Thicket Avenue, Hillfields, Fishponds, Bristol BS16 4EH
Mama Bear's Day Nursery (Fishponds) has designated areas for babies, toddlers and pre-school children, making for an age-appropriate environment to suit each stage of children's development. The nursery is passionate about providing a quality service that is also affordable. Their new flexible sessions and term-time places are designed to give local parents more childcare options.
Supporting parents with their busy routines, all policies are family friendly and there are longer opening hours. This provider is well-known in the region for its range of vibrant facilities.
Group: Mama Bear's Day Nursery
Person in charge: Kirsty Alloway (Nursery Manager)
Local Authority / Social Services: Bristol City Council
Number of Staff: 15
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 45
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0800-1800
When Closed: Bank Holidays & Christmas
The Review Score of 9.7 (maximum of 10) for Mama Bear's Day Nursery (Fishponds) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 47 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Fishponds) in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.745 for Mama Bear's Day Nursery (Fishponds) is calculated as follows: ( (433 Excellents x 5) + (117 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 560 Ratings = 4.745
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Fishponds) is based on 13 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 13 Reviews ÷ 9 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Mama Bear's Day Nursery (Fishponds) has a Review Score of 9.7 (9.745)
Review submitted from a Website Submission by Gemma F (Mother of Child) on Thursday 29 March 2018. Relates to March 2018.
I have a 18mth old girl and a 4yr old girl which they have both been attending Mama Bears since they were 9 mths old I cannot thank the nursery and staff enough for everything they do for both my girls, I would never choose another nursery. Both my girls development is developing very well which is down to all the staff members who care for the children and plan activities around their needs and interest. They do lots of fun activities and messy play which my girls love. My 4 yr old will be going to school this year and I know we both will be sad to leave, but I know she will be ready to go to school as the preschool room do lots of things to get the children ready for when they go to school. Thank you and well done Mama Bears.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 03 Apr 2018:
Thank you for your wonderful feedback. We are glad you are happy with the care we provide at our nursery :)
Review submitted from a Website Submission by Alina D (Mother of Child) on Tuesday 27 March 2018. Relates to March 2018.
Mama Bears Day Nursery is the best Nursery we could have chosen! All the staff are very friendly and professional and all the kids love them. Our child loves going to Nursery and they have different activities every day. Hygiene is very good too.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 28 Mar 2018:
Thank you for your wonderful feedback. We are glad you are happy with the care we provide at our nursery :)
Review submitted from a Website Submission by Chanel M (Mother of Child) on Tuesday 27 March 2018. Relates to March 2018.
My child seems to have increased her vocabulary greatly and comes home singing songs. There are always fun activities for the children to do which seems well structured to meet the correct age abilities. The staff are friendly even the ones from a different room. They're gentle but authoritative in the right manner.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 27 Mar 2018:
Thank you for your wonderful feedback. We are glad you are happy with the care we provide at our nursery :)
Review submitted from a Website Submission by Steven G (Father of Child) on Tuesday 27 March 2018. Relates to March 2018.
Almost 4 years now for our child, and Mama Bear's at Thicket Avenue has been consistently responsible, engaging and relevant for all the ages that they cover. We thank you so much for the value you bring which must come from the culture there, and the levels of training that are maintained. At the end of each day, we are given a sheet that covers the activities and also what food they ate. It's probably the case that children are more likely to eat new healthy things (and expand interests) when they see others doing it, which is another potential issue off the list! Great place.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 27 Mar 2018:
Thank you for your wonderful feedback. We are glad you are happy with the care we provide at nursery and it has been a pleasure looking after your child for such a long time at our nursery.
Review submitted from a Website Submission by Holly B (Mother of Child) on Tuesday 27 March 2018. Relates to January 2018.
Mama Bear's preschool has been such a great learning journey for my daughter, she's created such a lovely, special bond with her key person and their relationship makes her time at preschool so much more pleasurable as well as making friends and spending time with other members of staff. I don't have one particular time where something has happened to write a review about but on the days my daughter goes to Mama Bear's she grows with confidence, is happy to be there and the whole team of staff is so very welcoming, polite and update the e log app regularly so you can see and read how your child's day is going etc.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 27 Mar 2018:
Thank you for your wonderful feedback. We are glad you are happy with the care we provide at our nursery :)
Review submitted from a Website Submission by Kevin M (Father of Child) on Saturday 24 March 2018. Relates to March 2018.
