Chapelfield Children's Day Nursery, Chapelfield Gardens, Chapelfield East, Norwich, Norfolk NR2 1SF

Review from Dan C (Father of Child) published on 22 February 2022 Submitted via Website • Report

Overall Experience

Our daughter started at Chapelfield Children's Day Nursery in January. The communication prior to her start was thorough and we always felt that our questions were answered with consideration. The staged start to nursery was delivered brilliantly. The staff had taken the time to learn not just our daughter's,

but my partner's and my names. This personal touch went a long way to making the first day easy on us parents! Our daughter's key person quickly noticed the bottle our daughter had, which led to a brilliant ice breaker; keeping our daughter calm when she was nervous to attend nursery. The daily observations on the app are a welcome touch to show us what our daughter has been up to and keeps us involved.
The whole experience with the nursery has been so positive, our daughter loves her time there as well as the staff. I have complete confidence that she is attentively cared for while she's at nursery and I look forward to her excitedly relaying her day at nursery when I get home.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you, Dan, for taking the time to complete this, we really appreciate it. It's great to have such positive feedback.

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Review from Catherine R (Mother of Child) published on 22 February 2022 Submitted via Website • Report

Overall Experience

I had to move my daughter from her previous nursery as we were not happy with the care she was receiving. Since she started at Chapelfield Children's Day Nursery she has been like a different child. She is so happy to go into nursery due to how kind and caring the staff are towards her. Her confidence

has grown and she gets excited about nursery in the days leading up to it. My parents have also commented on the difference it has made. The communication is fantastic with parents/carers and I know that my daughter is in safe hands whilst there, which means the world. I really can’t speak highly enough of our experience so far and both her father and I are really grateful for all the hard work the staff put into making the nursery so successful.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you, Catherine, for taking the time to complete this feedback, we really appreciate it. We will pass on your thoughts to the team.

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Review from Natalie A (Mother of Child) published on 22 February 2022 Submitted via Website • Report

Overall Experience

We are thrilled with the team at Chapelfield Children's Day Nursery. We take comfort in dropping our son off knowing that he is well cared for, engaging in activities and having fun. Communication is fantastic both verbally and via the app. We receive regular, detailed observations and staff take a

genuine interest in life outside of nursery. We would not hesitate to recommend.

Reply from Stella Tobin, Nursery Manager at Chapelfield Children's Day Nursery

Thank you, Natalie, for taking the time to complete this feedback, we really appreciate it and have shared this with the staff team.

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Review from Rachel P (Mother of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

The nursery is brilliant. The team are so caring and nurturing and they really do provide an individual approach to each child. We have been absolutely delighted with the care that our son receives and he has really developed since being at the nursery. Thank you for all that you do!

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words and positive feedback, we all really appreciate it.

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Review from L D (Mother of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

I could not recommend this nursery enough. My daughter attends 2 days a week and I am so happy with the amount of support and care she receives. We get detailed feedback that is very reassuring and gives you a comprehensive insight into what they have been up to during the day. The staff are extremely

friendly and professional. You can really tell that they genuinely care about the children which is so wonderful.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words and positive feedback, we all really appreciate it and are delighted this is how you feel.

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Review from Katie D (Mother of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

My little boy has been going to Chapelfield now for nearly three years and absolutely loves it. The care is second to none and I wouldn’t hesitate to recommend the nursery. He is coming on leaps and bounds and loves taking part in all the different activities that they do to support with his development

on a daily basis. Great outside space and it’s so nice to have free flow play encouraged at points throughout the day. A brilliant menu is also in place with different meals served daily.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words and positive feedback, Katie. We all really appreciate your comments and are pleased with how you feel.

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Review from Jemma I (Mother of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

An outstanding nursery with caring, professional staff. We receive regular updates and photographs of our little one. Our key carer is friendly and loving, helping our little boy to settle in and we’ve seen his development soar.
The outdoor space in the city was a real selling point for us and the

team’s focus on inclusivity and representation is fantastic. Our child recently enjoyed Chinese New Year celebrations and sensory experiences.
The team respond to any questions immediately on the app - communication is excellent and helps us to feel very reassured and safe that our child is in good hands.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you, Jemma, for your kind words and positive feedback, we all really appreciate it, especially the team.

