Chapelfield Children's Day Nursery

Chapelfield Gardens, Chapelfield East, Norwich NR2 1SF
Review Us
10 66 Reviews
  • Chapelfield Children's Day Nursery, Norwich
Show Chapelfield Children's Day Nursery on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Emmy Byrne (Manager)

Number of Childcare Staff

  • 26

Total Places for Children

  • 48

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:15-18:00
    Tuesday 08:15-18:00
    Wednesday 08:15-18:00
    Thursday 08:15-18:00
    Friday 08:15-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Parents can have a permit to use loading bays near the nursery on Chapelfield East

Are you the Owner/Manager of Chapelfield Children's Day Nursery? View your Advertising Options

Chapelfield Children's Day Nursery Reviews (66)

10

Chapelfield Children's Day Nursery has a Review Score of 10 (9.971) out of 10, based on 17 reviews in the last 2 years.
Over all time Chapelfield Children's Day Nursery has 66 reviews.

Overall Experience
  • 66
  • 0
  • 0
  • 0
  • 0
Date Published
  • 66
  • 11
  • 16
  • 17
  • 49
Reviewer Connection to Chapelfield Children's Day Nursery
  • 54
  • 12
Total of 66, showing 21-40
Review from K V (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care and attention to detail that we see every time we take our son to nursery. The management and staff were quick to make us all feel welcome and valued when our son started and they have continued to build this nurturing relationship ever since. He talks fondly about his
key worker at home. Observations we see regularly on the app show that the staff take time and care to plan learning opportunities to match our son's interests and developmental needs. He has access to excellent resources, including technology toys which he loves using. We also really appreciate the personal daily feedback we get at pickup. The staff always make time for us. Our son is really happy and secure at nursery and loves the freshly prepared food too. He often eats foods he would previously have dismissed at home! This has been brilliant for expanding our menu at home too, so a big thank you!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Chloe H (Mother of Child) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Were first time nervous clueless parents, and the staff at Chapelfield Children's Day Nursery have been wonderful in helping us settle our daughter into their setting. Our key and co-worker really care for and show an interest in our daughter, we feel so confident, comfortable and safe sending our most
precious into nursery! They really go the extra mile, sharing her progress, theming activities, providing tasty food, everything is wonderful.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you for this lovely review. We are delighted you feel happy at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from David D (Father of Child) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is without a doubt the best nursery in Norwich, the staff really care about their charges and both our children have developed well ahead of expectations due to the setting and the engagement of the staff. I can say hand on heart that my son owes his outgoing, happy, playful personality in no small
part to the fact that he goes to the Chapelfield Children's Day Nursery. I happily recommend the nursery whenever I get a chance. The chef should not be overlooked either, his menu is excellent my son usually has two helpings at each meal time. Well done to the manager and the team, keep up the high standards.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you David for this lovely review. We have all enjoyed looking after both of your children. Your right, the food is pretty delicious too!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Helen P (Mother of Child) published on 8 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been with the nursery since she was 10 months old and is now in Jellytots. We are so pleased with every aspect of Chapelfield Children's Day Nursery. The staff are incredibly helpful, supportive and caring. Our daughter has benefitted greatly from her days here. She is happy and learning
so much. We feel so lucky to have found her a place here.
Thank you for all that you do.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this lovely review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from H L (Mother of Child) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very supportive and enthusiastic. Appropriate activities are set for the children, examples are given to help children continue their learning at home. Great resources which are changed regularly to keep the children's interest. Excellent communication with parents and relevant, important
information shared via the app, notice boards and face-to-face. Brilliant seasonal menu for children to enjoy hot meals cooked on-site. The nursery is always very clean too.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this lovely review and comments, very much appreciated. You covered so many aspects of the nursery which is great!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tom A (Father of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were invited to attend a meeting to support with our child's transition to school in September. The staff, as they always are, were knowledgeable and passionate about children's development and showed an understanding of our son. We are delighted for him to attend Chapelfield Children's
Day Nursery and cannot recommend them highly enough.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this review, very much appreciated. How is it time for school already, he's been a delight to care for.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Alexandra H (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one adores going to nursery and cannot wait to see both the staff and the other kids. The staff are so friendly and give helpful and detailed updates on your child. It's a very happy and positive experience for my child and she's learning so much.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Faye R (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really enjoys going to Chapelfield Children's Day Nursery! All of the key workers and management staff are so friendly and kind and put your child's needs first. My son has made so many friends, built up his confidence and learnt so much while attending the nursery. The communication between
staff and parents is excellent, we have had a really positive experience since my son started in 2020.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this lovely review and comments Faye, very much appreciated. We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from C P (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the quality of care my child is receiving, nor the absolutely wonderful dedication of all the amazing staff they employ. Everyone has gone above and beyond to ensure my child's specific needs are met and he is clearly very happy there.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this review and comments, very much appreciated. We believe our staff are our strongest asset! We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rob S (Father of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chapelfield Children's Day Nursery is fabulous! Our son has the most amazing time there. He always looks forward to going and it can be hard work to drag him away from his friends and toys at the end of the day!
The staff are brilliant. The connection they have with our son is amazing. They get to
know each child and make sure they get everything they need.
He's constantly learning and the transition between rooms is seamless. We're preparing for school in September and the help Chapelfield is providing is first-class.
Every aspect of the nursery is five-star. The food cooked on-site is delicious and nutritious. Communication from the management and admin teams is brilliant. Feedback via the app on his progress is comprehensive.