We get daily updates with pictures of our son's progress. The captions associated with the images tell us how he is doing and the progressive learning relationship he has with his teachers. Friendly staff and adequate facilities to encourage play.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 27 Mar 2018:
Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your child enjoys his time at nursery.
Review submitted from a Website Submission by Rachel M (Mother of Child) on Thursday 22 March 2018. Relates to March 2018.
I cannot recommend this nursery highly enough!
My child has settled in so well, the care he gets in the baby room is outstanding and they take the time to know him and his personality and nurture his needs.
The feedback every day is great, plus the added benefit of the online eyLog system is great as I get a diary of his progress and what he is up to with pictures and comments.
Best decision I made was to change his nursery to this one.
Thanks, Mama Bears!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 22 Mar 2018:
Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your child enjoys his time at nursery.
Review submitted from a Website Submission by Daniela A B (Mother of Child) on Tuesday 20 March 2018. Relates to March 2018.
My son settled down faster than I thought. The settle down sessions helped him a lot. During his firsts sessions at the nursery, he spent all the time with the same person and that helped him to settle down better. Now, after 2 months (attending just once a week), he is completely settled. Every time he goes, he does different activities and I noticed he is more sociable than before.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Likely
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Kirsty, Nursery manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 21 Mar 2018:
Thanks for your lovely review, we are happy that your child has grown in confidence since attending our setting and has become more sociable with all the other children within the room.
Review submitted from a Website Submission by Julie F D (Mother of Child) on Tuesday 20 March 2018. Relates to March 2018.
My daughter has been attending Mama Bear Nursery in Fishponds for about a year. She settled in very easily and is always happy going there. I love the location - nestled in a park - which gives it a very tranquil environment. The staff are all so lovely and caring and I would wholeheartedly recommend it to anyone looking for gentle and supportive childcare.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 21 Mar 2018:
Many thanks for your lovely review, we are glad you are pleased with the support and care your child is receiving from our staff here at Mama bears.
Review submitted from a Website Submission by Lucy S (Mother of Child) on Friday 16 March 2018. Relates to March 2018.
I would really recommend considering sending your children to Mama Bears Thicket Avenue. Since the first visit, I have found the staff really friendly and they have been all fantastic with my son. I really like the eyLog app which allows us to see the activities my son takes part in and how they link to the early years learning. My son really enjoys the outside space and being close to a library and small park means they have even more resources at hand.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Kirsty, Nursery manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 21 Mar 2018:
Many thanks for your lovely review, we are happy you like receiving our online Eylog updates of your child's time at nursery on a daily basis of them attending nursery.
Review submitted from a Postal Card by Laura S (Mother of Child) on Tuesday 19 December 2017. Relates to November 2017.
Very happy with how my child is getting on at Mama Bear's Day Nursery (Fishponds). He always participated in a wide range of activities and lots are specifically linked to his interests! Love the e-log app, I can always see from the photos he is happy and well cared for which is very reassuring.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Staurt P (Father of Child) on Monday 9 October 2017. Relates to October 2017.
Great place. My daughter loves it. All the people very friendly and they always keep you well informed and up to date with what is going on.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Postal Card by Bryony B (Mother of Child) on Tuesday 18 July 2017. Relates to July 2017.
From the minute we went to visit the nursery, the staff were both friendly and professional. It was so nice to see how happy the children were in the nursery surroundings.
We are kept up to date with how our daughter is progressing and hitting certain milestones.
It's fab to see our daughters photo and smile on her face whilst at Mama Bear's, Thicket Avenue.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Salma M (Mother of Child) on Friday 3 March 2017. Relates to March 2017.
They've brought out the confidence of my children which has made them grow into confident babies, they are always soo helpful and understanding. They always go the extra mile with the children and have fun activities going on for them. For example, a lot of nurseries don't bother with world book day but they always make an effort.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Mairita P (Mother of Child) on Thursday 2 March 2017. Relates to March 2017.
Lovely environment with caring staff. I like the activities that they vary allowing children to find their favourite things and games the enjoy most. The programme integrates children within different cultures, environment and situations.
The staff is very polite , kind and supportive.
I like the fact you that the nursery is off the main road and right next to a park.
