Red Balloon at Martyr's Green

Pound Farm, Old Lane, Cobham KT11 1NH

Red Balloon at Martyr's Green offers a unique day care facility for children aged three months to five years.

Set in an idyllic barn and stable conversion situated in the heart of Ockham, near Cobham, Martyr's Green offers a rural yet highly accessible location.

Within the safe, secure and homely setting of Martyr's Green, highly qualified and experienced staff provide a fun, stimulating and rich learning environment coupled with a warm and caring approach.

It offers a large garden with plenty of room for exploring and expending energy where it tries to spend as much outdoor time as possible.

True to its original roots, the threads of the Montessori philosophy run strongly through the nursery. Each child here is treated as an individual and encouraged to achieve their full potential. This teamed with an outstanding location, premises and the warm nurturing approach creates an environment that every discerning parent looks for when seeking the highest quality childcare.

Group: Red Balloon

Person in charge: Lily Martin (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 60

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.7 (maximum of 10) for Red Balloon at Martyr's Green is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Red Balloon at Martyr's Green in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.882 for Red Balloon at Martyr's Green is calculated as follows: ( (105 Excellents x 5) + (14 Goods x 4) ) ÷ 119 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Red Balloon at Martyr's Green is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Red Balloon at Martyr's Green has a Review Score of 9.7 (9.715)

Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Red Balloon at Martyr's Green?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Red Balloon at Martyr's Green

  • Mother of Child
    8
  • Father of Child
    2

We had to move our daughter to a new nursery as I changed jobs. We are so happy with the decision we made to choose Red Balloon at Martyr's Green. She settled in really quickly and we have been really impressed with the professionalism of the staff, from the managers who are very visible to the room staff to the chef. The environment is lovely with a great outdoor space. Our daughter talks a lot about what she has done at nursery and what she has learnt. The class sizes are small and she knows all of the class teachers and friends in the class well. It is great that they take the children on trips on their mini-bus, yesterday they went to the theatre. The Montessori element is a bonus. The opening hours have recently been extended which has been helpful.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.8 out of 5

Dani Dew, Group Manager at Red Balloon at Martyr's Green responded to this review on 19 Feb 2018:

We are so pleased to hear that your little one has settled so well into the nursery and that you are enjoying all the wonderful things that we offer. Thank you for your kind words and we hope that you continue to enjoy your time with Red Balloon.

My daughter absolutely loves attending nursery and looks forward to going. I notice differences in her every day and she has come along leaps and bounds in respect to her learning since starting Red Balloon at Martyr's Green. All the staff are friendly, welcoming and informative and do so much for the children. I couldn't recommend Red Balloon at Martyr's Green more and I couldn't be more pleased I chose this nursery for my daughter.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   5 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 19 Dec 2017:

What a pleasure to read, thank you very much for your very positive comments regarding your daughter's experience of Red Balloon at Martyrs Green - I truly hope she will enjoy many more happy times with us!

We are very pleased with the progress our daughter has made since joining Red Balloon at Martyr's Green, especially the individual Montessori focus which has helped her maths and English skills. The staff are lovely and supported by a proactive management team and they are helping our daughter becoming a confident and polite girl.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.9 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 19 Dec 2017:

Thank you for your review - it's lovely to hear that your daughter is making such good progress and is gaining in confidence. I was pleased to read your comments regarding the individual Montessori approach - at Martyrs Green we try to combine the best elements of Montessori & EYFS which we hope creates a supportive child-led environment. I hope your daughter will continue to enjoy her time at Martyrs Green.

Red Balloon at Martyr's Green is a wonderful nursery, with exceptional staff who care greatly for the children under their supervision.

I have two children who attend the nursery in different classes, both who are extremely happy and content. The eldest child looks forward to going to nursery, loves the activities they do and is so fond of the friends he has made.

The staff are very friendly and approachable and you always feel confident and at ease when leaving the children each day (as hard as it can be for the parents!). They provide nourishing, hot meals which are good to know your children are never going hungry.

The online tapestry system is a great addition which keeps you up to date of the EYLF and how your child is progressing - as well as regular photos of them happy & content during the day.