The most important thing is the way it makes us all feel. The team is an extension of our family. We know he gets the best care and the support we get as parents is invaluable. We couldn't have done this without them.
I can't recommend Chapelfield enough.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this lovely review Rob. You have covered so many aspects of the nursery and, most importantly, we are all like family! We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Claire D (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel this nursery is honestly one of the best, the communication and kindness of the staff are amazing. The flexibility of the drop-off and pick-up times really suits us, as a family, and having the app really helps me keep up to date with everything going on at the nursery. I feel all the staff try
really hard and we have always had a positive experience. The outside space is very safe and they have an amazing variety of toys and activities for the children all year round. The food is also great and a brilliant variety!
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you for this lovely review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L F (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chapelfield Children's Day Nursery are brilliant at providing top-quality support and early years education as well as childcare for my daughter with additional needs. They listen to me and take the time to ensure we are happy with their answers. The key workers work really hard to develop strong and
positive relationships with my child. The management work hard planning enhancing opportunities, the SENCo focuses on meeting the needs of the children and all the background staff do their best too.R
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for this lovely review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Renedell M (Mother of Child) published on 3 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s my little girl's last year before she starts school in September, and Chapelfield's nursery has helped us parents so much along the way. They have given us support when it came to school open days, getting school ready and really understanding what our child is like and needs to be ready for the
next chapter in our lives. I have had a very good 4 years with them.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you for your kind words. It's great that we have helped with the preparation for school life, good luck!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucy B (Mother of Child) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant nursery. All the staff are excellent and really support the children. I couldn’t be happier with the nursery. It is clear the staff really know each child and support their individual needs and personalities.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you for completing this review, we will certainly miss you all as a family as you leave for school life!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tom S (Father of Child) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter will be leaving Chapelfield Children's Day Nursery for school in September but has been at the nursery since around 6-months-old. The whole experience has been really positive for her. She has had some wonderful staff look after her whom she has been able to form some really beneficial attachments
with. The nursery have also been fantastic at supporting children and families during the Covid pandemic.
Having had another child who went to a different nursery, it’s clear to see how much professionalism the team at Chapelfield have. I’ve been really impressed with how they are currently focusing on trying to help my daughter prepare for school by, for example, helping her learn basic phonics, recognising her name, getting dressed, doing up her zip etc. I’m sure these things will all make her transition to school much easier.
Thanks Chapelfield Nursery. Highly recommended!
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thanks so much for your kind words Tom. It's been lovely having your family at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucie F (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My twins started in January and absolutely love going, they settled in so quickly and I am very happy with all aspects of the nursery. The activities for the children and updates you receive are excellent. The staff are always very friendly and helpful. Thank you! I would definitely recommend.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Many thanks for your kind words Lucie. The children have settled so well and are lovely to have at our nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from H P (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an amazing provision, we feel very privileged to have our child here.
The care and personal attention from all staff to our child is so lovely to see.
Going back to work was made so much easier and I felt so reassured.
The app that enables us to see updates and links to their development
is a lovely touch and helps us communicate quickly and effectively.
Thank you to all the staff and management at Chapelfield Children's Day Nursery.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you so much for your kind words. It is lovely to have your family return.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Holly E (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time we visited the nursery, we have been made to feel so welcome by all staff members. The Jellybabes staff have been fantastic! They have exceeded our expectations in terms of communication with us, how well they have bonded with our son and the different activities they do each day.
It is really reassuring knowing we can go to work leaving our son in excellent hands.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you for your kind words Holly, we are delighted you are pleased with everything.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L M (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery highly enough. The staff take such a kind and individual approach to the children (and parents!). Settling in and room transitions are managed so well and the day to daycare my little one receives is wonderful. She absolutely loves her time there.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thanks so much for your kind words. Its lovely to have you all as a family with us at Chapelfield Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Ais W (Mother of Child) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring and special nursery. My boys have thrived being in Chapelfield Children's Day Nursery. I feel bad mentioning any one member of staff over another because they are all so wonderful! We love our key worker! And the manager - just an incredible job managing the nursery as well as someone
who brings so much fun to the room. Boys run in smiling and are still smiling at pickup.
Great menu too - lots of variety and caters to any special dietary requirements.
Thank you all.
Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery
Thank you, Ais, for taking the time to complete this feedback, we really appreciate it. The boys are a joy to look after!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Chapelfield Children's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for Chapelfield Children's Day Nursery is calculated as follows: ( (198 Excellents x 5) + (6 Goods x 4) ) ÷ 204 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chapelfield Children's Day Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 number of registered child places is 9.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Chapelfield Children's Day Nursery to verify any information. View our terms and conditions. Chapelfield Children's Day Nursery has an Basic Service - more info.