I would recommend this nursery to my friends and colleagues who have small children.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Pragnesh S (Father of Child) on Thursday 2 March 2017. Relates to March 2017.
Very close to where I live is one of the main aspects of this nursery,
Staff is very qualified, friendly and helpful.
They always met our expectation
I can see their constant effort keeping my son engaged and active,
they regularly do a variety of events to keep kids educated and entertained.
Well done team mama bears at thicket avenue, keep up the good work.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Marc R (Father of Child) on Thursday 2 March 2017. Relates to March 2017.
I have two daughters, one that was very sad to leave after 2 years here and another who is just starting her second.
This nursery is excellent. From the leadership team that always have time for you, your assigned key worker and the team at grass roots level, they always offer a smile and help. The most important aspect for me is the genuine pastoral care offered: just magic!
Examples, the baby room early years educator was genuinely sad to see my youngest daughter leave her room as she grew up and my daughter misses her! Previously, the pre-school educator had such a positive role model role for my eldest daughter. This attitude also goes right up to the manager and her team, who for example welcomed us as friends at Bristol Zoo when we visited with the nursery.
They provide detailed observations and they all genuinely care about their children. I was reticent to leave my daughters and not take them to my place of work, a private school. But I don't regret this choice, I am constantly reminded of how well they are looked after and how they develop!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Emma C (Mother of Child) on Thursday 2 March 2017. Relates to February 2017.
Amazing nursery with great staff. My daughter loves going to nursery and always has lots to say when she comes home. The staff are lovely and friendly and do their best for the children. Would highly recommend this nursery.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Hannah G (Mother of Child) on Wednesday 1 March 2017. Relates to February 2017.
Fantastic friendly nursery with a family feel and happy atmosphere. My child has been attending for a year and I have been so impressed with the level of care he receives. He is in small groups and knows all the staff by name who know him too and always greet warmly. He does a wide range of activities and goes on outings, they also spend lots of time in the lovely garden. He spends time with children of all ages and all children get on well together. His speech development is great and I can really see how much he is learning. I am so happy with this small friendly nursery and cannot recommend it highly enough. It has made returning to work so much easier.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Dean R (Father of Child) on Wednesday 1 March 2017. Relates to September 2016.
This nursery is loved by lots of happy children and parents. My son loved going in every morning and starting the day with a warm welcome from the staff and then getting stuck into the messy play areas. He loved the outside area and it was so hard trying to get him to go home. Staff at this nursery work hard to make parents happy to leave their children, even when the child is upset, there's always someone on hand to comfort your child so you know when you're home they're in the best hands. I wouldn't take my child anywhere else.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Claire S (Guardian of Child) on Wednesday 1 March 2017. Relates to March 2017.
I love this nursery. All of my children have come here and I love the way the children love all the staff and how the staff always make time for you if you're worried about anything. Also, I like how when you have a problem, they always try to help to the best of there ability.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Jayne A (Grandmother of Child) on Wednesday 1 March 2017. Relates to May 2016.
My grandson really enjoyed going to the nursery. He loved all the activities that he could do and the way the staff interacted with him, with friendliness and helpfulness in the group and one to one activities. Also staff always willing to help and listen to parents. Very friendly.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Sadie O (Aunt of Child) on Wednesday 1 March 2017. Relates to February 2017.
My niece attends the nursery and absolutely adores her time spent there! She always has lots to talk about when I pick her up, from the fun and imaginative activities she's participated in, the friendly staff who play with her and make her feel safe and at home. The children who she's played with and made friends with that day and the new educational songs she's been taught (which get stuck in my head hearing them at home), right up to what she's had to eat that day and now wants me to make at home.
I couldn't recommend it anymore. They've made her feel very welcome and part of a little family. I feel content in knowing she's well looked after and enjoys herself so much. She's really come out of her shell since joining!
I'd strongly recommend others to consider this nursery for their children.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 01 Mar 2017:
Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your niece enjoys her time at nursery.
Review submitted from a Website Submission by Jess S (Aunt of Child) on Wednesday 1 March 2017. Relates to January 2017.
My nephew attends Mama Bears Day Nursery Fishponds and really enjoys his time there. I enjoy going to see him after his nursery session and listening to everything he has done. My nephew gets along with all staff and has lots of friends. He always comes home telling me about all the different messy play he has played with and really enjoys the outdoor environment. I would recommend this nursery with a 5-star rating.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 01 Mar 2017:
Thank you for your wonderful feedback.The children love messy play.
