N Family Club - Ockham

Pound Farm, Old Lane, Ockham, Cobham KT11 1NH
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9.8 71 Reviews
  • N Family Club - Ockham, Cobham
N Family Club – Ockham is located in an idyllic countryside spot on the beautiful grounds of Pound Farm. The nursery itself is set within a converted barn and stable and was freshly redecorated in 2021. Surrounded by farmland, the nursery is filled with character while equally purpose-built to support every element of the early years curriculum. Playrooms are filled with natural light. Outside, large gardens come complete with a climbing structure, slide and race track, and provide the perfect setting for children to explore during regular Forest School-inspired sessions. There is also a large car park to help make pick-ups and drop-offs as easy as possible.

Meals are nutritionist-designed and prepared fresh onsite by in-house chefs. And as an N parent, each month you'll be invited to their Family Club talks: a programme of online events led by experts in the early years. The standard day is 8am – 6pm, with an option to extend this by half an hour to ensure flexibility for families.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Sukhy Hothi (Manager)

Number of Childcare Staff

  • 25

Total Places for Children

  • 70

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £108.00 per standard day
    3 years +: £103.00 per standard day


    Fees include all food, drink, consumables and activities.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Ockham Reviews (71)

9.8

N Family Club - Ockham has a Review Score of 9.8 (9.800) out of 10, based on 33 reviews in the last 2 years.
Over all time N Family Club - Ockham has 71 reviews.

Overall Experience
  • 67
  • 2
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Date Published
  • 71
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  • 33
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Reviewer Connection to N Family Club - Ockham
  • 60
  • 10
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Total of 71, showing 61-71
Review from Kate B (Mother of Child) published on 14 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Red Balloon Martyr's Green is an excellent nursery. My two children spent 3.5 happy years there leaving recently to start school. The nursery fosters a caring community feel and the staff have a genuine affection for the children. Development of the children is a priority and is well tracked via the
Tapestry application. The nursery is in a lovely rural setting, with great facilities and the food is freshly cooked. Weekly forest school was provided as part of the curriculum and the nursery staff put a lot of effort into the events and outings for the children - such as sports day with lots of extra entertainment (bouncy castles, face paints etc), Christmas play and party in the village hall, tea parties to name a few. We will really miss being part of this nursery!
Reply from Abby Auty at N Family Club - Ockham
Thank you so much for such a lovely review - I am so pleased to hear that your children have enjoyed 3.5 happy years at Red Balloon at Martyrs Green. I'm pleased you feel the children's development…read more
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Review from Emma G (Mother of Child) published on 15 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my boys attended this nursery between the ages of 1 and 5 and I couldn't be happier with the love and care they received from the staff there. These were such happy years for both boys who have made lovely friends (as have we) that will last a lifetime. The nursery is so nurturing and staff so
friendly that I wouldn't hesitate to recommend this to others. Sad we are leaving but happy with the memories we have that will last a lifetime. Thank you for everything.
Reply from Abby Auty at N Family Club - Ockham
Thank you for this lovely review - it is wonderful to hear that your sons have experienced such happy times at Red Balloon at Martyrs Green and that they will take away such precious memories with…read more
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Review from N M (Father of Child) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the progress our daughter has made since joining Red Balloon at Martyr's Green, especially the individual Montessori focus which has helped her maths and English skills. The staff are lovely and supported by a proactive management team and they are helping our daughter becoming
a confident and polite girl.
Reply from Abby Auty, Owner at N Family Club - Ockham
Thank you for your review - it's lovely to hear that your daughter is making such good progress and is gaining in confidence. I was pleased to read your comments regarding the individual Montessori…read more
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Review from Tanya S (Mother of Child) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves attending nursery and looks forward to going. I notice differences in her every day and she has come along leaps and bounds in respect to her learning since starting Red Balloon at Martyr's Green. All the staff are friendly, welcoming and informative and do so much for the
children. I couldn't recommend Red Balloon at Martyr's Green more and I couldn't be more pleased I chose this nursery for my daughter.
Reply from Abby Auty, Owner at N Family Club - Ockham
What a pleasure to read, thank you very much for your very positive comments regarding your daughter's experience of Red Balloon at Martyrs Green - I truly hope she will enjoy many more happy times…read more
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Review from L M H (Mother of Child) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Red Balloon at Martyr's Green is a wonderful nursery, with exceptional staff who care greatly for the children under their supervision.