Overall I am extremely pleased with the nursery and would definitely recommend. It's a wonderful setting, with great outdoor space, great staff and excellent provisions for the children.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been attending the nursery since she was 5 months old and has blossomed under the care of the fantastic staff team. Currently, in the dairy, she is excited to go in each day and always comes home desperate to tell me what she has done during the day. The staff are extremely knowledgeable and nurturing, adapting to each child's needs. There is a lot of space, both indoors and out to let the children run off steam. Beautiful setting.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.9 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 11 Dec 2017:

Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child as an individual. It's wonderful to hear that your daughter has flourished at Martyrs Green and hopefully still has many happy times to come!

My twin girls go to Red Balloon at Martyr's Green and have been there for over a year. It is a wonderful setting, lots of outside space. Nurturing teachers, great teaching and activities. My girls are very happy and are thriving.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   5 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 06 Dec 2017:

Thank you very much for your lovely review - I'm so pleased to hear that your two little girls are enjoying their time at Martyrs Green!

The nursery has always offered a calm, nurturing and loving environment for my children. The location is exceptional and facilities are well looked after.

The current managers are extremely hands-on and care about the children, whilst listening to the parents. They have some wonderful staff who are really nurturing and fantastic at developing the children.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.7 out of 5

Abby, Owner at Red Balloon at Martyr's Green responded to this review on 30 Nov 2017:

Thank you very much for your positive review, your feedback is appreciated. We are so lucky to have such a lovely location and I'm pleased to hear that you feel the facilities are well-maintained. We are very proud of our Management team who are indeed very hands-on in their approach and we are delighted to hear that you feel the wider staff team are nurturing and focused on child development. We sincerely hope that your children will continue to enjoy their time at Martyrs Green

Our daughter has settled really well into the nursery environment. She loves her days there. She has fun and learns lots through play and Montessori toys, learning manners. She has made friends and has improved emotionally and her numeracy and literacy skills have improved greatly. It's a fantastic nursery with loving, caring staff. I highly recommend it to everyone!

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   5 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 24 Nov 2017:

What a great positive endorsement of the nursery - thank you very much for your kind words. It's wonderful to hear that your daughter is having so much fun and is making the most of the varied learning opportunities in the Stables including our range of Montessori resources. I do hope she continues to enjoy the rest of her pre-school year at Red Balloon at Martyr's Green before Big School in September!

My daughter has been at Martyr's Green for 2 months now and she absolutely loves it. She has grown in confidence so much. The staff are very friendly, professional, warm and caring and they make The Nest Nursery a fun place to be whilst also creating a home from home environment

My daughter has grown so much confidence and has exceeded in so many ways during her day to day activities. The nursery has a great outdoor space. The catering service provides a variety of healthy food and snacks. I would highly recommend this nursery.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.8 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 24 Nov 2017:

Thank you very much for your lovely feedback, I'm so pleased to hear that your daughter has settled in so well to life at Martyrs Green and that she has grown in confidence. Thank you also for your kind words regarding the team in the Nest who always put their all into creating a warm and nurturing environment. I hope your little girl will continue to have a wonderful experience at Martyrs Green.

Our daughter has been attending Martyr's Green for over two years and is very happy in the setting. There is rarely a day when she does not want to go.
We have been impressed with the care that is being provided and felt comfortable leaving her in the 'Nest' at a very young age (7 months). Staff are professional yet very caring and have helped her develop into a confident and open young child. At every stage, she has been given age-appropriate learning opportunities whilst having fun. The nursery has a lovely atmosphere and we feel that communication between staff and parents works well ensuring that the same values are followed at home and at nursery.
On-site facilities are good and there are ample opportunities for extra-curricular activities and trips which broaden the children's experience.

How likely would you be to recommend Red Balloon at Martyr's Green? Extremely Likely

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Average Rating:   4.8 out of 5

Abby Auty, Owner at Red Balloon at Martyr's Green responded to this review on 23 Nov 2017:

Thank you very much for your lovely feedback regarding Martyrs Green, I'm so pleased to hear that your daughter has had such a positive nursery experience. Thank you for praising the professional yet caring approach of the staff team, you are quite right in that they do very genuinely care for the children and are absolutely passionate about child development. I hope your daughter will continue to have many happy times with us!

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March 2018

Investors In People

Recipient: Red Balloon at Martyr's Green

Date: Friday 09 Mar 2018

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