Review submitted from a Website Submission by Emily H (Aunt of Child) on Wednesday 1 March 2017. Relates to February 2017.
My niece has attended this nursery since she was 9 months old. She loves coming to nursery and always comes home talking about her day. The staff are always extremely friendly and welcoming when I come to pick up my niece.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 01 Mar 2017:
Thank You for your great feedback. we are glad you are happy with your nieces time at nursery.
Review submitted from a Website Submission by Patricia B (Mother of Child) on Wednesday 1 March 2017. Relates to March 2017.
All of my children have attended Fishponds Mama Bears. All staff are kind, friendly and understanding. Also willing to go out their way to support me if needed. All my children get on with all the staff and have settled well in the nursery.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Chris T (Father of Child) on Tuesday 28 February 2017. Relates to February 2017.
Very happy with Mama Bears Day Nursery Fishponds, with the support they have given my eldest son Christopher. They have really made him feel welcome and he's came along way since starting Mama Bear's and that's thanks to the staff there. Overall a great team and place
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Review submitted from a Website Submission by Charlotte B (Mother of Child) on Tuesday 28 February 2017. Relates to February 2017.
My daughter has been coming to Mama Bears Day Nursery in Fishponds for just over a year and loves it! The nursery staff are all helpful and caring which is good as my daughter is quite sensitive. They engage in a wide range of activities with her and she's becoming better at drawing as they practice this with her a lot.
She starts school in September and I know she will be sad to leave somewhere which has made her feel so comfortable.
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Review submitted from a Website Submission by Sarah D (Mother of Child) on Tuesday 28 February 2017. Relates to September 2016.
My son attended the nursery from baby room right up until he left to go to big school. Staff are always friendly and welcoming, parents are always well informed of daily activities and my child always come home happy and full of stories of his daily routine.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Chelsea J (Mother of Child) on Tuesday 28 February 2017. Relates to February 2017.
my 3 year old daughter comes here shes learnt so much and has helped her massive with people skills.
very happy with the way everything is in the nursery.
would recomend 100%
very clean and tidy
staff very friendly and easy to approach
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Sharna T (Mother of Child) on Tuesday 28 February 2017. Relates to February 2017.
Wonderful preschool. Can't fault the place ... my son was nervous about starting a new preschool but each and every one has made my son feel very welcome. It's wonderful to see such warming and caring people running a preschool ... also nothing is too much for them. As a mother it makes me feel easier knowing he's well looked after by the staff, especially his key worker, she's a wonderful, kind natured woman and my son has really taken to her, they are all amazing and it's a wonderful place. Highly recommended. Will also be getting my other children a place.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 28 Feb 2017:
Thank you for your wonderful feedback, we will look forward to the future children :)
Review submitted from a Website Submission by Jaspreet (Father of Child) on Tuesday 28 February 2017. Relates to February 2017.
My first child (my son).
It was a challenge for us to drop him as he was very fussy in beginning.
Manager is brilliant in her job, finally took everything in her hands and now today it's been more than a year, my son loves that place.
All credit goes to her.
Team is very nice and smiling faces all the time, most welcoming and caring nursery ever heard or seen. Highly recommend to anyone who is thinking to send kids to nursery but can't decide which one.
5 star rating for this nursery.
Thanks again to the manager.
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 28 Feb 2017:
Thank you for your wonderful feedback we are glad you are all happy with our service.
Review submitted from a Website Submission by Kayleigh Y (Mother of Child) on Tuesday 28 February 2017. Relates to February 2017.
Absolutely can't rate this nursery enough! My daughter has really improved in so many different ways since starting here. The staff are great and so friendly and helpful. Really happy mother! Well done Mama Bears for excellent service! Keep up the good work!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Magda D (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
My daughter absolutely loves going to Mama Bears Fishponds. She learns a lot. They always have new and interesting activities for the children. She loves the staff they are very friendly and treat the children like their own. My daughter always comes home happy.
I can't recommend enough!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Kristie J (Mother of Child) on Friday 3 February 2017. Relates to February 2017.
All the staff are very friendly and helpful with everything you ask of them.