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Review from Ella R (Mother of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

Sending my daughter to nursery at 4 months was a very daunting experience and I questioned whether going back to work so soon was the right decision, I had many reservations and ‘mum guilt’. However, from first contact, I was put at ease and reassured that my daughter would receive the best possible

care. I am so pleased and grateful for the support and care that the jellybabes team have provided for our little one. She has come on so much since starting nursery and is always very calm and relaxed at drop off/collection. I believe that she feels very safe and secure in their care. Since attending nursery, it has also helped with routines at home. The nursery have allowed us to start with a gradual approach, ensuring our daughter settles in well. The nursery team actively communicate with us on our daughter’s progress through photos, messages and face to face. I look forward to watching our daughter continue to thrive in such a comforting and supportive environment in the years to come.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you, Ella, for your kind words and positive feedback, we all really appreciate it. The Jellybabes team will be delighted to read this.

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Review from D R (Father of Child) published on 9 February 2022 Submitted via Website • Report

Overall Experience

Both of our children have been part of the Chapelfield Children's Day Nursery family, they both love it. Our youngest will be leaving there this academic year and they have got her ready for the next stage of her education.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words. Can't believe where the time has gone, both your children have been a delight!

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Review from Rebecca M (Mother of Child) published on 30 September 2021 Submitted via Website • Report

Overall Experience

My daughter loved her time at Chapelfield Children’s Day Nursery in the two years she attended before starting school.
The staff and management are excellent - they provide the highest standard of care for the children, communicate well with parents and are overall friendly and lovely people.
The

children do a wide range of activities and are supported to continually develop at a pace appropriate to them. The pre-school room, creepy crawlies, did a fantastic job of preparing my daughter for school. I think she was more ready than I was!
I would highly recommend this nursery to any prospective parent.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for your kind words and feedback, it was lovely to have your family at Chapelfield Nursery. School ready is something we are proud to achieve especially with it being such an important…read more

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Review from Lorna T (Mother of Child) published on 14 September 2021 Submitted via Website • Report

Overall Experience

We had an excellent time with Chapelfield Children's Day Nursery for both our children and recommend the setting regularly to others.
Thank you to all the staff for making us feel so welcome throughout our time there.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Lorna. We wish both children a happy journey through school life.

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Review from Mat F (Father of Child) published on 5 August 2021 Submitted via Website • Report

Overall Experience

I attended this nursery myself in the early 1990’s and now my two children attend. Over a 30 period Chapelfield has maintained a fantastic standard of care and support for children and their families. My children jump into the car on nursery mornings, excited to discuss their weekend with their key

worker. They leave the nursery with big smiles on their faces. And, throughout 2020, the nursery has remained open, providing an essential degree of ‘normal’ during such a difficult time. I would recommend Chapelfield to any parent looking for a top quality nursery for their children.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Matt, I never knew you came to this nursery! How lovely to continue your happy journey here for your children, you are such a lovely family to have with us.

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Review from Tristan W (Father of Child) published on 5 August 2021 Submitted via Website • Report

Overall Experience

My son has been and the nursery since he was 8 months old. During that time the relationships established between him and his key workers have been excellent and he has been taken care of brilliantly. The staff show lots of empathy to the needs of the child yet also encourages them in a supportive way

to overcome any obstacle that might happen. Communication between us and the nursery has always been clear and given promptly. At the end of each day, we are given a review of what our child has been up to and this includes a great balance of free play, arts and crafts, learning letters and numbers, and physical activity. The food provided to the children is tasty and nutritious, such that we have asked for some of the recipes to do at home. The management are well organised and have an excellent understanding of the needs of their staff and children, which has allowed them to make well-informed decisions to the benefit of all involved, especially the children.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Tristan. You have been a lovely family to have at nursery and we look forward to your continued journey with your next child!

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Review from Kim W (Mother of Child) published on 5 August 2021 Submitted via Website • Report

Overall Experience

An excellent setting for my two children, so well cared for. They always have such fun, and can’t wait to get back. Their development has been incredible and I am amazed at the learning. I would highly recommend it!

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Kim, it is lovely having you all as a family at our setting.

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Review from Laura P (Mother of Child) published on 12 July 2021 Submitted via Website • Report

Overall Experience

A home away from home! My little girl has been attending the nursery since she was 11 months old. The transition of starting at the nursery was faultless, everyone at the nursery understands how big of a step this is, and they are so supportive and they are there to reassure along the way. I didn’t

have to worry as my little girl loves her time there. The level of care continues throughout your time there, including room moves. Every single person who works at the nursery is simply outstanding. They are so caring, loving, and they feel like extended family. The care my daughter receives is heartwarming, you can see how much the staff care. I’m kept updated with her days on the app, and love hearing about the fun she had at feedback at the end of the day. They are constantly doing activities that are always varied, for learning, for fun, and to build their confidence. They have fun in and outdoors, with lots of fun things to do in the garden. The best nursery in Norwich!

