious snacks/food available.

The Pirate Club is a service that I highly recommend to other families.

Every time I need to rearrange dates, Happy Days Nursery - Truro City have been very accommodating.

How likely would you be to recommend Happy Days Nursery - Truro City? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are very helpful and friendly and always offer extra help and flexibility. My child feels supported and enjoys the activities.

How likely would you be to recommend Happy Days Nursery - Truro City? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has attended this nursery for over 12 months and I would highly recommend it to anyone who wants their child to attend a nursery that nurtures each child and encourages individual growth and achievement. My daughter loves nursery and I feel confident when I leave her that she is safe and cared for.

How likely would you be to recommend Happy Days Nursery - Truro City? Extremely Likely

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Average Rating:   5 out of 5

My son has been in Happy Days Nursery - Truro City for the past year.
Prior to this, he was in another nursery. He is so much happier and loves going to nursery. He has made great connections with the staff and other children and loves the outdoor spaces and toys. The nursery puts on lots of special days and events and in the run-up to Christmas, the Polar Express days, carol singing and arts and crafts sessions were so much fun. We wholeheartedly recommend Truro City for the outstanding service they provide.

How likely would you be to recommend Happy Days Nursery - Truro City? Extremely Likely

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Average Rating:   4.8 out of 5

Happy Days have worked very well with my boy who took a while to settle into pre-school life. Ideas, examples and change of patterns and things to do were shared and discussed. Excellent approach meaning my baby boy did not see "school" as a bad thing.
Very friendly, happy, cheerful team at our Happy Days.

How likely would you be to recommend Happy Days Nursery - Truro City? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

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Awards / Recognitions

March 2018

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