My children are very happy and content at this nursery and seem to learn a lot, the outside space is both fun and stimulating with play equipment and trees
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, nursery manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 06 Feb 2017:
Thank you for your wonderful feedback. We welcome all feedback that helps us to improve our provision and celebrate our successes.
Review submitted from a Website Submission by Catherine H (Mother of Child) on Sunday 29 January 2017. Relates to January 2017.
A caring team who are well managed and take great care of our two boys, one in the baby room and the other in pre-school.
All the staff know the boys well and give helpful feedback both in person and through the app. It's great to get pics and updates about the boys each day.
Our youngest is allergic to various foods and the staff have been very helpful and supportive.
I feel safe in the knowledge that our boys are being nurtured and given opportunities to develop by well trained, caring individuals and would thoroughly recommend Mama Bears, Fishponds to any prospective parents.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Helen T (Mother of Child) on Friday 27 January 2017. Relates to January 2017.
I am so thrilled that Mama Bear's in Fishponds was able to give a place to my son when I went back to work when he was 10 months old. He has now been going once a week for the last 4 months and he gets so much out of it that I would send him there even if I wasn't working.
All of the staff are absolutely wonderful - caring, understanding and knowledgeable, and every staff member greets my son by name when we arrive.
The Eylog is particularly great - my son's key worker logs at least a couple of observations (with photos) each day, which are a joy to see when I'm sitting at my desk missing my baby.
They have also been flexible at the last minute when I needed to bring him in on additional days. Some of my mum friends have had issues with other nurseries leaving their child in dirty nappies and clothes - no such problem here, he is always changed if necessary, with a final nappy change done fairly close to home-time.
I would and have recommended Mama Bears!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Paul H (Father of Child) on Friday 27 January 2017. Relates to January 2017.
My son has attended this nursery since he was 1 years old and I could not rate them enough for what they do. He has built amazing relationships with all the staff members and feels extremely comfortable to stay for a whole day, which makes leaving him so much easier as a parent.
The children are always kept busy with a massive range of activities both inside and out in the garden, which my son talks about when he comes home. The staff could not be more welcoming, helpful and are more than willing to accommodate our personal preferences whatever they may be.
I would definitely use this nursery in the future and recommend it to all my friends and family.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Simon M (Father of Child) on Wednesday 25 January 2017. Relates to January 2017.
Both my son's go and have settled in very well since moving from London. They love going and gave really come out of their shells! The staff are clearly very fond on both my children and therefore care in their development. I enjoy seeing the boys flourish as the weeks go on. Such a lovely environment for them. Well done all.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 26 Jan 2017:
Thank you for your lovely comments, we welcome all feedback. We are glad you are happy with the care we provide and its a pleasure having your children with us :)
Review submitted from a Website Submission by Ceinwen B (Mother of Child) on Tuesday 24 January 2017. Relates to January 2017.
The staff at Mama Bear's have always been very helpful and attentive to me and my children's needs. I was very happy when I found Thicket Avenues Mama Bear's and have never been disappointed. I'm always greeted by friendly staff who always seem upbeat and engaged with the children.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Website Submission by Lisa E (Mother of Child) on Tuesday 19 April 2016. Relates to April 2016.
My son has been going here since he was 2years old (now 4). Over this time he has been through a lot of changes personally, and the staff have kept an eye on him for me, I can't recommend and praise his key worker enough, for making him feel more secure and spending extra time when needed with him. She also gives me great feed back on how he has been that day. He always says by the gate, I think she will be in today, which says a lot for him.
I also like that the nursery use the e-log as you can see what they have been up to that day, also my son enjoys seeing the photos and we talk about what he was doing.
I've seen real improvements since we have started with environment and garden. Staff seem to want to keep activities and the environment up to an excellent standard for the children.
My son really enjoys the messy play, I don't mind that his clothes get messy at times as it shows he has been having fun
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 20 Apr 2016:
Thank you for your wonderful feedback, we have an open door policy and welcome all feedback and improvements we can make to our service. I will pass this on to his key person who I know has a great bond with your child.
Review submitted from a Website Submission by Lisa c (Mother of Child) on Saturday 16 April 2016. Relates to August 2015.
I feel that my daughter has become very happy at Mama Bears.
The staff here always seem very happy to see her, and help her to develop in all areas.