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Review from Romy M (Mother of Child) published on 24 March 2021 Submitted via Website • Report

Overall Experience

We are so grateful for the amazing experience our son is having at Chapelfield Children's Day Nursery, and we can't thank the staff enough. They go above and beyond to make the nursery a warm, happy, fun and nurturing place. All the staff in each of the rooms and in the office have been absolutely wonderful

at every stage. Communication is excellent and we hear all about how our son's day has been. We love hearing about the brilliant variety of fun and educational activities he takes part in and how he's been getting on with his friends. He has learned so much by being there and it's a real credit to the staff, not only the activities they provide but also how they help the children develop important social skills. The ethos of the nursery is so positive and caring, which makes for a lovely atmosphere. We and our son have been so well supported through all the challenges that come with the baby and toddler years. Most importantly of all, we know our son feels happy and secure at nursery. Thank you!

Reply from Stella Tobin, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Romy. It is lovely to have your family at our setting and we hope you all enjoy your Chapelfield journey!

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Review from Jess A (Mother of Child) published on 18 March 2021 Submitted via Website • Report

Overall Experience

My daughter has been attending this nursery since she was 9 months old. After a maternity leave spent mostly in lockdown, I was worried how she would transition but she has thrived since being there. She clearly adores the staff and I can see each week how much she develops thanks to the activities

and time spent with her. All the staff are so lovely to deal with and have done an incredible job to keep the children safe during such uncertain times. I visited quite a few different nurseries when making my final decision (all of which have fantastic reputations), and I would urge people to do the same because it made it crystal clear that Chapelfield Children's Day Nursery is a level above all of them.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for your kind words Jess. It is lovely to have your family at our setting and we hope you all enjoy your Chapelfield journey!

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Review from Clare H (Mother of Child) published on 9 March 2021 Submitted via Website • Report

Overall Experience

I absolutely cannot fault this nursery in any way whatsoever. This is my second child I have put into Chapelfield Children's Day Nursery and I would not want my children in any other nursery, the experience we have had has been brilliant with both children.
Every single member of the team is incredible,

very supportive and makes you feel like family.
The nursery itself is extremely clean, organised and the activities are very well thought out. The team members are so brilliant with the children, they are full of energy and cheer and (pre-Covid) take time to get to know children across the nursery setting too.
The outdoor space is also amazing and they use it a lot which is brilliant, the resources both inside and out are excellent.
The food is another great asset to the nursery, a varied menu of healthy meals and snacks and they cater to any dietary requests too.

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Review from Victoria J (Mother of Child) published on 9 March 2021 Submitted via Website • Report

Overall Experience

We are delighted with our decision to join the Chapelfield Children's Day Nursery family. Both our boys have thrived here, they are beautifully cared for and supported to reach their developmental milestones. They have so much fun, enjoying such a range of carefully thought through activities. Every

single member of staff has been consistently welcoming to us and it's been encouraging that we have been able to have the same key worker for each child, so the same young lady who took care of our first child in the baby room, was also key worker for our second baby and it's been possible again with a wonderful member of staff in Rainbow Room. Communication, in both sharing regular updates about what the boys have been doing and also by providing clear information in all areas. Fantastic place and people.

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Review from Rebecca H (Mother of Child) published on 9 March 2021 Submitted via Website • Report

Overall Experience

My son has been at Chapelfield Children's Day Nursery since he was 9 months old and we were delighted to secure a space based on friends' recommendations. Leaving your baby (as he was then) in the care of someone else is always nerve wracking (especially for an anxious first time mum), but the team

at Chapelfield couldn’t have done more to make it easy and seamless from day one. From settling in sessions, meeting your key points of contact, first day calls and pictures (insanely adorable), support with dietary requirements, support with the rollercoaster that is parenthood - they support you every single step of the way. It literally becomes a home from home and the relationships our son has forged are truly lovely. You’re always kept updated and the app allows you to share from home stories which are then incorporated into nursery life too. I never have to worry or wonder if he is ok, as I know that the team have his best interests at heart and look after him with cuddles and care. Wonderful setting and team.

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Chapelfield Children's Day Nursery

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Chapelfield Children's Day Nursery Reviews (66)

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