I have two children who attend the nursery in different classes, both who are extremely happy and content. The eldest child looks forward to going to nursery, loves

the activities they do and is so fond of the friends he has made.


The staff are very friendly and approachable and you always feel confident and at ease when leaving the children each day (as hard as it can be for the parents!). They provide nourishing, hot meals which are good to know your children are never going hungry.


The online tapestry system is a great addition which keeps you up to date of the EYLF and how your child is progressing - as well as regular photos of them happy & content during the day.


Overall I am extremely pleased with the nursery and would definitely recommend. It's a wonderful setting, with great outdoor space, great staff and excellent provisions for the children.

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Review from D B (Father of Child) published on 11 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending the nursery since she was 5 months old and has blossomed under the care of the fantastic staff team. Currently, in the dairy, she is excited to go in each day and always comes home desperate to tell me what she has done during the day. The staff are extremely knowledgeable
and nurturing, adapting to each child's needs. There is a lot of space, both indoors and out to let the children run off steam. Beautiful setting.
Reply from Abby Auty, Owner at N Family Club - Ockham
Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child as an individual. It's wonderful to hear that your daughter has…read more
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Review from Kirsty B (Mother of Child) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My twin girls go to Red Balloon at Martyr's Green and have been there for over a year. It is a wonderful setting, lots of outside space. Nurturing teachers, great teaching and activities. My girls are very happy and are thriving.
Reply from Abby Auty, Owner at N Family Club - Ockham
Thank you very much for your lovely review - I'm so pleased to hear that your two little girls are enjoying their time at Martyrs Green!
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Review from Claire E (Mother of Child) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery has always offered a calm, nurturing and loving environment for my children. The location is exceptional and facilities are well looked after.


The current managers are extremely hands-on and care about the children, whilst listening to the parents. They have some wonderful staff who are

really nurturing and fantastic at developing the children.
Reply from Abby, Owner at N Family Club - Ockham
Thank you very much for your positive review, your feedback is appreciated. We are so lucky to have such a lovely location and I'm pleased to hear that you feel the facilities are well-maintained. We…read more
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Review from Agata F (Mother of Child) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter has settled really well into the nursery environment. She loves her days there. She has fun and learns lots through play and Montessori toys, learning manners. She has made friends and has improved emotionally and her numeracy and literacy skills have improved greatly. It's a fantastic
nursery with loving, caring staff. I highly recommend it to everyone!
Reply from Abby Auty, Owner at N Family Club - Ockham
What a great positive endorsement of the nursery - thank you very much for your kind words. It's wonderful to hear that your daughter is having so much fun and is making the most of the varied…read more
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Review from L C (Mother of Child) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been at Martyr's Green for 2 months now and she absolutely loves it. She has grown in confidence so much. The staff are very friendly, professional, warm and caring and they make The Nest Nursery a fun place to be whilst also creating a home from home environment


My daughter has grown

so much confidence and has exceeded in so many ways during her day to day activities. The nursery has a great outdoor space. The catering service provides a variety of healthy food and snacks. I would highly recommend this nursery.
Reply from Abby Auty, Owner at N Family Club - Ockham
Thank you very much for your lovely feedback, I'm so pleased to hear that your daughter has settled in so well to life at Martyrs Green and that she has grown in confidence. Thank you also for your…read more
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Review from S H (Mother of Child) published on 23 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending Martyr's Green for over two years and is very happy in the setting. There is rarely a day when she does not want to go.
We have been impressed with the care that is being provided and felt comfortable leaving her in the 'Nest' at a very young age (7 months). Staff
are professional yet very caring and have helped her develop into a confident and open young child. At every stage, she has been given age-appropriate learning opportunities whilst having fun. The nursery has a lovely atmosphere and we feel that communication between staff and parents works well ensuring that the same values are followed at home and at nursery.
On-site facilities are good and there are ample opportunities for extra-curricular activities and trips which broaden the children's experience.
Reply from Abby Auty, Owner at N Family Club - Ockham
Thank you very much for your lovely feedback regarding Martyrs Green, I'm so pleased to hear that your daughter has had such a positive nursery experience. Thank you for praising the professional yet…read more
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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for N Family Club - Ockham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for N Family Club - Ockham is calculated as follows: ( (348 Excellents x 5) + (28 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 395 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Ockham is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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