I love the fact I can see her progress throughout the day.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 18 Apr 2016:
Thank you for your feedback. We have an open door policy and value any feedback or suggestions that can improve or compliment our service. It continues to be a pleasure caring for your child.
Review submitted from a Website Submission by Carole J (Mother of Child) on Saturday 16 April 2016. Relates to April 2016.
My son has attended this nursery for about 18 months. He is doing very well and enjoys coming here. During this time I have found the staff to be extremely helpful and attentive to the needs of my son and also for us as a family. Over this period I have also seen a real change for the better in the environment provided for the children their attention to detail is excellent and certainly feel my son is in safe hands well looked after respected and recognised for the individual that he is. There is a new sensory room which is remarkable and the outside play areas provide a variety of creative safe spaces for imaginative play to take place. They have also provided great consistency of care as my son has pretty much had the same key worker for the majority of time that he has attended. She is really good and knows him very well so BIG THANK YOU from us as a family. We think you are great.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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emma cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 18 Apr 2016:
Thank you for your wonderful review :). We have an open door policy and we welcome any reviews or suggestions with regards to our service we provide. The children love our new sensory room, we are glad you do also. It continues to be a pleasure looking after your child.
Review submitted from a Website Submission by Rorie J (Father of Child) on Saturday 16 April 2016. Relates to April 2016.
My child has been going to Mama Bear's Day Nursery (Fishponds) for two months from the age of seven months. My wife and I are very happy with the quality of care she receives. The staff are genuinely caring, attentive and knowledgeable. They have gotten to know our daughter well and can tell when she's herself and when she's not. I would highly recommend this nursery and the very good staff here.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Emma Cumming, Nursey Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 18 Apr 2016:
Thank you for your wonderful review :) . We appreciate all feedback and have an open door policy where you are able to approach us at any time with any feedback or suggestions.
Review submitted from a Website Submission by Jodie (Mother of Child) on Wednesday 13 April 2016. Relates to April 2016.
My son has attended Mama Bears Fishponds since he was 9 months old. I was very anxious going back to work, leaving my son in someone else's care, but the staff made the transition easy and pretty painless. We have been going here for nearly a year now and my son absolutely loves it. They do a a lot of different activities with the children and also spend a lot of time in the garden. My son really enjoys the messy play, so yes, his clothes do get mucky, but hey, that's what spares are for, if it makes him happy! The staff have always been very friendly and approachable and have always worked with us when trying new things, for example, stopping the use of the dummy! I am a really big fan of 'eylog' as this keeps us updated on our son's progress and we have quite a few observations a week, including pictures and videos which makes me happy at work to see what he is getting up to. He seems to have a lot of fun at nursery and sometimes moans about coming home!
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Extremely Likely
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Review submitted from a Postal Card by Ivana M (Mother of Child) on Thursday 15 October 2015. Relates to October 2015.
Car park has been untouched for over 1 year - filthy. Cobwebs near ceiling inside the nursery has got hundreds of dead flies trapped in them. Children not dressed properly on a number of occasions when going out in cold months. Lack of care (help with going to the toilet, thirst,...) I don't agree with foam and flour games (what does that teach kids apart from ruining their clothes we had to pay for?) Overall our child likes the nursery and that is what matters to him but value for money is non-existent.
How likely would you be to recommend Mama Bear's Day Nursery (Fishponds)? Neither Unlikely or Likely
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Emma Cumming, Nursery Manager at Mama Bear's Day Nursery (Fishponds) responded to this review on 11 Nov 2015:
Thank you for your feedback. We have met together and discussed your concerns raised . Unfortunately the car park is not nursery property, however we have supported the community to resolve your concerns and will continue to do so. We have discussed the importance and value of messy play and provided additional uniform for you and will continue to support you with this. All of your concerns have been addressed and we value your feedback. We have an open door policy at Mama Bear's and value and welcome any feedback from parents children/users of the nursery.
Review submitted from a Website Submission by Andrew C (Father of Child) on Tuesday 13 October 2015. Relates to October 2015.
Both my daughters have attend this nursery since they were 7 months and they love coming, so much so sometimes they don't want to go. The staff are friendly and committed to ensuring my children stay safe, progress in learning and development and are happy. I am very happy with the standard of care they receive whilst having fun and learning.
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March 2018
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